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Client Growth Manager

CHG Healthcare
Full-time
On-site
Midvale, Utah, United States
πŸš€ Growth Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Client Growth Manager

πŸ”Ή Company: CHG Healthcare

πŸ”Ή Location: Midvale, UT (Salt Lake City, UT) - Remote OK

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Sales & Business Development

πŸ”Ή Date Posted: April 21, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: Remote OK

πŸš€ Job Overview

Key aspects of this role include:

  • Proactively growing client relationships through sales and marketing efforts
  • Collaborating with internal teams to achieve shared objectives
  • Customizing strategies to meet specific client needs
  • Managing and maintaining Client Development Plans (CDPs)

ASSUMPTION: This role requires a balance of sales, marketing, and relationship-building skills. Success will depend on the candidate's ability to understand client needs and adapt strategies accordingly.

πŸ“‹ Key Responsibilities

βœ… Utilize proactive sales techniques via phone and email to identify job opportunities with existing clients in various medical specialties

βœ… Provide marketing support to identify job opportunities with established clients

βœ… Execute marketing strategy with new divisional client agreements and ECS agreements

βœ… Partner with Client Growth Leader to support divisional new job goals

βœ… Develop effective partnerships with Provider Representatives to achieve shared objectives

βœ… Customize strategy to meet specific customer needs

βœ… Maintain established Client Development Plans (CDPs)

ASSUMPTION: The role involves a mix of proactive sales, marketing, and relationship management. Success requires strong communication, problem-solving, and adaptability skills.

🎯 Required Qualifications

Education: 4-year degree preferred

Experience: 3+ years of experience in business development or account management

Required Skills:

  • Understanding of physician staffing sales cycle
  • Ability to translate data into insights to diagnose opportunities
  • Strong organizational skills and ability to juggle multiple tasks
  • Excellent interpersonal skills and problem-solving abilities
  • Proficient in Microsoft Word and Excel
  • Ability to manage ambiguity and work effectively in a dynamic environment

Preferred Skills:

  • Experience in Business Development or Account Management within a sales division at CHG

ASSUMPTION: While a 4-year degree is preferred, relevant experience and skills may be considered equivalent.

πŸ’° Compensation & Benefits

Salary Range: $60,000 - $235,000 annually (varies by location and job-related factors)

Benefits:

  • 401(k) retirement plan with company match
  • Traditional healthcare benefits (medical, dental, etc.)
  • Onsite health centers and corporate wellness programs
  • Free behavioral health appointments
  • Flexible work schedules (including work-from-home options)
  • Recognition programs with rewards (trips, cash, paid time off)
  • Family-friendly benefits (paid parental leave, fertility coverage, adoption assistance, marriage counseling)
  • Tailored training resources (free LinkedIn learning courses)
  • Volunteer time off and employee-driven matching grants
  • Tuition reimbursement programs

Working Hours: Full-time (40 hours/week) with flexible scheduling

ASSUMPTION: The salary range provided is an estimate based on the information given and may vary depending on the specific location and job-related factors.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Healthcare staffing and locum tenens services

Company Size: Small (11-50 employees) - Offers a close-knit work environment with opportunities for growth and impact

Founded: 2014 - A relatively young company with a focus on innovation and technology

Company Description:

  • Modio Health is a physician-owned and operated platform connecting healthcare organizations with qualified providers
  • Goal is to simplify job searching and credentialing for healthcare professionals
  • Transforming the healthcare industry with a SaaS-based platform offering self-managed paths for credentialing and direct connections to locum tenens or permanent jobs

Company Specialties:

  • Practice Management
  • Credentialing
  • Compliance
  • Healthcare Management
  • SAAS
  • Provider verification
  • License Management
  • Medical Credentialing
  • provider credentialing
  • Top credentialing software
  • Credentialing services

Company Website: http://www.modiohealth.com

ASSUMPTION: Modio Health is a small, physician-owned company focused on improving healthcare staffing and credentialing processes through technology.

πŸ“Š Role Analysis

Career Level: Mid-level - Offers opportunities for growth and career advancement within the company

Reporting Structure: Reports directly to the Client Growth Leader

Work Arrangement: Remote OK - Offers flexibility to work from home or the office

Growth Opportunities:

  • Potential to grow the GMS footprint and expand client relationships
  • Opportunities to collaborate with internal teams and cross-functional stakeholders
  • Possibility to advance within the Client Growth team or explore other roles within the company

ASSUMPTION: This role offers growth opportunities through expanding client relationships, collaborating with internal teams, and potential career advancement within the company.

🌍 Location & Work Environment

Office Type: Hybrid - Offers both on-site and remote work options

Office Location(s): Midvale, UT (Salt Lake City, UT) - Remote OK

Geographic Context:

  • Midvale, UT is a suburb of Salt Lake City, offering a mix of urban and suburban living
  • Close proximity to the Wasatch Range, providing easy access to outdoor recreation
  • Home to a diverse range of industries, including healthcare, technology, and manufacturing

Work Schedule: Full-time (40 hours/week) with flexible scheduling - Offers a balance between structured work hours and flexibility

ASSUMPTION: The work environment is hybrid, offering both on-site and remote work options, with a focus on flexibility and work-life balance.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial phone or video screen to assess cultural fit and basic qualifications
  • Behavioral and situational interviews to evaluate problem-solving skills and adaptability
  • Final interview with the hiring manager or team to discuss fit and answer any remaining questions

Key Assessment Areas:

  • Sales and marketing skills
  • Problem-solving abilities
  • Adaptability and flexibility
  • Interpersonal and communication skills
  • Cultural fit and alignment with company values

Application Tips:

  • Highlight relevant sales, marketing, and relationship-building experiences in your resume
  • Tailor your cover letter to demonstrate your understanding of the role and company
  • Prepare examples of how you've successfully grown client relationships and adapted strategies to meet specific needs

ATS Keywords: Client Growth, Sales Techniques, Marketing Support, Client Development Plans, Provider Representatives, Customized Strategies, Business Development, Account Management, Collaboration, Flexibility, Independence, Change Management, Detail Orientation, Communication Skills, Continuous Improvement

ASSUMPTION: The interview process will focus on assessing the candidate's sales, marketing, and relationship-building skills, as well as their cultural fit and adaptability.

πŸ› οΈ Tools & Technologies

  • Microsoft Word and Excel
  • CRM software (e.g., Salesforce, HubSpot)
  • Project management tools (e.g., Asana, Trello)
  • Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: The role requires proficiency in Microsoft Word and Excel, as well as familiarity with CRM, project management, and communication tools.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Patient-centered care
  • Integrity and ethical behavior
  • Collaboration and teamwork
  • Continuous learning and improvement
  • Accountability and responsibility

Work Style:

  • Adaptable and flexible
  • Strong communication and interpersonal skills
  • Proactive and solution-oriented
  • Detail-oriented and organized
  • Ability to manage multiple tasks and prioritize effectively

Self-Assessment Questions:

  • How do you approach growing and maintaining client relationships in a dynamic environment?
  • Can you provide an example of a time when you adapted your strategy to meet a client's specific needs?
  • How do you balance multiple tasks and prioritize effectively in a fast-paced work environment?

ASSUMPTION: Success in this role requires a strong cultural fit with the company's values and a work style that emphasizes adaptability, strong communication, and effective task management.

⚠️ Potential Challenges

  • Managing a book of business and growing client relationships
  • Adapting to a dynamic work environment and changing client needs
  • Balancing multiple tasks and priorities effectively
  • Collaborating with internal teams and cross-functional stakeholders

ASSUMPTION: The role presents challenges in managing client relationships, adapting to change, balancing multiple tasks, and collaborating effectively with internal teams.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional sales roles, this position focuses on growing and maintaining client relationships rather than acquiring new clients
  • Requires a strong understanding of the healthcare industry and physician staffing sales cycle
  • Offers opportunities for growth and career advancement within the company

ASSUMPTION: This role differs from traditional sales positions in its focus on client relationship management and growth, requiring a strong understanding of the healthcare industry and offering opportunities for career advancement.

πŸ“ Sample Projects

  • Developing and implementing a customized strategy to grow an existing client relationship
  • Collaborating with internal teams to achieve shared objectives and improve processes
  • Analyzing client data to identify trends and opportunities for growth

ASSUMPTION: Sample projects in this role involve developing customized strategies, collaborating with internal teams, and analyzing data to identify growth opportunities.

❓ Key Questions to Ask During Interview

  • How does the company support the growth and development of its employees?
  • Can you describe the team structure and dynamics within the Client Growth team?
  • How does the company approach continuous learning and improvement?
  • What are the key performance indicators (KPIs) for this role, and how are they tracked and measured?
  • How does the company foster a culture of collaboration and teamwork?

ASSUMPTION: Key questions to ask during the interview focus on the company's support for employee growth, team dynamics, continuous learning, performance metrics, and collaboration.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight relevant sales, marketing, and relationship-building experiences
  • Write a cover letter that demonstrates your understanding of the role and company
  • Prepare examples of how you've successfully grown client relationships and adapted strategies to meet specific needs
  • Follow up with the recruiter one week after submission to confirm receipt of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.