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Client Service Intern (Class of 2025)

Guidepoint
Full-time
On-site
Seoul, Seoul, South Korea

πŸ“Œ Core Information

πŸ”Ή Job Title: Client Service Intern (Class of 2025)

πŸ”Ή Company: Guidepoint

πŸ”Ή Location: Seoul, Seoul, South Korea

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Marketing Internships & Entry-Level

πŸ”Ή Date Posted: Wed Apr 02 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Connecting Guidepoint’s clients with the appropriate subject-matter experts.
  • Understanding specific client research needs and delivering expert advice quickly.
  • Engaging in a structured internship program that includes training, networking, and mentorship.
  • Opportunity to learn project and time management, problem-solving, and business acumen.

ASSUMPTION: The main goal is to facilitate effective communication between clients and experts, suggesting a need for precise interpersonal skills and quick learning capabilities.

πŸ“‹ Key Responsibilities

βœ… Help source and recruit top industry subject matter experts into the Guidepoint network.

βœ… Perform industry research to identify current trends and deliver client services.

βœ… Assess client research needs and develop outreach strategies for client-specific projects.

βœ… Attend workshops on resume writing, transitioning to the workforce, and elevator pitches.

βœ… Learn skills transferred from industry professionals through various projects.

ASSUMPTION: The responsibilities focus on research and networking, which implies a strong emphasis on analytical skills and effective communication.

🎯 Required Qualifications

Education: Pursuing a Bachelor's degree with graduation expected in 2025.

Experience: Previous internship, volunteering, or extracurricular activities are preferred.

Required Skills:

  • Fluency in Korean and English.
  • Excellent time management and organizational skills.
  • Desire to work in a fast-paced, results-oriented environment.

Preferred Skills:

  • Outgoing personality with the ability to engage with professionals at all levels.
  • Intellectual curiosity and a strong desire to learn.

ASSUMPTION: The role requires bilingual proficiency and multitasking abilities, suggesting an emphasis on international client interactions and effective time management.

πŸ’° Compensation & Benefits

Salary Range: 20,000 KRW/hour

Benefits:

  • Access to development opportunities through LinkedIn Learning.
  • Participate in social and team-building events.
  • Work in a casual and entrepreneurial environment.

Working Hours: 40 hours per week, 5 days a week on-site in Seoul.

ASSUMPTION: The compensation is in line with entry-level internships in the region, with additional professional development resources provided.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Information Services

Company Size: 1,001-5,000 employees – offers a robust platform for learning and career progression.

Founded: 2003

Company Description:

  • Guidepoint empowers clients through research enablement solutions.
  • Backed by a network of nearly 1.5 million experts.
  • Handles on-demand intelligence requests for leading organizations.

Company Specialties:

  • Market Research
  • Phone Consultations
  • Custom Research Reports

Company Website: http://www.guidepoint.com

ASSUMPTION: The company offers a collaborative work environment with opportunities for innovation and interaction with experts.

πŸ“Š Role Analysis

Career Level: Internship (Entry-Level)

Reporting Structure: Likely to report to a client services manager or team leader.

Work Arrangement: Full-time on-site internship.

Growth Opportunities:

  • Mentorship in project management and customer service skills.
  • Possibility of upward mobility within the company.
  • Real-world networking with industry leaders and professionals.

ASSUMPTION: The internship is designed as a gateway to future roles within the company, emphasizing skill development and professional networking.

🌍 Location & Work Environment

Office Type: Professional office environment with a focus on collaboration and innovation.

Office Location(s): Seoul, Republic of Korea

Geographic Context:

  • Central location offering convenient access for commuting.
  • Situated in a vibrant area with professional amenities.
  • Part of an international network with opportunities for global interaction.

Work Schedule: Standard weekday operation from Monday to Friday.

ASSUMPTION: The central location and modern office environment are likely designed to attract young professionals seeking dynamic career growth opportunities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial screening with Guidepoint Recruiters.
  • Interview with hiring managers and potential team members.
  • Feedback and decision phase from Guidepoint's recruitment team.

Key Assessment Areas:

  • Proficiency in Korean and English languages.
  • Ability to work effectively in a team-oriented environment.
  • Problem-solving and project management skills.

Application Tips:

  • Highlight extracurricular and previous internship experiences.
  • Demonstrate a strong desire to learn and adapt.
  • Emphasize any previous experience in fast-paced environments.

ATS Keywords: Client Service, Research, Problem Solving, Bilingual, Internship

ASSUMPTION: The interview process assesses not only technical skills but also cultural fit and communication abilities.

πŸ› οΈ Tools & Technologies

  • Research databases and platforms.
  • Project management tools.
  • Communication and collaboration software.

ASSUMPTION: Tools and technologies likely include a mix of proprietary and commercial solutions for research and client management.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Commitment to excellence and a team-oriented approach.
  • Pursuit of professional and personal growth opportunities.
  • Passion for client service excellence.

Work Style:

  • Focus on collaborative teamwork.
  • Fast-paced and dynamic work environment.
  • Encouragement of innovative and strategic thinking.

Self-Assessment Questions:

  • Can you adapt quickly to changing environments?
  • Are you comfortable working in a bilingual workplace?
  • Do you have a strong desire to learn and contribute?

ASSUMPTION: Cultural fit emphasizes adaptability, teamwork, and a proactive approach toward learning and client interaction.

⚠️ Potential Challenges

  • Managing client expectations in fast-paced situations.
  • Balancing multiple project timelines simultaneously.
  • Effectively communicating across language barriers.
  • Adapting to the dynamic and evolving industry trends.

ASSUMPTION: Challenges may arise from high-pressure scenarios typical in client service roles, requiring strong communication and time management skills.

πŸ“ˆ Similar Roles Comparison

  • Roles similar in requirement to market research analyst internships.
  • Comparable to entry-level account management positions.
  • Likely similarities with business development internships.

ASSUMPTION: Comparison is made with roles focused on analytical abilities and client interactions, suggesting a parallel in required competencies.

πŸ“ Sample Projects

  • Collaborating on a project to identify new industry trends.
  • Developing a client-focused research outreach strategy.
  • Contributing to workshops for skill enhancement.

ASSUMPTION: These projects provide practical experience in research and client engagement, critical for progression within the company.

❓ Key Questions to Ask During Interview

  • What are the typical career paths available after completing this internship?
  • How does Guidepoint support the professional development of its interns?
  • What does a successful intern look like in your program?
  • How does the company foster collaboration among team members?
  • Can you describe the mentorship culture within Guidepoint?

ASSUMPTION: These questions focus on long-term growth and integration within the company culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the company website.
  • Prepare your resume to align with the key skills and qualifications.
  • Tailor your cover letter to highlight your bilingual capabilities and relevant experiences.
  • Include any additional certifications or training that align with project or time management skills.
  • Follow up within a week for any updates on your application status.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.