Cluster Director of Sales & Marketing

📌 Core Information

🔹 Job Title: Cluster Director of Sales & Marketing

🔹 Company: Accor

🔹 Location: Jaipur, Rajasthan, India

🔹 Job Type: Full-time

🔹 Category: Hospitality

🔹 Date Posted: May 6, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Leadership and management of the Sales & Marketing department
• Strategic planning and sales objective establishment
• Business development and customer relations
• Cross-functional collaboration and community engagement
• Media coverage and guest relations management

ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a proven track record in sales and marketing within the hospitality industry.

📋 Key Responsibilities

✅ Lead and manage the Sales & Marketing department, focusing on strategic goals

✅ Coordinate sales operations with other departments and establish business relations with customers

✅ Develop and implement action plans to secure new business and achieve sales objectives

✅ Maintain close contacts within the community and neighboring areas to procure new business

✅ Ensure internal promotion material is reviewed and consistent with management standards

✅ Collaborate with the Assistant Manager Public Relations to improve community relations and media coverage

✅ Coordinate all methods to maintain and increase business volume, including advertising, sales promotions, and guest relations

✅ Handle additional responsibilities as delegated by management

ASSUMPTION: This role involves a high level of autonomy and requires strong organizational skills to manage multiple tasks and projects simultaneously.

🎯 Required Qualifications

Education: Master's degree or specialization in Sales & Marketing

Experience: Relevant work experience in hospitality management

Required Skills:

• Proven leadership and team management skills
• Strategic planning and sales objective establishment
• Business development and customer relations
• Cross-functional collaboration and community engagement
• Media coverage and guest relations management
• Action planning and project management

Preferred Skills:

• Bilingual or multilingual proficiency
• Experience with CRM software
• Knowledge of the local market and industry trends

ASSUMPTION: Candidates with international experience and exposure to diverse markets may have an advantage in this role.

💰 Compensation & Benefits

Salary Range: INR 25-35 lakhs per annum (Estimated based on industry standards for a similar role and experience level)

Benefits:

• Competitive salary and performance-based incentives
• Employee discounts on accommodation and food & beverage
• Health insurance and retirement plans
• Opportunities for career growth and development

Working Hours: Full-time, with flexible hours and on-call responsibilities as needed

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Accor is a global hospitality company with a presence in over 100 countries and territories. They operate in various segments, including luxury, premium, midscale, and economy hotels, as well as vacation ownership and residential properties.

Company Size: Accor has over 10,000 employees worldwide, providing a large network of resources and opportunities for professional growth.

Founded: Accor was founded in 1967 and has since grown to become one of the leading hospitality companies globally.

Company Description:

• Accor is committed to providing unique experiences for guests through its diverse portfolio of brands and tailored services
• The company prioritizes sustainability and responsible business practices, aiming to make a positive impact on local communities and the environment
• Accor fosters a culture of innovation, diversity, and inclusion, empowering employees to reach their full potential

Company Specialties:

• Hotel operations and management
• Brand development and marketing
• Distribution and revenue management
• Food & beverage and catering services

Company Website: https://www.group.accor.com/

ASSUMPTION: Accor's extensive global presence and diverse portfolio of brands offer candidates the opportunity to work in various environments and gain exposure to different markets.

📊 Role Analysis

Career Level: This role is at the senior management level, reporting directly to the General Manager or Area Manager.

Reporting Structure: The Cluster Director of Sales & Marketing oversees the Sales & Marketing department and may have direct reports, including Sales Managers and Marketing Coordinators.

Work Arrangement: This role is on-site, with flexible hours and on-call responsibilities as needed to manage sales and marketing activities.

Growth Opportunities:

• Progression to regional or area sales and marketing roles
• Transition to general management positions within the company
• Expansion of responsibilities to include additional departments or properties

ASSUMPTION: Successful candidates in this role may have opportunities to grow within Accor's extensive network of properties and brands.

🌍 Location & Work Environment

Office Type: The primary office is located at the hotel property, with potential for remote work or virtual meetings as needed.

Office Location(s): Jaipur, Rajasthan, India

Geographic Context:

• Jaipur is the capital and largest city of the Indian state of Rajasthan
• The city is known for its historical sites, including the Amber Fort, City Palace, and Hawa Mahal
• Jaipur is a popular tourist destination, with a thriving hospitality industry

Work Schedule: Full-time, with flexible hours and on-call responsibilities as needed to manage sales and marketing activities

ASSUMPTION: The location of this role in Jaipur, a major tourist destination, offers candidates the opportunity to work in a vibrant and culturally rich environment.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video call interview with the Human Resources department
• On-site or virtual interview with the General Manager or Area Manager
• Final round interview with senior leadership or stakeholders

Key Assessment Areas:

• Sales and marketing strategy and planning
• Leadership and team management skills
• Cross-functional collaboration and communication
• Problem-solving and adaptability
• Industry knowledge and market trends

Application Tips:

• Tailor your resume and cover letter to highlight relevant sales and marketing experience and achievements
• Prepare for behavioral and situational interview questions focusing on leadership, strategic planning, and problem-solving
• Research Accor's company culture and values to demonstrate cultural fit and alignment

ATS Keywords: Sales management, marketing strategy, business development, team leadership, strategic planning, revenue management, public relations, advertising, sales promotions, community relations, guest relations, employee training, media coverage, networking, action planning

ASSUMPTION: Accor's application process may vary depending on the specific property or region, and candidates should be prepared for a comprehensive and competitive interview process.

🛠️ Tools & Technologies

• CRM software (e.g., Salesforce, Oracle Hospitality OPERA)
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Project management tools (e.g., Asana, Trello)
• Social media platforms (e.g., LinkedIn, Facebook, Instagram)

ASSUMPTION: Familiarity with relevant software and tools is essential for this role, and candidates should be comfortable using various platforms to manage sales and marketing activities.

👔 Cultural Fit Considerations

Company Values:

• Respect
• Integrity
• Commitment
• Diversity
• Innovation

Work Style:

• Results-driven and entrepreneurial
• Collaborative and team-oriented
• Adaptable and resilient
• Customer-focused and service-oriented

Self-Assessment Questions:

• How do you demonstrate Accor's values in your daily work?
• Can you provide an example of a time when you had to adapt to a significant change in your work environment?
• How do you prioritize and manage multiple projects and deadlines simultaneously?

ASSUMPTION: Accor values diversity and inclusion, and candidates should be prepared to discuss their unique experiences and perspectives in the interview process.

⚠️ Potential Challenges

• Managing a diverse team with varying levels of experience and skills
• Adapting to fluctuating market conditions and customer demand
• Balancing the needs of multiple stakeholders, including hotel management, owners, and customers
• Maintaining work-life balance while managing on-call responsibilities

ASSUMPTION: Candidates should be prepared to discuss their strategies for overcoming challenges and maintaining a positive and productive work environment.

📈 Similar Roles Comparison

• Cluster Director of Sales & Marketing vs. Regional Sales Manager: The Cluster Director role focuses on multiple properties within a specific geographic area, while the Regional Sales Manager may oversee a broader territory with fewer properties
• Industry-specific context: The hospitality industry is highly competitive and dynamic, requiring strong adaptability and market intelligence
• Career path comparison: This role offers opportunities for growth within Accor's extensive network of properties and brands, with potential for progression to regional or area sales and marketing roles or transition to general management positions

ASSUMPTION: Candidates should research similar roles within the hospitality industry and be prepared to discuss the unique aspects of the Cluster Director of Sales & Marketing position during the interview process.

📝 Sample Projects

• Developing and implementing a targeted marketing campaign to increase occupancy during the off-peak season
• Negotiating and securing contracts with new customers, such as corporate accounts or event organizers
• Analyzing sales performance data to identify trends and opportunities for improvement

ASSUMPTION: Candidates should be prepared to discuss their experience with similar projects and provide specific examples of their achievements and the impact they made on sales and marketing efforts.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 90 days?
• How does this role collaborate with other departments, such as Revenue Management and Operations?
• What are the most significant challenges facing the Sales & Marketing department currently?
• How does Accor support the professional development and growth of its employees?
• What are the expectations for travel and on-call responsibilities in this role?

ASSUMPTION: Candidates should prepare thoughtful and insightful questions that demonstrate their interest in the role and commitment to Accor's success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant sales and marketing experience and achievements
• Prepare for behavioral and situational interview questions focusing on leadership, strategic planning, and problem-solving
• Research Accor's company culture and values to demonstrate cultural fit and alignment
• Follow up with the hiring manager within one week after submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.