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Commercial Sales and Marketing Representative

SERVPRO of Dyersburg/Union City
Full-time
On-site
Jackson, Tennessee, United States

๐Ÿ“Œ Core Information

๐Ÿ”น Job Title: Commercial Sales and Marketing Representative

๐Ÿ”น Company: SERVPRO of Dyersburg/Union City

๐Ÿ”น Location: Jackson, Tennessee, United States

๐Ÿ”น Job Type: Full-Time

๐Ÿ”น Category: Sales & Marketing

๐Ÿ”น Date Posted: April 21, 2025

๐Ÿ”น Experience Level: 2-5 years

๐Ÿ”น Remote Status: On-site

๐Ÿš€ Job Overview

Key aspects of this role include:

  • Promoting and selling SERVPROยฎ franchise services in an assigned territory
  • Developing commercial customer relationships through networking and business interactions
  • Coordinating and promoting marketing, networking, and continuing education events
  • Monitoring loss activity and priority responding to generate work from these opportunities
  • Providing clear and accurate pretesting, scoping of services, and job estimates

ASSUMPTION: This role requires a strong sales and marketing background, with a focus on commercial sales and business development. The ideal candidate will have experience in customer engagement and networking, as well as the ability to manage multiple tasks effectively.

๐Ÿ“‹ Key Responsibilities

โœ… Promote and sell SERVPROยฎ franchise services in assigned territory, meeting or exceeding sales goals

โœ… Grow and develop commercial customer base using a systematic business development process

โœ… Attend, coordinate, and promote marketing, networking, and continuing education events

โœ… Monitor loss activity and priority respond to generate work from these opportunities

โœ… Provide clear and accurate pretesting, scoping of services, and job estimates

โœ… Monitor and follow up on all assigned jobs, ensuring customer needs are met and capturing Centers of Influence (COIs)

ASSUMPTION: This role requires strong communication, time management, and problem-solving skills, as well as the ability to work effectively in a team environment.

๐ŸŽฏ Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)

Experience: 2-5 years of experience in commercial sales, business development, or a related role

Required Skills:

  • Proven sales and marketing experience
  • Excellent communication and interpersonal skills
  • Strong networking and business development skills
  • Ability to manage multiple tasks effectively
  • Proficiency in Microsoft Office Suite

Preferred Skills:

  • Experience in the restoration industry
  • Fluency in Spanish

ASSUMPTION: While a Bachelor's degree is preferred, equivalent experience in commercial sales or business development may be considered.

๐Ÿ’ฐ Compensation & Benefits

Salary Range: $50,000 - $70,000 per year (based on industry standards for a Commercial Sales and Marketing Representative with 2-5 years of experience in the Jackson, TN area)

Benefits:

  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Company parties
  • Health insurance
  • Paid time off

Working Hours: Full-time, varying hours between 7:00 a.m. and 5:00 p.m., Monday-Friday, with some flexibility and potential overtime

ASSUMPTION: The salary range provided is an estimate based on industry standards for the Jackson, TN area. Actual compensation may vary based on experience and performance.

๐Ÿ“Œ Applicant Insights

๐Ÿ” Company Context

Industry: SERVPRO of Dyersburg/Union City operates in the consumer services industry, specifically focusing on damage restoration and cleaning services.

Company Size: SERVPRO of Dyersburg/Union City is a small company with 11-50 employees, providing a close-knit work environment with opportunities for growth and development.

Founded: SERVPRO was founded in 1967, with SERVPRO of Dyersburg/Union City being a franchise that operates under the SERVPRO brand.

Company Description:

  • SERVPRO of Dyersburg/Union City provides 24-hour emergency service for residential and commercial properties
  • The company specializes in damage restoration services, including fire, smoke, and water damage, as well as cleaning services
  • SERVPRO of Dyersburg/Union City is dedicated to being faster to any size disaster and providing exceptional customer service

Company Specialties:

  • Damage Restoration
  • Fire Damage Restoration
  • Water Damage Restoration
  • Water Removal
  • Fire, Smoke & Soot
  • Dehumidification
  • Mold Mitigation & Remediation
  • Catastrophic Storm Response
  • Document Drying
  • Air Ducts & HVAC Cleaning
  • Biohazard
  • Crime Scene & Vandalism
  • Carpet & Upholstery Cleaning
  • Drapes & Blinds Cleaning
  • Ceilings, Walls & Hard Floors
  • Deodorization

Company Website: https://servproteamcaldwell.carrd.co/

ASSUMPTION: SERVPRO of Dyersburg/Union City is a well-established company with a strong brand presence in the restoration industry. The company's focus on customer service and emergency response makes it an attractive employer for individuals seeking a challenging and rewarding career in sales and marketing.

๐Ÿ“Š Role Analysis

Career Level: Mid-level

Reporting Structure: This role reports directly to the franchise owner or general manager

Work Arrangement: This is an on-site, full-time position with varying hours and some flexibility for overtime

Growth Opportunities:

  • Advancement to a management or leadership role within the company
  • Expansion of sales territory or responsibilities
  • Cross-training in other areas of the business, such as operations or customer service

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to advance within the company and expand their sales and marketing skills.

๐ŸŒ Location & Work Environment

Office Type: Professional office environment

Office Location(s): 104 E Hwy 77, Newbern, TN 38059, US; 66 Miller Ave, Jackson, Tennessee 38305, US

Geographic Context:

  • Jackson, TN is located in West Tennessee, approximately 80 miles east of Memphis
  • The city has a population of around 67,000 people and offers a mix of urban and rural living
  • Jackson is home to several major industries, including healthcare, manufacturing, and retail

Work Schedule: Full-time, varying hours between 7:00 a.m. and 5:00 p.m., Monday-Friday, with some flexibility for overtime

ASSUMPTION: The work environment for this role is professional and fast-paced, with a focus on emergency response and customer service. The office is located in a convenient location with easy access to major highways and amenities.

๐Ÿ’ผ Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • In-person or virtual interview with the franchise owner or general manager
  • Background check and reference check
  • Job offer

Key Assessment Areas:

  • Sales and marketing experience
  • Communication and interpersonal skills
  • Problem-solving and time management skills
  • Cultural fit and alignment with company values

Application Tips:

  • Tailor your resume to highlight your sales and marketing experience, as well as any experience in the restoration industry
  • Prepare examples of your sales and marketing achievements to discuss during the interview
  • Research SERVPRO of Dyersburg/Union City and the restoration industry to demonstrate your knowledge and enthusiasm for the role

ATS Keywords: Commercial sales, business development, marketing, networking, customer engagement, emergency response, restoration industry

ASSUMPTION: The application process for this role is straightforward and focused on assessing the candidate's sales and marketing skills, as well as their cultural fit with the company.

๐Ÿ› ๏ธ Tools & Technologies

  • Microsoft Office Suite
  • Customer Relationship Management (CRM) software
  • Sales and marketing automation tools
  • Project management software

ASSUMPTION: The tools and technologies required for this role are standard for sales and marketing professionals, with a focus on customer relationship management and sales automation.

๐Ÿ‘” Cultural Fit Considerations

Company Values:

  • Customer-focused
  • Team-oriented
  • Accountable
  • Respectful
  • Professional

Work Style:

  • Fast-paced and results-driven
  • Collaborative and team-oriented
  • Adaptable and responsive to changing priorities
  • Customer-focused and committed to exceptional service

Self-Assessment Questions:

  • Do you have a proven track record of success in commercial sales or business development?
  • Are you comfortable working in a fast-paced, results-driven environment?
  • Do you thrive in a collaborative, team-oriented work environment?
  • Are you committed to providing exceptional customer service?

ASSUMPTION: SERVPRO of Dyersburg/Union City values employees who are customer-focused, team-oriented, and committed to providing exceptional service. The ideal candidate for this role will be adaptable, responsive, and results-driven, with a proven track record of success in commercial sales or business development.

โš ๏ธ Potential Challenges

  • Managing a large sales territory and maintaining a high level of customer engagement
  • Balancing multiple priorities and deadlines
  • Working in a fast-paced, emergency-driven environment
  • Adapting to changes in the market and industry trends

ASSUMPTION: This role presents several challenges, including managing a large sales territory, balancing multiple priorities, and working in a fast-paced, emergency-driven environment. However, these challenges also provide opportunities for growth and development.

๐Ÿ“ˆ Similar Roles Comparison

  • This role is similar to other commercial sales and marketing positions, but with a focus on the restoration industry
  • The ideal candidate will have experience in commercial sales or business development, with a strong preference for candidates with experience in the restoration industry
  • Career progression in this role may include advancement to a management or leadership position within the company

ASSUMPTION: This role is similar to other commercial sales and marketing positions, but with a unique focus on the restoration industry. The ideal candidate will have experience in commercial sales or business development, with a strong preference for candidates with experience in the restoration industry.

๐Ÿ“ Sample Projects

  • Developing and implementing a marketing campaign to promote SERVPROยฎ services to commercial customers in the assigned territory
  • Coordinating and hosting a networking event to connect with potential commercial customers and industry professionals
  • Creating and maintaining a brag book and Franchise references to showcase SERVPROยฎ services and successes

ASSUMPTION: These sample projects provide a snapshot of the types of tasks and responsibilities associated with this role, highlighting the importance of marketing, networking, and customer engagement skills.

โ“ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does SERVPRO of Dyersburg/Union City support the growth and development of its sales and marketing team?
  • What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
  • How does SERVPRO of Dyersburg/Union City measure the success of its sales and marketing efforts?
  • What opportunities are there for growth and advancement within the company?

ASSUMPTION: These key questions provide a framework for assessing the role's priorities, challenges, and growth opportunities, as well as the company's approach to supporting its sales and marketing team.

๐Ÿ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight your sales and marketing experience, as well as any experience in the restoration industry
  • Prepare examples of your sales and marketing achievements to discuss during the interview
  • Research SERVPRO of Dyersburg/Union City and the restoration industry to demonstrate your knowledge and enthusiasm for the role
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

โš ๏ธ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.