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Communications Associate - Lakewood Ranch

Pet Paradise
Full-time
On-site
Bradenton, Florida, United States
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Communications Associate - Lakewood Ranch

πŸ”Ή Company: Pet Paradise

πŸ”Ή Location: Bradenton, Florida, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Communications, Marketing

πŸ”Ή Date Posted: April 29, 2025

πŸ”Ή Experience Level: Entry-level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Managing social media platforms for Pet Paradise Resort
  • Creating engaging content and handling customer communications
  • Capturing and editing photos and videos of guests
  • Supporting resort cleaning, maintenance, and dog handling during downtimes
  • Adhering to Pet Paradise branding standards and utilizing insights to determine effective content

ASSUMPTION: This role requires a high level of creativity, strong communication skills, and the ability to work well under pressure. It also demands a strong understanding of social media platforms and trends.

πŸ“‹ Key Responsibilities

βœ… Taking daily pictures and videos of our guests; utilizing editing apps (Adobe experience preferred)

βœ… Representing Pet Paradise on social media platforms (Facebook and Instagram) by posting effective content and monitoring and responding to comments and private messages in a professional and timely manner

βœ… Following monthly social media calendar and checklist from our Marketing team

βœ… Sending out arrival emails and Furever Connected communication emails to pet owners

βœ… Writing daily report cards for guests to deliver to pet parents

βœ… Supporting resort cleaning, maintenance, and dog handling during down times

βœ… Following procedures and instructions provided by management and utilizing proper dog handling techniques

βœ… Other marketing and communications-related duties, as assigned

ASSUMPTION: This role requires strong organizational skills, the ability to multitask, and a keen eye for detail to ensure consistent and high-quality content is produced.

🎯 Required Qualifications

Education: Pursuing a degree in Marketing, Communications, Public Relations, Advertising, or a related field

Experience: Entry-level (0-2 years)

Required Skills:

  • Excellent communication and writing skills with the ability to compose posts free of grammatical errors
  • Experience with Social Media platforms including Facebook and Instagram
  • GoPro experience preferred
  • Comfortable being around dogs of all sizes and physically able to handle dogs of all sizes and to lift up to 60 lbs.
  • Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing, and grasping
  • Flexibility to resort schedule needs including days, nights, weekends, holidays, and peak times

Preferred Skills:

  • Adobe experience

ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite and basic photography skills would be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: $14.00/hour with a $0.50 increase 6 months from hire date and an additional $0.50 increase on the annual anniversary date

Benefits:

  • Opportunity for Advancement!
  • Unleashed Leadership Academy
  • Grooming Academy
  • STRIVE scholarship programs
  • Canine Training Program
  • Complimentary Pet Day Camp
  • 30 Days of Complimentary Pet Boarding
  • On-demand pay with DailyPay
  • Discounted Veterinary Care and Grooming Services
  • Dog/Cat Adoption Assistance
  • Fitness Reimbursement
  • Paid Time Off
  • 401(k) Savings Plan with Company Match
  • Health, Dental and Vision Insurance
  • Employee Assistance Program

Working Hours: Full-time (40 hours/week) with flexible scheduling based on resort needs

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level marketing and communications roles in the pet care industry.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Pet Services. Pet Paradise is a comprehensive pet care provider offering boarding, day camp, grooming, and veterinary care services.

Company Size: Mid-sized (1,001-5,000 employees). This size allows for opportunities to grow and advance within the company while maintaining a manageable team structure.

Founded: 2002. Pet Paradise has been providing pet care services for over two decades, demonstrating stability and longevity in the industry.

Company Description:

  • Pet Paradise offers resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and overnight boarding that feels like home, all under one roof.
  • The company is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible.
  • Pet Paradise was ranked No. 1 for day camp and day care services by Newsweek’s 2021 Best Petcare Brands.

Company Specialties:

  • Pet boarding
  • Dog boarding
  • Veterinary services
  • Veterinary clinics
  • Pet services
  • Dog day camp
  • Cat boarding
  • Veterinary hospital
  • Dog daycare
  • Grooming
  • Pet grooming

Company Website: http://www.petparadise.com

ASSUMPTION: Pet Paradise is a well-established company with a strong reputation in the pet care industry, making it an attractive employer for those seeking a career in pet care services.

πŸ“Š Role Analysis

Career Level: Entry-level. This role is an excellent starting point for a career in communications and marketing within the pet care industry.

Reporting Structure: The Communications Associate will report directly to the Resort Manager and work closely with the Marketing team.

Work Arrangement: On-site, with flexible scheduling based on resort needs. This role may require working days, nights, weekends, holidays, and peak times.

Growth Opportunities:

  • Unleashed Leadership Academy: Train for the next step in management with opportunities across the Southeast.
  • Grooming Academy: Become a professional pet groomer.
  • STRIVE scholarship programs: Become a Veterinary Assistant, Technician, or Practice Manager.
  • Canine Training Program: Learn to become a dog trainer as the company expands this service across its locations.

ASSUMPTION: Pet Paradise offers numerous growth opportunities for employees looking to advance their careers within the company.

🌍 Location & Work Environment

Office Type: Pet Paradise Resort. The Communications Associate will work on-site at the Lakewood Ranch resort location.

Office Location(s): 10401 Orange Dr, Fort Lauderdale, Florida 33328, US

Geographic Context:

  • Bradenton is located in Manatee County, Florida, with a population of approximately 54,000 people.
  • The area is known for its warm, subtropical climate and numerous golf courses.
  • Bradenton is located near the Gulf of Mexico, offering easy access to beaches and water activities.

Work Schedule: Full-time (40 hours/week) with flexible scheduling based on resort needs. This role may require working days, nights, weekends, holidays, and peak times.

ASSUMPTION: The Lakewood Ranch resort location offers a pleasant work environment with ample opportunities for outdoor activities and a comfortable climate year-round.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the Resort Manager and Marketing team
  • Background check and reference check
  • Job offer

Key Assessment Areas:

  • Communication and writing skills
  • Social media management experience
  • Creativity and content generation
  • Problem-solving skills and ability to work under pressure
  • Flexibility and adaptability to resort scheduling needs

Application Tips:

  • Highlight relevant coursework or projects from your degree program that demonstrate your communication and content creation skills.
  • Include examples of your social media management experience and any relevant certifications or training.
  • Tailor your resume and cover letter to emphasize your skills and experience in communications, marketing, and pet care.
  • Prepare examples of your creative content and be ready to discuss your approach to social media management during the interview.

ATS Keywords: Social Media Management, Content Creation, Customer Communication, Pet Care, Dog Handling, Adobe Experience, Facebook, Instagram, GoPro, Marketing, Communications, Branding, Customer Service

ASSUMPTION: Pet Paradise uses an Applicant Tracking System (ATS) to manage job applications, so including relevant keywords in your resume can help your application stand out.

πŸ› οΈ Tools & Technologies

  • Adobe Creative Suite (preferred)
  • GoPro camera
  • Social media platforms (Facebook, Instagram)
  • Email marketing software (e.g., Mailchimp, Constant Contact)
  • Customer relationship management (CRM) software (e.g., HubSpot, Zoho CRM)

ASSUMPTION: The specific tools and technologies used by Pet Paradise may vary depending on the resort location and the role's requirements.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Pet-centric: We put pets first in everything we do.
  • Compassionate: We care about our team members and the pets in our care.
  • Responsible: We take responsibility for our actions and the well-being of the pets in our care.
  • Fun: We believe in creating a fun and engaging environment for our team members and the pets in our care.

Work Style:

  • Collaborative: We work together to achieve our goals.
  • Adaptable: We are open to change and willing to adapt to new situations.
  • Results-driven: We focus on achieving results and continuously improving our services.

Self-Assessment Questions:

  • Do you share Pet Paradise's commitment to putting pets first in everything you do?
  • Are you comfortable working in a fast-paced, dynamic environment that requires flexibility and adaptability?
  • Do you have strong communication and writing skills, with a keen eye for detail and a creative approach to content generation?

ASSUMPTION: Pet Paradise values employees who are passionate about pets, committed to providing exceptional care, and able to thrive in a fast-paced, collaborative work environment.

⚠️ Potential Challenges

  • The role may require working non-traditional hours, including days, nights, weekends, holidays, and peak times.
  • The work environment can be physically demanding, requiring the ability to handle dogs of all sizes and lift up to 60 lbs.
  • The role may involve exposure to pet-related allergens and illnesses.
  • The Communications Associate must be comfortable working in a pet care setting and have a genuine love for animals.

ASSUMPTION: While Pet Paradise offers numerous benefits and growth opportunities, the role may present challenges that require candidates to be adaptable, physically capable, and passionate about pet care.

πŸ“ˆ Similar Roles Comparison

  • Compared to other communications and marketing roles in the pet care industry, this position offers a unique opportunity to work directly with pets and gain hands-on experience in social media management and content creation.
  • Pet Paradise's comprehensive pet care services set it apart from other pet boarding and day camp facilities, offering a wider range of career development opportunities.
  • As a mid-sized company, Pet Paradise offers a more personal and collaborative work environment than larger corporations, with greater opportunities for growth and advancement.

ASSUMPTION: This role offers a unique blend of communications and marketing experience with hands-on pet care, making it an attractive option for candidates interested in pursuing a career in the pet care industry.

πŸ“ Sample Projects

  • Creating and executing a social media campaign to promote a special event or promotion at the resort
  • Developing and implementing a content strategy to improve engagement and reach on Pet Paradise's social media platforms
  • Writing and designing a customer newsletter to highlight resort services, promotions, and success stories

ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives the Communications Associate may be involved in, showcasing the role's potential for growth and development.

❓ Key Questions to Ask During Interview

  • What are the most challenging aspects of the Communications Associate role, and how can I best prepare for them?
  • How does Pet Paradise support the professional development and growth of its team members?
  • What opportunities are available for advancement within the company, and what steps can I take to pursue them?
  • How does Pet Paradise ensure the well-being and safety of the pets in its care?
  • What is the company's approach to work-life balance, and how does it support employees in maintaining a healthy work-life balance?

ASSUMPTION: Asking thoughtful and insightful questions during the interview demonstrates your interest in the role and commitment to understanding the company's culture and values.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your skills and experience in communications, marketing, and pet care.
  • Prepare examples of your creative content and be ready to discuss your approach to social media management during the interview.
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role.
  • If selected for an interview, be prepared to discuss your availability for the role's flexible scheduling requirements.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.