📌 Core Information
🔹 Job Title: Communications Specialist
🔹 Company: i9 Sports - South Salt Lake County, UT
🔹 Location: Herriman, UT, United States
🔹 Job Type: Part-Time
🔹 Category: Sports & Recreation
🔹 Date Posted: April 18, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: Hybrid (2 office days per month)
🚀 Job Overview
Key aspects of this role include:
- Managing day-to-day communication for local leagues
- Assisting in coach recruitment and customer service
- Ensuring high brand standards are maintained
- Working primarily from home with occasional in-person meetings
ASSUMPTION: This role requires strong communication skills and the ability to work independently, with a focus on maintaining high brand standards and providing excellent customer service.
📋 Key Responsibilities
✅ Manage day-to-day communication for local leagues, including email responses and marketing responsibilities
✅ Assist in coach recruitment by building and updating coach sheets, finding volunteers, and helping coaches complete the volunteer process
✅ Provide excellent customer service by answering emails, keeping software up to date on customer issues, and responding to reviews and comments from seasonal surveys
✅ Visit venues 2 Saturdays per month to interact with customers in person and stay up to date on group chats to support various channels of the business
✅ Attend trainings and in-person meetings when necessary
ASSUMPTION: This role requires a high level of organization and the ability to multitask, as well as strong communication skills to effectively manage customer service and coach recruitment duties.
🎯 Required Qualifications
Education: High school diploma or equivalent
Experience: At least one year of experience in communications and/or public relations
Required Skills:
- Excellent communication and organization skills
- Proficiency in Google Drive, Word, and Excel
- Highly motivated self-starter with the ability to work independently and solve problems
- Awareness and ability to take charge of any situation to ensure the safety of participants
- Positive attitude and strong ability to build professional relationships
- Ability to work a varied work schedule, including some nights and weekends
- Availability to work 15-20 hours per week, primarily Monday-Friday in the mornings or early afternoon
Preferred Skills:
- Experience working in a sports or recreation environment
ASSUMPTION: While not explicitly stated, experience in a sports or recreation environment may be beneficial for understanding the specific needs and dynamics of this role.
💰 Compensation & Benefits
Salary Range: $18.00 - $20.00 per hour, depending on experience
Benefits:
- Flexible schedule
- Opportunity for advancement
- Training and development
- Competitive salary
- Employee discounts
- Free uniforms
Working Hours: 15-20 hours per week, primarily Monday-Friday in the mornings or early afternoon, with 2 Saturdays per month required
ASSUMPTION: The salary range provided is based on the job listing and is typical for an entry-level communications role in the sports and recreation industry in the United States.
📌 Applicant Insights
🔍 Company Context
Industry: Sports & Recreation
Company Size: Small (50-249 employees, based on LinkedIn data)
Founded: 2009 (based on company website)
Company Description:
- i9 Sports operates youth sports leagues, camps, and clinics for kids ages 3-15
- Focuses on FUN, development, and sportsmanship
- Offers a 1-day-a-week commitment and is all-inclusive for the entire family
- Largest multi-sport provider in the nation
Company Specialties:
- Youth sports leagues
- Camps and clinics
- Sports management
Company Website: i9sports.com
ASSUMPTION: i9 Sports has been operating in Utah for 5 years and is growing rapidly, as mentioned in the job description.
📊 Role Analysis
Career Level: Entry-level (0-2 years)
Reporting Structure: This role reports directly to the Program Directors
Work Arrangement: Hybrid (primarily remote with 2 office days per month)
Growth Opportunities:
- Potential advancement opportunities within the company
- Developing skills in communications, customer service, and event management
- Gaining experience working in a sports and recreation environment
ASSUMPTION: Growth opportunities may include moving into a full-time role or taking on more responsibilities within the communications department.
🌍 Location & Work Environment
Office Type: Home office with occasional in-person meetings
Office Location(s): Herriman, UT
Geographic Context:
- Herriman is a suburb of Salt Lake City, Utah
- Offers a family-friendly environment with a variety of outdoor recreation opportunities
- Has a growing population and is part of the Salt Lake City metropolitan area
Work Schedule: 15-20 hours per week, primarily Monday-Friday in the mornings or early afternoon, with 2 Saturdays per month required
ASSUMPTION: The work schedule may vary depending on the specific needs of the leagues and events.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with Program Directors
- Background check and reference checks
Key Assessment Areas:
- Communication skills
- Organization and time management
- Problem-solving abilities
- Customer service mindset
Application Tips:
- Highlight relevant experience in communications, customer service, or sports and recreation
- Tailor your resume and cover letter to emphasize your skills and enthusiasm for the role
- Be prepared to discuss your availability and willingness to work flexible hours
ATS Keywords: Communications, Public Relations, Customer Service, Coach Recruitment, Brand Standards, Google Drive, Word, Excel
ASSUMPTION: The interview process may include assessments or exercises to evaluate the candidate's communication, organization, and problem-solving skills.
🛠️ Tools & Technologies
- Google Drive
- Microsoft Word
- Microsoft Excel
- Email platforms (e.g., Gmail, Outlook)
- Customer relationship management (CRM) software (if applicable)
ASSUMPTION: The specific tools and technologies used may vary depending on the company's internal systems and processes.
👔 Cultural Fit Considerations
Company Values:
- FUN
- Development
- Sportsmanship
Work Style:
- Self-motivated and independent
- Strong communication and organization skills
- Ability to work in a fast-paced, dynamic environment
Self-Assessment Questions:
- Do you have strong communication and organization skills?
- Are you comfortable working independently and solving problems?
- Do you enjoy working in a fast-paced, dynamic environment?
ASSUMPTION: i9 Sports values a positive, enthusiastic attitude and a strong work ethic, as reflected in their focus on FUN, development, and sportsmanship.
⚠️ Potential Challenges
- Managing multiple communication channels and customer service inquiries
- Balancing work-life responsibilities with a flexible work schedule
- Adapting to the unique dynamics of working in a sports and recreation environment
- Ensuring high brand standards are maintained in a fast-paced, dynamic setting
ASSUMPTION: These challenges can be overcome with strong communication, organization, and problem-solving skills, as well as a positive attitude and willingness to adapt.
📈 Similar Roles Comparison
- Communications Coordinator - Responsible for managing day-to-day communication for local leagues and events, with a focus on maintaining high brand standards and providing excellent customer service
- Public Relations Specialist - Focuses on building and maintaining relationships with media outlets, stakeholders, and the public, with a goal of promoting a positive image of the organization
- Customer Service Representative - Handles customer inquiries and complaints, with a focus on providing excellent customer service and resolving issues in a timely manner
ASSUMPTION: These roles share similarities with the Communications Specialist role, such as a focus on communication, customer service, and maintaining high brand standards.
📝 Sample Projects
- Developing and implementing a communication plan for a new league or event
- Creating and distributing marketing materials, such as flyers, emails, or social media posts
- Managing customer service inquiries and ensuring issues are resolved in a timely manner
- Assisting in coach recruitment efforts by building and updating coach sheets, finding volunteers, and helping coaches complete the volunteer process
ASSUMPTION: These sample projects are based on the key responsibilities and required qualifications listed in the job description.
❓ Key Questions to Ask During Interview
- What are the most important priorities for this role in the first 30, 60, and 90 days?
- How does this role fit into the overall communications and marketing strategy for i9 Sports?
- What opportunities are there for growth and advancement within the company?
- How does i9 Sports support work-life balance for its employees?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
ASSUMPTION: These questions are designed to help the candidate better understand the role, the company culture, and the opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Be prepared to discuss your availability and willingness to work flexible hours
- Follow up with the hiring manager one week after submission to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
