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Community and Communications Manager

Apple
Full-time
On-site
Sunnyvale, California, United States
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Community and Communications Manager

πŸ”Ή Company: Apple

πŸ”Ή Location: Sunnyvale, California, United States

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Information Security

πŸ”Ή Date Posted: May 9, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Leading multiple teams to foster a security culture across Apple
  • Developing and executing strategies for security community and communications
  • Planning and hosting security events, including logistics and continuous improvement
  • Strengthening existing security communities and identifying areas for additional outreach
  • Collaborating with cross-functional partners to develop a comprehensive security strategy
  • Managing notification tooling (Twilio) to align AIS and embedded security teams

ASSUMPTION: This role requires a strong background in community development, communications, and information security, as well as proven leadership and collaboration skills.

πŸ“‹ Key Responsibilities

βœ… Lead multiple teams focused on developing a security culture at Apple through community development, security events, and communications

βœ… Define and execute the strategy for the security community and communications space, identifying areas for improvement and new community development

βœ… Plan and host security events, including logistics, strategy, and continuous improvement

βœ… Strengthen existing security communities and identify areas for additional outreach, engagement, and community development

βœ… Partner with key stakeholders from across Apple to develop a comprehensive community and communications strategy for security

βœ… Own notification tooling within AIS (Twilio), aligning AIS and embedded security teams under a unified voice of security

ASSUMPTION: The role involves a mix of strategic planning, hands-on event management, and cross-functional collaboration to build and strengthen Apple's security community.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Communications, Marketing, or a related discipline) or equivalent experience

Experience: 5+ years of people management experience, including management of entry-level to senior-level talent

5+ years of experience in community development and communications, specifically in the information security space

Experience developing security communities and running security outreach/events

Ability to collaborate and gain support with cross-functional partners

Required Skills:

  • Excellent written, verbal, and interpersonal communication skills with maturity and confidence in working with colleagues at all levels of the organization
  • Ability to work with your team to create and track metrics and other data analytics to continually improve the spaces you own
  • Proficient in Pages, Numbers, Keynote, design software (Photoshop, Illustrator, InDesign, etc.) and other technology solutions for security community/communication needs

Preferred Skills:

  • Developer skills or previous experience working with developer populations
  • Background in corporate communications or PR
  • Experience working with notification tooling such as Populo or Twilio

ASSUMPTION: The ideal candidate will have a strong background in community development, communications, and information security, with a proven track record of leading teams and driving results.

πŸ’° Compensation & Benefits

Salary Range: $150,000 - $200,000 per year (Based on industry standards for a Manager-level role in Information Security at Apple)

Benefits:

  • Medical, dental, and vision insurance
  • 401(k) matching
  • Generous time off and paid holidays
  • Employee discounts on Apple products
  • Tuition reimbursement and professional development opportunities

Working Hours: Full-time, typically Monday - Friday, 8:00 AM - 5:00 PM (with flexibility for event planning and management)

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Manager-level role in Information Security at Apple. Actual compensation may vary based on factors such as skills, experience, and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Apple operates in the highly competitive and innovative technology industry, focusing on consumer electronics, software, and online services.

Company Size: Apple is a large corporation with over 137,000 employees worldwide, offering a structured and well-resourced work environment.

Founded: Apple was founded in 1976 by Steve Jobs, Steve Wozniak, and Ronald Wayne, and has since grown into one of the world's most valuable companies.

Company Description:

  • Apple is known for its innovative products, including the iPhone, iPad, Mac, Apple Watch, and Apple TV, as well as services like the App Store, Apple Music, and iCloud.
  • The company prioritizes privacy, security, and accessibility in its products and services.
  • Apple fosters a culture of collaboration, creativity, and continuous learning.

Company Specialties:

  • Consumer electronics
  • Software development
  • Online services
  • Retail

Company Website: https://www.apple.com/

ASSUMPTION: Working at Apple offers opportunities to collaborate with talented professionals, contribute to cutting-edge products, and grow both personally and professionally.

πŸ“Š Role Analysis

Career Level: Managerial level, with the opportunity to lead and develop multiple teams within the security organization.

Reporting Structure: This role reports directly to the head of Apple Information Security (AIS) and oversees multiple teams focused on community development, security events, and communications.

Work Arrangement: On-site, with the possibility of occasional remote work for event planning and management.

Growth Opportunities:

  • Potential to expand the role's scope and impact based on performance and organizational needs.
  • Opportunities to work on high-profile projects and collaborate with cross-functional teams.
  • Access to professional development resources and tuition reimbursement.

ASSUMPTION: This role offers a unique opportunity to shape Apple's security culture and communications, with potential for growth and impact.

🌍 Location & Work Environment

Office Type: Apple's Sunnyvale office is a modern, collaborative workspace designed to foster creativity and innovation.

Office Location(s): 1050 Enterprise Way, Sunnyvale, CA 94089, United States

Geographic Context:

  • Sunnyvale is located in the heart of Silicon Valley, offering easy access to tech industry events, networking opportunities, and other professionals in the field.
  • The area is known for its diverse culture, vibrant food scene, and numerous outdoor activities.
  • Sunnyvale enjoys a Mediterranean climate, with mild winters and warm, dry summers.

Work Schedule: Full-time, with flexibility for event planning and management. The role may require occasional work outside of regular business hours to support events and initiatives.

ASSUMPTION: Working in Sunnyvale offers a dynamic and innovative work environment, with easy access to the broader technology industry and numerous professional development opportunities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the hiring manager to discuss the role and assess cultural fit.
  • Technical interview with a member of the security team to evaluate relevant skills and experience.
  • On-site interview with the hiring manager and other team members to further assess qualifications and fit.
  • Final interview with the head of AIS to discuss the role's strategic fit within the organization.

Key Assessment Areas:

  • Communication and presentation skills
  • Leadership and team management experience
  • Strategic thinking and planning
  • Understanding of information security principles and best practices
  • Ability to work collaboratively with cross-functional partners

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience in community development, communications, and information security.
  • Prepare examples of your past successes in building and strengthening communities, planning events, and driving strategic initiatives.
  • Demonstrate your understanding of Apple's products, services, and company culture in your application materials.

ATS Keywords: Community Development, Communications, Information Security, Event Planning, Stakeholder Engagement, Team Leadership, Data Analytics, Written Communication, Verbal Communication, Interpersonal Skills, Motivation Skills, Relationship Building, Logistics, Governance, Notification Tooling, Design Software

ASSUMPTION: The application process for this role is likely to be competitive, and applicants should emphasize their relevant experience and skills in their application materials.

πŸ› οΈ Tools & Technologies

  • Pages, Numbers, Keynote
  • Design software (Photoshop, Illustrator, InDesign)
  • Notification tooling (Twilio)
  • Project management and collaboration tools (e.g., Asana, Jira, Slack)

ASSUMPTION: The role may require proficiency in additional tools and technologies based on the specific needs of the teams and projects.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Accessibility
  • Education
  • Environmental stewardship
  • Inclusion and diversity
  • Privacy
  • Quality
  • Security
  • Simplicity
  • Creativity
  • Collaboration

Work Style:

  • Innovative and creative
  • Collaborative and team-oriented
  • Results-driven and proactive
  • Adaptable and responsive to change
  • Customer-focused and committed to excellence

Self-Assessment Questions:

  • How have you demonstrated your ability to build and strengthen communities in past roles?
  • Can you provide an example of a successful event you planned and executed, including any challenges you faced and how you overcame them?
  • How do you approach working collaboratively with cross-functional partners to achieve shared goals?
  • How have you demonstrated your commitment to Apple's values and company culture in your past experiences?

ASSUMPTION: Applicants should carefully consider how their personal values, work style, and experiences align with Apple's company culture and the specific requirements of this role.

⚠️ Potential Challenges

  • Managing multiple teams with varying priorities and workloads
  • Balancing strategic planning and execution with day-to-day tasks and responsibilities
  • Navigating a large, complex organization with numerous stakeholders
  • Adapting to the fast-paced and ever-evolving technology industry
  • Maintaining work-life balance while managing events and initiatives outside of regular business hours

ASSUMPTION: Applicants should be prepared to address these potential challenges and demonstrate their ability to thrive in a dynamic and demanding work environment.

πŸ“ˆ Similar Roles Comparison

  • Unlike other community management roles, this position focuses specifically on information security communities and communications within a large technology corporation.
  • While the role shares similarities with corporate communications and event planning positions, it requires a strong understanding of information security principles and best practices.
  • Career progression in this role may lead to senior management or leadership positions within Apple's information security organization or related fields.

ASSUMPTION: Applicants should carefully consider the unique aspects of this role and how it aligns with their career goals and interests.

πŸ“ Sample Projects

  • Developing and executing a comprehensive strategy for Apple's internal security community, including events, communications, and engagement initiatives
  • Planning and hosting a large-scale security conference or summit, including logistics, speaker management, and content development
  • Creating and implementing a notification system using Twilio to ensure consistent and effective communication across Apple's information security teams

ASSUMPTION: The specific projects and initiatives in this role will depend on the organization's needs and priorities, as well as the manager's strategic vision for the security community and communications space.

❓ Key Questions to Ask During Interview

  • How does this role fit into the broader strategy and goals of Apple Information Security?
  • What are the most pressing challenges facing the security community and communications space at Apple, and how can this role address them?
  • How does Apple support the professional development and growth of its employees in this role?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does Apple foster a culture of collaboration and innovation within its information security organization?

ASSUMPTION: Applicants should use the interview process to gather information about the role's strategic fit, priorities, and opportunities for growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills in community development, communications, and information security.
  • Prepare examples of your past successes in building and strengthening communities, planning events, and driving strategic initiatives.
  • Demonstrate your understanding of Apple's products, services, and company culture in your application materials.
  • Follow up with the hiring manager or HR representative one week after submitting your application to confirm receipt and inquire about next steps.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.