Community Manager

📌 Core Information

🔹 Job Title: Community Manager

🔹 Company: Dimarco Staffing LLC

🔹 Location: Hamlin, New York

🔹 Job Type: On-site, Full-time

🔹 Category: Property Management

🔹 Date Posted: April 14, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Overseeing the day-to-day operations, financial management, and maintenance of assigned properties
• Maximizing resident retention and ensuring tenant satisfaction
• Maintaining compliance with health, safety, and housing laws and regulations
• Managing staff and maintaining high standards of conduct
• Collaborating with regional property managers, community managers, and maintenance teams

ASSUMPTION: This role requires a balance of administrative, financial, and customer service skills. It involves both independent work and team collaboration.

📋 Key Responsibilities

✅ Maintaining the Physical Asset: Assist in maintenance service requests, conduct inspections, evaluate maintenance operations, and coordinate repairs

✅ B. Marketing and Leasing: Lease units quickly and efficiently, maintain waiting lists, process rental applications, and assist in marketing programs

✅ C. Tenant Management: Educate staff and residents on health, safety, and police issues, monitor compliance with turnover procedures, and process damage claims

✅ D. Financial Reporting and Control: Receive and approve invoices, prepare payroll reports, implement purchases, deposit rents, and maintain petty cash funds

✅ E. Administration: File reports, track receivables, participate in employee reviews, and assist in budget preparation

ASSUMPTION: This role involves a wide range of responsibilities, requiring strong organizational skills and the ability to multitask.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Property Management, or a related field (or equivalent experience)

Experience: 2-5 years of experience in property management, with a strong background in financial reporting and compliance with housing laws

Required Skills:

• Proven experience in property management
• Strong financial management skills
• Excellent communication and leadership skills
• Ability to multitask and prioritize responsibilities
• Proficiency in Microsoft Office Suite
• Familiarity with Boston Post or similar property management software

Preferred Skills:

• Bilingual (English/Spanish) or multilingual
• Experience with USDA, LIHTC, and HUD regulations
• Certified Property Manager (CPM) designation

ASSUMPTION: Candidates with experience in affordable housing or multifamily property management may be particularly well-suited for this role.

💰 Compensation & Benefits

Salary Range: $58,500 - $60,000 per year

Benefits:

• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off (vacation, sick, and holidays)
• Employee assistance program

Working Hours: Typically 7:30 AM to 4:00 PM, Monday through Friday, with a ½ hour unpaid lunch break daily. Consistent hours may be changed with approval, as long as an 8-hour day is worked.

ASSUMPTION: The salary range provided is an estimate based on industry standards for property management roles with similar experience requirements in the Hamlin, NY area.

📌 Applicant Insights

🔍 Company Context

Industry: Property Management

Company Size: Small to mid-sized (employing 11-50 people)

Founded: 2010

Company Description:

• Dimarco Staffing LLC is a property management company that specializes in affordable housing and multifamily properties
• The company aims to provide habitable, safe, and well-maintained properties for its residents
• Dimarco Staffing LLC is committed to compliance with all health, safety, and housing laws and regulations

Company Specialties:

• Affordable housing management
• Multifamily property management
• Financial management and reporting
• Tenant relations and retention

Company Website: dimarcostaffing.com

ASSUMPTION: Dimarco Staffing LLC is a small to mid-sized company, which may offer a more personal work environment and opportunities for growth.

📊 Role Analysis

Career Level: Mid-level, with opportunities for growth and advancement within the company

Reporting Structure: Reports directly to the Regional Property Manager and collaborates with other community managers and maintenance teams

Work Arrangement: On-site, full-time, with a typical workweek of 40 hours

Growth Opportunities:

• Advancement to Regional Property Manager or Vice President roles
• Expansion of responsibilities to include additional properties
• Professional development opportunities, such as obtaining a Certified Property Manager (CPM) designation

ASSUMPTION: This role offers opportunities for career growth and professional development within the property management industry.

🌍 Location & Work Environment

Office Type: On-site, with a typical workweek of 40 hours

Office Location(s): Hamlin, New York

Geographic Context:

• Hamlin is a small town located in the Rochester metropolitan area of upstate New York
• The area offers a mix of urban and rural living, with easy access to outdoor recreation and cultural attractions
• Hamlin has a population of approximately 1,500 people and a low crime rate

Work Schedule: Typically 7:30 AM to 4:00 PM, Monday through Friday, with a ½ hour unpaid lunch break daily. Consistent hours may be changed with approval, as long as an 8-hour day is worked.

ASSUMPTION: The work environment is on-site, with a focus on maintaining the physical assets of the assigned properties and managing tenant relations.

💼 Interview & Application Insights

Typical Process:

• Initial phone or video screen to assess qualifications and experience
• In-person or virtual interview with the Regional Property Manager to discuss the role and company culture
• Background check and reference checks
• Job offer and onboarding

Key Assessment Areas:

• Property management experience and knowledge
• Financial management and reporting skills
• Communication and leadership skills
• Ability to multitask and prioritize responsibilities
• Alignment with company values and culture

Application Tips:

• Highlight relevant property management experience and achievements in your resume
• Tailor your cover letter to demonstrate your understanding of the role and your fit with the company's mission and values
• Prepare for interview questions that focus on your experience with financial reporting, tenant relations, and problem-solving

ATS Keywords: Property Management, Financial Management, Maintenance, Resident Retention, Marketing, Leasing, Tenant Management, Financial Reporting, Administration, Compliance, Record Keeping, Risk Management, Communication, Team Leadership, Customer Service, Problem Solving

ASSUMPTION: The application process may involve multiple interviews and assessments to ensure the best fit for both the candidate and the company.

🛠️ Tools & Technologies

• Boston Post (property management software)
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Email and calendar tools (e.g., Outlook, Google Workspace)

ASSUMPTION: Familiarity with property management software and Microsoft Office Suite is essential for this role.

👔 Cultural Fit Considerations

Company Values:

• Customer-focused
• Integrity and ethical behavior
• Collaboration and teamwork
• Continuous learning and improvement

Work Style:

• On-site, full-time work arrangement
• Focus on maintaining the physical assets of assigned properties
• Strong emphasis on tenant relations and retention
• Collaborative work environment with opportunities for growth and advancement

Self-Assessment Questions:

• Do you have experience in property management, with a strong background in financial reporting and compliance with housing laws?
• Are you comfortable working on-site and collaborating with a team to maintain the physical assets of assigned properties?
• Do you have strong communication and leadership skills, with the ability to manage tenant relations and resolve conflicts?

ASSUMPTION: Candidates who are a strong cultural fit for Dimarco Staffing LLC will have experience in property management, strong financial management skills, and a customer-focused mindset.

⚠️ Potential Challenges

• Managing tenant expectations and resolving conflicts
• Maintaining compliance with health, safety, and housing laws and regulations
• Balancing multiple responsibilities and priorities
• Adapting to changes in company policies and procedures

ASSUMPTION: These challenges can be overcome with strong communication skills, attention to detail, and a commitment to continuous learning and improvement.

📈 Similar Roles Comparison

• Community Manager vs. Property Manager: Community Managers typically focus on a specific property or group of properties, while Property Managers oversee multiple properties and may have more strategic responsibilities
• Property Management vs. Real Estate Development: Property Management involves maintaining and operating existing properties, while Real Estate Development focuses on acquiring, developing, and selling properties
• Community Manager vs. Leasing Consultant: Community Managers oversee the day-to-day operations of assigned properties, while Leasing Consultants focus on marketing and leasing efforts to fill vacancies

ASSUMPTION: This role is well-suited for candidates with experience in property management, looking to advance their careers in a customer-focused and collaborative work environment.

📝 Sample Projects

• Developing and implementing a marketing plan to fill vacancies within 30 days of move-out
• Conducting an annual apartment inspection and coordinating repairs with the Site Maintenance Supervisor
• Processing damage claims and requests for return of security deposits, ensuring compliance with USDA, LIHTC, and HUD regulations

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role, from marketing and leasing to financial reporting and tenant management.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
• How does this role fit into the company's long-term goals and growth plans?
• What opportunities are there for professional development and advancement within the company?
• How does the company support work-life balance for its employees?
• What is the company's approach to maintaining compliance with health, safety, and housing laws and regulations?

ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and your commitment to understanding the company's culture and values.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your relevant property management experience and skills
• Write a cover letter that demonstrates your understanding of the role and your fit with the company's mission and values
• Prepare for interview questions that focus on your experience with financial reporting, tenant relations, and problem-solving
• Follow up with the hiring manager within one week of submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.