📌 Core Information
🔹 Job Title: Community Partnerships Manager (Hudson Valley area)
🔹 Company: Ophelia
🔹 Location: Hudson Valley, New York
🔹 Job Type: Full-time
🔹 Category: Healthcare, Community Outreach
🔹 Date Posted: July 17, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Remote OK (4 days/week in the field)
🚀 Job Overview
Key aspects of this role include:
- Initiating and developing strong relationships with community partners to support patients with opioid use disorder (OUD).
- Executing outreach strategies to drive measurable outcomes and support organizational KPIs.
- Building and managing referral relationships with healthcare providers, community organizations, health systems, and other stakeholders.
- Spending the majority of time in the field, meeting with community leaders, patient advocates, and others to identify needs and remove barriers to treatment.
- Collaborating across teams to achieve outreach and market penetration goals.
ASSUMPTION: This role requires a high level of comfort working with sensitive and confidential information, as well as the ability to maintain professionalism when working with vulnerable populations.
📋 Key Responsibilities
✅ Execute Outreach Strategies: Develop and implement effective strategies to reach new markets, ensuring Ophelia’s services are widely recognized and utilized across communities.
✅ Build and Manage Referral Relationships: Engage with referral sources to create strong, sustainable partnerships, identifying those that are clinically and philosophically aligned with Ophelia.
✅ Community Engagement: Spend the majority of time in the field, meeting with healthcare providers, community leaders, patient advocates, and others to identify needs, remove barriers to treatment, and solidify Ophelia’s presence.
✅ Educational Outreach and Networking: Lead and participate in educational meetings, presentations, and networking events to promote Ophelia’s services both in-person and virtually.
✅ Feedback Integration: Collect and analyze feedback from community partners to refine Ophelia’s referral strategies, understanding and articulating patient referral barriers to the broader internal team.
✅ Collaborate Across Teams: Work closely with Ophelia’s marketing, commercial, clinical, product, and operations teams to achieve outreach and market penetration goals.
ASSUMPTION: This role may require occasional evening or weekend work to attend events or meet with partners.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Public Health, Social Work, Marketing, or a related field) is preferred but not required.
Experience: 2-5 years of experience in a business-facing, consumer-facing, or community-facing role within the addiction treatment space or within healthcare more broadly, focused on referral generation, community outreach, or business development.
Required Skills:
- Proven ability to cultivate and maintain strong relationships within the SUD treatment community.
- Skilled in independently crafting and executing outreach strategies, with a demonstrated ability to monitor performance metrics, adapt approaches as needed, and ensure objectives are achieved.
- Excellent interpersonal and communication skills, with a high level of comfort talking to clinical staff, administrative staff, and people with opioid use disorders.
- Passionate about serving marginalized and vulnerable populations.
- Proven ability to maintain professionalism and confidentiality when working with sensitive and confidential information.
Preferred Skills:
- Fluency in Spanish or another language commonly spoken in the Hudson Valley area.
- Experience working with telehealth platforms or remote patient care.
ASSUMPTION: While not explicitly stated, candidates with experience in the addiction treatment space or within healthcare may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: $80,000 - $100,000 USD per year. Ophelia takes a “first and best” offer approach, ensuring fair pay and equity. Compensation is dynamic and may increase annually based on company performance and meeting targets.
Benefits:
- Competitive benefits package (details not specified).
- Opportunities for growth and professional development within the company.
Working Hours: Full-time position with flexible hours, requiring 4 days/week in the field for meetings with partners.
ASSUMPTION: The salary range provided is based on industry standards for similar roles and experience levels in the healthcare sector. The benefits package is assumed to be competitive and may include health insurance, retirement plans, and other standard benefits.
📌 Applicant Insights
🔍 Company Context
Industry: Ophelia is a healthcare startup focused on providing evidence-based treatments for opioid use disorder (OUD) through a telehealth platform.
Company Size: Ophelia is a venture-backed startup, suggesting a mid-size company with a growing team.
Founded: Ophelia was founded in 2021 and has been successfully operating in 14 states for almost four years.
Company Description:
- Ophelia helps individuals with OUD by providing FDA-approved medication and clinical care through a discreet, convenient, and affordable telehealth platform.
- The company is backed by leading technology and healthcare investors and is working to re-imagine and re-build OUD treatment in America.
- Ophelia’s approach is patient-centered, focusing on providing accessible and effective treatment options for those struggling with OUD.
Company Specialties:
- Telehealth services for OUD treatment.
- Community partnerships and outreach.
- Patient-centered care and accessibility.
Company Website: ophelia.com
ASSUMPTION: Ophelia’s focus on accessibility and patient-centered care is a key aspect of its mission and values.
📊 Role Analysis
Career Level: This role is suitable for early to mid-career professionals with 2-5 years of experience in a related field.
Reporting Structure: The Community Partnerships Manager will report directly to the Director of Community Partnerships and collaborate with various internal teams, including marketing, commercial, clinical, product, and operations.
Work Arrangement: This role is remote-friendly, with the expectation of spending 4 days/week in the field for meetings with partners. The remaining workdays can be completed remotely.
Growth Opportunities:
- As Ophelia continues to grow, there may be opportunities for the Community Partnerships Manager to take on more responsibilities or move into a leadership role within the community partnerships team.
- Candidates with strong performance in this role may have the opportunity to work on special projects or initiatives within the company.
ASSUMPTION: Ophelia’s focus on growth and expansion suggests that there may be opportunities for career advancement within the company.
🌍 Location & Work Environment
Office Type: Ophelia has a remote-friendly work environment, with the expectation of spending 4 days/week in the field for meetings with partners.
Office Location(s): The primary office location for this role is in the Hudson Valley area of New York. However, the role may require travel to other locations within the region to meet with partners.
Geographic Context:
- The Hudson Valley area is located north of New York City and is home to a diverse population, including many communities affected by the opioid crisis.
- The region has a mix of urban and rural areas, requiring the Community Partnerships Manager to be comfortable working in various environments.
- The Hudson Valley area is served by several major highways and has public transportation options, making it accessible for travel.
Work Schedule: The work schedule for this role is flexible, with the expectation of spending 4 days/week in the field for meetings with partners. The remaining workdays can be completed remotely and may vary based on the needs of the role and the company.
ASSUMPTION: The flexible work schedule and remote-friendly work environment may appeal to candidates seeking a better work-life balance or those who prefer to work from home.
💼 Interview & Application Insights
Typical Process:
- Online application submission.
- Phone or video screening with the hiring manager.
- In-depth interview with the Director of Community Partnerships and other team members.
- Final interview with the CEO or another executive team member.
- Background check and offer extension.
Key Assessment Areas:
- Cultural fit and alignment with Ophelia’s mission and values.
- Communication and interpersonal skills, particularly when working with diverse stakeholders.
- Problem-solving skills and the ability to think critically about community partnerships and outreach strategies.
- Adaptability and the ability to work independently in a remote-friendly work environment.
Application Tips:
- Tailor your resume and cover letter to highlight your experience in community outreach, partnership development, or a related field.
- Demonstrate your understanding of the opioid crisis and Ophelia’s mission in your application materials.
- Prepare for behavioral interview questions that focus on your experience working with diverse stakeholders and developing outreach strategies.
ATS Keywords: Community Partnerships, Outreach Strategies, Referral Relationships, Community Engagement, Educational Outreach, Feedback Integration, Collaboration, Opioid Use Disorder, Telehealth, Healthcare, Addiction Treatment
ASSUMPTION: Ophelia’s hiring process is designed to assess candidates’ cultural fit, communication skills, problem-solving abilities, and adaptability in a remote-friendly work environment.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint).
- Google Workspace (Gmail, Google Docs, Google Sheets, Google Slides).
- CRM software (e.g., Salesforce, HubSpot, or another customer relationship management platform).
- Telehealth platform (e.g., Ophelia’s proprietary platform or another HIPAA-compliant telehealth solution).
ASSUMPTION: The specific tools and technologies required for this role may vary based on Ophelia’s internal systems and the needs of the position.
👔 Cultural Fit Considerations
Company Values:
- Patient-centered care and accessibility.
- Collaboration and teamwork.
- Innovation and continuous improvement.
Work Style:
- Self-starter with the ability to work independently in a remote-friendly work environment.
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
- Adaptable and resilient, with the ability to thrive in a fast-paced, growing startup environment.
Self-Assessment Questions:
- Do you share Ophelia’s commitment to patient-centered care and accessibility?
- Are you comfortable working independently in a remote-friendly work environment?
- Do you have experience working with diverse stakeholders and developing outreach strategies?
ASSUMPTION: Ophelia’s company culture is patient-centered, collaborative, and focused on innovation and continuous improvement. Candidates who align with these values and work styles may be a strong fit for the company.
⚠️ Potential Challenges
- The Community Partnerships Manager may face challenges building relationships with partners who are hesitant to engage with telehealth services for OUD treatment.
- This role requires a high level of comfort working with sensitive and confidential information, which may present ethical or legal challenges.
- The flexible work schedule and remote-friendly work environment may require strong time management and self-motivation skills.
- The Community Partnerships Manager may face challenges navigating the complex landscape of the opioid crisis and connecting with marginalized and vulnerable populations.
ASSUMPTION: The Community Partnerships Manager must be adaptable, resilient, and comfortable working with diverse stakeholders to overcome these potential challenges.
📈 Similar Roles Comparison
- Unlike traditional community outreach roles, this position focuses specifically on opioid use disorder (OUD) treatment and telehealth services.
- Ophelia’s approach to community partnerships and outreach is patient-centered and focused on accessibility, which may differ from other healthcare organizations or addiction treatment providers.
- This role offers the opportunity to work for a growing startup in the healthcare sector, with potential for career advancement and professional development.
ASSUMPTION: Candidates should consider the unique aspects of this role and Ophelia’s approach to community partnerships and outreach when comparing it to similar positions in the industry.
📝 Sample Projects
- Developing and implementing a targeted outreach strategy to engage healthcare providers in the Hudson Valley area.
- Building and maintaining relationships with community organizations and patient advocacy groups to enhance Ophelia’s presence in the region.
- Collaborating with Ophelia’s clinical team to identify and address barriers to treatment for patients with OUD in the Hudson Valley area.
ASSUMPTION: These sample projects are intended to illustrate the types of initiatives the Community Partnerships Manager may work on, but the specific projects may vary based on the needs of the role and the company.
❓ Key Questions to Ask During Interview
- How does Ophelia’s approach to community partnerships and outreach differ from other healthcare organizations or addiction treatment providers?
- What resources and support will be provided to help me succeed in this role, particularly as it relates to working with diverse stakeholders and developing outreach strategies?
- How does Ophelia measure the success of its community partnerships and outreach efforts, and how will my performance be evaluated in this role?
- What opportunities are there for professional development and career advancement within Ophelia, particularly for someone in this role?
- How does Ophelia ensure the confidentiality and privacy of sensitive patient information when working with community partners and other stakeholders?
ASSUMPTION: These key questions are designed to help candidates better understand the role, the company, and the opportunities for professional development and career advancement.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the following link: Ophelia Careers
- Tailor your resume and cover letter to highlight your experience in community outreach, partnership development, or a related field, as well as your understanding of the opioid crisis and Ophelia’s mission.
- Prepare for behavioral interview questions that focus on your experience working with diverse stakeholders and developing outreach strategies.
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application.
- If selected for an interview, be prepared to discuss your experience with the opioid crisis, Ophelia’s mission, and your approach to community partnerships and outreach.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
