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Consumer Card Acquisition Digital Offers & Targeting Strategy Lead

GHR
Full-time
On-site
Boston, Massachusetts, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Consumer Card Acquisition Digital Offers & Targeting Strategy Lead

πŸ”Ή Company: GHR

πŸ”Ή Location: Newark, New York, Boston, Charlotte, Jacksonville

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Financial Services

πŸ”Ή Date Posted: April 29, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Hybrid (New York, United States)

πŸš€ Job Overview

Key aspects of this role include:

  • Leading a team to develop strategies and drive analytics to understand portfolio risk and optimize operational performance
  • Setting strategic priorities, identifying trends, and maximizing risk versus return for the business unit
  • Collaborating with marketing, product, finance, underwriting, and credit risk teams to strengthen sales performance and program profitability
  • Evaluating channel performance and developing new targeting tools to improve financial returns and unlock growth opportunities

ASSUMPTION: This role requires a strategic mindset, strong analytical skills, and the ability to work effectively across multiple teams and functions.

πŸ“‹ Key Responsibilities

βœ… Establishes department-wide strategies and oversees portfolio trend analysis, forecasting, and risk/control performance

βœ… Leads innovation by identifying and championing large-scale initiatives to improve risk management, profitability, and control oversight of risks for the business unit

βœ… Identifies business trends based on economic and portfolio conditions and communicates findings to senior management

βœ… Coaches employees on best practices for structuring complex problems, performing analysis, and communicating results and implications

βœ… Builds and maintains strategic relationships with peers and counterparts across product, technology, and business control functions

βœ… Responsible for achieving unit sales and loan growth objectives while maximizing financial returns and mitigating risk

βœ… Inform channel-level client eligibility, targeting, and offer strategies to maximize sales funnel performance

βœ… Partner with channel teammates to drive innovation, new marketing techniques, and explore third-party testing opportunities to expand client reach and program performance

βœ… Partner with Quantitative Analytics to develop and refine end-to-end digital sales funnel reporting for card acquisition; develop a deep understanding of the client journey and develop breakthrough solutions to improve program performance

βœ… Responsible for channel sales financial performance and marketing investment decisioning; ensure risk and return metrics are in-line with financial expectations

ASSUMPTION: This role requires a strong understanding of digital sales channels, data analysis, and strategic thinking to drive results and improve performance.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Data Analytics, Computer Science, or a related field (Master's preferred)

Experience: 5-10 years of experience in digital sales channels with a track record of optimizing the client journey to maximize program performance

Required Skills:

  • Proficient and demonstrated knowledge of MS Office (Excel, Word, PowerPoint)
  • Experience developing and executing business strategy & roadmap planning
  • Strong strategic thinking skills with a track record of breaking complex problems down and developing a clear strategy / action plan
  • Ability to work across functional lines and organizational levels to drive results
  • Innovative mindset with the ability to challenge the status quo
  • Ability to proactively identify, analyze, and improve upon existing processes for optimization
  • Excellent verbal and written communication; comfortable packaging and presenting complex information and insights in a clear and compelling manner to strategic partners and leaders
  • Intellectually curious and proactively identifies and leads research to support go-to-market strategies and tactics, including the optimization of marketing offers, channels, and pricing

Preferred Skills:

  • Proficient in SAS/SQL with hands-on experience querying and analyzing large data sets
  • Experience working with Quantitative Analytics to inform model and/or targeting tools
  • Experience working with third-party search and affiliates
  • Profit & Loss (P&L) Management
  • Strategy Performance Management & Decision Strategy Governance (DSG)

ASSUMPTION: Candidates with a strong background in digital sales channels, data analysis, and strategic thinking will be most successful in this role.

πŸ’° Compensation & Benefits

Salary Range: $126,000.00 - $225,000.00 annualized salary, offers to be determined based on experience, education, and skill set.

Benefits:

  • Paid Time Off
  • Industry-Leading Benefits
  • Resources and Support

Working Hours: 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. Actual offers may vary based on the candidate's qualifications and the company's discretion.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services

Company Size: 51-200 employees

Founded: Not specified

Company Description:

  • GHR is a public company specializing in software development
  • They focus on driving responsible growth and delivering for clients, teammates, communities, and shareholders

Company Specialties:

  • Not specified

Company Website: https://ghr.wd1.myworkdayjobs.com/

ASSUMPTION: GHR is a mid-sized company focused on delivering value to its clients and stakeholders through innovative software solutions.

πŸ“Š Role Analysis

Career Level: Mid-level to senior

Reporting Structure: This role leads a team and collaborates with various departments, including marketing, product, finance, underwriting, and credit risk

Work Arrangement: Hybrid (New York, United States) with an in-office culture and specific requirements for office-based attendance

Growth Opportunities:

  • Potential career progression within the Consumer Card Acquisition team or related departments
  • Opportunities to lead larger teams or take on more strategic roles as the business grows

ASSUMPTION: This role offers growth opportunities based on individual performance, business needs, and the candidate's long-term career goals.

🌍 Location & Work Environment

Office Type: Corporate office

Office Location(s): Newark, New York, Boston, Charlotte, Jacksonville

Geographic Context:

  • Newark: A city in New Jersey with a diverse population and a strong financial industry
  • New York: A major global city with a vibrant financial sector and numerous cultural attractions
  • Boston: A historic city in Massachusetts known for its education, healthcare, and technology industries
  • Charlotte: A city in North Carolina with a growing financial sector and a strong job market
  • Jacksonville: A city in Florida with a diverse economy and a growing job market

Work Schedule: Monday-Friday, with specific requirements for office-based attendance

ASSUMPTION: The work environment is dynamic, fast-paced, and collaborative, with a focus on driving results and continuous improvement.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • In-person or virtual interview with the team
  • Final interview with senior leadership

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Data analysis and interpretation abilities
  • Communication and presentation skills
  • Cultural fit and alignment with company values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Prepare examples of your strategic thinking, data analysis, and problem-solving skills
  • Research GHR and the Consumer Card Acquisition team to demonstrate your interest and understanding of the business

ATS Keywords: Digital sales channels, data analysis, strategic thinking, business strategy, risk management, portfolio optimization, team leadership, cross-functional collaboration

ASSUMPTION: The interview process is designed to assess the candidate's strategic thinking, data analysis, communication, and cultural fit, as well as their understanding of the role and the company.

πŸ› οΈ Tools & Technologies

  • MS Office (Excel, Word, PowerPoint)
  • SAS/SQL (preferred)
  • Data mining tools
  • Business intelligence tools

ASSUMPTION: The required tools and technologies may vary depending on the specific needs of the role and the candidate's skillset.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Driving Responsible Growth
  • Delivering for Clients, Teammates, Communities, and Shareholders
  • Being a Great Place to Work

Work Style:

  • Collaborative and team-oriented
  • Data-driven and analytical
  • Innovative and proactive

Self-Assessment Questions:

  • How do you approach strategic planning and execution in a dynamic environment?
  • Can you provide an example of how you've used data to drive business decisions and improve performance?
  • How do you balance the need for innovation with the requirement to manage risk effectively?

ASSUMPTION: GHR values candidates who are strategic thinkers, data-driven, innovative, and collaborative, with a strong commitment to delivering results and driving responsible growth.

⚠️ Potential Challenges

  • Managing a team in a dynamic and fast-paced environment
  • Balancing the need for innovation with the requirement to manage risk effectively
  • Collaborating effectively with multiple departments and stakeholders
  • Adapting to changes in the market and business priorities

ASSUMPTION: These challenges require strong leadership, strategic thinking, and adaptability to succeed in this role.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Digital Marketing Manager or a Data-Driven Marketing Strategist, but with a stronger focus on risk management and portfolio optimization
  • Unlike other roles in the industry, this position requires a unique blend of strategic thinking, data analysis, and risk management skills
  • Career progression in this role may lead to senior leadership positions within the Consumer Card Acquisition team or related departments

ASSUMPTION: This role is unique within the industry and requires a specific skillset and mindset to succeed.

πŸ“ Sample Projects

  • Developing a new targeting tool to improve the efficiency of digital marketing campaigns
  • Analyzing customer data to identify trends and optimize portfolio performance
  • Collaborating with cross-functional teams to launch a new product or service offering

ASSUMPTION: These sample projects illustrate the strategic, data-driven, and collaborative nature of the role.

❓ Key Questions to Ask During Interview

  • How does this role fit into the overall strategy of the Consumer Card Acquisition team and the company?
  • What are the biggest challenges facing the team currently, and how can this role help address them?
  • How does the company support the professional development and growth of its employees?
  • What is the company's approach to innovation and risk management in the digital sales channels?
  • How does the company measure the success of this role, and what key performance indicators (KPIs) will I be responsible for?

ASSUMPTION: These questions demonstrate the candidate's interest in the role, the team, and the company, as well as their understanding of the strategic importance of the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of your strategic thinking, data analysis, and problem-solving skills
  • Research GHR and the Consumer Card Acquisition team to demonstrate your interest and understanding of the business
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.