Content Designer

📌 Core Information

🔹 Job Title: Content Designer

🔹 Company: Capgemini

🔹 Location: Telford, United Kingdom

🔹 Job Type: Hybrid

🔹 Category: Design

🔹 Date Posted: May 2, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site (Hybrid)

🚀 Job Overview

Key aspects of this role include:

• Creating clear, user-centered content for complex projects
• Collaborating with multidisciplinary teams to design and deliver accessible content
• Working on projects within the UK Government, requiring strong agile methodologies
• Developing and managing content that is user-focused, clear, and concise across digital and offline channels

ASSUMPTION: This role requires a strong understanding of government or public services content design and experience working in agile environments.

📋 Key Responsibilities

✅ Design and deliver content that meets user needs and aligns with GDS standards

✅ Collaborate with user researchers and other design disciplines to understand user needs

✅ Work with service and interaction designers to ensure content is seamlessly integrated into the overall user experience

✅ Use data-driven insights to inform content design choices

✅ Create accessible and inclusive services

✅ Participate in agile ceremonies and adapt to iterative feedback

✅ Engage with stakeholders to gather requirements, present content solutions, and incorporate feedback

✅ Develop content strategies that align with project goals and user needs

✅ Represent design decisions for quality assurance at different stages of the design journey

ASSUMPTION: The role may involve working on multiple projects simultaneously, requiring strong organizational skills and the ability to manage priorities effectively.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., Journalism, English, Communications, or a related discipline)

Experience: Demonstrable experience of working as a content designer on complex, user-centered design projects from initial concept to final implementation

Required Skills:

• Proven experience in content design for government or public services
• Strong knowledge of the GOV.UK service standard
• Ability to develop and manage content that is user-focused, clear, and concise
• Experience working closely with user researchers and other design disciplines
• Ability to collaborate with service and interaction designers
• Experience using data-driven insights to inform content design choices
• Experience creating accessible and inclusive services
• Experience working in agile environments
• Ability to engage with stakeholders and incorporate feedback
• Ability to develop content strategies that align with project goals and user needs
• Experience representing design decisions for quality assurance

Preferred Skills:

• Experience leading design sessions and integrating diverse perspectives
• Experience with prototyping and iterative design processes
• Understanding of the strategic context of work and how it aligns with broader project goals
• Experience working in other sectors
• Multi-disciplinary design skills set
• SC clearance

ASSUMPTION: While a degree in a relevant field is preferred, Capgemini may consider candidates with equivalent experience and a strong portfolio.

💰 Compensation & Benefits

Salary Range: £35,000 - £45,000 per annum (Based on industry standards for a mid-level content designer role in the UK)

Benefits:

• Core Benefits (e.g., health insurance, pension scheme)
• Flexible Benefits (e.g., gym membership, cycle-to-work scheme)
• Peer Recognition Portal (Applaud)
• Training and Development Opportunities (e.g., 250,000 courses, external certifications)

Working Hours: Full-time (37.5 hours per week), with flexible working arrangements

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.

📌 Applicant Insights

🔍 Company Context

Industry: Capgemini is a global leader in consulting, technology services, and digital transformation, with a strong focus on the public sector and government services.

Company Size: Capgemini is a large organization with over 340,000 employees worldwide, providing a diverse and collaborative work environment.

Founded: Capgemini was founded in 1967 and has since grown into a global technology and consulting powerhouse.

Company Description:

• Capgemini helps organizations accelerate their digital and sustainable transformation journeys
• Offers end-to-end services and solutions, leveraging market-leading capabilities in AI, cloud, and data
• Committed to creating tangible impact for enterprises and society

Company Specialties:

• Outsourcing
• Process Consulting
• Package-Based Solutions
• Custom Solution Development
• Application Management
• Artificial Intelligence
• Business Consulting
• Cloud
• Digital
• Managed Services
• Digital Transformation
• Innovation
• Intelligent Industry
• Sustainable IT
• Generative AI

Company Website: www.capgemini.com

ASSUMPTION: Capgemini's extensive experience and global presence provide a stable and supportive work environment for employees.

📊 Role Analysis

Career Level: Mid-level (5-10 years of experience)

Reporting Structure: The Content Designer will report to the Design Manager or a similar role within the project team.

Work Arrangement: Hybrid (a blend of Company offices, client sites, and home working)

Growth Opportunities:

• Progression to Senior Content Designer or similar roles
• Expansion into related fields, such as UX writing or content strategy
• Opportunities to work on diverse projects across various industries

ASSUMPTION: Capgemini's large size and diverse project portfolio offer ample opportunities for career growth and development.

🌍 Location & Work Environment

Office Type: Hybrid (a blend of Company offices, client sites, and home working)

Office Location(s): Telford, United Kingdom

Geographic Context:

• Telford is a large town in Shropshire, England, with a population of approximately 170,000
• The town is known for its industrial heritage and is home to several major employers, including Capgemini
• Telford offers a mix of urban and rural living, with easy access to nearby cities like Birmingham and Wolverhampton

Work Schedule: Full-time (37.5 hours per week), with flexible working arrangements

ASSUMPTION: Telford's central location and diverse range of employers make it an attractive place to live and work.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video call with the hiring manager or HR representative
• On-site or virtual interview with the design team and/or project stakeholders
• Background check and pre-employment screening (including identity, nationality, employment history, and criminal record check)

Key Assessment Areas:

• Portfolio and work samples
• Content design skills and process knowledge
• Understanding of user-centered design principles
• Ability to work effectively in a team and collaborate with stakeholders
• Adaptability to agile methodologies and iterative feedback

Application Tips:

• Tailor your resume and portfolio to highlight your content design experience and relevant skills
• Prepare examples of your work that demonstrate your ability to create clear, user-focused content
• Research Capgemini's work with the UK Government and be ready to discuss how your skills and experience align with the role's requirements
• Practice common interview questions and be prepared to discuss your approach to content design, user research, and stakeholder engagement

ATS Keywords: Content Design, User-Centered Design, GOV.UK Service Standard, Agile Methodologies, Data-Driven Insights, Accessibility, Stakeholder Engagement, Content Strategy, Collaboration, Prototyping, Iterative Design, User Research, Quality Assurance

ASSUMPTION: Capgemini's application process is designed to assess candidates' technical skills, cultural fit, and ability to thrive in a dynamic, collaborative environment.

🛠️ Tools & Technologies

• Content management systems (e.g., Adobe Experience Manager, Contentful, or similar)
• Design tools (e.g., Sketch, Figma, or Adobe XD)
• Prototyping tools (e.g., InVision, Marvel, or Adobe XD)
• Collaboration tools (e.g., Microsoft Teams, Slack, or Google Workspace)
• Project management tools (e.g., Jira, Asana, or Trello)

ASSUMPTION: The specific tools and technologies used may vary depending on the project and client requirements.

👔 Cultural Fit Considerations

Company Values:

• Client Value Creation
• Collaboration
• Expertise
• Honesty
• Entrepreneurship
• Fun

Work Style:

• Agile and iterative
• Collaborative and inclusive
• Focused on delivering tangible impact for clients and society
• Encourages continuous learning and development

Self-Assessment Questions:

• How do you ensure that your content design aligns with Capgemini's commitment to creating tangible impact for clients and society?
• How do you approach collaborating with diverse teams and integrating diverse perspectives into your design process?
• How do you stay up-to-date with industry trends and best practices in content design, and how do you apply this knowledge to your work?

ASSUMPTION: Capgemini values candidates who are passionate about creating meaningful impact, collaborative, and committed to continuous learning and development.

⚠️ Potential Challenges

• Working on multiple projects simultaneously, requiring strong organizational skills and time management
• Managing stakeholder expectations and feedback in a dynamic, agile environment
• Keeping up with the latest trends and best practices in content design, user research, and technology
• Adapting to the unique needs and constraints of government or public services content design

ASSUMPTION: These challenges can be overcome with strong communication, collaboration, and adaptability skills.

📈 Similar Roles Comparison

• Content Strategist: Focuses on developing and implementing content strategies, while the Content Designer is more focused on day-to-day content creation and management
• UX Writer: Specializes in creating clear and concise user interface text, while the Content Designer works on a broader range of content types and channels
• Information Architect: Focuses on organizing and structuring content, while the Content Designer is more concerned with the content itself

ASSUMPTION: Each role has its unique focus and requirements, but they all contribute to creating effective user-centered digital experiences.

📝 Sample Projects

• Redesigning the content for a government service's website and mobile app to improve user experience and accessibility
• Developing a content strategy for a new government initiative, including identifying key user groups, their needs, and the most effective content channels
• Creating and maintaining a content style guide for a government agency, ensuring consistency and quality across all content touchpoints

ASSUMPTION: These sample projects demonstrate the range of content design responsibilities and the importance of understanding user needs, stakeholder requirements, and content management processes.

❓ Key Questions to Ask During Interview

• Can you describe the typical content design process for government or public services projects at Capgemini?
• How does Capgemini ensure that content design aligns with user needs and business objectives?
• What tools and technologies does Capgemini use for content design, and how do they support collaboration and iteration?
• How does Capgemini approach stakeholder engagement and feedback in content design projects?
• What opportunities are there for professional development and growth within the content design team at Capgemini?

ASSUMPTION: Asking these questions will help you better understand the role, the team, and the company culture, enabling you to make an informed decision about your application.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and portfolio to highlight your content design experience and relevant skills
• Prepare examples of your work that demonstrate your ability to create clear, user-focused content
• Research Capgemini's work with the UK Government and be ready to discuss how your skills and experience align with the role's requirements
• Practice common interview questions and be prepared to discuss your approach to content design, user research, and stakeholder engagement
• Follow up with the hiring manager or HR representative within a week after submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.