📌 Core Information
🔹 Job Title: Content Designer II
🔹 Company: Remitly
🔹 Location: Seattle, Washington, United States
🔹 Job Type: Full-Time, Hybrid
🔹 Category: Financial Services
🔹 Date Posted: June 5, 2025
🔹 Experience Level: Mid-Level (2-5 years)
🔹 Remote Status: On-site/Hybrid (50% in-office)
🚀 Job Overview
Key aspects of this role include:
- Creating clear, engaging in-product content for Remitly's diverse, international audience
- Collaborating with cross-functional teams to develop new features and products
- Ensuring content aligns with Remitly's warm, customer-friendly voice and tone
- Using data, user research, and peer feedback to inform content design decisions
ASSUMPTION: This role requires strong communication skills, cultural sensitivity, and the ability to work effectively with diverse teams.
📋 Key Responsibilities
✅ Evaluate customer journeys and design in-product flows
✅ Improve information architecture and finesse in-product language
✅ Create clear, engaging in-product content and notifications
✅ Collaborate with various teams to create new features and products
✅ Use data, user research, and peer feedback to inform content design decisions
✅ Contribute to and help refine Remitly's growing design and content systems
✅ Present work and content thinking to peers and leaders throughout the company
ASSUMPTION: This role involves a high degree of collaboration and requires strong communication skills to work effectively with various teams.
🎯 Required Qualifications
Education: Bachelor's degree in English, journalism, communications, user experience, human-computer interaction, or equivalent experience
Experience: At least 3 years of content design or relevant UX writing experience
Required Skills:
- Proven content design or UX writing experience
- Familiarity with design tools, especially Figma
- Experience designing and shipping end-to-end products with complex flows
- Ability to create clear, concise, and engaging content
- Strong communication and collaboration skills
Preferred Skills:
- Familiarity with strategic content design tools
- Experience working with diverse, international audiences
- Fluency in additional languages
ASSUMPTION: Candidates with experience in the financial services industry or working with diverse, international audiences may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: $100,000 - $120,000 USD per year
Benefits:
- Flexible paid time off
- Health, dental, and vision insurance
- 401k plan with company matching
- Paid parental, medical, military, and family care leave
- Mental health and family forming benefits
- Employee stock purchase plan (ESPP)
- Continuing education and travel benefits
Working Hours: Full-time, typically 40 hours per week. Hybrid role with at least 50% time in the Seattle office.
ASSUMPTION: The salary range provided is based on industry standards for mid-level content design roles in the Seattle area.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, specifically international money transfers and digital financial services
Company Size: 1,001-5,000 employees, large enough to offer diverse opportunities but still maintain a startup-like culture in some aspects
Founded: 2011, with a mission to transform lives with trusted financial services that transcend borders
Company Description:
- Remitly is an international payments company that leverages digital channels to send money internationally
- Focuses on mobile payments, remittance, digital money transfer, banking, and lending
- Committed to creating an inclusive environment for all employees
Company Specialties:
- Mobile payments and remittance services
- Digital financial services
- International money transfers
Company Website: http://www.remitly.com
ASSUMPTION: Remitly's focus on international money transfers and digital financial services requires candidates with strong communication skills and cultural sensitivity.
📊 Role Analysis
Career Level: Mid-level (2-5 years of experience), with opportunities for growth and career advancement
Reporting Structure: Reports to the Senior Manager of Product Content within Remitly's product organization
Work Arrangement: Hybrid role, working from the Seattle office at least 50% of the time
Growth Opportunities:
- Potential to grow within the product content team or explore other roles within Remitly's product organization
- Opportunities to work on new product offerings and features
- Chance to develop skills in content strategy, leadership, and mentoring
ASSUMPTION: This role offers opportunities for career growth and development within Remitly's product organization.
🌍 Location & Work Environment
Office Type: Hybrid, with a focus on in-office collaboration
Office Location(s): 1111 3rd Ave, Suite 2100, Seattle, Washington 98101, US
Geographic Context:
- Seattle is a vibrant, tech-centric city with a diverse population
- Home to many international companies and a thriving tech industry
- Offers a mix of urban and outdoor activities, with easy access to nature and outdoor recreation
Work Schedule: Full-time, typically 40 hours per week, with flexible paid time off
ASSUMPTION: The hybrid work arrangement allows for both in-office collaboration and remote work, offering flexibility for employees.
💼 Interview & Application Insights
Typical Process:
- Online application review
- Phone or video screen with the hiring manager
- In-depth interview with the product content team
- Final interview with the senior manager of product content
Key Assessment Areas:
- Content design skills and portfolio
- Communication and collaboration skills
- Cultural fit and alignment with Remitly's values
- Problem-solving and analytical skills
Application Tips:
- Tailor your resume and cover letter to highlight relevant content design experience and skills
- Include a link to your updated portfolio, showcasing your content design toolkit and storytelling skills
- Prepare examples of when projects didn't go as planned and discuss how you managed and learned from those experiences
- Research Remitly's mission, values, and company culture to demonstrate your fit and enthusiasm for the role
ATS Keywords: Content Design, UX Writing, Information Architecture, User Research, Data Analysis, Figma, A/B Experimentation, Messaging Frameworks, Voice-and-Tone Frameworks, Collaboration, Customer Experience, Content Systems, Product Management, Product Design, Legal Compliance, Localization
ASSUMPTION: Applicants should tailor their resumes and cover letters to include relevant keywords and demonstrate their fit for the role.
🛠️ Tools & Technologies
- Figma
- Other design and collaboration tools as needed
ASSUMPTION: Familiarity with Figma is required, and experience with other design and collaboration tools is a plus.
👔 Cultural Fit Considerations
Company Values:
- Customer-obsessed
- Trustworthy
- One global team
- Humble
- Bold
Work Style:
- Collaborative and cross-functional
- Data-driven and customer-focused
- Agile and adaptable
Self-Assessment Questions:
- Do you have experience creating clear, engaging content for diverse, international audiences?
- Are you comfortable working in a collaborative, cross-functional environment?
- Do you thrive in a data-driven, customer-focused work environment?
ASSUMPTION: Applicants should assess their fit with Remitly's company values and work style to ensure a successful cultural fit.
⚠️ Potential Challenges
- Working with diverse, international audiences may present cultural and linguistic challenges
- Balancing the need for clear, concise content with the complexity of financial services products
- Managing multiple projects and priorities in a fast-paced, collaborative environment
- Adapting to a hybrid work arrangement, with a focus on in-office collaboration
ASSUMPTION: Applicants should be prepared to address these potential challenges and demonstrate their ability to thrive in a dynamic, collaborative environment.
📈 Similar Roles Comparison
- Content Designer II vs. Senior Content Designer: The Content Designer II role focuses on mid-level content design experience, while the Senior Content Designer role requires more advanced skills and leadership responsibilities
- Content Designer II vs. UX Writer: The Content Designer II role is more focused on designing and shipping end-to-end products, while the UX Writer role may have a stronger focus on microcopy and user interface text
- Content Designer II vs. Product Manager: The Content Designer II role is focused on content design, while the Product Manager role involves managing the product development process and working with cross-functional teams to define product strategy and roadmaps
ASSUMPTION: Applicants should compare this role to similar positions within Remitly and the broader industry to understand the unique aspects and requirements of the Content Designer II role.
📝 Sample Projects
- Redesigning the onboarding flow for new users to improve clarity and engagement
- Creating clear and concise in-product content for a new money transfer feature, targeting diverse international audiences
- Developing a content quality audit to identify and address gaps in Remitly's product content
ASSUMPTION: Applicants should be prepared to discuss their experience with similar projects and how they approached content design challenges.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the product content team?
- How does Remitly support the professional growth and development of its content designers?
- What are the most significant content design challenges facing Remitly, and how does this role address them?
- How does Remitly approach localization and ensuring that content is accessible to diverse, international audiences?
- What are the key priorities for this role in the first 30, 60, and 90 days?
ASSUMPTION: Applicants should prepare thoughtful questions that demonstrate their interest in the role and Remitly's mission.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant content design experience and skills
- Include a link to your updated portfolio, showcasing your content design toolkit and storytelling skills
- Prepare examples of when projects didn't go as planned and discuss how you managed and learned from those experiences
- Research Remitly's mission, values, and company culture to demonstrate your fit and enthusiasm for the role
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
