Content Developer, Sr

📌 Core Information

🔹 Job Title: Content Developer, Sr

🔹 Company: Epicor Software Corporation

🔹 Location: Bangalore, Karnātaka, India

🔹 Job Type: Full-Time (Remote)

🔹 Category: Content Development

🔹 Date Posted: May 2, 2025

🔹 Experience Level: Mid-Senior level (5+ years)

🔹 Remote Status: Remote (India only)

🚀 Job Overview

Key aspects of this role include:

• Creating high-quality technical and user information for software products
• Mentoring and coaching other content developers
• Collaborating with various teams, including product management and development
• Ensuring content is complete, accurate, and available throughout the software development lifecycle

ASSUMPTION: This role requires a strong understanding of software development processes and excellent communication skills to work effectively with diverse teams.

📋 Key Responsibilities

✅ Write clear, concise, and accurate technical and user information for software products

✅ Mentor and coach other content developers to maintain high standards of content delivery

✅ Collaborate with product management and development teams to understand and respond to content needs

✅ Review complex drawings and design reports, and lead the layout and design of materials

✅ Prioritize projects independently and guide content developers in prioritization

✅ Determine accurate time estimates for project tasks and proactively research product changes

✅ Identify and recommend solutions to complex problems

ASSUMPTION: This role involves a mix of independent work and collaboration, requiring strong organizational skills and the ability to manage multiple projects simultaneously.

🎯 Required Qualifications

Education: Bachelor’s degree or equivalent experience

Experience: 5+ years of applicable experience in content development, with 2+ years of specialized/industry experience

Required Skills:

• Excellent English verbal and written communication skills
• Ability to do independent research and make recommendations
• Originality and thought leadership
• Strong interpersonal skills, including the ability to work comfortably with SMEs
• Experience working closely with product management and product development teams
• Knowledge of Agile methodology
• Mentorship skills
• Working knowledge of content creation tools
• Problem-solving skills

Preferred Skills:

• Experience in data management, databases, and data migration

ASSUMPTION: Candidates with experience in data management and databases may have an advantage in this role, as it involves working with complex technical information.

💰 Compensation & Benefits

Salary Range: INR 12,00,000 - 18,00,000 per annum (Estimated, based on industry standards for mid-senior level content developers in Bangalore)

Benefits:

• Health and wellness benefits
• Internal mobility opportunities
• Career development programs
• Education support
• Inclusive workplace culture
• Work-life balance policies
• Global mobility support

Working Hours: Full-time (40 hours/week), with flexible working hours

ASSUMPTION: The salary range is estimated based on industry standards for mid-senior level content developers in Bangalore. Actual compensation may vary based on experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Enterprise software

Company Size: Small (50-200 employees)

Founded: 1984 (as a private company)

Company Description:

• Epicor Software Corporation provides industry-specific enterprise software designed around the needs of manufacturing, distribution, retail, and services organizations
• The company offers a range of products, including enterprise resource planning (ERP), supply chain management (SCM), and customer relationship management (CRM) solutions
• Epicor is committed to creating a workplace and global community where inclusion is valued

Company Specialties:

• Enterprise resource planning (ERP)
• Supply chain management (SCM)
• Customer relationship management (CRM)
• Manufacturing execution systems (MES)

Company Website: Epicor.com

ASSUMPTION: Epicor's small company size may offer applicants more opportunities for growth and direct impact on the business.

📊 Role Analysis

Career Level: Mid-Senior level

Reporting Structure: This role reports directly to the Content Manager

Work Arrangement: Remote (with a focus on India-based candidates)

Growth Opportunities:

• Mentoring and coaching other content developers
• Potential career progression to Content Manager or similar roles
• Opportunities to work on diverse projects and gain experience in different aspects of content development

ASSUMPTION: This role offers growth opportunities through mentorship, project diversity, and potential career progression within the content development team.

🌍 Location & Work Environment

Office Type: Remote (with a focus on India-based candidates)

Office Location(s): Bangalore, Karnātaka, India

Geographic Context:

• Bangalore is the capital of Karnātaka state and the third-largest city in India
• The city is known for its vibrant tech industry and offers a mix of traditional and modern culture
• Bangalore has a tropical savanna climate, with warm weather year-round

Work Schedule: Full-time (40 hours/week), with flexible working hours

ASSUMPTION: This role is remote-focused, with an emphasis on India-based candidates. Applicants should be comfortable working in a remote environment and have a stable internet connection.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video call interview with the hiring manager
• Technical assessment or content creation task
• Final interview with the content team

Key Assessment Areas:

• Communication skills (verbal and written)
• Technical knowledge of content creation tools
• Problem-solving skills
• Cultural fit and alignment with Epicor's values

Application Tips:

• Tailor your resume to highlight relevant experience and skills for this role
• Prepare examples of your content creation work to showcase during the interview process
• Research Epicor's products and industry to demonstrate your understanding of the business

ATS Keywords: Content Developer, Sr, Technical Writing, User Information, Mentorship, Agile Methodology, Product Management, Software Development Lifecycle

ASSUMPTION: Applicants should tailor their resumes and cover letters to include relevant keywords from the job description to improve their chances of being selected for an interview.

🛠️ Tools & Technologies

• Content creation tools (e.g., MadCap Flare, Adobe FrameMaker, or similar)
• Product software (e.g., Epicor's enterprise software solutions)
• Project management tools (e.g., JIRA, Asana, or similar)

ASSUMPTION: Applicants should have experience with content creation tools and be comfortable learning new tools as needed.

👔 Cultural Fit Considerations

Company Values:

• Proactive
• Proud
• Partners

Work Style:

• Collaborative
• Adaptable
• Results-driven

Self-Assessment Questions:

• Do you align with Epicor's company values of being proactive, proud, and partners?
• Are you comfortable working in a remote environment and collaborating with diverse teams?
• Do you have a results-driven approach to your work and a strong desire to mentor and coach others?

ASSUMPTION: Applicants should assess their fit with Epicor's company values and work style to ensure a successful and fulfilling career at the organization.

⚠️ Potential Challenges

• Managing multiple projects and deadlines simultaneously
• Working with complex technical information and subject matter experts
• Adapting to changes in product features and content requirements
• Ensuring high standards of content delivery in a remote work environment

ASSUMPTION: Applicants should be prepared to manage multiple projects, work with complex technical information, and adapt to changes in a remote work environment.

📈 Similar Roles Comparison

• This role is similar to a Technical Writer or Senior Content Developer position in other organizations
• However, Epicor's focus on enterprise software and industry-specific solutions may offer unique challenges and opportunities
• Career progression in this role may lead to Content Manager or similar positions within the content development team

ASSUMPTION: Applicants should research similar roles in other organizations to better understand the requirements and expectations of a Content Developer, Sr position.

📝 Sample Projects

• Creating user guides and documentation for Epicor's enterprise software solutions
• Developing training materials and tutorials for customers and internal teams
• Collaborating with product management and development teams to create content for new product features

ASSUMPTION: Applicants should be prepared to work on a variety of projects, from user guides and documentation to training materials and content for new product features.

❓ Key Questions to Ask During Interview

• Can you describe the typical content creation process for new product features?
• How does the content team collaborate with other departments, such as product management and development?
• What opportunities are there for mentorship and professional development within the content development team?
• How does Epicor support work-life balance for remote employees?
• What are the most challenging aspects of this role, and how can I best prepare for them?

ASSUMPTION: Applicants should ask thoughtful questions during the interview process to demonstrate their interest in the role and gain a better understanding of the work environment and expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant experience and skills for this role
• Prepare a cover letter explaining your interest in the role and how your experience and skills make you a strong fit
• Prepare examples of your content creation work to showcase during the interview process
• Follow up with the hiring manager, Zeba Bahzad Khazi, one week after submitting your application to confirm receipt and express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.