π Core Information
πΉ Job Title: Content Marketing Manager
πΉ Company: HCF Corporation
πΉ Location: Sydney CBD (Office)
πΉ Job Type: Full-Time
πΉ Category: Marketing
πΉ Date Posted: May 7, 2025
πΉ Experience Level: Mid-Senior level (5-10 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Developing and delivering engaging brand communications aligned to HCF Groupβs brand and content strategies.
- Managing the end-to-end content creation process across digital, social, video, and email channels.
- Collaborating with internal stakeholders and external agencies to produce high-quality, engaging content.
- Optimizing content based on performance data and SEO best practices.
- Supporting content governance and contributing to content planning frameworks.
ASSUMPTION: This role requires a strong understanding of content marketing strategies, excellent writing skills, and the ability to manage multiple projects simultaneously. Familiarity with the Australian health insurance landscape and experience in a regulated environment would be beneficial.
π Key Responsibilities
β Support the Senior Content Marketing Manager to develop and deliver engaging, high-impact brand communications aligned to HCF Groupβs brand and content strategies.
β Develop and execute content strategies that align with marketing objectives and brand positioning.
β Manage the end-to-end content creation process from ideation and briefing to editing and publishing across digital, social, video, and email channels.
β Act as a social media specialist, understanding best practice, latest trends, and insights to inform approach.
β Act as a guardian and advocate for the brand tone of voice for the HCF Group, driving content and communications that resonate with the brand voice and tell a cohesive and compelling brand story.
β Collaborate with internal stakeholders and external agencies to produce high-quality, engaging content that supports campaigns and always-on initiatives.
β Optimize content based on performance data and SEO best practices.
β Ensure all content meets brand tone, legal, and regulatory requirements.
β Support content governance and contribute to content planning frameworks.
ASSUMPTION: This role involves a high level of collaboration with various teams and stakeholders, requiring strong communication and project management skills.
π― Required Qualifications
Education:
- Tertiary qualified
Experience:
- Minimum 7 yearsβ experience in content marketing and editorial production, communications, or similar digital content marketing role.
Required Skills:
- Excellent writing credentials and adept at storytelling
- Proven experience producing a variety of content consistent with brand writing style and aligning to customer needs and objectives
- Experience producing content in a regulated environment with complex risk and approvals processes
- Demonstrated experience in owning and executing social media activity for brand awareness
- Proven ability to create and manage engaging content across multiple platforms
- Experience using CMS platforms, SEO tools, and content performance metrics
- Strong project management skills and ability to juggle multiple priorities
- Collaborative, proactive, and comfortable working in a fast-paced environment
Preferred Skills:
- Understanding of the Australian health insurance landscape and effective relationships management within the not-for-profit sector.
- Experience in using Adobe Experience Manager, Adobe Analytics, Salesforce Marketing Cloud, Sprout Social, JIRA, Confluence, and Excel.
ASSUMPTION: Given the role's focus on content strategy and execution, candidates should have a strong portfolio demonstrating their writing and content creation skills.
π° Compensation & Benefits
Salary Range: $120,000 - $150,000 AUD per annum (Estimated, based on industry standards for mid-senior level marketing roles in Sydney)
Benefits:
- 50% subsidy on HCF hospital and/or extras cover
- 18 weeks of parental leave for all new parents
- Mental health and wellbeing programs
- Discounts on HCFβs products, including life, pet, and travel insurance, as well as discounts at Fitness First gyms and on eyecare products.
Working Hours: Full-time, Monday to Friday, 9:00 AM to 5:00 PM (Flexible working arrangements may be available)
ASSUMPTION: The salary range is estimated based on industry standards for similar roles in Sydney. The actual salary may vary depending on the candidate's experience and qualifications.
π Applicant Insights
π Company Context
Industry: Medical Practices
Company Size: Small (1-10 employees)
Founded: 1932
Company Description:
- Australiaβs largest not-for-profit health fund
- Covers 2 million members with health, life, travel, and pet insurance
- Vision is to make healthcare understandable, affordable, high quality, and member-centric
- Values: Step forward, walk in their shoes, stay human, make it better, get there together
Company Specialties:
- Health insurance
- Life insurance
- Travel insurance
- Pet insurance
Company Website:
ASSUMPTION: HCF is a well-established not-for-profit health fund with a strong focus on member-centric care and community engagement.
π Role Analysis
Career Level: Mid-Senior level
Reporting Structure: Reports to the Senior Content Marketing Manager
Work Arrangement: On-site, full-time
Growth Opportunities:
- Potential career progression into senior management roles within the marketing department
- Opportunities to work on diverse projects and campaigns, gaining exposure to various aspects of content marketing
ASSUMPTION: This role offers opportunities for professional growth and development within the marketing department and the broader organization.
π Location & Work Environment
Office Type: Corporate office
Office Location(s): 403 George St, Sydney NSW 2000, Australia
Geographic Context:
- Sydney CBD is a vibrant and bustling city center with numerous amenities, including shops, restaurants, and public transportation.
- The office is located near Hyde Park and is close to major transportation hubs, making it easily accessible.
Work Schedule: Monday to Friday, 9:00 AM to 5:00 PM (Flexible working arrangements may be available)
ASSUMPTION: The office environment is likely to be dynamic and collaborative, with a strong focus on teamwork and innovation.
πΌ Interview & Application Insights
Typical Process:
1. Online application and resume screening
2. Phone or video screening
3. In-person or video interview with the hiring manager and/or team members
4. Final interview with the senior leadership team
Key Assessment Areas:
- Writing and content creation skills
- Strategic thinking and content strategy development
- Project management and organizational skills
- Collaboration and communication skills
- Understanding of the Australian health insurance landscape and HCF's brand
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Showcase your writing and content creation skills through examples of your work
- Demonstrate your understanding of HCF's brand and the Australian health insurance landscape
- Prepare questions to ask the interviewer about the role, team, and company to show your interest and engagement
ATS Keywords: Content marketing, content strategy, content creation, social media management, SEO, project management, stakeholder collaboration, content governance, performance data analysis, CMS platforms, brand storytelling, regulated environment, health insurance
ASSUMPTION: The application process is likely to be competitive, and candidates should tailor their application materials to demonstrate their fit for the role and the company.
π οΈ Tools & Technologies
- Adobe Experience Manager
- Adobe Analytics
- Salesforce Marketing Cloud
- Sprout Social
- JIRA
- Confluence
- Excel
- CMS platforms
- SEO tools
- Content performance metrics
π Cultural Fit Considerations
Company Values:
- Step forward: Proactive and innovative in our approach to healthcare
- Walk in their shoes: Empathetic and understanding of our members' needs and experiences
- Stay human: Personal and approachable in our interactions with members and colleagues
- Make it better: Committed to continuous improvement and innovation in our services and processes
- Get there together: Collaborative and supportive in our work with colleagues and partners
Work Style:
- Dynamic and fast-paced environment
- Collaborative and team-oriented culture
- Focus on member-centric care and community engagement
- Strong emphasis on innovation and continuous improvement
Self-Assessment Questions:
- How do you align with HCF's values, particularly "walk in their shoes" and "make it better"?
- How comfortable are you working in a fast-paced, collaborative environment?
- How do you ensure that your content resonates with the brand voice and tells a cohesive and compelling brand story?
ASSUMPTION: Candidates should assess their fit with HCF's values and work style to ensure they are a good match for the company culture.
β οΈ Potential Challenges
- Balancing multiple projects and priorities in a fast-paced environment
- Navigating a regulated environment with complex risk and approvals processes
- Adapting to changes in the Australian health insurance landscape and HCF's brand
- Collaborating effectively with various teams and stakeholders
ASSUMPTION: These challenges require strong project management, communication, and adaptability skills to overcome successfully.
π Similar Roles Comparison
- Content Marketing Specialist: Focuses more on day-to-day content creation and execution, whereas this role involves strategic planning and management.
- Marketing Manager: Oversees the overall marketing strategy and may have broader responsibilities, including budget management and team leadership.
- Brand Manager: Focuses on brand strategy and positioning, whereas this role involves content strategy and execution.
ASSUMPTION: This role is unique in its focus on content marketing strategy and management within the context of a not-for-profit health fund.
π Sample Projects
- Developing a content strategy for a new health insurance product launch
- Creating a series of blog posts and social media content to raise awareness of a health initiative
- Managing a content campaign to drive member engagement and retention
- Collaborating with external agencies to produce high-quality, engaging content for a marketing campaign
ASSUMPTION: These sample projects demonstrate the range of content marketing activities and responsibilities for this role.
β Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role support HCF's overall marketing strategy and business objectives?
- What are the most significant challenges facing the content marketing team currently, and how can this role address them?
- How does HCF support the professional development and growth of its employees?
- What is the team structure and dynamic like, and how does this role fit within it?
ASSUMPTION: These questions help candidates better understand the role, team, and company, enabling them to make an informed decision about their fit.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your writing and content creation work to showcase your skills
- Prepare questions to ask the interviewer about the role, team, and company to show your interest and engagement
- Follow up with the hiring manager after your interview to express your appreciation and reiterate your interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.