Content Moderator - French (Video Games) - Remote

📌 Core Information

🔹 Job Title: Content Moderator - French (Video Games) - Remote

🔹 Company: Keywords Studios

🔹 Location: Remote (Poland)

🔹 Job Type: Full-Time

🔹 Category: Player Engagement

🔹 Date Posted: April 11, 2025

🔹 Experience Level: Entry-Level

🔹 Remote Status: Fully Remote

🚀 Job Overview

Key aspects of this role include:

• Creating a safe and positive gaming environment by monitoring and filtering content.
• Collaborating with internal teams to address project-related requests and maintain seamless communication channels.
• Identifying errors and inconsistencies in established procedures and protocols, ensuring adherence to best practices.
• Actively participating in feature testing and tool improvements to refine content moderation practices.
• Exposure to potentially sensitive content, requiring emotional stability, self-awareness, and strong analytical skills.

ASSUMPTION: This role requires a high level of emotional resilience and professionalism to handle challenging content and maintain a positive attitude.

📋 Key Responsibilities

✅ Moderate digital content, including text, images, and videos, with a keen eye for identifying harmful or inappropriate material.

✅ Audit and assess interactions, ensuring they are rated accurately based on their severity level.

✅ Compile and report trends and improvement opportunities from audits, translating them into actionable data for process enhancements.

✅ Collaborate with internal teams, addressing project-related requests and maintaining seamless communication channels.

✅ Actively participate in feature testing and tool improvements, contributing to the continuous refinement of content moderation practices.

ASSUMPTION: This role may involve exposure to mature or offensive content, and moderators should be resilient and professional in providing high-quality service.

🎯 Required Qualifications

Education: No formal education requirements specified.

Experience: No specific experience required, but relevant experience in managing or moderating online forums/Discord within the gaming space is a plus.

Required Skills:

• Excellent written and verbal communication skills in English.
• Mastery in C1-C2 level French proficiency.
• Emotional stability, self-awareness, and strong analytical skills to handle challenging situations with composure and make well-informed decisions.
• Optimism, hardiness, and stress resilience to maintain a positive attitude and adapt to changing circumstances with ease.

Preferred Skills:

• Experience in managing or moderating online forums/Discord within the gaming space, either professionally or during spare time.

ASSUMPTION: While not explicitly stated, a high school diploma or equivalent is likely required for this role.

💰 Compensation & Benefits

Salary Range: €18,000 - €25,000 per year (Estimated, based on industry standards for entry-level content moderator roles in Poland)

Benefits:

• Private medical care option
• MyBenefit system
• Multisport card
• Subsidy for glasses
• Employee Assistance Program
• Professional development opportunities
• Employee referral program

Working Hours: Full-time (40 hours per week), with flexible hours and the possibility of visiting the Global Office Park in Katowice.

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level content moderator roles in Poland. Actual salary may vary based on individual performance and company discretion.

📌 Applicant Insights

🔍 Company Context

Industry: Keywords Studios operates in the computer games industry, providing creative services to game developers and publishers worldwide.

Company Size: Keywords Studios has over 12,000 professionals across 70+ studios in 26 countries, making it a large organization with a global presence.

Founded: 1998

Company Description:

• Keywords Studios provides end-to-end creative services to the global video games industry and beyond through its own technology platform.
• The company offers a wide range of services, including game-ready art, marketing services, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, content moderation, and more.
• Keywords Studios aims to help clients imagine more for their intellectual property by bringing digital content to life that entertains, connects, and educates people worldwide.

Company Specialties:

• Game Art
• Game Audio
• Functionality QA
• Localization
• Localization QA
• Player Support
• Marketing Services
• Community Management
• Game Development
• PR
• Content Moderation
• Game Accessibility
• UX
• Media and Entertainment
• Video Games
• AI Technology

Company Website: www.keywordsstudios.com

ASSUMPTION: Keywords Studios is a well-established company with a strong reputation in the video games industry, offering a wide range of creative services to clients worldwide.

📊 Role Analysis

Career Level: Entry-level to Junior

Reporting Structure: This role reports directly to the Operations Manager or Team Lead within the Player Engagement department.

Work Arrangement: Fully remote, with the possibility of visiting the Global Office Park in Katowice.

Growth Opportunities:

• Professional development opportunities, such as online learning platforms, training sessions, and open vacancies exclusively for internal candidates.
• Potential career progression within the Player Engagement department or other service lines within Keywords Studios.

ASSUMPTION: As an entry-level role, this position offers opportunities for professional growth and development within the company.

🌍 Location & Work Environment

Office Type: Remote, with the possibility of visiting the Global Office Park in Katowice.

Office Location(s): Global Office Park, ul. Zabrska 17, bud. A1, Katowice, 40-083, PL

Geographic Context:

• Katowice is the capital of the Silesian Voivodeship in southern Poland and is known for its rich history, cultural attractions, and vibrant nightlife.
• The city is home to a thriving gaming industry, with several major studios and events taking place throughout the year.
• Katowice offers a high quality of life, with affordable housing, excellent public transportation, and a wide range of recreational activities.

Work Schedule: Full-time (40 hours per week), with flexible hours and the possibility of visiting the Global Office Park in Katowice.

ASSUMPTION: While this role is fully remote, the Global Office Park in Katowice offers a modern and collaborative work environment with various amenities, including a slide.

💼 Interview & Application Insights

Typical Process:

• Submit your application through the provided link.
• Online interview via MS Teams with a Talent Acquisition Specialist.
• Online assessment (Content moderation, French and English) to evaluate moderation and written skills.
• Second interview with a Team Lead or Operations Manager (for some projects).
• Receive an offer and become a new Keywordian.

Key Assessment Areas:

• Communication skills in English and French
• Emotional stability and resilience
• Analytical skills and attention to detail
• Cultural fit and alignment with company values

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
• Prepare for the online assessment by practicing typing and familiarizing yourself with the keyboard in your language settings.
• Research Keywords Studios and the gaming industry to demonstrate your enthusiasm and understanding of the role.

ATS Keywords: Content moderation, French, English, gaming, communication, emotional stability, analytical skills

ASSUMPTION: The recruitment process for this role is fully online and remote, with a focus on evaluating candidates' communication skills, emotional stability, and cultural fit.

🛠️ Tools & Technologies

• Content moderation tools and platforms
• Microsoft Teams
• Online assessment platforms

ASSUMPTION: As a content moderator, you will be working with various tools and platforms to monitor and filter digital content effectively.

👔 Cultural Fit Considerations

Company Values:

• Imagination
• Collaboration
• Expertise
• Integrity
• Accountability

Work Style:

• Collaborative and team-oriented
• Adaptable and resilient
• Professional and mature
• Attentive to detail and quality-focused

Self-Assessment Questions:

• Do you align with Keywords Studios' core values, particularly imagination and collaboration?
• Are you comfortable working with potentially sensitive or offensive content and maintaining a positive attitude?
• Do you thrive in a collaborative and adaptable work environment, with a focus on quality and professionalism?

ASSUMPTION: Keywords Studios values candidates who align with their core values, demonstrate emotional resilience, and thrive in a collaborative and adaptable work environment.

⚠️ Potential Challenges

• Exposure to potentially sensitive or offensive content, requiring emotional resilience and professionalism.
• Working with a high volume of content, which may require efficient multitasking and prioritization skills.
• Adapting to changing circumstances and tools, as content moderation practices evolve over time.
• Maintaining a positive attitude and high-quality service in a fully remote work environment.

ASSUMPTION: While this role offers many benefits and opportunities for professional growth, it also presents unique challenges that require emotional resilience, adaptability, and strong communication skills.

📈 Similar Roles Comparison

• Content Moderator roles may vary in terms of the specific content being moderated, the tools used, and the level of autonomy and responsibility.
• In the gaming industry, content moderators play a vital role in creating safe and positive gaming environments, fostering player engagement and community growth.
• Career progression in content moderation may lead to roles in community management, player support, or other related fields within the gaming industry.

ASSUMPTION: While content moderator roles share many similarities, they may also differ in terms of the specific content being moderated, tools used, and career progression paths.

📝 Sample Projects

• Moderating a high-traffic gaming forum, ensuring a safe and positive environment for players.
• Collaborating with internal teams to develop and implement new content moderation guidelines and tools.
• Analyzing trends and patterns in user-generated content to identify potential issues and improve moderation practices.

ASSUMPTION: These sample projects demonstrate the diverse range of responsibilities and initiatives that a content moderator may undertake in this role.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of this role, and how can I best prepare for them?
• How does this role fit into the broader structure of the Player Engagement department and Keywords Studios as a whole?
• What opportunities are there for professional growth and development within this role and the company?
• How does Keywords Studios support the well-being of its employees, particularly those working in potentially challenging roles like content moderator?
• What are the key priorities for this role in the first 30, 60, and 90 days?

ASSUMPTION: Asking insightful questions during the interview process demonstrates your interest in the role and commitment to understanding the company's culture and expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
• Prepare for the online assessment by practicing typing and familiarizing yourself with the keyboard in your language settings.
• Research Keywords Studios and the gaming industry to demonstrate your enthusiasm and understanding of the role.
• Follow up with the recruitment team after submitting your application to inquire about the status of your candidacy.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.