Content Moderator - German (Video Games) - Remote

📌 Core Information

🔹 Job Title: Content Moderator - German (Video Games) - Remote

🔹 Company: Keywords Studios

🔹 Location: Poland (Remote)

🔹 Job Type: Full-Time

🔹 Category: Player Engagement

🔹 Date Posted: April 11, 2025

🔹 Experience Level: Entry Level

🔹 Remote Status: Fully Remote

🚀 Job Overview

Key aspects of this role include:

• Creating a safe and positive gaming environment by monitoring and filtering content.
• Collaborating with internal teams to address project-related requests and maintain seamless communication channels.
• Identifying errors and inconsistencies in relation to established procedures and protocols, ensuring adherence to best practices.
• Actively participating in feature testing and tool improvements to refine content moderation practices.

ASSUMPTION: This role requires a high level of emotional resilience and maturity to handle potentially disturbing content and maintain a professional demeanor.

📋 Key Responsibilities

✅ Moderate digital content, including text, images, and videos, with a keen eye for identifying harmful or inappropriate material.

✅ Collaborate with internal teams, addressing project-related requests and maintaining seamless communication channels.

✅ Audit and assess interactions, ensuring they are rated accurately based on their severity level.

✅ Compile and report trends and improvement opportunities from audits, translating them into actionable data for process enhancements.

✅ Actively participate in feature testing and tool improvements, contributing to the continuous refinement of content moderation practices.

ASSUMPTION: The role may involve exposure to foul content, and the company provides support for the well-being of its moderators.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: No professional experience required

Required Skills:

• Excellent written and verbal communication skills in English
• Mastery in C1-C2 level German proficiency
• Emotional stability, self-awareness, and strong auto-analysis skills to handle challenging situations with composure and make well-informed decisions
• Optimism, hardiness, and stress resilience to maintain a positive attitude and adapt to changing circumstances with ease

Preferred Skills:

• Experience in managing or moderating online forums/Discord within the gaming space, either professionally or during spare time

ASSUMPTION: While not explicitly stated, a basic understanding of gaming culture and trends may be beneficial for this role.

💰 Compensation & Benefits

Salary Range: €18,000 - €22,000 per year (Estimated, based on industry standards for entry-level remote roles in Poland)

Benefits:

• Private medical care option
• MyBenefit system
• Multisport card
• Subsidy for glasses
• Employee Assistance Program

Working Hours: Full-time (40 hours per week) with flexible scheduling

ASSUMPTION: The salary range is an estimate based on industry standards for entry-level remote roles in Poland. Actual salary may vary based on individual performance and company policy.

📌 Applicant Insights

🔍 Company Context

Industry: Keywords Studios operates in the computer games industry, providing creative services to global video game developers and publishers.

Company Size: With over 13,000 employees across more than 70 studios in 25+ countries, Keywords Studios is a large, global organization.

Founded: 1998

Company Description:

• Provides end-to-end creative services to the global video games industry
• Offers a wide range of services, including game-ready art, marketing services, game development, testing, localization, and more
• Emphasizes imagination and innovation in bringing digital content to life

Company Specialties:

• Game Art
• Game Audio
• Functionality QA
• Localization
• Localization QA
• Player Support
• Community Management
• Content Moderation
• Game Development
• PR
• Engineering
• Media and Entertainment
• Video Games
• AI Technology

Company Website: www.keywordsstudios.com

ASSUMPTION: Keywords Studios is a well-established company with a strong presence in the global video games industry, offering a wide range of creative services to its clients.

📊 Role Analysis

Career Level: Entry-level to Junior

Reporting Structure: This role reports directly to the Team Lead or Operations Manager within the Player Engagement service line.

Work Arrangement: Fully remote, with the possibility of visiting the Global Office Park in Katowice, Poland.

Growth Opportunities:

• Professional development opportunities, such as online learning platforms, training sessions, and open vacancies exclusively for internal candidates
• Employee referral program
• Unique chance to take a look behind the scenes of the gaming industry and gain valuable experience by collaborating with people from all over the world

ASSUMPTION: This role offers opportunities for professional growth and development within the company, as well as the chance to gain valuable experience in the gaming industry.

🌍 Location & Work Environment

Office Type: Remote with an option to visit the Global Office Park in Katowice, Poland

Office Location(s): Global Office Park, ul. Zabrska 17, bud. A1, Katowice, 40-083, PL

Geographic Context:

• Katowice is the capital of the Silesian Voivodeship in southern Poland
• Known for its rich cultural heritage, vibrant arts scene, and growing tech industry
• Offers a high quality of life with affordable living costs and a strong sense of community

Work Schedule: Full-time (40 hours per week) with flexible scheduling

ASSUMPTION: The remote work arrangement offers a high degree of flexibility and autonomy, while the option to visit the office in Katowice provides opportunities for in-person collaboration and networking.

💼 Interview & Application Insights

Typical Process:

• Submit application with updated resume
• Online interview via MS Teams with a Talent Acquisition Specialist
• Online assessment (Content moderation, German and English)
• Potential second interview with a Team Lead or an Operations Manager
• Receive an offer and become a new Keywordian

Key Assessment Areas:

• Communication skills in English and German
• Emotional resilience and maturity
• Attention to detail and accuracy in content moderation
• Ability to work independently and manage time effectively

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Prepare for the online assessment by familiarizing yourself with the content moderation process and practicing your German language skills
• Be ready to discuss your understanding of gaming culture and trends during the interview

ATS Keywords: Content Moderator, German, Video Games, Remote, Player Engagement, Communication, Analytics, Leadership, Multitasking, Accountability, Agility, Self-Motivation, Detail Orientation

ASSUMPTION: The application process is fully online and remote, with a focus on assessing communication skills, emotional resilience, and content moderation abilities.

🛠️ Tools & Technologies

• Content moderation tools and platforms
• Microsoft Teams for communication and collaboration
• Project management tools (e.g., Asana, Trello, Jira)
• Office suite (e.g., Microsoft Office, Google Workspace)

ASSUMPTION: The specific tools and technologies used may vary depending on the project and team requirements.

👔 Cultural Fit Considerations

Company Values:

• Imagination
• Quality
• Integrity
• Respect
• Excellence

Work Style:

• Collaborative and team-oriented
• Innovative and creative
• Adaptable and resilient
• Professional and mature

Self-Assessment Questions:

• Do you align with Keywords Studios' core values, particularly imagination and excellence?
• Are you comfortable working in a remote environment with a high degree of autonomy and flexibility?
• Do you possess strong emotional resilience and maturity to handle potentially disturbing content?

ASSUMPTION: Keywords Studios values imagination, quality, integrity, respect, and excellence in its employees, seeking candidates who align with these values and thrive in a collaborative, innovative, and adaptable work environment.

⚠️ Potential Challenges

• Exposure to potentially disturbing content may require strong emotional resilience and self-care
• Working remotely may present challenges in maintaining work-life balance and staying motivated
• Language barriers may pose communication challenges with team members and stakeholders
• Adapting to changing circumstances and tools may require continuous learning and flexibility

ASSUMPTION: These challenges can be mitigated by maintaining open communication, seeking support when needed, and cultivating a strong sense of self-awareness and adaptability.

📈 Similar Roles Comparison

• Content Moderator vs. Community Manager: Content Moderators focus on maintaining a safe and positive environment, while Community Managers engage with users and build community around games and brands
• Industry-specific context: The gaming industry is dynamic and ever-evolving, with new games, trends, and challenges emerging constantly
• Career path comparison: Content Moderators may progress to roles such as Community Manager, Player Support Specialist, or even move into game development or publishing

ASSUMPTION: This role offers a unique opportunity to gain experience in content moderation and build a career in the gaming industry, with potential paths for growth and development.

📝 Sample Projects

• Moderating a popular online game with a large and active player base
• Collaborating with a development team to ensure the launch of a new game with a safe and engaging community
• Implementing and refining content moderation policies and procedures based on user feedback and industry best practices

ASSUMPTION: These sample projects illustrate the diverse and dynamic nature of content moderation roles within the gaming industry.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of content moderation for this specific game or platform?
• How does the team collaborate and communicate to ensure consistent and effective content moderation?
• What opportunities are there for professional growth and development within the company?
• How does the company support the well-being of its moderators, given the nature of the content they may encounter?
• What is the work-life balance like for remote employees, and how is it maintained?

ASSUMPTION: Asking thoughtful and insightful questions demonstrates your interest in the role and commitment to understanding the company's culture and values.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
• Prepare for the online assessment by familiarizing yourself with the content moderation process and practicing your German language skills
• Be ready to discuss your understanding of gaming culture and trends during the interview
• Follow up with the recruitment team within a week after submitting your application, if you haven't heard back

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.