Content Moderator - Russian (Video Games) - Remote

📌 Core Information

🔹 Job Title: Content Moderator - Russian (Video Games) - Remote

🔹 Company: Keywords Studios

🔹 Location: Katowice, Silesian Voivodeship, Poland

🔹 Job Type: Full-Time, Remote

🔹 Category: Gaming, Player Engagement

🔹 Date Posted: April 14, 2025

🔹 Experience Level: Entry Level

🔹 Remote Status: Fully Remote

🚀 Job Overview

Key aspects of this role include:

• Monitoring and filtering digital content to create a safe and positive gaming environment
• Collaborating with internal teams to address project-related requests and maintain seamless communication channels
• Analyzing interactions and compiling trends to improve content moderation practices
• Exposure to potentially offensive content, requiring emotional stability and professionalism
• Opportunity to grow within the company and gain valuable experience in the gaming industry

ASSUMPTION: This role requires a high level of emotional resilience and professionalism to handle potentially distressing content. The company provides support for the well-being of moderators to ensure they can perform their duties effectively.

📋 Key Responsibilities

✅ Moderate digital content, including text, images, and videos, identifying harmful or inappropriate material

✅ Collaborate with internal teams, addressing project-related requests and maintaining seamless communication channels

✅ Audit and assess interactions, ensuring they are rated accurately based on their severity level

✅ Compile and report trends and improvement opportunities from audits, translating them into actionable data for process enhancements

✅ Participate in feature testing and tool improvements, contributing to the continuous refinement of content moderation practices

✅ Maintain optimism, hardiness, and stress resilience to adapt to changing circumstances with ease

✅ Multitask and prioritize efficiently, ensuring tasks are completed promptly and effectively

✅ Take ownership of assigned tasks and deliver results, demonstrating accountability and responsibility

✅ Embrace new ideas and approaches with agility and willingness to change, adapting to evolving circumstances

✅ Demonstrate self-motivation, innovation, and analytical skills, ensuring high-quality outcomes with a keen eye for detail and accuracy

✅ Identify errors and inconsistencies in relation to established procedures and protocols, maintaining adherence to best practices

ASSUMPTION: The role may involve exposure to offensive content, and the company provides support to ensure moderators can handle these challenges effectively.

🎯 Required Qualifications

Education: No formal education requirements specified

Experience: Entry-level position, no specific experience required

Required Skills:

• Excellent written and verbal communication skills in English
• Mastery in C1-C2 level Russian proficiency
• Emotional stability, self-awareness, and strong auto-analysis skills to handle challenging situations with composure and make well-informed decisions
• Optimism, hardiness, and stress resilience to maintain a positive attitude and adapt to changing circumstances with ease

Preferred Skills:

• Experience in managing or moderating online forums/Discord within the gaming space, either professionally or during spare time

ASSUMPTION: While not explicitly stated, a high school diploma or equivalent is typically required for entry-level positions in this field. Additionally, experience in content moderation or a related field may be beneficial but is not strictly required.

💰 Compensation & Benefits

Salary Range: The salary range for this position is estimated to be between PLN 12,000 - 15,000 per month (gross), based on industry standards for entry-level content moderator roles in Poland. This estimate may vary depending on factors such as experience, skills, and market conditions.

Benefits:

• Private medical care option
• MyBenefit system
• Multisport card
• Subsidy for glasses
• Employee Assistance Program
• Professional development opportunities
• Employee referral program

Working Hours: Full-time, remote work with flexible hours and the possibility of visiting the brand-new office at the Global Office Park in Katowice

ASSUMPTION: The provided salary range is an estimate based on industry standards and may vary depending on the factors mentioned above. The company offers a comprehensive benefits package to support the well-being and professional growth of its employees.

📌 Applicant Insights

🔍 Company Context

Industry: Keywords Studios operates in the gaming industry, providing creative services to game developers and publishers worldwide. The company specializes in game-ready art, marketing services, game development, functional and localization testing, text and audio localization, community management, player support, content moderation, and more.

Company Size: With over 13,000 employees across more than 70 studios in 25+ countries, Keywords Studios is a large, global organization that offers numerous opportunities for career growth and development.

Founded: Established in 1998, Keywords Studios has over two decades of experience in the gaming industry, making it a well-established and reputable company in the sector.

Company Description:

• Keywords Studios provides creative services to the global video games industry and beyond through its end-to-end platform, supercharged by its own technology.
• The company's goal is to help clients imagine more for their intellectual property (IP), bringing to life digital content that entertains, connects, and educates people worldwide.
• Keywords Studios offers a wide range of services, from game-ready art and marketing services to game development, functional and localization testing, text and audio localization, community management, player support, content moderation, and everything else needed across a game's entire lifecycle.

Company Specialties:

• Game-ready art
• Marketing services
• Game development
• Functional and localization testing
• Text and audio localization
• Community management
• Player support
• Content moderation
• Everything else needed across a game's entire lifecycle

Company Website: www.keywordsstudios.com

ASSUMPTION: Keywords Studios is a well-established company in the gaming industry, offering a wide range of services to clients worldwide. The company's extensive experience and global presence make it an attractive employer for individuals seeking a career in the gaming industry.

📊 Role Analysis

Career Level: Entry-level position with opportunities for growth and development within the company

Reporting Structure: The content moderator will report directly to the team lead or operations manager, working closely with internal teams to ensure seamless communication and collaboration

Work Arrangement: Full-time, remote work with the possibility of visiting the brand-new office at the Global Office Park in Katowice

Growth Opportunities:

• Professional development opportunities, such as online learning platforms and training sessions
• Open vacancies exclusively for internal candidates, allowing employees to explore new roles and advance their careers within the company
• Employee referral program, encouraging employees to invite friends and colleagues to join the company and potentially receive a prize

ASSUMPTION: As a large, global organization, Keywords Studios offers numerous opportunities for career growth and development. The company's comprehensive benefits package and commitment to employee well-being contribute to a positive work environment that supports the success of its employees.

🌍 Location & Work Environment

Office Type: Remote work with the possibility of visiting the brand-new office at the Global Office Park in Katowice

Office Location(s): Global Office Park, ul. Zabrska 17, bud. A1, Katowice, 40-083, PL

Geographic Context:

• Katowice is the capital of the Silesian Voivodeship in southern Poland, with a population of approximately 300,000 people
• The city is known for its rich cultural heritage, vibrant arts scene, and thriving gaming industry
• Katowice offers a high quality of life, with affordable living costs, excellent public transportation, and numerous recreational opportunities

Work Schedule: Full-time, remote work with flexible hours and the possibility of visiting the office as needed

ASSUMPTION: The remote work arrangement offers employees the flexibility to balance their personal and professional lives, while the brand-new office in Katowice provides a modern and collaborative work environment for those who choose to visit.

💼 Interview & Application Insights

Typical Process:

• Submit your application through the provided link
• Online interview via MS Teams with a talent acquisition specialist
• Online assessment (Content moderation, Russian and English) to evaluate moderation and written skills
• Second interview with a team lead or operations manager (for some projects)
• Job offer and onboarding process

Key Assessment Areas:

• Communication skills in English and Russian
• Emotional stability and resilience in handling challenging content
• Problem-solving skills and ability to make well-informed decisions
• Adaptability and willingness to learn and grow in the role

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for the content moderator role
• Prepare for the online assessment by practicing your typing skills and ensuring your keyboard is set to the appropriate language
• Research the company and the gaming industry to demonstrate your enthusiasm and understanding of the role

ATS Keywords: Content moderation, Russian, English, communication skills, emotional stability, decision-making, adaptability, gaming industry, player engagement

ASSUMPTION: The recruitment process is fully online and remote, with a focus on evaluating candidates' communication skills, emotional stability, and problem-solving abilities. The company values each application and reviews every candidate individually.

🛠️ Tools & Technologies

• Content moderation tools and platforms
• Communication and collaboration tools (e.g., MS Teams, Slack)
• Project management and task tracking tools (e.g., Asana, Jira)
• Office suite (e.g., Microsoft Office, Google Workspace)

ASSUMPTION: The specific tools and technologies used by the company may vary depending on the project and team requirements. The company provides the necessary equipment and resources for remote employees to perform their duties effectively.

👔 Cultural Fit Considerations

Company Values:

• Creativity and innovation
• Collaboration and teamwork
• Quality and excellence
• Responsibility and accountability
• Continuous learning and improvement
• Fun and enjoyment

Work Style:

• Remote work with flexible hours and the possibility of visiting the office as needed
• Collaborative and supportive team environment
• Focus on work-life balance and employee well-being
• Opportunities for professional development and growth

Self-Assessment Questions:

• Do you have excellent written and verbal communication skills in English and Russian?
• Are you emotionally stable, self-aware, and able to handle challenging situations with composure and make well-informed decisions?
• Are you optimistic, hardy, and resilient in the face of changing circumstances and stressful situations?
• Are you a self-motivated, innovative, and analytical individual with a keen eye for detail and accuracy?
• Are you comfortable working remotely and collaborating with internal teams to ensure seamless communication and project-related requests?

ASSUMPTION: Keywords Studios values employees who align with the company's core values and work style. The company offers a supportive and collaborative work environment that prioritizes employee well-being and professional development.

⚠️ Potential Challenges

• Exposure to potentially offensive or distressing content, requiring emotional resilience and professionalism
• Handling a high volume of content and interactions, which may require efficient multitasking and prioritization skills
• Adapting to changing circumstances and evolving content moderation practices, which may require agility and willingness to learn
• Working remotely, which may require self-motivation and discipline to maintain productivity and focus

ASSUMPTION: The content moderator role may present unique challenges, such as exposure to offensive content and the need to adapt to changing circumstances. The company provides support and resources to help employees overcome these challenges and succeed in their roles.

📈 Similar Roles Comparison

• The content moderator role is similar to other moderation positions in the gaming industry, with a focus on creating a safe and positive gaming environment
• Content moderators may also work in related fields, such as community management or customer support, with a focus on communication and problem-solving skills
• Career progression in content moderation may lead to roles such as team lead, operations manager, or other management positions within the company

ASSUMPTION: The content moderator role is similar to other moderation positions in the gaming industry, with a focus on creating a safe and positive gaming environment. Career progression in content moderation may lead to roles such as team lead, operations manager, or other management positions within the company.

📝 Sample Projects

• Moderating a popular online game with a large and active player base, ensuring a safe and enjoyable experience for all users
• Collaborating with internal teams to develop and implement new content moderation strategies and tools to improve the efficiency and effectiveness of the moderation process
• Analyzing player interactions and trends to identify and address potential issues or areas of improvement in the gaming experience

ASSUMPTION: The content moderator role may involve a variety of projects and initiatives, depending on the specific needs and priorities of the company and its clients.

❓ Key Questions to Ask During Interview

• What are the most common challenges faced by content moderators in this role, and how can I best prepare to handle them?
• How does the company support the well-being and resilience of its content moderators, particularly in relation to exposure to potentially offensive content?
• What opportunities are there for professional development and growth within the company, particularly for content moderators?
• How does the company collaborate with internal teams to ensure seamless communication and project-related requests, and what role will I play in this process?
• What are the key performance indicators (KPIs) for this role, and how will my success be measured and evaluated?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to understanding the company's culture and values.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant skills and experiences for the content moderator role
• Prepare for the online assessment by practicing your typing skills and ensuring your keyboard is set to the appropriate language
• Research the company and the gaming industry to demonstrate your enthusiasm and understanding of the role
• Follow up with the company after submitting your application to inquire about the status of your candidacy

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.