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Content Moderator - Spanish (Video Games) - Remote

Keywords Studios
Full-time
Remote
Worldwide
🎬 Video Marketing
📌 Core Information

🔹 Job Title: Content Moderator - Spanish (Video Games) - Remote

🔹 Company: Keywords Studios

🔹 Location: Remote (Poland)

🔹 Job Type: Full-Time

🔹 Category: Gaming

🔹 Date Posted: April 11, 2025

🔹 Experience Level: Entry-Level

🔹 Remote Status: Fully Remote

🚀 Job Overview

Key aspects of this role include:

  • Monitoring and moderating digital content in Spanish and English to ensure a safe and positive gaming environment.
  • Collaborating with internal teams to address project-related requests and maintain seamless communication channels.
  • Analyzing interactions and trends to identify improvement opportunities and contribute to process enhancements.
  • Participating in feature testing and tool improvements to refine content moderation practices.
  • Exercising emotional stability, self-awareness, and resilience to handle challenging situations with composure and make well-informed decisions.

ASSUMPTION: This role requires a high level of maturity and professionalism, as moderators may be exposed to foul content. The company provides support for the well-being of its moderators.

📋 Key Responsibilities

✅ Monitor and moderate digital content, including text, images, and videos, in Spanish and English to protect gamers from harmful material.

✅ Collaborate with internal teams to address project-related requests and maintain seamless communication channels.

✅ Audit and assess interactions to ensure they are rated accurately based on their severity level.

✅ Compile and report trends and improvement opportunities from audits, translating them into actionable data for process enhancements.

✅ Participate in feature testing and tool improvements to refine content moderation practices.

✅ Maintain a positive attitude and adapt to changing circumstances with ease.

✅ Multitask and prioritize efficiently to ensure tasks are completed promptly and effectively.

✅ Take ownership of assigned tasks and deliver results.

✅ Embrace new ideas and approaches with a capability to adapt to evolving circumstances.

✅ Maintain a keen eye for detail and accuracy to ensure high-quality outcomes.

ASSUMPTION: This role may involve exposure to mature or offensive content, and moderators should be resilient and professional in handling such material.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: No previous experience required

Required Skills:

  • Excellent written and verbal communication skills in English
  • Mastery in C1-C2 level Spanish proficiency
  • Emotional stability, self-awareness, and strong auto-analysis skills
  • Optimism, hardiness, and stress resilience

Preferred Skills:

  • Experience in managing or moderating online forums/Discord within the gaming space

ASSUMPTION: While no previous experience is required, candidates with relevant experience in content moderation or gaming communities may have an advantage.

💰 Compensation & Benefits

Salary Range: €18,000 - €22,000 per year (gross, based on entry-level gaming content moderator roles in Poland)

Benefits:

  • Remote work with necessary equipment
  • Private medical care option
  • MyBenefit system
  • Multisport card
  • Subsidy for glasses
  • Employee Assistance Program
  • Professional development opportunities
  • Employee referral program
  • Company parties and gaming tournaments

Working Hours: Full-time (40 hours per week) with flexible scheduling

ASSUMPTION: The salary range is an estimate based on industry standards for entry-level gaming content moderator roles in Poland. The actual salary may vary depending on the candidate's skills and experience.

📌 Applicant Insights 🔍 Company Context

Industry: Video Games

Company Size: 10,001+ employees (global), small team for this role

Founded: 1998

Company Description:

  • Provides creative services to the global video games industry through its end-to-end platform, supercharged by its own technology.
  • Offers game-ready art, marketing services, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, content moderation, and more.
  • Works with AAA and indie studios to provide bespoke solutions tailored to their needs and budget.

Company Specialties:

  • Art and Audio
  • Testing
  • Localization
  • Player Engagement
  • Marketing Services
  • Game Development
  • Content Moderation

Company Website: https://www.keywordsstudios.com/

ASSUMPTION: Keywords Studios is a global company with a strong presence in the video games industry, offering a wide range of services to its clients.

📊 Role Analysis

Career Level: Entry-level, with opportunities for growth and development

Reporting Structure: Reports directly to the Team Lead or Operations Manager

Work Arrangement: Fully remote, with the possibility of visiting the Global Office Park in Katowice, Poland

Growth Opportunities:

  • Professional development opportunities, such as online learning platforms and training sessions
  • Open vacancies exclusively for internal candidates
  • Employee referral program

ASSUMPTION: This role offers opportunities for growth and development within the company, as well as the chance to work on various projects and gain valuable experience in the gaming industry.

🌍 Location & Work Environment

Office Type: Remote, with an option to visit the Global Office Park in Katowice, Poland

Office Location(s): Global Office Park, ul. Zabrska 17, bud. A1, Katowice, 40-083, Poland

Geographic Context:

  • Katowice is the capital of the Silesian Voivodeship in southern Poland
  • Known for its rich history, cultural attractions, and vibrant nightlife
  • Offers a high quality of life with affordable living costs

Work Schedule: Full-time (40 hours per week) with flexible scheduling

ASSUMPTION: The remote work arrangement allows for a flexible work schedule and a better work-life balance. The Global Office Park in Katowice offers a modern and collaborative work environment.

💼 Interview & Application Insights

Typical Process:

  • Submit application with updated resume
  • Online interview via MS Teams with a Talent Acquisition Specialist
  • Online assessment (Content moderation, Spanish and English)
  • Evaluation of assessment results (approximately several days)
  • Second interview with a Team Lead or an Operations Manager (if applicable)
  • Job offer

Key Assessment Areas:

  • Communication skills in English and Spanish
  • Moderation skills and attention to detail
  • Emotional stability and resilience
  • Problem-solving skills

Application Tips:

  • Tailor your resume to highlight relevant skills and experiences for this role
  • Prepare for the online assessment by familiarizing yourself with the content moderation process and practicing your Spanish and English language skills
  • Be ready to discuss your motivation for working in the gaming industry and your interest in this role

ATS Keywords: Content moderation, Spanish, English, gaming, video games, communication, analytics, leadership, multitasking, accountability, agility, self-motivation, detail orientation

ASSUMPTION: The recruitment process is fully online and remote, with a focus on evaluating the candidate's communication skills, moderation skills, and emotional stability.

🛠️ Tools & Technologies
  • Content moderation platforms and tools
  • Microsoft Teams
  • Online assessment platforms

ASSUMPTION: The specific tools and technologies used may vary depending on the project and the client's requirements.

👔 Cultural Fit Considerations

Company Values:

  • Passion for gaming
  • Collaboration and teamwork
  • Innovation and continuous improvement
  • Respect and inclusivity

Work Style:

  • Remote work with flexible scheduling
  • Collaborative and supportive team environment
  • Focus on continuous learning and development
  • Emphasis on work-life balance

Self-Assessment Questions:

  • Do you have a passion for gaming and a deep understanding of the gaming community?
  • Are you comfortable working remotely and collaborating with a global team?
  • Do you have strong communication skills in English and Spanish, as well as excellent written and verbal communication skills?
  • Are you able to maintain a positive attitude and adapt to changing circumstances with ease?
  • Do you have a keen eye for detail and accuracy, ensuring high-quality outcomes?

ASSUMPTION: Keywords Studios values candidates who are passionate about gaming, collaborative, innovative, respectful, and committed to continuous learning and development. A strong cultural fit is essential for success in this role.

⚠️ Potential Challenges
  • Exposure to mature or offensive content, requiring emotional stability and resilience
  • Working with a global team across different time zones, which may require flexibility in scheduling
  • Adapting to changing circumstances and evolving content moderation practices
  • Meeting performance metrics and maintaining a high level of accuracy in content moderation

ASSUMPTION: These challenges can be overcome with strong emotional stability, resilience, adaptability, and a commitment to continuous learning and development.

📈 Similar Roles Comparison
  • Content Moderator (Video Games) - Remote vs. Content Moderator (Video Games) - On-site
    • Remote role offers more flexibility and a better work-life balance
    • On-site role may provide more opportunities for face-to-face collaboration and networking
  • Content Moderator (Video Games) - Remote vs. Community Manager (Video Games) - Remote
    • Content Moderator focuses on monitoring and moderating digital content, while Community Manager engages with gaming communities and fosters positive interactions
    • Both roles require strong communication skills, emotional stability, and resilience
  • Content Moderator (Video Games) - Remote vs. Quality Assurance Tester (Video Games) - Remote
    • Content Moderator focuses on moderating digital content, while Quality Assurance Tester ensures the quality and functionality of video games
    • Both roles require attention to detail, problem-solving skills, and a passion for gaming

ASSUMPTION: This role is unique in its focus on content moderation within the video games industry, offering a specific set of challenges and opportunities for growth and development.

📝 Sample Projects
  • Moderating a popular online game with a large and active player base
  • Collaborating with the development team to implement in-game reporting and moderation tools
  • Analyzing player feedback and trends to identify improvement opportunities and contribute to process enhancements

ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and challenges faced by a Content Moderator in the video games industry.

❓ Key Questions to Ask During Interview
  • What are the most challenging aspects of this role, and how can I best prepare for them?
  • How does the team collaborate and support each other in this remote work environment?
  • What opportunities are there for professional development and growth within the company?
  • How does the company ensure the well-being and support of its moderators, given the nature of the content they may encounter?
  • What are the key performance indicators for this role, and how are they measured and evaluated?

ASSUMPTION: These questions can help applicants better understand the role, the work environment, and the company's commitment to its employees' well-being and growth.

📌 Next Steps for Applicants

To apply for this position:

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

Apply now
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