Content Operations Intern - Fall 2025

📌 Core Information

🔹 Job Title: Content Operations Intern - Fall 2025

🔹 Company: BetterSleep

🔹 Location: Montreal, Quebec, Canada

🔹 Job Type: Internship

🔹 Category: Content Operations

🔹 Date Posted: July 10, 2025

🔹 Experience Level: Entry-level (0-2 years)

🔹 Remote Status: Hybrid (3 days/week in-office)

🚀 Job Overview

Key aspects of this role include:

• Supporting the Product Experience + Content team in managing content projects
• Ensuring smooth execution and effective communication throughout the content production process
• Providing creative feedback and contributing to content strategy
• Working in a dynamic environment focused on mental health and wellness

ASSUMPTION: This role will involve a mix of project management, creative input, and administrative tasks, requiring strong organizational skills and a keen eye for detail.

📋 Key Responsibilities

✅ Operations and Project Management: Collaborate with the Content team to support active content projects and ensure smooth execution

✅ Meeting Follow-Up and Execution: Document action items from discussions and track their progress. Proactively identify and address any obstacles to keep projects on track

✅ Documentation Management: Maintain project documentation, including plans, timelines, and status reports

✅ Creative Feedback: Provide constructive and actionable feedback on written scripts and sound recordings to enhance the quality of creative assets.

✅ Ad-hoc Research and Projects: Lead or contribute to special initiatives that add value to our content strategy and production process, as needed.

✅ Production Assistance: Support different content departments through research, outreach, scripting editing, audio QA, and more.

ASSUMPTION: The role may evolve based on the team's needs and the intern's skills and interests.

🎯 Required Qualifications

Education: Currently pursuing a degree in Communications, Creative Writing, Media Studies, or a related field

Experience: Previous internship, coursework, or work experience in project management, content creation, or operations is a plus

Required Skills:

• Strong ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment
• Excellent written and verbal communication skills, with the ability to articulate ideas clearly and collaborate with team members
• Attention to detail, especially in documentation and creative feedback
• Demonstrated initiative in identifying challenges and proposing solutions to ensure project success
• Familiarity with project management tools and Google Documents and Spreadsheets
• Ability to work effectively in a team setting and adapt to various working styles
• A genuine interest in mental health, wellness, and content creation

Preferred Skills:

• Experience and a love for storytelling and/or meditation practices

ASSUMPTION: While not explicitly stated, proficiency in English is likely required for this role.

💰 Compensation & Benefits

Salary Range: CAD 15-18 per hour (based on industry standards for entry-level internships in Montreal)

Benefits:

• Office in the heart of downtown Montreal, three minute walk from Central Station
• Work with multidisciplinary teams
• Code according to the best practices of the industry, with the latest native technologies from Apple and Google, in an agile environment
• Team building activities
• Awesome people to work with
• Breakfast, snacks and refreshments every day
• Ping-pong, foosball areas, and more!

Working Hours: 37.5 hours per week, with flexible hours and a hybrid work arrangement (3 days/week in-office)

ASSUMPTION: The salary range is estimated based on industry standards for entry-level internships in Montreal. The actual salary may vary based on the candidate's qualifications and the company's internal policies.

📌 Applicant Insights

🔍 Company Context

Industry: BetterSleep operates in the Software Development industry, specifically focusing on mobile applications for sleep, meditation, and wellness.

Company Size: BetterSleep is a small company with 11-50 employees, which means applicants can expect a close-knit team and the opportunity to make a significant impact.

Founded: BetterSleep was founded in 2009 and has since grown to become the leading sleep app, with over 65 million users worldwide.

Company Description:

• BetterSleep is dedicated to enhancing users' well-being through better sleep
• The company offers a comprehensive library of original audio content, including customizable sounds, meditations, bedtime stories, and more
• BetterSleep operates as a wholly-owned subsidiary of Teladoc Health, solidifying its commitment to users' overall wellness

Company Specialties:

• Mobile apps
• Sleep
• Meditation
• And well-being

Company Website: http://www.bettersleep.com

ASSUMPTION: BetterSleep's focus on mental health and wellness creates a positive work environment that prioritizes employee well-being.

📊 Role Analysis

Career Level: This role is an entry-level internship, providing an excellent opportunity for students to gain practical experience in content operations and project management.

Reporting Structure: The Content Operations Intern will report directly to the Product Experience + Content team and work closely with various departments within the company.

Work Arrangement: This is a hybrid internship, with interns working 3 days a week in the office and remotely for the remaining days.

Growth Opportunities:

• Gaining hands-on experience in a dynamic environment focused on mental health and wellness
• Developing project management, creative feedback, and content strategy skills
• Potential full-time employment opportunities upon completion of the internship

ASSUMPTION: BetterSleep's commitment to employee growth and development creates opportunities for interns to learn and advance their careers.

🌍 Location & Work Environment

Office Type: BetterSleep's office is located in the heart of downtown Montreal, offering a vibrant and dynamic work environment.

Office Location(s): 615 René-Lévesque Ouest, Suite 200, Montreal, Quebec H3B 1P5, Canada

Geographic Context:

• Montreal is a multicultural city with a rich history and a thriving arts scene
• The city offers a high quality of life, with numerous parks, museums, and festivals
• Montreal is known for its diverse food scene, with a wide range of restaurants and cafes

Work Schedule: The internship offers a flexible work schedule, with a hybrid work arrangement and a total of 37.5 hours per week.

ASSUMPTION: Montreal's vibrant culture and diverse community create an engaging and inclusive work environment for BetterSleep employees.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the hiring manager and team members
• Final decision and offer

Key Assessment Areas:

• Project management skills
• Communication and collaboration skills
• Creativity and attention to detail
• Adaptability and problem-solving skills

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Demonstrate your passion for mental health, wellness, and content creation
• Showcase your initiative and problem-solving skills through examples from your academic or professional background

ATS Keywords: Content Operations, Project Management, Content Creation, Mental Health, Wellness, Storytelling, Meditation, Audio QA, Scripting Editing, Outreach, Project Documentation, Creative Feedback

ASSUMPTION: BetterSleep's hiring process is designed to assess candidates' skills and cultural fit, with a focus on finding the best fit for the team and the company's mission.

🛠️ Tools & Technologies

• Project management tools (e.g., Asana, Trello, or Jira)
• Google Documents and Spreadsheets
• Audio editing software (e.g., Audacity or Adobe Audition)
• Microsoft Office or Google Workspace

ASSUMPTION: BetterSleep uses industry-standard tools and technologies to streamline its content production process and facilitate collaboration among team members.

👔 Cultural Fit Considerations

Company Values:

• Dedication to enhancing users' well-being through better sleep
• Relentless pursuit of excellence in product development and content creation
• Collaboration and agility in a dynamic work environment

Work Style:

• Agile and collaborative
• Focused on continuous learning and improvement
• Committed to serving users and delivering high-quality content

Self-Assessment Questions:

• Do you share BetterSleep's dedication to enhancing users' well-being through better sleep?
• Are you comfortable working in an agile and collaborative environment, with a focus on continuous learning and improvement?
• Do you have a genuine interest in mental health, wellness, and content creation?

ASSUMPTION: BetterSleep's company culture prioritizes collaboration, continuous learning, and a commitment to serving users, creating an engaging and inclusive work environment.

⚠️ Potential Challenges

• Managing multiple tasks and deadlines in a fast-paced environment
• Adapting to a hybrid work arrangement and balancing remote work with in-office collaboration
• Providing constructive and actionable creative feedback to enhance the quality of content
• Navigating a dynamic work environment with a focus on continuous learning and improvement

ASSUMPTION: BetterSleep's commitment to employee growth and development creates opportunities for interns to overcome challenges and learn from their experiences.

📈 Similar Roles Comparison

• This role focuses on content operations and project management, whereas related roles may focus more on content creation or strategy
• BetterSleep's focus on mental health and wellness sets it apart from other companies in the software development industry
• This internship offers an opportunity to gain hands-on experience in a dynamic environment, with potential growth opportunities upon completion

ASSUMPTION: BetterSleep's unique focus on mental health and wellness creates a distinct work environment and career path for its employees.

📝 Sample Projects

• Managing a content project from inception to completion, including project planning, documentation, and creative feedback
• Conducting research to inform content strategy and production process improvements
• Assisting with audio QA and scripting editing to ensure high-quality content

ASSUMPTION: BetterSleep's diverse range of content projects offers interns the opportunity to gain experience in various aspects of content operations and production.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 30 days?
• How does BetterSleep support the professional development and growth of its interns?
• What are the most rewarding aspects of working at BetterSleep, according to current employees?
• How does BetterSleep measure the success of its content and ensure it meets users' needs?
• What are the biggest challenges facing the Product Experience + Content team, and how can this role help address them?

ASSUMPTION: BetterSleep's hiring process is designed to assess candidates' skills and cultural fit, with a focus on finding the best fit for the team and the company's mission.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Prepare examples of your project management, creative feedback, and content strategy skills
• Follow up with BetterSleep one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.