📌 Core Information
🔹 Job Title: Content Strategist
🔹 Company: DXC Technology
🔹 Location: London, United Kingdom
🔹 Job Type: Full-Time, Hybrid
🔹 Category: IT Services and IT Consulting
🔹 Date Posted: June 17, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site/Hybrid
🚀 Job Overview
Key aspects of this role include:
- Leading content development and execution for events to engage and grow the Insurance Software & BPS customer community
- Collaborating with internal teams and external partners to produce high-quality content
- Organizing and executing virtual and in-person events
- Gathering and incorporating community feedback to improve content and events
- Working closely with cross-functional teams to ensure content and events align with broader company objectives
ASSUMPTION: This role requires a strategic thinker with strong communication skills and the ability to manage multiple projects simultaneously.
📋 Key Responsibilities
✅ Collaborate with internal teams and external partners to produce high-quality, relevant content for events, such as landing pages, invitations, agendas, and presentations
✅ Ensure all content maintains a consistent brand voice and message while addressing specific challenges and opportunities faced by customers
✅ Partner with event managers to organize and execute both virtual and in-person events that enhance community engagement
✅ Develop initiatives that encourage active participation and engagement within the community through content and events
✅ Gather and incorporate community feedback to continuously improve the relevance and impact of content and events
✅ Work closely with cross-functional teams, including product leaders, marketing, sales, and delivery, to ensure content and events align with broader company objectives and adhere to brand guidelines
✅ Advocate for new ideas and approaches in support of continuous improvement and innovation
✅ Think creatively and translate ideas into engaging pieces of digital content
ASSUMPTION: This role involves a high level of collaboration and requires strong organizational skills to manage multiple projects simultaneously.
🎯 Required Qualifications
Education: Undergraduate Degree
Experience: Several years of experience in content strategy, communication, or a similar role with a strong portfolio in communications content working in a B2B environment, specifically the insurance or software industry
Required Skills:
- Excellent writing, editing, and communication skills with a keen eye for detail and creativity
- Strong project management skills and experience leading cross-functional teams
- Flexibility in managing events across different time zones or regions
- Passion and experience for creating compelling content for diverse audiences and formats
- Strong organizational skills and a proactive, results-oriented mindset
Preferred Skills:
- Experience in managing content and events for a B2B customer community
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with vendors, partners, and internal stakeholders
- Strong customer-centricity and demonstrated ability to place the customer at the heart of everything
- Creative problem-solving abilities, with a passion for creating unique and engaging event content and experiences
- Strong understanding of community dynamics and the ability to design event content that meets the needs of a diverse customer base
- Proven ability to work collaboratively with others
- Ability to think strategically, coupled with a pragmatic results orientation and proven track record of delivering strong tactical execution
- Experience with marketing and event management software, such as Marketo and Cvent
ASSUMPTION: Candidates should have a strong background in B2B marketing, content creation, and event management, with a passion for fostering customer relationships.
💰 Compensation & Benefits
Salary Range: £45,000 - £65,000 per annum (Estimated based on industry standards for a Content Strategist role with 5-10 years of experience in the UK)
Benefits:
- Competitive Compensation & Pension Scheme
- Comprehensive Benefits Package, including DXC Select, Perks at Work, and incentive programs for exclusive savings and rewards
- Continuous Learning & Development, with access to upskilling opportunities, career growth resources, and industry-leading training
- Lifestyle Perks, including the Salary Sacrifice Car Scheme and more
Working Hours: 37.5 hours per week, with flexibility to support wellbeing, productivity, individual work styles, and life circumstances
ASSUMPTION: The salary range is estimated based on industry standards for a Content Strategist role with 5-10 years of experience in the UK. Actual salary may vary based on individual qualifications and company discretion.
📌 Applicant Insights
🔍 Company Context
Industry: DXC Technology is a leading global IT services company, providing a broad range of services to clients in both the public and private sectors. The company operates in over 60 countries and has a strong presence in the insurance industry, with a focus on providing software and services to the global insurance market.
Company Size: DXC Technology has over 10,000 employees worldwide, providing ample opportunities for career growth and development.
Founded: DXC Technology was founded in 2017, following the merger of Computer Sciences Corporation and the Enterprise Services business of Hewlett Packard Enterprise.
Company Description:
- DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds.
- The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.
- DXC's Insurance Software and BPS business provides a range of software and services to the global insurance market, including life, wealth, health, commercial and speciality, property and casualty, and reinsurance.
Company Specialties:
- Consulting
- Data & AI Impact
- Design & Engineering
- Custom Applications
- Enterprise Applications
- Insurance Software and BPS
- Banking BPS
- Finance & Accounting
- Cyber Security
- Modern Workplace
- Cloud & Infrastructure
Company Website: DXC Technology
ASSUMPTION: DXC Technology is a large, global company with a strong presence in the insurance industry, providing ample opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is at the mid-level career stage, requiring several years of experience in content strategy or a similar role.
Reporting Structure: The Content Strategist will report directly to the Head of Content and Community Engagement within the Insurance Software and BPS business.
Work Arrangement: This role is hybrid, with a requirement to work on-site in the London office for three days per week.
Growth Opportunities:
- Progression to a senior content strategist role or a management position within the content and community engagement team
- Expansion of responsibilities to cover additional customer communities or business units within DXC Technology
- Opportunities to work on high-profile projects and collaborate with senior leaders within the organization
ASSUMPTION: This role offers strong growth potential within DXC Technology, with opportunities to progress to senior positions or expand responsibilities based on individual performance and organizational needs.
🌍 Location & Work Environment
Office Type: DXC Technology's London office is a modern, collaborative workspace with state-of-the-art technology and amenities to support employee productivity and wellbeing.
Office Location(s): 20408 Bashan Dr, 231, Ashburn, Virginia 20147, US
Geographic Context:
- The London office is located in the heart of the city's financial district, providing easy access to public transportation, restaurants, and other amenities
- London is a global hub for the insurance industry, with a vibrant and dynamic business ecosystem
- The city offers a rich cultural scene, with numerous museums, theaters, and historical sites
Work Schedule: The work schedule is flexible, with a requirement to work on-site in the London office for three days per week. The remaining two days can be worked remotely or on-site, depending on individual preferences and team needs.
ASSUMPTION: The hybrid work arrangement offers a good balance between on-site collaboration and remote flexibility, supporting employee productivity, wellbeing, and work-life balance.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the DXC Technology careers portal
- Phone or video screening with a member of the HR team or a hiring manager
- In-depth interview with the hiring manager and a member of the content and community engagement team
- Final interview with the Head of Content and Community Engagement
- Background check and offer extension for successful candidates
Key Assessment Areas:
- Content creation and strategy skills, with a focus on B2B marketing and event management
- Communication and interpersonal skills, with the ability to build and maintain relationships with vendors, partners, and internal stakeholders
- Customer-centric mindset and ability to place the customer at the heart of everything
- Creative problem-solving abilities and passion for creating unique and engaging event content and experiences
- Strong understanding of community dynamics and ability to design event content that meets the needs of a diverse customer base
- Proven ability to work collaboratively with others and think strategically while delivering strong tactical execution
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Include specific examples of your content creation and event management experience, with a focus on B2B marketing and customer engagement
- Prepare for behavioral interview questions that assess your problem-solving skills, customer-centric mindset, and ability to work collaboratively with others
- Research DXC Technology and the Insurance Software and BPS business to demonstrate your understanding of the company and its products and services
- Follow up with the hiring manager or HR team after your interview to express your interest in the role and reiterate your qualifications
ATS Keywords: Content Strategy, B2B Marketing, Event Management, Communication Skills, Project Management, Customer Engagement, Digital Content Creation, Cross-Functional Collaboration, Creative Problem-Solving, Brand Voice Consistency, Community Dynamics, Presentation Design, Feedback Incorporation, Stakeholder Relationship Management, Adaptability, Strategic Thinking
ASSUMPTION: The application process for this role is competitive, and candidates should tailor their application materials and prepare thoroughly for interviews to increase their chances of success.
🛠️ Tools & Technologies
- Marketo
- Cvent
- PowerPoint
- Google Workspace (Gmail, Google Docs, Google Sheets, Google Slides)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Social media platforms (LinkedIn, Twitter, Facebook)
ASSUMPTION: The tools and technologies listed are commonly used in content creation, event management, and marketing roles within the insurance industry. Candidates should have experience with these tools and be comfortable learning new platforms as needed.
👔 Cultural Fit Considerations
Company Values:
- Customer-centricity
- Collaboration
- Innovation
- Integrity
- Accountability
- One DXC
Work Style:
- Agile and adaptable, with a focus on continuous improvement and innovation
- Collaborative and team-oriented, with a strong emphasis on cross-functional collaboration
- Customer-centric, with a passion for understanding and meeting the needs of customers
- Results-driven, with a focus on delivering high-quality content and events that drive customer engagement and growth
Self-Assessment Questions:
- Do you have a strong background in B2B marketing, content creation, and event management, with a passion for fostering customer relationships?
- Are you comfortable working in a hybrid environment, with a requirement to work on-site in the London office for three days per week?
- Do you have strong communication and interpersonal skills, with the ability to build and maintain relationships with vendors, partners, and internal stakeholders?
- Are you a creative problem solver, with a passion for creating unique and engaging event content and experiences?
- Do you have a strong understanding of community dynamics and the ability to design event content that meets the needs of a diverse customer base?
- Are you comfortable working collaboratively with others and thinking strategically while delivering strong tactical execution?
ASSUMPTION: Candidates should assess their fit with DXC Technology's company values and work style, as well as their qualifications and preferences, to ensure they are a strong match for this role.
⚠️ Potential Challenges
- The hybrid work arrangement may require some candidates to commute to the London office for three days per week, which may present challenges for those living outside the city or with limited transportation options
- The role may require working with multiple stakeholders, including internal teams, external partners, and customers, which can be challenging at times due to differing priorities, expectations, and communication styles
- The insurance industry is subject to regulatory changes and market fluctuations, which can impact the content and event strategies for the Insurance Software and BPS customer community
- The role may require working on multiple projects simultaneously, which can be challenging for those who prefer a more structured or focused work environment
ASSUMPTION: Candidates should carefully consider the potential challenges associated with this role and assess their ability to manage and overcome these obstacles to ensure a successful and fulfilling career experience.
📈 Similar Roles Comparison
- Content Strategist roles in other industries may have a broader focus, with less emphasis on B2B marketing and event management for a specific customer community
- Content Strategist roles in other companies may have different reporting structures, with varying levels of autonomy and responsibility for content and event strategies
- Content Strategist roles in other organizations may have different work arrangements, with varying levels of flexibility and remote work options
ASSUMPTION: Candidates should research similar roles in other industries and companies to gain a better understanding of the unique aspects of this role within DXC Technology and the Insurance Software and BPS business.
📝 Sample Projects
- Developing a comprehensive content strategy for a virtual customer conference, including landing pages, invitations, agendas, and presentations
- Organizing and executing a series of regional customer workshops focused on specific product features and benefits
- Creating a customer newsletter that highlights relevant industry trends, company updates, and event invitations
- Designing and implementing a customer feedback mechanism to gather insights and improve the relevance and impact of content and events
ASSUMPTION: These sample projects are intended to illustrate the types of initiatives a Content Strategist might work on within the Insurance Software and BPS business at DXC Technology. Actual projects may vary based on individual qualifications, team needs, and organizational priorities.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the content and community engagement team?
- How does this role fit into the broader content and event strategy for the Insurance Software and BPS business?
- What are the key priorities for the first 90 days in this role?
- How does DXC Technology support the professional development and growth of its employees?
- What are the key challenges facing the Insurance Software and BPS customer community, and how does this role contribute to addressing these issues?
ASSUMPTION: Candidates should prepare thoughtful and insightful questions to ask during the interview, demonstrating their interest in the role and their understanding of the company and its products and services.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for behavioral interview questions that assess your problem-solving skills, customer-centric mindset, and ability to work collaboratively with others
- Research DXC Technology and the Insurance Software and BPS business to demonstrate your understanding of the company and its products and services
- Follow up with the hiring manager or HR team after your interview to express your interest in the role and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
