π Core Information
πΉ Job Title: Content Writer β Bilingual (English & Hindi)
πΉ Company: Paytm
πΉ Location: Mumbai, Maharashtra, India
πΉ Job Type: Full-time Employment
πΉ Category: Marketing & Communications
πΉ Date Posted: May 13, 2025
πΉ Experience Level: 3-5 years (preferred)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Creating engaging, bilingual content for various platforms
- Writing for different audiences and formats, from social media to product marketing
- Collaborating with design and product teams to ensure content aligns with brand and product goals
- Adapting content in English and Hindi based on audience and campaign requirements
ASSUMPTION: This role requires a strong understanding of digital trends and the ability to write compelling content that resonates with diverse audiences.
π Key Responsibilities
β
Write catchy, trending, and platform-specific content for social media platforms (Facebook, Instagram, LinkedIn, Twitter, etc.)
β
Research and write long-form articles on investment, fintech, and product education, optimized for SEO
β
Write clear and persuasive content to drive product adoption and user engagement
β
Create content for emailers, WhatsApp messages, in-app push notifications, and banners aligned with campaign goals
β
Conceptualize and write engaging scripts for product videos, explainer reels, and customer testimonials
β
Confidently write and adapt content in both English and Hindi based on audience and campaign requirements
ASSUMPTION: The ideal candidate will have a proven track record in content creation for digital marketing and an excellent command over English and Hindi.
π― Required Qualifications
Education: Bachelor's degree in Journalism, English, Marketing, or a related field
Experience: 3-5 years of experience in content creation for digital marketing
Required Skills:
- Excellent command over English and Hindi (verbal and written)
- Strong storytelling and copywriting skills
- Basic understanding of SEO, digital funnels, and user behavior
- Ability to work closely with design and product teams
- Adaptable writing style across formal, quirky, educational, and conversational tones
Preferred Skills:
- Prior experience in Wealthtech or related industries
- Understanding of financial products like stocks, mutual funds, F&O, IPOs, etc.
ASSUMPTION: Candidates with experience in the Wealthtech industry may have an advantage, but a strong portfolio and relevant skills are more important.
π° Compensation & Benefits
Salary Range: INR 6-8 lakhs per annum (based on experience and industry standards for a mid-level content writer in Mumbai)
Benefits:
- Health insurance
- Retirement benefits
- Employee stock options
- Performance-based bonuses
Working Hours: Full-time (40 hours/week) with flexible hours and work-from-home options occasionally
ASSUMPTION: The salary range is an estimate based on industry standards for a mid-level content writer in Mumbai. Actual compensation may vary based on the candidate's experience and skills.
π Applicant Insights
π Company Context
Industry: Paytm is a leading digital payments and financial services company in India, operating in the competitive and rapidly evolving fintech sector.
Company Size: Paytm has a relatively small workforce, with around 83 employees, which may offer a more intimate and agile work environment.
Founded: Paytm was founded in 2010 and has since grown to become one of India's most prominent digital payment platforms.
Company Description:
- Paytm offers a wide range of financial services, including mobile payments, wealth management, insurance, and more
- The company aims to make digital financial services accessible to all Indians, regardless of their location or income level
- Paytm is known for its innovative approach to digital payments and its commitment to financial inclusion
Company Specialties:
- Digital payments
- Financial services
- Wealth management
- Insurance
Company Website: https://www.paytm.com/
ASSUMPTION: Paytm's focus on financial inclusion and innovation may offer unique growth opportunities for the right candidate.
π Role Analysis
Career Level: Mid-level (3-5 years of experience)
Reporting Structure: The Content Writer will report directly to the Marketing Manager or Head of Marketing
Work Arrangement: On-site, with occasional work-from-home opportunities
Growth Opportunities:
- Potential to grow into a senior content role or take on leadership responsibilities
- Opportunity to work on diverse projects and gain exposure to various aspects of the business
- Chance to learn about and contribute to the fast-growing fintech industry
ASSUMPTION: This role offers significant growth potential for the right candidate, given Paytm's rapid expansion and the diverse nature of its business.
π Location & Work Environment
Office Type: Modern, collaborative workspace with a focus on employee well-being
Office Location(s): Mumbai, Maharashtra, India
Geographic Context:
- Mumbai is India's financial capital and a major hub for the country's fintech industry
- The city offers a vibrant cultural scene, diverse dining options, and numerous opportunities for personal and professional growth
- Mumbai's fast-paced and competitive environment may be challenging but also rewarding for the right candidate
Work Schedule: Full-time (40 hours/week) with flexible hours and occasional work-from-home opportunities
ASSUMPTION: Mumbai's competitive job market and fast-paced environment may present unique challenges and opportunities for the right candidate.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call interview with the HR team
- In-person or virtual interview with the hiring manager and/or team members
- Assessment task or case study (if applicable)
- Final decision and offer
Key Assessment Areas:
- Writing samples and portfolio
- Language proficiency (English and Hindi)
- Understanding of digital trends and SEO
- Cultural fit and alignment with Paytm's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Include a portfolio of your best work, showcasing your range and versatility as a writer
- Prepare for language proficiency assessments and be ready to discuss your approach to content creation and storytelling
- Research Paytm's mission, values, and recent projects to demonstrate your enthusiasm and cultural fit
ATS Keywords: Content creation, digital marketing, bilingual writing, SEO, storytelling, copywriting, social media, product marketing, financial products, Wealthtech
ASSUMPTION: Paytm's hiring process may vary depending on the role and the candidate's background. Applicants should be prepared for a thorough assessment of their writing skills and cultural fit.
π οΈ Tools & Technologies
- Content management systems (e.g., WordPress, HubSpot)
- Social media platforms (e.g., Facebook, Instagram, LinkedIn, Twitter)
- SEO tools (e.g., SEMrush, Ahrefs, Google Search Console)
- Video editing software (e.g., Adobe Premiere Pro, iMovie, Final Cut Pro)
- Project management tools (e.g., Asana, Trello, Jira)
ASSUMPTION: The ideal candidate will have experience with relevant content creation tools and be open to learning new technologies as needed.
π Cultural Fit Considerations
Company Values:
- Customer-centricity
- Innovation and continuous learning
- Collaboration and teamwork
- Integrity and transparency
Work Style:
- Agile and adaptable
- Data-driven and analytical
- Creative and strategic
- Collaborative and open to feedback
Self-Assessment Questions:
- How do you incorporate customer feedback into your content creation process?
- Can you describe a time when you had to adapt your writing style to fit a new platform or audience?
- How do you stay up-to-date with digital trends and incorporate them into your work?
ASSUMPTION: Paytm values candidates who are customer-focused, innovative, collaborative, and open to learning and growth.
β οΈ Potential Challenges
- Keeping up with the fast-paced and ever-evolving fintech industry
- Balancing multiple projects and deadlines in a dynamic work environment
- Adapting to a diverse range of writing styles and tones for different platforms and audiences
- Competing with established and emerging content creators in the market
ASSUMPTION: These challenges may present unique opportunities for growth and learning, particularly for candidates with a strong work ethic and a passion for content creation.
π Similar Roles Comparison
- Unlike traditional marketing roles, this position requires a strong focus on digital content creation and bilingual writing
- Paytm's emphasis on financial inclusion and innovation sets it apart from other fintech companies
- This role offers the opportunity to work on a wide range of projects and gain exposure to various aspects of the business
ASSUMPTION: Applicants should consider the unique aspects of this role and how it aligns with their career goals and interests.
π Sample Projects
- Developing a social media campaign to promote a new financial product, including platform-specific content and visuals
- Writing a series of blog posts on investment strategies for beginners, optimized for SEO and targeted at a young, tech-savvy audience
- Creating engaging scripts for a series of customer testimonial videos, showcasing the benefits of using Paytm's financial services
ASSUMPTION: These sample projects demonstrate the diverse range of content creation opportunities available at Paytm.
β Key Questions to Ask During Interview
- How does this role fit into Paytm's overall content strategy and marketing goals?
- Can you describe the team structure and how this role will collaborate with other departments?
- What are the most significant challenges facing the content team, and how can this role help address them?
- How does Paytm support the professional growth and development of its content creators?
- What are the key performance indicators (KPIs) for this role, and how will my success be measured?
ASSUMPTION: These questions can help applicants better understand the role, the team, and the company's expectations for their success.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare a portfolio of your best work, showcasing your range and versatility as a writer
- Research Paytm's mission, values, and recent projects to demonstrate your enthusiasm and cultural fit
- Follow up with the hiring manager or HR team one week after submitting your application to express your interest and reiterate your qualifications
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.