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Corporate Communications, Consultant (Manager)

AIA
Full-time
On-site
Hong Kong
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Corporate Communications, Consultant (Manager)

πŸ”Ή Company: AIA

πŸ”Ή Location: Hong Kong, HK-AIA Hong Kong & Macau

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Corporate Communications, Public Relations

πŸ”Ή Date Posted: 2025-05-12

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and implementing corporate communications strategies to enhance AIA's brand and image.
  • Collaborating with internal partners and external agencies to ensure effective communications.
  • Creating communications materials such as press releases, interview briefing documents, Q&As, and social media content.
  • Handling media enquiries, crises, and issues, and assisting in crisis management.
  • Monitoring industry developments, market trends, and regulatory changes to identify communication opportunities and issues.
  • Managing ad-hoc projects and administrative tasks as required.

ASSUMPTION: This role requires a high level of strategic thinking, strong communication skills, and the ability to work effectively with various stakeholders.

πŸ“‹ Key Responsibilities

βœ… Plan and execute comprehensive internal and external corporate communications strategies to enhance the company’s brand/image.

βœ… Collaborate with internal partners and external agencies to ensure effective communications.

βœ… Develop communications materials such as press release, interview briefing documents, Q&As and social media content.

βœ… Assist supervisor in handling media enquiries, crisis and issues.

βœ… Monitor industry development, market trends and regulatory changes to identify external communication opportunities and issues.

βœ… Handle ad-hoc projects and administrative tasks as required.

ASSUMPTION: This role involves a high degree of autonomy and requires strong project management skills to juggle multiple tasks and deadlines.

🎯 Required Qualifications

Education: University degree holder or above, preferably in journalism, communications, PR & marketing discipline.

Experience: Minimum 5 years of relevant experience in corporate communications and/or public and media relations. Experience in insurance industry is an advantage.

Required Skills:

  • Excellent written and verbal communication skills in English and Chinese.
  • Strong strategic planning and project management skills.
  • Ability to work effectively with various stakeholders and manage multiple tasks.
  • Knowledge of the insurance industry and regulatory environment is an advantage.

Preferred Skills:

  • Experience in crisis management and issues handling.
  • Familiarity with social media platforms and content creation tools.

ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite and familiarity with project management tools are likely to be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: HKD 600,000 - HKD 800,000 per annum (Estimated based on industry standards for a Manager-level role in Hong Kong's insurance sector)

Benefits:

  • Medical and dental insurance
  • Retirement benefits
  • Life insurance
  • Employee assistance program
  • Training and development opportunities

Working Hours: 40 hours per week, Monday to Friday, with flexibility to work additional hours as needed.

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications. Benefits are subject to change and may be confirmed during the interview process.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Insurance. AIA is one of the largest independent publicly listed pan-Asian life insurance groups, with a presence in 18 markets across Asia.

Company Size: 10,001+ employees. As a large organization, AIA offers extensive resources and opportunities for career growth.

Founded: 1919 in Shanghai. AIA has a long history and established reputation in the insurance industry.

Company Description:

  • AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance, and savings plans.
  • The Group also provides employee benefits, credit life, and pension services to corporate clients.
  • AIA is committed to helping its customers and the community live Healthier, Longer, Better Lives.

Company Specialties:

  • Life insurance
  • Retirement planning
  • Accident and health insurance
  • Wealth management solutions

Company Website: www.aia.com

ASSUMPTION: AIA's focus on helping customers live healthier, longer, better lives is a key aspect of its corporate culture and is likely to be emphasized throughout the application and interview process.

πŸ“Š Role Analysis

Career Level: Managerial. This role involves leading and implementing corporate communications initiatives, collaborating with various business functions, and supporting company-wide initiatives.

Reporting Structure: The incumbent reports to the Associate Director, Corporate Communications.

Work Arrangement: On-site, with flexibility to work additional hours as needed.

Growth Opportunities:

  • Progression to a more senior role within the corporate communications department.
  • Expansion into other areas of the business, such as marketing or public affairs.
  • Opportunities to work on regional or global projects, gaining exposure to different markets and cultures.

ASSUMPTION: AIA's large size and regional presence offer numerous opportunities for career growth and development.

🌍 Location & Work Environment

Office Type: Corporate office located in Central, Hong Kong.

Office Location(s): AIA Central, 1 Connaught Road, Central, Hong Kong

Geographic Context:

  • Hong Kong is a major global financial hub with a vibrant business environment.
  • The office is located in the heart of Central, Hong Kong's central business district, offering easy access to public transportation and amenities.
  • Hong Kong is a multicultural city with a diverse range of dining, entertainment, and leisure options.

Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM, with flexibility to work additional hours as needed.

ASSUMPTION: The work environment is likely to be fast-paced and dynamic, reflecting the nature of the insurance industry and AIA's position as a major player in the market.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • Face-to-face interview with the hiring manager and/or other team members
  • Final interview with senior leadership
  • Background check and offer extension

Key Assessment Areas:

  • Communication skills and ability to develop and implement effective communications strategies
  • Stakeholder management and collaboration skills
  • Cultural fit and alignment with AIA's values and mission
  • Problem-solving and analytical skills

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
  • Demonstrate your understanding of the insurance industry and AIA's business by researching the company and its competitors.
  • Prepare examples of your past work that showcase your ability to develop and implement effective communications strategies.
  • Be ready to discuss your thoughts on current industry trends and how they might impact AIA's communications strategy.

ATS Keywords: Corporate Communications, Public Relations, Media Relations, Crisis Management, Content Development, Strategic Planning, Collaboration, Market Trends Analysis, Regulatory Knowledge, Communication Skills, Teamwork, Deadline Management, Positive Attitude, Bilingual Communication, Stakeholder Engagement, Project Management

ASSUMPTION: AIA's application process is likely to be competitive, and candidates should be prepared to demonstrate their unique qualifications and fit for the role.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management tools (e.g., Asana, Trello, Microsoft Project)
  • Social media management platforms (e.g., Hootsuite, Buffer)
  • Media monitoring and analysis tools (e.g., Mention, Brand24)

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the incumbent's specific responsibilities and projects.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • Integrity
  • Respect
  • Excellence
  • One AIA

Work Style:

  • Collaborative and team-oriented
  • Adaptable and responsive to change
  • Results-driven and focused on delivering high-quality work
  • Committed to continuous learning and professional development

Self-Assessment Questions:

  • How do you demonstrate AIA's values in your daily work?
  • Can you provide an example of a time when you had to adapt to a significant change in your work environment or priorities?
  • How do you approach setting and achieving goals, and how do you measure your success?

ASSUMPTION: AIA places a strong emphasis on cultural fit and is likely to assess candidates' alignment with the company's values and work style throughout the application and interview process.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines simultaneously
  • Navigating a large and complex organization with diverse stakeholders
  • Adapting to a fast-paced and dynamic work environment
  • Developing and implementing effective communications strategies in a rapidly evolving industry

ASSUMPTION: These challenges are likely to be offset by the opportunities for career growth and development that AIA offers.

πŸ“ˆ Similar Roles Comparison

  • Compared to other corporate communications roles, this position offers a higher level of responsibility and autonomy, as well as the opportunity to work on a wide range of projects and initiatives.
  • In the insurance industry, AIA is a major player, and this role offers the chance to work on high-profile and impactful communications campaigns.
  • Career progression in this role could lead to senior management positions within the corporate communications department or other areas of the business.

ASSUMPTION: Candidates should research other corporate communications roles and the insurance industry to gain a better understanding of the unique opportunities and challenges that this position offers.

πŸ“ Sample Projects

  • Developing and implementing a communications strategy to launch a new insurance product
  • Managing a crisis communications response to a negative media article or social media campaign
  • Creating and executing a thought leadership campaign to position AIA's senior leadership as industry experts

ASSUMPTION: These sample projects are intended to illustrate the types of initiatives that the incumbent might work on, but the specific projects and responsibilities may vary depending on business priorities and the incumbent's skills and experience.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the corporate communications department?
  • How does this role fit into AIA's broader communications strategy, and what are the key priorities for the first 90 days?
  • What are the most challenging aspects of working in corporate communications at AIA, and how have previous incumbents approached these challenges?
  • How does AIA support the professional development and growth of its employees, particularly in the corporate communications department?
  • What are the key performance indicators (KPIs) for this role, and how will my success be measured?

ASSUMPTION: These questions are designed to help candidates better understand the role, the team, and the company, and to demonstrate their interest in and preparation for the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the AIA careers portal
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
  • Prepare examples of your past work that showcase your ability to develop and implement effective communications strategies.
  • Research AIA's business and the insurance industry to demonstrate your understanding of the company and its competitive landscape.
  • Follow up with the hiring manager or HR representative within one week of submitting your application to confirm receipt and express your interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.