📌 Core Information
🔹 Job Title: Creative Director
🔹 Company: Chewy
🔹 Location: Plantation, FL
🔹 Job Type: Hybrid
🔹 Category: Retail
🔹 Date Posted: April 3, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site/Hybrid
🚀 Job Overview
Key aspects of this role include:
- Leading creative direction for branding, product marketing, and integrated campaigns
- Managing multiple projects from concept to final delivery
- Collaborating with key business collaborators and executive leadership
- Developing omni-channel creative across digital, social, traditional media, and in-app experiences
- Cultivating a collaborative and inspiring culture, guiding and mentoring team members
ASSUMPTION: This role requires a high level of creativity, leadership, and strategic thinking to drive creative perfection across all channels while managing multiple projects and teams.
📋 Key Responsibilities
✅ Lead creative direction for branding, product marketing, app experiences, and integrated campaigns with video to align with Chewy’s business strategies
✅ Coordinate the execution of multiple projects from concept to final delivery, ensuring creative perfection at every stage
✅ Partner with key business collaborators and executive leadership to drive strategic discussions and creative presentations
✅ Develop omni-channel creative across digital, social, traditional media, and in-app experiences
✅ Cultivate a collaborative and inspiring culture, guiding and mentoring team members in their professional growth
✅ Provide critical feedback on creative work, collaborator engagement, and team development
✅ Be hands-on with high-priority projects to push creative boundaries and innovation
ASSUMPTION: This role requires a strong understanding of branding, product marketing, and integrated campaigns, with a focus on video storytelling and app environments.
🎯 Required Qualifications
Education: Bachelor’s degree in advertising, marketing, design, or a related field
Experience: 6-8+ years of experience leading creative initiatives in an agency or brand setting, with 3+ years leading teams in fast-paced environments
Required Skills:
- Proven experience in brand development, product marketing, and integrated campaigns, especially within app environments and video
- Experience collaborating with UI/UX teams to improve user experience and visual storytelling
- Ability to translate business objectives into clear, compelling creative strategies
- Strong presentation and communication skills to engage internal and external partners
- Deep understanding of omni-channel marketing strategies, including digital, social, traditional media, and DTC marketing
- Expertise in Adobe Creative Suite and other industry-standard tools
Preferred Skills:
- Agency experience crafting marketing campaigns
- A strong portfolio showcasing experience in branding, product marketing, app environments, and integrated campaigns (especially those with video)
ASSUMPTION: This role requires a strong portfolio showcasing experience in branding, product marketing, app environments, and integrated campaigns (especially those with video).
💰 Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (Estimated based on industry standards for a Creative Director role in Florida)
Benefits:
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Employee discounts on Chewy products
Working Hours: Full-time, typically 40 hours per week, with flexibility for hybrid work arrangement
ASSUMPTION: The salary range is an estimate based on industry standards for a Creative Director role in Florida. Actual compensation may vary based on experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Chewy operates in the competitive retail industry, focusing on pet supplies and prescriptions. The company is known for its convenient online shopping experience, fast shipping, and exceptional customer care.
Company Size: Chewy has 10,001+ employees, making it a large organization with significant resources and opportunities for growth.
Founded: Chewy was founded in 2011 and has since grown to become one of the leading online destinations for pet parents and partners.
Company Description:
- Chewy is committed to being the most trusted and convenient destination for pet parents and partners, everywhere.
- The company offers a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
- Chewy is dedicated to providing everything pet parents need for a happy, healthy life for their pets.
Company Specialties:
- Fast and free 1-2 day shipping
- Pet health and wellness
- 2,000+ brands available
- Ecommerce platform
- 24/7 customer service
Company Website: careers.chewy.com
ASSUMPTION: Chewy’s focus on customer care and convenience sets it apart in the competitive retail industry, offering applicants a unique opportunity to make a real impact on pet parents and their pets.
📊 Role Analysis
Career Level: This role is at the senior management level, requiring a high degree of creativity, leadership, and strategic thinking.
Reporting Structure: The Creative Director will lead two small teams: Brand and Product Marketing teams, and will report directly to the Senior Vice President of Creative Services.
Work Arrangement: This is a hybrid role, requiring on-site work in Plantation, FL, with some flexibility for remote work.
Growth Opportunities:
- Potential to grow within the Creative Services team or explore other leadership opportunities within Chewy
- Opportunity to mentor and develop junior team members, fostering a collaborative and inspiring culture
- Chance to work on high-impact projects that drive business results and enhance Chewy’s brand
ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a real impact on Chewy’s brand and business success.
🌍 Location & Work Environment
Office Type: Chewy’s Plantation, FL office is a modern, pet-friendly workspace designed to foster creativity and collaboration.
Office Location(s): 7700 W Sunrise Blvd, Plantation, FL 33322, US
Geographic Context:
- Plantation, FL is located in the Miami metropolitan area, offering a diverse and vibrant community
- The area is known for its mild climate, with average temperatures ranging from 68°F to 84°F throughout the year
- Plantation is conveniently located near major highways and public transportation, making it easily accessible
Work Schedule: Full-time, typically 40 hours per week, with some flexibility for hybrid work arrangement
ASSUMPTION: Chewy’s Plantation, FL office offers a modern, pet-friendly work environment that fosters creativity and collaboration, with convenient access to major highways and public transportation.
💼 Interview & Application Insights
Typical Process:
- Phone or video screen with the HR team
- On-site or virtual interview with the hiring manager and team members
- Final interview with the Senior Vice President of Creative Services
Key Assessment Areas:
- Creativity and strategic thinking
- Leadership and team management skills
- Communication and presentation skills
- Understanding of omni-channel marketing strategies
- Alignment with Chewy’s mission and values
Application Tips:
- Tailor your resume and cover letter to highlight your experience in brand development, product marketing, and integrated campaigns, with a focus on video storytelling and app environments
- Include a portfolio showcasing your experience in branding, product marketing, app environments, and integrated campaigns (especially those with video)
- Prepare for behavioral and situational interview questions that assess your leadership, creativity, and problem-solving skills
ATS Keywords: Brand development, product marketing, integrated campaigns, video storytelling, app environments, Adobe Creative Suite, omni-channel marketing, leadership, team management, communication, presentation
ASSUMPTION: Chewy’s interview process is designed to assess candidates’ creativity, leadership, and strategic thinking, with a focus on their alignment with the company’s mission and values.
🛠️ Tools & Technologies
- Adobe Creative Suite (Photoshop, Illustrator, After Effects, etc.)
- Microsoft Office Suite (Word, PowerPoint, Excel)
- Project management tools (e.g., Asana, JIRA, Trello)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: This role requires proficiency in Adobe Creative Suite and other industry-standard tools, as well as experience with project management and communication/collaboration tools.
👔 Cultural Fit Considerations
Company Values:
- Pet-centric: We put pets first in everything we do
- Customer-obsessed: We go above and beyond to exceed customer expectations
- Innovative: We continuously seek new ways to improve and grow
- Collaborative: We work together to achieve our goals
- Passionate: We love what we do and it shows in our work
Work Style:
- Creative and strategic thinking
- Collaborative and inspiring leadership
- Strong communication and presentation skills
- Ability to manage multiple projects and teams
- Flexibility and adaptability in a fast-paced environment
Self-Assessment Questions:
- How do you align your creative vision with a company’s business objectives?
- Can you provide an example of a time when you successfully managed a team to deliver a high-impact project on time and within budget?
- How do you approach giving and receiving feedback to continuously improve your work and the work of your team?
ASSUMPTION: Chewy values candidates who are passionate about pets, customer-obsessed, innovative, collaborative, and passionate about their work. Successful candidates will demonstrate strong leadership, communication, and strategic thinking skills, with a proven track record of delivering high-impact projects in a fast-paced environment.
⚠️ Potential Challenges
- Managing multiple projects and teams simultaneously, requiring strong organizational skills and prioritization
- Working in a fast-paced, dynamic environment that may require flexibility and adaptability
- Balancing creative perfection with efficient project delivery, requiring strong time management and delegation skills
- Collaborating with various stakeholders, including business collaborators and executive leadership, requiring strong communication and presentation skills
ASSUMPTION: This role presents unique challenges that require strong leadership, organizational, and communication skills, as well as the ability to balance creative perfection with efficient project delivery.
📈 Similar Roles Comparison
- Creative Director vs. Art Director: While both roles focus on creative direction, the Creative Director has additional responsibilities for brand development, product marketing, and team leadership
- Industry-specific context: Chewy’s focus on pet supplies and prescriptions sets it apart from other retail industries, offering unique opportunities for creative direction and innovation
- Career path comparison: This role offers significant growth opportunities for the right candidate, with the potential to grow within the Creative Services team or explore other leadership opportunities within Chewy
ASSUMPTION: This role offers unique opportunities for creative direction and innovation within the pet supplies and prescriptions industry, with significant growth potential for the right candidate.
📝 Sample Projects
- Developing a comprehensive brand strategy and visual identity for a new private label pet food line
- Creating an integrated marketing campaign for Chewy’s Autoship and Chewy+ services, including video storytelling and app experiences
- Designing and implementing a user-friendly and visually appealing in-app experience for Chewy’s mobile application
ASSUMPTION: These sample projects demonstrate the range of creative direction and leadership responsibilities required for this role, with a focus on branding, product marketing, and integrated campaigns.
❓ Key Questions to Ask During Interview
- How does the Creative Services team collaborate with other departments within Chewy to drive business results and enhance the brand?
- Can you describe the team structure and dynamics within the Creative Services team, and how this role fits into the overall organization?
- How does Chewy support the professional growth and development of its team members, particularly within the Creative Services team?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Chewy measure the success of its creative campaigns, and how can I contribute to improving these metrics?
ASSUMPTION: These key questions help applicants better understand the role, the team, and the company, enabling them to make informed decisions about their fit and potential for success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your experience in brand development, product marketing, and integrated campaigns, with a focus on video storytelling and app environments
- Include a portfolio showcasing your experience in branding, product marketing, app environments, and integrated campaigns (especially those with video)
- Prepare for behavioral and situational interview questions that assess your leadership, creativity, and problem-solving skills
- Follow up with the HR team one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
