Creative Operations Manager

📌 Core Information

🔹 Job Title: Creative Operations Manager

🔹 Company: 404 Agency

🔹 Location: Zagreb, Croatia

🔹 Job Type: Full-time

🔹 Category: Marketing & Advertising

🔹 Date Posted: July 11, 2025

🔹 Experience Level: Entry-level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Managing the creative department's workflow
• Task allocation and resource optimization
• Collaborating with team members to align project requirements with business goals
• Ensuring timely and quality project delivery

ASSUMPTION: This role requires strong organizational skills, excellent communication abilities, and familiarity with project management tools.

📋 Key Responsibilities

✅ Manage the creative department's workflow

✅ Allocate tasks and optimize resources

✅ Collaborate with team members to align project requirements with business goals

✅ Ensure timely and quality project delivery

✅ Coordinate with other agency teams for efficient communication

✅ Develop operational plans in collaboration with other key roles

✅ Identify and propose solutions for problems that arise

ASSUMPTION: The candidate should be proactive, detail-oriented, and able to work well under pressure.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, or a related field

Experience: 1+ years of experience in project management, preferably in marketing or IT

Required Skills:

• Excellent organizational skills
• Excellent communication abilities
• Familiarity with project management tools (e.g., Asana, Slack, Toggl, Clockify)
• Strong critical thinking skills
• Ability to manage crises
• Pedantism and responsibility in work
• Adaptability to dynamic team environments

Preferred Skills:

• Fluency in English
• Knowledge of the marketing agency environment

ASSUMPTION: Candidates with relevant experience in marketing or IT project management will be best suited for this role.

💰 Compensation & Benefits

Salary Range: The salary range for this role in Zagreb, Croatia is typically between 15,000 - 25,000 HRK per month, based on experience and qualifications. This estimate is based on market research and may vary.

Benefits:

• Personal development opportunities
• Relaxed work environment
• Team building activities
• Social gatherings
• Sports activities

Working Hours: Full-time (40 hours per week), with flexible hours and the option to bring your dog to work.

ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Marketing & Advertising

Company Size: Small (11-50 employees)

Founded: 2015

Company Description:

• 404 Agency is an independent communication agency that successfully integrates public relations and digital services to solve business challenges for its clients.
• The agency is part of the MYTY group and has a sister company, Shape 404, which develops digital products.
• The agency values its work and enjoys a relaxed work environment.

Company Specialties:

• Public Relations
• Digital Marketing
• Creative Services

Company Website: 404.agency

ASSUMPTION: 404 Agency is a growing marketing agency that values creativity, innovation, and collaboration.

📊 Role Analysis

Career Level: Entry-level (0-2 years)

Reporting Structure: This role reports directly to the Creative Director.

Work Arrangement: On-site, with flexible hours and the option to bring your dog to work.

Growth Opportunities:

• Professional development opportunities, such as mentorship programs, language courses, and training sessions.
• Exposure to a variety of clients and projects, allowing for diverse learning experiences.
• Potential career progression within the agency, as it continues to grow and expand.

ASSUMPTION: This role offers opportunities for professional growth and development within the agency.

🌍 Location & Work Environment

Office Type: Creative and relaxed work environment with the option to bring your dog to work.

Office Location(s): Zagreb, Croatia

Geographic Context:

• Zagreb is the capital and largest city of Croatia, with a population of around 800,000 people.
• The city is known for its rich history, cultural attractions, and vibrant nightlife.
• Zagreb has a continental climate, with warm summers and cold winters.

Work Schedule: Full-time (40 hours per week), with flexible hours and the option to bring your dog to work.

ASSUMPTION: The work environment at 404 Agency is relaxed and creative, with a focus on collaboration and innovation.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• On-site interview with the Creative Director and other team members
• Final decision and offer

Key Assessment Areas:

• Organizational skills
• Communication abilities
• Problem-solving skills
• Adaptability to dynamic team environments

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Be prepared to discuss your project management experience and provide examples of successful projects you've led.
• Demonstrate your understanding of the marketing agency environment and how you can contribute to the team's success.

ATS Keywords: Project Management, Task Allocation, Resource Optimization, Team Collaboration, Marketing Agency, Creative Department, Business Goals

ASSUMPTION: The application process at 404 Agency is designed to assess the candidate's organizational skills, communication abilities, and adaptability to dynamic team environments.

🛠️ Tools & Technologies

• Asana (project management)
• Slack (team communication)
• Toggl (time tracking)
• Clockify (time tracking)

ASSUMPTION: Familiarity with project management tools is essential for this role, as they are used to manage tasks, track time, and collaborate with team members.

👔 Cultural Fit Considerations

Company Values:

• Creativity
• Innovation
• Collaboration

Work Style:

• Relaxed and creative work environment
• Focus on team collaboration and innovation
• Flexible hours and the option to bring your dog to work

Self-Assessment Questions:

• Do you thrive in a creative and collaborative work environment?
• Are you able to work well under pressure and manage crises effectively?
• Do you have strong organizational skills and attention to detail?

ASSUMPTION: Candidates who are creative, collaborative, and adaptable will be a good fit for the company culture at 404 Agency.

⚠️ Potential Challenges

• Managing multiple projects and deadlines simultaneously
• Adapting to a dynamic and fast-paced work environment
• Working with a diverse team of creative professionals
• Navigating the unique culture and work environment of a marketing agency

ASSUMPTION: These challenges can be overcome with strong organizational skills, excellent communication abilities, and a willingness to adapt and learn.

📈 Similar Roles Comparison

• This role is similar to a Project Manager or Operations Manager in a marketing agency, but with a focus on the creative department.
• In comparison to other project management roles, this position requires a strong understanding of the creative process and the ability to collaborate effectively with creative professionals.
• Career progression in this role could lead to a Creative Director or similar leadership position within the agency.

ASSUMPTION: This role is unique in its focus on the creative department and requires a specific set of skills and experiences.

📝 Sample Projects

• Managing a large-scale marketing campaign for a major client
• Coordinating a photoshoot or video production project
• Developing and implementing a new project management system for the creative department

ASSUMPTION: These sample projects demonstrate the range of responsibilities and tasks associated with this role.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and how this role fits into it?
• How does the agency support the professional development of its employees?
• What is the company culture like, and how does this role contribute to it?
• What are the growth opportunities for this role, and how does the agency support career progression?
• What is the work-life balance like for this role, and how does the agency support work-life balance?

ASSUMPTION: These questions will help the candidate better understand the role, the team, and the company culture at 404 Agency.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
• Prepare examples of successful projects you've led and how you've managed crises effectively.
• Follow up with the hiring manager one week after submitting your application.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.