📌 Core Information
🔹 Job Title: Customer Growth Manager
🔹 Company: Edenred
🔹 Location: Romania - Bucharest - District 5
🔹 Job Type: Full-time
🔹 Category: Financial Services
🔹 Date Posted: June 16, 2025
🔹 Experience Level: Mid-level (3-5 years)
🔹 Remote Status: Hybrid (50% travel required)
🚀 Job Overview
Key aspects of this role include:
- Identifying and targeting new business opportunities within the assigned geographical region.
- Developing and maintaining relationships with potential clients to understand their needs and provide solutions.
- Conducting presentations, product demonstrations, and negotiations to close deals.
- Collaborating with internal teams to ensure customer satisfaction and retention.
- Staying updated on industry trends, market conditions, and competitor activities to inform sales strategies.
ASSUMPTION: This role involves a significant amount of travel (50% of the time), so candidates should be comfortable with frequent travel and be willing to work remotely when necessary.
📋 Key Responsibilities
✅ Identify and target new business opportunities through research, networking, and cold outreach within the assigned geographical region.
✅ Develop and maintain relationships with potential clients to understand their needs and how our solutions can meet them.
✅ Conduct presentations, product demonstrations, and negotiations to close deals.
✅ Collaborate with the Customer Engagement Manager in the NV area and Regional Strategic Manager.
✅ Track sales metrics and report on performance to management.
✅ Stay updated on industry trends, market conditions, and competitor activities to inform sales strategies.
✅ Provide exceptional customer service to ensure customer satisfaction and retention.
ASSUMPTION: This role requires a strong focus on sales and customer relationship management, with a significant portion of time dedicated to traveling and meeting with potential clients.
🎯 Required Qualifications
Education: Higher education graduates
Experience: Minimum 3-5 years’ experience in B2B sales, preferably in relevant industries such as tech, delivery, financial services, or HR.
Required Skills:
- Excellent communication, interpersonal skills, and presentation abilities
- Knowledge of industry trends and competitive products
- Strong negotiation and closing skills
- Proficiency in CRM software, Microsoft Office, and Sales Force
- Good time-management skills with a problem-solving attitude
- Clean driving license
- Required languages: Romanian & English
Preferred Skills:
- Knowledge of the local market and customer base
- Experience with digital sales tools and platforms
ASSUMPTION: Candidates with experience in B2B sales and a strong understanding of the local market will be best suited for this role.
💰 Compensation & Benefits
Salary Range: Based on industry standards for mid-level sales roles in Romania, the estimated salary range for this position is approximately 25,000 - 35,000 RON per month. This range takes into account the required experience level, location, and the company's size.
Benefits:
- Outstanding colleagues and team support
- Comprehensive compensation package tailored to skills, experience, and impact
- Hybrid work model – a flexible mix of office and remote work
- Adaptable benefits package with Edenred cards and the Benefit by Edenred platform, with a monthly budget of 2,000 RON+
- Learning and growing opportunities – trainings, online courses, internal mobility, and more
Working Hours: Full-time, Monday to Friday, with a minimum of 50% travel time required.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's specific skills, experience, and negotiation.
📌 Applicant Insights
🔍 Company Context
Industry: Edenred operates in the financial services industry, focusing on employee benefits, incentive and rewards, and corporate payment solutions.
Company Size: Edenred is a large company with over 10,000 employees globally, providing a dynamic and challenging work environment.
Founded: Edenred was founded in 1986 and has since grown into a leading digital platform for services and payments, connecting millions of users and corporate clients worldwide.
Company Description:
- Edenred is a leading digital platform for services and payments, connecting more than 60 million users and more than 2 million partner merchants in 45 countries via 1 million corporate clients.
- The company offers specific-purpose payment solutions for food, engagement, mobility, and corporate payments, enhancing users’ well-being and purchasing power while improving companies’ attractiveness and efficiency.
- Edenred is committed to making the world of work a connected ecosystem that is safer, more efficient, and more responsible every day.
Company Specialties:
- Employee benefits
- Incentive and rewards
- Corporate payment
Company Website: https://www.edenred.com
ASSUMPTION: Edenred's global presence and extensive network of corporate clients and partner merchants provide ample opportunities for growth and career advancement.
📊 Role Analysis
Career Level: This role is suitable for mid-level sales professionals with 3-5 years of experience in B2B sales, seeking to advance their careers in a dynamic and challenging environment.
Reporting Structure: The Customer Growth Manager will report directly to the National Growth Manager and collaborate with the Sales Director and the HR Transformation Director & General Manager Edenred Romania & Benefit.
Work Arrangement: This role follows a hybrid work model, with a flexible mix of office and remote work, and a minimum of 50% travel time required.
Growth Opportunities:
- Progression to senior sales roles or management positions within Edenred's global organization
- Expansion of responsibilities and client portfolio as the company continues to grow and expand
- Access to learning and development opportunities, such as trainings, online courses, and internal mobility programs
ASSUMPTION: Edenred's global presence and extensive network of corporate clients and partner merchants provide ample opportunities for growth and career advancement within the company.
🌍 Location & Work Environment
Office Type: Edenred's Bucharest office is a modern and collaborative workspace, fostering innovation and teamwork.
Office Location(s): Edenred Romania's head office is located in Bucharest, with additional offices in other major cities across the country.
Geographic Context:
- The assigned geographical region for this role includes the counties of Alba, Mures, Harghita, Sibiu, Brasov, and Covasna.
- Bucharest, the capital city of Romania, offers a vibrant cultural scene, historical landmarks, and a diverse range of dining and entertainment options.
- The cost of living in Bucharest is generally lower than in other major European cities, providing an attractive quality of life for residents.
Work Schedule: Full-time, Monday to Friday, with a minimum of 50% travel time required.
ASSUMPTION: Candidates should be comfortable with frequent travel and be willing to work remotely when necessary to effectively cover the assigned geographical region.
💼 Interview & Application Insights
Typical Process:
- Initial screening interview to assess cultural fit and basic qualifications
- First official interview via video-call led by the Talent Acquisition and Employer Branding Specialist
- Subsequent interviews with the National Growth Manager, Sales Director, and HR Transformation Director & General Manager Edenred Romania & Benefit
- Quick reference check from two sources provided by the candidate
- Job offer presentation and onboarding
Key Assessment Areas:
- Sales skills and experience
- Communication and presentation abilities
- Customer relationship management
- Industry knowledge and market trends
- Cultural fit and alignment with Edenred's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant sales experience, customer relationship management skills, and industry-specific knowledge
- Prepare examples of successful sales strategies, customer relationship management techniques, and industry trends to discuss during the interview
- Research Edenred's company culture and values to demonstrate your alignment with the organization's mission and goals
ATS Keywords: B2B sales, customer relationship management, networking, communication, presentation, negotiation, closing, CRM software, Microsoft Office, Sales Force, digital skills, time management, problem-solving, Romanian, English
ASSUMPTION: Edenred's hiring process is designed to assess candidates' sales skills, industry knowledge, and cultural fit, with a focus on finding the best match for the organization's needs and the candidate's career goals.
🛠️ Tools & Technologies
- CRM software (e.g., Sales Force)
- Microsoft Office Suite
- Digital sales tools and platforms (e.g., online presentation tools, digital communication platforms)
ASSUMPTION: Candidates should be proficient in using CRM software, Microsoft Office, and other digital sales tools and platforms to effectively manage their sales pipeline and customer relationships.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric approach
- Collaboration and teamwork
- Innovation and continuous improvement
- Integrity and ethical behavior
Work Style:
- Dynamic and fast-paced work environment
- Results-driven and goal-oriented culture
- Strong focus on sales and customer relationship management
- Opportunities for growth and career advancement
Self-Assessment Questions:
- Do you have a proven track record of success in B2B sales, with a strong focus on customer relationship management?
- Are you comfortable with frequent travel and working remotely when necessary?
- Do you thrive in a dynamic and fast-paced work environment, with a strong focus on results and continuous improvement?
ASSUMPTION: Candidates who align with Edenred's values and work style, and are comfortable with frequent travel and working remotely, will be the best fit for this role.
⚠️ Potential Challenges
- Frequent travel requirements (50% of the time) may pose challenges for candidates with personal or family commitments
- The dynamic and fast-paced work environment may be overwhelming for candidates who prefer a more stable and predictable work setting
- Competition in the B2B sales market may present challenges in identifying and closing deals
- Language barriers or cultural differences may pose challenges in communicating effectively with potential clients
ASSUMPTION: Candidates should carefully consider the potential challenges associated with this role and ensure they are comfortable and well-equipped to manage them effectively.
📈 Similar Roles Comparison
- Compared to other sales roles in the financial services industry, this role places a stronger emphasis on customer relationship management and frequent travel
- Edenred's global presence and extensive network of corporate clients and partner merchants provide unique opportunities for growth and career advancement
- Candidates with experience in B2B sales and a strong understanding of the local market will be best suited for this role
ASSUMPTION: Candidates should research similar roles in the industry to better understand the unique aspects of this opportunity and ensure it aligns with their career goals and expectations.
📝 Sample Projects
- Developing and implementing a targeted sales strategy for a specific geographical region, resulting in a significant increase in new business opportunities
- Conducting a comprehensive market analysis to identify trends, gaps, and opportunities in the local market, and developing a tailored sales approach to capitalize on these insights
- Building and maintaining strong relationships with key clients, leading to increased customer satisfaction, retention, and upselling opportunities
ASSUMPTION: Candidates should be prepared to discuss specific examples of their sales strategies, customer relationship management techniques, and industry trends during the interview process.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30-60-90 days?
- How does Edenred support the professional development and growth of its sales team members?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
- How does Edenred measure and evaluate the performance of its sales team members?
- What opportunities exist for growth and career advancement within Edenred's global organization?
ASSUMPTION: Candidates should prepare thoughtful and insightful questions to demonstrate their interest in the role and commitment to Edenred's mission and goals.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant sales experience, customer relationship management skills, and industry-specific knowledge
- Prepare examples of successful sales strategies, customer relationship management techniques, and industry trends to discuss during the interview
- Research Edenred's company culture and values to demonstrate your alignment with the organization's mission and goals
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
