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Customer Marketing Manager

Bayer
Full-time
On-site
Tangerang, Jawa Barat, Indonesia
🌟 Customer Marketing
Bayer - Customer Marketing Manager

πŸ“Œ Core Information

Job Title: Customer Marketing Manager

Company: Bayer

Location: Indonesia (Multiple Locations)

Job Type: Full-Time

Category: Consumer Health

Date Posted: April 25, 2025

Experience Level: 10+ years

Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Developing channel strategies and annual trade/channel marketing plans
  • Executing promotional plans and monitoring channel performance
  • Collaborating with sales teams and key customers
  • Ensuring compliance with safety, local laws, and industry code of conduct
  • Working in a dynamic and result-driven environment

ASSUMPTION: This role requires a high level of customer focus, strong interpersonal skills, and the ability to work effectively in a team environment.

πŸ“‹ Key Responsibilities

Lead the overall BCH ID channel strategy and annual trade/channel marketing plans by category / brand, to achieve the channel / business objectives.

Develop and execute the annual trade/channel marketing and promotional plans, in alignment with the Sales team based on market dynamics/needs.

In collaboration with the Sales teams, to support and actively participate in Joint Business Planning and specific campaigns presentation to key Customers.

Lead the development of the Commercial Policy at country level. Defines 'Commercial Tools - Sales Deduction' and related sections in Commercial Policy, based on RACI, and ensure implementation across channels/sales/marketing, by performing the relevant checks and corrective actions in case of deviations.

Develop the merchandising policy in collaboration with Sales/Marketing. Lead and manage in-store Promoters & Merchandisers Troops through 3rd party agencies to ensure excellent in-store executions.

Monitor channel / customer performance to ensure results delivery in accordance with plans. Perform evaluation of trade marketing / promotional programs for respective channel / customer on the ROI and impact. When necessary, to propose and implement improved mechanics to gain better ROI.

Manage the trade / channel marketing spending for G2N and P&I per the assigned budget, ensure promotional activities and spends are reported in an accurate and timely manner. Recommend improvement for spending policy / procedures, where necessary.

Conduct regular field visits to check on POSM utilization, promotional activities, rapport building with key customers to obtain feedback. Gather insights from competitors’ activities and channel market trends to support development of future channel / customer plans and implement tactical counter measure campaigns when necessary.

Accurate and timely sales forecasting.

ASSUMPTION: This role requires strong analytical skills, attention to detail, and the ability to work independently and in a team environment.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field.

Experience: 8-10 years working experience in trade / channel / customer marketing position in FMCG or Consumer Health industry in Indonesia, preferably with a multinational company. Field sales experience will be an added advantage.

Required Skills:

  • Channel Strategy
  • Trade Marketing
  • Promotional Planning
  • Sales Deduction
  • Commercial Policy
  • Merchandising Policy
  • Customer Performance Monitoring
  • Sales Forecasting
  • Compliance
  • Interpersonal Skills
  • Business Acumen
  • Teamwork
  • Customer Focus
  • Result Driven
  • English Proficiency

Preferred Skills:

  • Field Sales Experience

ASSUMPTION: Candidates should have a strong understanding of the Consumer Health industry and relevant channel dynamics in Indonesia.

πŸ’° Compensation & Benefits

Salary Range: IDR 30,000,000 - 40,000,000 per year (Based on industry standards for the role, experience level, and location)

Benefits:

  • Health insurance
  • Retirement plan
  • Performance-based bonuses

Working Hours: 40 hours per week, with flexibility for the role

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Consumer Health

Company Size: 10,000+ employees

Founded: 1863 (as Bayer AG)

Company Description:

  • Bayer is a global enterprise with core competencies in the life science fields of healthcare and nutrition
  • They design products and services to serve the most essential human needs of health and nutrition
  • Bayer is committed to driving sustainable development and generating a positive impact with their businesses

Company Specialties:

  • Pharmaceuticals
  • Consumer Health
  • Crop Science
  • Life Sciences
  • Research
  • Innovation
  • Sustainability
  • Health Care
  • Digital Farming
  • Food Security
  • Science For Better, and Innovation

Company Website: www.bayer.com

ASSUMPTION: Bayer is a multinational corporation with a strong global presence and a commitment to sustainability and innovation.

πŸ“Š Role Analysis

Career Level: Mid to Senior level

Reporting Structure: This role reports directly to the Head of Marketing or a similar position

Work Arrangement: On-site, with potential for occasional travel to different locations within Indonesia

Growth Opportunities:

  • Potential career progression to senior marketing roles within Bayer or related industries
  • Opportunities to gain experience in a multinational corporation and expand professional networks
  • Possibility to work on high-impact projects with significant business impact

ASSUMPTION: This role offers significant growth potential for the right candidate with strong performance.

🌍 Location & Work Environment

Office Type: Bayer has multiple offices across Indonesia, with varying work environments based on location

Office Location(s): Tangerang, Mojokerto, Surabaya, Manado, Medan, Pekanbaru, Banjarbaru, Palembang, Yogyakarta, Bandung, Cianjur, Sukabumi, Pontianak, Padang, and Bandar Lampung

Geographic Context:

  • Tangerang and Mojokerto are located in Java, Indonesia's most populous island
  • Surabaya, Manado, Medan, and Palembang are major cities in their respective provinces
  • Yogyakarta is the capital of the Special Region of Yogyakarta
  • Bandung and Cianjur are located in West Java, Indonesia's most populous province
  • Pontianak is the capital of West Kalimantan province
  • Padang is the capital of West Sumatra province
  • Bandar Lampung is the capital of Lampung province

Work Schedule: Standard office hours with flexibility for the role

ASSUMPTION: The work environment may vary based on the specific office location, but all offices are expected to maintain a professional and productive atmosphere.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-depth interviews with hiring managers and relevant stakeholders
  • Final round interviews or assessments

Key Assessment Areas:

  • Problem-solving skills
  • Analytical thinking
  • Customer focus
  • Communication skills
  • Cultural fit

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Prepare for behavioral interview questions that focus on your problem-solving skills and customer focus
  • Research Bayer's company culture and mission to demonstrate your alignment with their values

ATS Keywords: Channel Strategy, Trade Marketing, Promotional Planning, Sales Deduction, Commercial Policy, Merchandising Policy, Customer Performance Monitoring, Sales Forecasting, Compliance, Interpersonal Skills, Business Acumen, Teamwork, Customer Focus, Result Driven, English Proficiency, Field Sales Experience

ASSUMPTION: Bayer uses Applicant Tracking System (ATS) software to manage and streamline the recruitment process. Including relevant keywords in your application materials can help your resume pass through initial screening filters.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Customer Relationship Management (CRM) software
  • Marketing automation tools
  • Data analysis and visualization tools (e.g., Tableau, Power BI)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the office location and project needs.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Sustainability
  • Collaboration
  • Excellence
  • Integrity

Work Style:

  • Dynamic and fast-paced
  • Result-driven and performance-focused
  • Collaborative and team-oriented
  • Adaptable and open to change

Self-Assessment Questions:

  • How do you align with Bayer's commitment to innovation and sustainability?
  • How do you approach working in a dynamic and result-driven environment?
  • How do you balance collaboration and individual contributions in a team setting?

ASSUMPTION: Bayer values candidates who demonstrate a strong cultural fit with their core values and work style.

⚠️ Potential Challenges

  • Managing multiple stakeholders and competing priorities
  • Working in a dynamic and fast-paced environment
  • Adapting to changes in market conditions and customer needs
  • Balancing short-term goals with long-term strategic planning

ASSUMPTION: These challenges can be overcome with strong problem-solving skills, adaptability, and a results-driven approach.

πŸ“ˆ Similar Roles Comparison

  • This role differs from related positions in its focus on channel strategy and trade marketing for the Consumer Health industry in Indonesia
  • Industry-specific context is crucial for understanding the unique aspects of this role
  • Career path comparison shows potential progression to senior marketing roles within Bayer or related industries

ASSUMPTION: This role offers a unique combination of strategic and tactical responsibilities, making it distinct from similar roles in other industries or companies.

πŸ“ Sample Projects

  • Developing a successful channel strategy for a new product launch
  • Implementing a promotional campaign that drives significant sales growth
  • Optimizing trade marketing spending to improve ROI and maximize business impact

ASSUMPTION: These sample projects demonstrate the strategic and tactical aspects of the role, highlighting the importance of both long-term planning and day-to-day execution.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 90 days?
  • How does this role fit into the overall marketing strategy for Bayer Consumer Health in Indonesia?
  • What are the biggest challenges facing the Consumer Health industry in Indonesia, and how can this role address them?
  • How does Bayer support the professional development and growth of its employees?
  • What is the company's approach to work-life balance for this role?

ASSUMPTION: Asking insightful questions demonstrates your interest in the role and helps you better understand the expectations and opportunities it offers.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the provided link
  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Prepare for behavioral interview questions that focus on your problem-solving skills and customer focus
  • Research Bayer's company culture and mission to demonstrate your alignment with their values
  • Follow up with the hiring manager within one week after submitting your application, if you haven't heard back

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.