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Customer Service Rep(07047) - 2800 Milton Way

Domino's
Full-time
On-site
Milton, Washington, United States
πŸ“ž Customer Service
Here is the AI-enriched job listing in HTML format:

πŸ“Œ Core Information

Job Title: Customer Service Rep(07047) - 2800 Milton Way
Company: Domino's
Location: Milton, Washington, United States
Job Type: {Full-time/Part-time/Contract}
Category: πŸ“ž Customer Service

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Domino's is seeking a friendly and customer-focused Customer Service Representative to join their team in Milton, Washington. In this role, you will be the first point of contact for customers, handling orders, processing payments, and providing exceptional service to ensure a positive experience.

πŸ“‹ Key Responsibilities

  • βœ… Greet customers with a smile and a positive attitude
  • βœ… Operate the register to enter orders, process sales, and collect payments from customers
  • βœ… Prepare products in accordance with Domino's standards
  • βœ… Maintain a clean and organized work environment
  • βœ… Adhere to Domino's image and appearance standards

🎯 Required Qualifications

Education: Not specified
Experience: Not specified
Skills:

  • πŸ”Ή Excellent communication skills, both verbal and written
  • πŸ”Ή Ability to multitask and manage time effectively
  • πŸ”Ή Strong math skills for order processing and making change
  • πŸ”Ή Comfortable with physical tasks such as sitting, standing, walking, bending, and lifting up to 50 lbs
  • πŸ”Ή Positive and friendly attitude with a passion for customer service
  • πŸ”Ή Teamwork and collaboration skills

πŸ’° Compensation & Benefits

Salary Range: $17.58 per hour
Benefits: Paid sick leave, qualifying medical, vision, and dental benefits
Industry Comparison: The offered hourly rate is in line with the average for customer service roles in the food service industry in the Milton, WA area.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry Position: Domino's is a well-established and recognized leader in the pizza delivery industry, with a strong presence in the local Milton, WA market.
Company Size: As a major national pizza chain, Domino's has a large workforce and extensive operations.
Company Stage: Domino's is a mature, enterprise-level organization with a focus on maintaining and expanding its market share.

πŸ“Š Role Analysis

Career Level: This is likely an entry-level or early career customer service position, as the qualifications do not specify significant prior experience.
Reporting Structure: The Customer Service Representative will likely report to a shift manager or store manager.
Team Size/Composition: The customer service team at this Domino's location will likely consist of several representatives, working collaboratively to serve customers.
Growth Opportunities: With Domino's focus on promoting from within, this role could potentially lead to advancement opportunities in customer service, operations, or management.

🌍 Location & Work Environment

Office Type: This is an in-store, on-site customer service position, requiring the representative to be physically present at the Domino's location.
Geographic Context: Milton, Washington is a suburban community located in the Puget Sound region, known for its proximity to urban centers and outdoor recreation opportunities.
Work Schedule: The expected work schedule for this role is likely to include a mix of day, evening, and weekend shifts to accommodate the needs of Domino's customers.
Regional Considerations: Applicants should be prepared to work in a fast-paced, customer-oriented environment that is common in the food service industry in the Pacific Northwest.

πŸ’Ό Interview & Application Insights

Typical Process: The interview process for this Customer Service Representative role may include an initial phone or video screening, followed by an in-person interview focused on assessing the candidate's customer service skills, problem-solving abilities, and fit with the company culture.
Key Assessment Areas: Employers will likely evaluate applicants' communication skills, attention to detail, customer service orientation, and ability to work effectively in a team environment.
Application Tips: Candidates should highlight their relevant customer service experience, problem-solving skills, and enthusiasm for providing excellent customer care. Including keywords related to customer service, food service, and retail operations may help pass applicant tracking systems.
ATS Keywords: Customer service, client relations, order processing, cash handling, food service, retail, team player, problem-solving, multitasking

πŸ› οΈ Tools & Technologies

The Customer Service Representative role at Domino's will likely involve the use of point-of-sale (POS) systems, order management software, and basic office productivity tools.

πŸ‘” Cultural Fit Considerations

Company Values: Domino's is known for promoting a positive, collaborative work environment that values customer service, teamwork, and a strong work ethic.
Work Style: This role requires a fast-paced, customer-focused work style, with the ability to multitask and adapt to changing priorities.
Self-Assessment: Applicants should consider whether they thrive in a high-energy, service-oriented environment and have a genuine passion for providing excellent customer experiences.

⚠️ Potential Challenges

The Customer Service Representative position at Domino's may involve managing a high volume of customer interactions, handling potentially difficult or dissatisfied customers, and maintaining a high level of energy and focus throughout long shifts.

πŸ“ˆ Similar Roles Comparison

This Customer Service Representative role is similar to other entry-level customer service positions in the retail, hospitality, or food service industries, with a focus on greeting customers, processing orders, and providing exceptional service.

πŸ“ Sample Projects

As a Customer Service Representative at Domino's, you may be responsible for tasks such as:

  • πŸ”Ή Greeting and assisting customers at the counter or on the phone
  • πŸ”Ή Accurately entering customer orders into the POS system
  • πŸ”Ή Handling cash and credit card transactions
  • πŸ”Ή Preparing food items according to company standards
  • πŸ”Ή Maintaining a clean and organized work environment
  • πŸ”Ή Providing feedback and suggestions to improve customer experience

❓ Key Questions to Ask During Interview

When interviewing for this role, consider asking the following questions:

  • πŸ”Ή What training and onboarding support is provided for new Customer Service Representatives?
  • πŸ”Ή How does the company measure and recognize exceptional customer service?
  • πŸ”Ή What are the most common challenges faced by the customer service team, and how are they addressed?
  • πŸ”Ή What opportunities are available for career advancement and professional development within the company?

πŸ“Œ Disclaimer

⚠️ This enhanced job description was AI-generated based on the original job listing. Information has been organized and supplemented with industry-standard insights where details were not provided. All assumptions are explicitly labeled. Applicants should verify all details directly with the employer before making decisions based on this content.

πŸ“Œ Next Steps for Applicants

To apply for this Customer Service Representative position at Domino's, we recommend the following steps:

  • πŸ”Ή Review the job listing and this enhanced description to ensure you meet the qualifications and understand the role responsibilities
  • πŸ”Ή Prepare a tailored resume that highlights your customer service experience, problem-solving skills, and enthusiasm for the Domino's brand
  • πŸ”Ή Review the company website and any available information about the local Milton, WA Domino's location to familiarize yourself with the organization and its culture
  • πŸ”Ή Practice answering common customer service interview questions, emphasizing your ability to provide excellent client experiences
  • πŸ”Ή Submit your application through the designated channels, following any specific instructions provided