📌 Core Information
🔹 Job Title: Cybersecurity Awareness Content Developer
🔹 Company: Bank of America
🔹 Location: Chicago, IL (with remote flexibility)
🔹 Job Type: Full-time, Hybrid
🔹 Category: Cybersecurity, Content Development
🔹 Date Posted: May 29, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Hybrid (1st shift, 40 hours/week)
🚀 Job Overview
Key aspects of this role include:
- Developing engaging, threat-led cybersecurity awareness content for a global workforce
- Collaborating with cross-functional teams to align content with business goals and regulatory requirements
- Distributing awareness content across multiple platforms and channels
- Staying current with emerging threats and trends to ensure messaging remains timely and relevant
- Championing the message that "cybersecurity is everyone’s responsibility" through empowering campaigns
ASSUMPTION: This role requires a strong understanding of cybersecurity concepts and the ability to translate them into engaging, non-technical content for a diverse audience.
📋 Key Responsibilities
✅ Develop and deliver engaging, threat-informed cybersecurity awareness content tailored for different learning styles and generational preferences
✅ Create compelling materials in various formats, including short articles, infographics, micro-learning videos, social-style posts, and interactive e-learning
✅ Design and execute strategies to distribute awareness content globally across multiple platforms
✅ Stay current with emerging threats and cybersecurity trends to ensure messaging remains timely and relevant
✅ Collaborate with corporate communications, line of business, and other partner teams to align content delivery with business goals and regulatory requirements
✅ Use metrics and employee feedback to continuously refine messaging and campaign effectiveness
✅ Champion the message that “cybersecurity is everyone’s responsibility” by shaping campaigns that empower employees at every level
ASSUMPTION: This role requires strong storytelling, copywriting, and multimedia content creation skills to engage a global audience with complex cybersecurity topics.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., Communications, Marketing, or a technical discipline) or equivalent experience
Experience: 2+ years of experience in one or more of the following: cybersecurity awareness, training, education, communications, or a related field (or strong interest with relevant transferable experience)
Required Skills:
- Ability to explain complex or technical topics clearly to non-technical audiences through engaging content
- Strong storytelling, copywriting, and multimedia content creation skills
- Experience designing and delivering content across multiple channels and media formats
- Familiarity with learning and development best practices, including adult learning and cross-cultural communication
- Comfortable working in a fast-paced, highly regulated environment with global reach
- Passion for cybersecurity, user education, and behavior change
Preferred Skills:
- Experience within the financial services industry
- Knowledge of threat intelligence and common cyberattack tactics (phishing, social engineering, etc.)
- Basic knowledge of HTML or digital content publishing
ASSUMPTION: Candidates with a strong portfolio showcasing their content creation skills and experience in cybersecurity or related fields will be highly competitive for this role.
💰 Compensation & Benefits
Salary Range: $76,500.00 - $136,400.00 annualized salary, offers to be determined based on experience, education, and skill set.
Benefits:
- Paid Time Off
- Industry-Leading Benefits
- Resources and Support
Working Hours: 40 hours per week, 1st shift (United States of America)
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the financial services sector. The final offer may vary based on the candidate's qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, specifically Banking and Financial Management
Company Size: 51-200 employees (as per LinkedIn)
Founded: 1904 (as per LinkedIn)
Company Description:
- Bank of America is a multinational investment bank and financial services company headquartered in Charlotte, North Carolina
- It is the second-largest bank in the United States by assets
- The company offers a wide range of financial products and services, including banking, investing, asset management, and credit cards
Company Specialties:
- Retail Banking
- Wealth Management
- Investment Banking
- Global Markets
Company Website: Bank of America
ASSUMPTION: As a large, established financial institution, Bank of America offers extensive resources and opportunities for professional growth within the cybersecurity field.
📊 Role Analysis
Career Level: Mid-level (2-5 years of experience)
Reporting Structure: This role reports to the Cybersecurity Awareness team within the Global Information Security (GIS) organization
Work Arrangement: Hybrid (1st shift, 40 hours/week) with flexibility for remote work
Growth Opportunities:
- Potential to advance to senior content developer or management roles within the Cybersecurity Awareness team
- Opportunities to collaborate with various lines of business and gain exposure to different aspects of the company's operations
- Access to learning and development resources to enhance skills and advance career growth
ASSUMPTION: This role offers a unique opportunity to grow within a specialized field (cybersecurity awareness) while gaining exposure to various aspects of a large financial institution.
🌍 Location & Work Environment
Office Type: Hybrid (combination of on-site and remote work)
Office Location(s): Chicago, IL (with remote flexibility)
Geographic Context:
- Chicago, IL is the third-most populous city in the United States, offering a diverse range of cultural, entertainment, and dining options
- The city is known for its vibrant neighborhoods, including downtown, Lakeview, Lincoln Park, and Wicker Park
- Chicago has a humid continental climate, with warm summers and cold, snowy winters
Work Schedule: 1st shift (Monday-Friday, 8:00 AM - 5:00 PM, with flexibility for remote work)
ASSUMPTION: The hybrid work arrangement offers a balance between on-site collaboration and remote flexibility, allowing employees to optimize their work environment based on their preferences and needs.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the team
- Final interview with the director or another senior leader
Key Assessment Areas:
- Content creation and storytelling skills
- Understanding of cybersecurity concepts and trends
- Ability to work collaboratively in a global team
- Adaptability to a fast-paced, highly regulated environment
Application Tips:
- Highlight relevant content creation experience and examples in your resume
- Tailor your cover letter to demonstrate your passion for cybersecurity and user education
- Prepare examples of your work that showcase your ability to translate complex topics into engaging, non-technical content
ATS Keywords: Cybersecurity awareness, content development, threat-led, global workforce, cross-functional collaboration, employee empowerment, emerging threats, regulatory requirements
ASSUMPTION: As a large organization with a structured hiring process, Bank of America may use Applicant Tracking Systems (ATS) to filter and rank candidates based on the relevance of their skills and experience to the job requirements.
🛠️ Tools & Technologies
- Content creation tools (e.g., Adobe Creative Suite, Microsoft Office, Google Workspace)
- Learning Management Systems (LMS) for distributing awareness content
- Cybersecurity threat intelligence platforms
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the team's preferences and the company's standards.
👔 Cultural Fit Considerations
Company Values:
- Putting clients first
- Acting like an owner
- Empowering our teammates
- Delivering results with integrity
Work Style:
- Collaborative and team-oriented
- Adaptable and resilient in a fast-paced environment
- Committed to continuous learning and improvement
Self-Assessment Questions:
- Do you align with Bank of America's core values, particularly "Empowering our teammates"?
- Are you comfortable working in a highly regulated environment with global reach?
- Do you thrive in a collaborative, team-oriented work environment?
ASSUMPTION: Bank of America values candidates who demonstrate a strong fit with their core values and work style, as well as a commitment to continuous learning and improvement.
⚠️ Potential Challenges
- Managing multiple projects and deadlines in a fast-paced environment
- Adapting to a highly regulated environment with frequent changes in requirements
- Ensuring content remains engaging and relevant for a diverse, global workforce
- Balancing remote work and on-site collaboration effectively
ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- This role focuses more on content creation and less on delivery compared to traditional training or awareness roles
- It requires a strong understanding of cybersecurity concepts and the ability to translate them into engaging, non-technical content
- Career progression may involve moving into senior content development or management roles within the Cybersecurity Awareness team
ASSUMPTION: This role offers a unique blend of content creation, cybersecurity awareness, and global collaboration, making it distinct from similar roles in the industry.
📝 Sample Projects
- Developing a series of micro-learning videos on emerging cyber threats and best practices for prevention
- Creating an interactive e-learning module on social engineering attacks and how to recognize and respond to them
- Designing a global awareness campaign to promote the importance of strong password hygiene and multi-factor authentication
ASSUMPTION: These sample projects demonstrate the range of content creation and delivery tasks required for this role, as well as the global scope and cybersecurity focus of the work.
❓ Key Questions to Ask During Interview
- How does this role contribute to the overall cybersecurity strategy and goals of the organization?
- What are the most significant challenges facing the Cybersecurity Awareness team currently, and how can this role help address them?
- How does the team collaborate with other lines of business and functional areas to ensure content alignment with business goals and regulatory requirements?
- What opportunities are there for professional growth and development within the Cybersecurity Awareness team and the broader GIS organization?
- How does the team balance remote work and on-site collaboration to optimize productivity and engagement?
ASSUMPTION: These questions demonstrate a strong interest in the role, the team, and the organization, as well as a commitment to understanding the challenges and opportunities that come with the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant content creation experience and skills
- Write a cover letter that demonstrates your passion for cybersecurity and user education
- Prepare examples of your work that showcase your ability to translate complex topics into engaging, non-technical content
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
