🔹 Job Title: Digital Content Designer
🔹 Company: CVS Health
🔹 Location: Work At Home-Illinois, Work At Home-Massachusetts, Work At Home-Rhode Island
🔹 Job Type: Full-Time, Remote
🔹 Category: Digital Content, UX Design
🔹 Date Posted: 2025-05-29
🔹 Experience Level: Mid-Senior level (5+ years)
🔹 Remote Status: Hybrid (Work from home with occasional on-site presence)
Key aspects of this role include:
ASSUMPTION: This role requires a strong understanding of UX writing, product design, and content strategy. Experience in health care or regulated fields is a plus but not required.
✅ Optimize content for multiple channels, devices, and touchpoints across user journeys, meeting user needs and adhering to enterprise standards.
✅ Champion data science and UX research to understand user behaviors, uncover new opportunities to reach customers, and reduce friction.
✅ Challenge the status quo and know when to advocate for new design patterns versus relying on old systems.
✅ Collaborate with designers, product managers, accessibility experts, and diverse business stakeholders to inform requirements and shape positive member experiences
✅ Develop user stories and provide guidance on content priorities.
✅ Own content reviews and iterations across stakeholders from product to legal.
✅ Ensure proper usage of voice and tone
✅ Add content directly to wireframes in Figma, other design tools, or publishing systems as needed (or other design tools).
✅ Participate in content design workshops
ASSUMPTION: This role requires strong communication, collaboration, and problem-solving skills. The ideal candidate should be comfortable working in a dynamic, fast-paced environment and able to manage multiple projects simultaneously.
Education: Bachelor’s or master's degree preferred in the fields of Human Computer Interaction, Information Architecture, Technical Writing, English, or Journalism. Extensive work experience, academic work, or certifications in user experience fields are also welcome.
Experience: 5+ years’ experience in UX writing, UX design, or content strategy. 2+ years’ experience with Agile and lean UX/software development practices, including using product management software (Rally, Jira). 2+ years’ experience with mobile app and mobile web products. 2+ years’ experience collaborating with internal team members (experience designers, accessibility experts, product owners, engineers). 2+ years’ experience with UX wireframing, UX flows, and shaping content for multi-disciplinary projects with prototyping software such as Figma and Miro. Experience in pharmacy, health care, or other regulated fields (insurance, finance, etc.). Knowledge of enterprise content management systems such as Adobe Experience Manager or similar.
Required Skills:
Preferred Skills:
ASSUMPTION: While a degree in a relevant field is preferred, extensive work experience or certifications in user experience fields may be considered equivalent.
Salary Range: $101,970.00 - $203,940.00 per year. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above.
Benefits:
Working Hours: 40 hours per week, full-time
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles. Actual compensation may vary based on factors such as experience, education, and location.
Industry: CVS Health is a leading health solutions company, delivering care like no one else can. They reach more people and improve the health of communities across America through their local presence, digital channels, and over 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses, and nurse practitioners.
Company Size: CVS Health has 10,001+ employees, making it an enterprise-level organization. This means there are ample opportunities for career growth and diverse teams to collaborate with.
Founded: CVS Health was founded in 1963 and has since grown into a publicly-traded company with a strong presence in the health care industry.
Company Description:
Company Specialties:
Company Website: CVSHealth.com
ASSUMPTION: CVS Health is a well-established company with a strong presence in the health care industry. They offer a wide range of benefits and opportunities for career growth.
Career Level: This role is at the mid-senior level, requiring 5+ years of experience in UX writing, UX design, or content strategy.
Reporting Structure: The Digital Content Designer will report directly to the Manager, Content Design.
Work Arrangement: This role is hybrid, requiring occasional on-site presence while primarily working from home.
Growth Opportunities:
ASSUMPTION: CVS Health offers ample opportunities for career growth and professional development within the organization.
Office Type: CVS Health has multiple office locations across the United States, with this role being primarily remote with occasional on-site presence.
Office Location(s): Work At Home-Illinois, Work At Home-Massachusetts, Work At Home-Rhode Island
Geographic Context:
Work Schedule: This role follows a standard full-time work schedule, with the ability to work flexible hours as needed.
ASSUMPTION: The remote nature of this role allows for flexibility in work arrangements and the ability to balance personal and professional responsibilities.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: UX writing, UX design, content strategy, Agile, lean UX, mobile app development, collaboration, content management systems, usability testing, A/B testing, analytics, wireframing, prototyping
ASSUMPTION: The application process for this role is competitive, and candidates should be prepared to demonstrate their skills and experience throughout the interview process.
ASSUMPTION: The tools and technologies listed are not exhaustive and may vary based on the specific needs of the project or team.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: CVS Health values candidates who are customer-focused, collaborative, and adaptable, with a strong understanding of UX design principles and best practices.
ASSUMPTION: The potential challenges listed are not exhaustive and may vary based on the specific needs of the project or team.
ASSUMPTION: This role is unique in its focus on content strategy and optimization, requiring a strong understanding of UX design principles and best practices, as well as experience with Agile methodologies.
ASSUMPTION: Asking thoughtful and relevant questions during the interview process demonstrates your interest in the role and allows you to better understand the company and its culture.
ASSUMPTION: The sample projects listed are not exhaustive and may vary based on the specific needs of the project or team.
ASSUMPTION: Asking insightful and relevant questions during the interview process allows you to better understand the role and the company's expectations for success.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.