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Digital Marketing Operations Associate

Rightpoint
Full-time
On-site
India

πŸ“Œ Core Information

πŸ”Ή Job Title: Digital Marketing Operations Associate

πŸ”Ή Company: Rightpoint

πŸ”Ή Location: Bengaluru, India

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 27, 2025

πŸ”Ή Experience Level: Entry-Level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Assisting in the execution of marketing strategies across various channels
  • Quality assurance of marketing campaigns and assets
  • Project management and communication with team members
  • Working in a fast-paced, rapidly evolving environment
  • Collaborating cross-functionally and communicating effectively

ASSUMPTION: This role requires a high level of attention to detail, strong organizational skills, and the ability to manage multiple projects simultaneously. Previous experience in marketing operations or a related field is preferred.

πŸ“‹ Key Responsibilities

βœ… Assist in the execution of marketing strategies across various channels, including Email and SMS

βœ… Conduct quality assurance (QA) of marketing campaigns and assets, including checking links and product information

βœ… Initiate edits in project management tools and communicate with team members

βœ… Update project timelines and task boards to reflect any changes during the duration of all projects

βœ… Communicate regularly with the Marketing Operations Lead regarding project status, issues, and dependencies

βœ… Set up and manage channel project management in Monday.com or similar tools

βœ… Prepare and present weekly performance reports to key stakeholders

ASSUMPTION: The role involves a high degree of multitasking and requires strong prioritization skills to manage multiple projects effectively.

🎯 Required Qualifications

Education: Bachelor’s degree in Marketing or a related field (preferred)

Experience: 1-3 years of marketing experience

Required Skills:

  • Exceptional attention to detail and quality assurance (QA) experience
  • Ability to operate in a fast-paced, rapidly evolving environment
  • Strong organizational skills and the ability to manage multiple projects simultaneously
  • Excellent communication and collaboration skills
  • Proficient in project management tools (e.g., Monday.com, Asana, Trello)
  • Familiarity with marketing operations processes and workflows

Preferred Skills:

  • Experience with email marketing platforms (e.g., Mailchimp, HubSpot, Marketo)
  • Knowledge of SMS marketing platforms (e.g., Twilio, Plivo, Nexmo)
  • Fluency in additional languages

ASSUMPTION: Candidates with previous experience in marketing operations or a related field, as well as those with relevant certifications (e.g., Google Analytics, Hootsuite), will be given preference.

πŸ’° Compensation & Benefits

Salary Range: INR 4,00,000 - 6,00,000 per annum (based on experience and industry standards for entry-level marketing roles in Bengaluru)

Benefits:

  • 30 Paid Leaves
  • Public Holidays
  • Casual and open office environment
  • Flexible Work Schedule
  • Family Medical Insurance
  • Life Insurance
  • Accidental Insurance
  • Regular Cultural & Social Events
  • Continuous Training, Certifications, and Learning Opportunities

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level marketing roles in Bengaluru. The actual salary may vary depending on the candidate's experience and skills.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: IT Services and IT Consulting

Company Size: Medium (501-1,000 employees)

Founded: 2007

Company Description:

  • Rightpoint, a Genpact company, is a global experience leader
  • Over 700 employees across 12 offices work with clients to drive growth by delivering experiences that transform how people, technology, and businesses interact
  • The company calls this Total Experience and leads with empathy, data, and creativityβ€”always in service of experience
  • From whiteboard to roll-out, Rightpoint helps its clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens

Company Specialties:

  • IT consulting
  • digital agency
  • user experience
  • sharepoint
  • microsoft technologies
  • web development
  • CRM
  • business intelligence
  • systems integrator
  • technology consulting
  • microsoft certified partner
  • salesforce.com
  • and digital transformation

Company Website: http://www.rightpoint.com

ASSUMPTION: Rightpoint offers a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

πŸ“Š Role Analysis

Career Level: Entry-level to Junior

Reporting Structure: Reports directly to the Digital Marketing Operations Lead

Work Arrangement: On-site (Bengaluru office)

Growth Opportunities:

  • Progression to a Senior Marketing Operations Specialist role
  • Expansion into other marketing channels or specializations
  • Potential leadership opportunities within the marketing operations team

ASSUMPTION: With strong performance and demonstrated skills, candidates may have opportunities to grow within the marketing operations team or explore other roles within Rightpoint.

🌍 Location & Work Environment

Office Type: Modern, open-plan office space

Office Location(s): 99, Surya Park, Ring Road, Electronics City Phase 1, Bengaluru, Karnataka, 560100, IN

Geographic Context:

  • Bengaluru is the capital city of the Indian state of Karnataka
  • It is known for its pleasant climate, vibrant tech industry, and cultural diversity
  • The Electronics City Phase 1 location is a major tech hub with numerous IT companies and startups

Work Schedule: Monday-Friday, 9:00 AM - 6:00 PM (with a 1-hour lunch break)

ASSUMPTION: The work environment at Rightpoint's Bengaluru office is casual and open, fostering collaboration and innovation.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • On-site or virtual interview with the hiring manager and team members
  • Final round interview with senior leadership
  • Background check and offer extension

Key Assessment Areas:

  • Attention to detail and quality assurance skills
  • Project management and organizational skills
  • Communication and collaboration skills
  • Problem-solving and analytical skills
  • Cultural fit and alignment with Rightpoint's values

Application Tips:

  • Highlight relevant marketing experience and achievements in your resume
  • Tailor your cover letter to demonstrate your understanding of the role and company
  • Prepare examples of your work, such as marketing campaigns or projects, to showcase your skills
  • Research Rightpoint's company culture and values to ensure a strong cultural fit
  • Practice common interview questions and be prepared to discuss your marketing experience and strategies

ATS Keywords: Marketing Operations, Quality Assurance, Project Management, Marketing Strategy, Email Marketing, SMS Marketing, Attention to Detail, Organizational Skills, Collaboration, Communication, Problem-Solving, Analytical Skills

ASSUMPTION: Rightpoint's hiring process is designed to assess candidates' skills, experience, and cultural fit. The company values diversity and inclusion, so candidates from all backgrounds are encouraged to apply.

πŸ› οΈ Tools & Technologies

  • Monday.com (or similar project management tools)
  • Email marketing platforms (e.g., Mailchimp, HubSpot, Marketo)
  • SMS marketing platforms (e.g., Twilio, Plivo, Nexmo)
  • Marketing automation tools (e.g., Marketo, Pardot, HubSpot)
  • CRM systems (e.g., Salesforce, HubSpot CRM, Zoho CRM)
  • Analytics tools (e.g., Google Analytics, Adobe Analytics)

ASSUMPTION: Candidates should have experience with relevant marketing tools and be willing to learn and adapt to new technologies as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Empathy: Understanding and prioritizing the needs of clients, team members, and stakeholders
  • Data-driven: Making informed decisions based on data and analytics
  • Creativity: Thinking outside the box and challenging the status quo
  • Innovation: Embracing change and continuous improvement
  • Respect: Valuing and appreciating the diversity of thoughts, experiences, and backgrounds
  • Integrity: Acting with honesty, transparency, and accountability
  • Customer focus: Prioritizing the needs and satisfaction of clients

Work Style:

  • Collaborative: Working closely with team members to achieve common goals
  • Adaptable: Embracing change and adjusting to new situations
  • Problem-solving: Identifying and addressing challenges proactively
  • Analytical: Using data and logic to inform decision-making
  • Initiative: Taking ownership of tasks and driving projects forward

Self-Assessment Questions:

  • How do you demonstrate empathy in your daily work?
  • Can you provide an example of a data-driven decision you've made in a previous role?
  • How do you approach challenges or setbacks in your work?
  • How do you collaborate with team members to achieve common goals?
  • How do you stay up-to-date with industry trends and new technologies?

ASSUMPTION: Candidates should align with Rightpoint's values and work style to ensure a strong cultural fit within the organization.

⚠️ Potential Challenges

  • Working in a fast-paced, rapidly evolving environment may be challenging for candidates who prefer structured or predictable work settings
  • The role requires a high degree of multitasking and strong organizational skills, which may be demanding for candidates new to marketing operations or project management
  • The on-site work arrangement may not be suitable for candidates who prefer remote or hybrid work arrangements
  • The role may require occasional overtime or weekend work to meet project deadlines, which may impact work-life balance
  • The competitive tech industry in Bengaluru may present challenges in attracting and retaining top talent

ASSUMPTION: Candidates should carefully consider these potential challenges and assess their ability to thrive in a dynamic, fast-paced work environment.

πŸ“ˆ Similar Roles Comparison

  • This role differs from related positions, such as Marketing Coordinator or Marketing Specialist, in its focus on marketing operations, project management, and quality assurance
  • Industry-specific context: Rightpoint's focus on Total Experience and human-centric digital transformation sets it apart from other IT services and consulting firms
  • Career path comparison: This role offers growth opportunities into Senior Marketing Operations Specialist or leadership positions within the marketing operations team

ASSUMPTION: Candidates should research similar roles and industry trends to better understand the unique aspects of this position and Rightpoint's approach to marketing operations.

πŸ“ Sample Projects

  • Managing the QA process for a large-scale email marketing campaign targeting multiple segments
  • Coordinating with cross-functional teams to launch a new SMS marketing initiative
  • Implementing a new project management system to improve marketing operations efficiency
  • Analyzing campaign performance data to optimize marketing strategies and improve ROI

ASSUMPTION: Candidates should be prepared to discuss their experience with relevant marketing projects and provide specific examples of their contributions to successful campaigns.

❓ Key Questions to Ask During Interview

  • Can you describe a typical day or week in this role?
  • How does this role support the overall marketing strategy and goals of the company?
  • What are the most important qualities for success in this role?
  • How does Rightpoint approach work-life balance for its employees?
  • What opportunities are there for professional growth and development within the marketing operations team?
  • How does Rightpoint support its employees in staying up-to-date with industry trends and new technologies?

ASSUMPTION: Candidates should prepare thoughtful questions that demonstrate their interest in the role and the company, as well as their understanding of the marketing operations process.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the linked job posting
  • Tailor your resume to highlight relevant marketing experience and skills
  • Write a cover letter explaining your interest in the role and Rightpoint, and how your background and skills make you a strong fit
  • Prepare examples of your work, such as marketing campaigns or projects, to showcase your skills and accomplishments
  • Follow up with Rightpoint's HR team one week after submitting your application to inquire about your application status

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.