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Digital Strategic Communications and Engagement Manager

Kimberly-Clark
Full-time
On-site
United States
๐Ÿ“ฃ Marketing Communications (MarCom)

๐Ÿ“Œ Core Information

๐Ÿ”น Job Title: Digital Strategic Communications and Engagement Manager

๐Ÿ”น Company: Kimberly-Clark

๐Ÿ”น Location: USA-WI-Flexible Location

๐Ÿ”น Job Type: Full-Time

๐Ÿ”น Category: Manufacturing

๐Ÿ”น Date Posted: 2025-04-30

๐Ÿ”น Experience Level: 10+ years

๐Ÿ”น Remote Status: Remote OK (Georgia, Mississippi, North Carolina, Texas, or Wisconsin)

๐Ÿš€ Job Overview

Key aspects of this role include:

  • Serving as a communications and change management advisor to the North America Supply Chain Digital Systems Director and team members.
  • Designing comprehensive strategies to manage change, including communication plans, stakeholder engagement activities, training programs, and resistance mitigation tactics.
  • Analyzing the potential effects of new changes on different businesses, roles, and employees to identify potential challenges and areas for support.
  • Building relationships with key stakeholders and effectively communicating change initiatives to gain buy-in and support.
  • Facilitating training programs to equip employees with the necessary skills and knowledge to adapt to new processes and systems.
  • Proactively identifying and addressing resistance to change, providing support and guidance to individuals impacted by the transition.
  • Partnering with key project leaders to track the implementation of change initiatives.

ASSUMPTION: This role requires a high level of strategic thinking, communication, and project management skills. The ideal candidate will have experience in corporate communications, change management, or a related field.

๐Ÿ“‹ Key Responsibilities

โœ… Serve as a communications and change management advisor to the North America Supply Chain Digital Systems Director and team members.

โœ… Design comprehensive strategies to manage change, including communication plans, stakeholder engagement activities, training programs, and resistance mitigation tactics.

โœ… Analyze the potential effects of new changes on different businesses, roles, and employees to identify potential challenges and areas for support.

โœ… Build relationships with key stakeholders and effectively communicate change initiatives to gain buy-in and support.

โœ… Facilitate training programs to equip employees with the necessary skills and knowledge to adapt to new processes and systems.

โœ… Proactively identify and address resistance to change, providing support and guidance to individuals impacted by the transition.

โœ… Partner with key project leaders to track the implementation of change initiatives.

ASSUMPTION: This role requires a high level of strategic thinking, communication, and project management skills. The ideal candidate will have experience in corporate communications, change management, or a related field.

๐ŸŽฏ Required Qualifications

Education: A minimum of a bachelorโ€™s degree in communications, journalism, or a related field is required.

Experience: A combination of 10+ years of experience in corporate communications (strategic communications), change management, or marketing is required.

Required Skills:

  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Proven ability to influence and collaborate with various teams and stakeholders.
  • Ability to travel up to 25% of the time.

Preferred Skills:

  • Experience in the manufacturing industry.
  • Fluency in additional languages.

ASSUMPTION: The ideal candidate will have a strong background in corporate communications, change management, or a related field, with a proven track record of driving successful change initiatives.

๐Ÿ’ฐ Compensation & Benefits

Salary Range: $128,000 - $158,000 USD

Benefits:

  • Medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions.
  • On-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
  • Flexible spending and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
  • Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
  • Additional programs and support for continuing education, adopting a child, relocating, or finding temporary childcare.

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles. The actual salary may vary depending on factors such as location, skills, and experience.

๐Ÿ“Œ Applicant Insights

๐Ÿ” Company Context

Industry: Kimberly-Clark operates in the manufacturing industry, specifically in the production of personal care, consumer tissue, and professional products. The company is a global leader in its industry, with a strong focus on innovation, sustainability, and social responsibility.

Company Size: Kimberly-Clark is a large corporation with over 45,000 employees worldwide. As a large company, Kimberly-Clark offers a wide range of career opportunities and resources for professional development.

Founded: Kimberly-Clark was founded in 1872 and has a long history of innovation and growth in the manufacturing industry.

Company Description:

  • Kimberly-Clark is a global leader in personal care, consumer tissue, and professional products, with iconic brands such as Huggiesยฎ, Kleenexยฎ, and Scottยฎ.
  • The company is committed to creating Better Care for a Better World through its products, workplaces, and communities.
  • Kimberly-Clark is dedicated to breaking down barriers to speed decision-making and creating a workplace with a relentless focus on consumers and growing its people.

Company Specialties:

  • Personal care products
  • Consumer tissue products
  • Professional products
  • Sustainability and social responsibility initiatives

Company Website: www.kimberly-clark.com

ASSUMPTION: Kimberly-Clark's large size and global presence offer numerous opportunities for career growth and development. The company's focus on sustainability and social responsibility also makes it an attractive choice for candidates who want to make a positive impact.

๐Ÿ“Š Role Analysis

Career Level: This role is at the senior manager level, requiring a high level of strategic thinking, communication, and project management skills.

Reporting Structure: The Digital Strategic Communications and Engagement Manager reports directly to the North America Supply Chain Digital Systems Director.

Work Arrangement: This role can be performed remotely, with the expectation of traveling up to 25% of the time.

Growth Opportunities:

  • As a large corporation, Kimberly-Clark offers numerous opportunities for career growth and development.
  • The Digital Strategic Communications and Engagement Manager role provides the opportunity to work on high-impact projects and gain exposure to various aspects of the business.
  • Strong performance in this role could lead to advancement opportunities within the communications or supply chain functions.

ASSUMPTION: The ideal candidate for this role will have a strong background in corporate communications, change management, or a related field, with a proven track record of driving successful change initiatives.

๐ŸŒ Location & Work Environment

Office Type: Kimberly-Clark's headquarters are located in Irving, Texas, with additional offices and manufacturing facilities worldwide. This role can be performed remotely, with the expectation of traveling up to 25% of the time.

Office Location(s): The primary location for this role is USA-WI-Flexible Location, with the option to work remotely from Georgia, Mississippi, North Carolina, Texas, or Wisconsin.

Geographic Context:

  • The United States is the primary market for Kimberly-Clark's products, with a strong focus on the North American region.
  • The flexible work arrangement for this role allows for a better work-life balance and the ability to work from various locations within the United States.

Work Schedule: This role is a full-time position, with the expectation of working 40 hours per week. The flexible work arrangement allows for some flexibility in work hours, as long as the required work is completed.

ASSUMPTION: The flexible work arrangement for this role is an attractive feature for candidates who value work-life balance and the ability to work from various locations within the United States.

๐Ÿ’ผ Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • In-depth interview with the hiring team
  • Background check and reference check
  • Job offer

Key Assessment Areas:

  • Communication and interpersonal skills
  • Analytical and problem-solving skills
  • Strategic thinking and planning
  • Ability to influence and collaborate with various teams and stakeholders
  • Adaptability and resilience in the face of change

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
  • Be prepared to discuss your experience with change management, corporate communications, or a related field.
  • Demonstrate your ability to think strategically and plan for various scenarios.
  • Showcase your experience with stakeholder engagement, communication planning, and training program development.

ATS Keywords: Strategic Communications, Change Management, Stakeholder Engagement, Communication Planning, Training Programs, Resistance Mitigation, Project Management, Analytical Skills, Influencing Skills, Team Collaboration, Problem Solving, Adaptability, Networking, Employee Support, Organizational Alignment

ASSUMPTION: The interview process for this role will focus on assessing the candidate's communication, analytical, and strategic thinking skills, as well as their ability to work effectively with various teams and stakeholders.

๐Ÿ› ๏ธ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management tools (e.g., Asana, Trello, Microsoft Project)
  • Communication and collaboration tools (e.g., Slack, Microsoft Teams)
  • Data analysis tools (e.g., Excel, Google Analytics)

ASSUMPTION: The ideal candidate for this role will have experience with various communication, project management, and data analysis tools, as well as the ability to learn and adapt to new technologies as needed.

๐Ÿ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Respect
  • Excellence
  • Innovation
  • Collaboration

Work Style:

  • Results-driven
  • Collaborative
  • Adaptable
  • Innovative
  • Customer-focused

Self-Assessment Questions:

  • Do you align with Kimberly-Clark's core values of integrity, respect, excellence, innovation, and collaboration?
  • Are you comfortable working in a fast-paced, dynamic environment that requires adaptability and resilience?
  • Do you thrive in a results-driven, collaborative work culture that prioritizes customer focus and innovation?

ASSUMPTION: Kimberly-Clark's work culture is fast-paced, dynamic, and results-driven, with a strong focus on collaboration, innovation, and customer focus. Candidates who align with these values and work styles will be the best fit for this role.

โš ๏ธ Potential Challenges

  • Managing resistance to change from employees impacted by new processes or systems.
  • Balancing the needs and priorities of various stakeholders, including employees, management, and external partners.
  • Adapting to a fast-paced, dynamic work environment that requires flexibility and resilience.
  • Working remotely and managing team dynamics in a virtual setting.

ASSUMPTION: The ideal candidate for this role will be comfortable working in a fast-paced, dynamic environment and have experience managing resistance to change, balancing stakeholder needs, and working remotely.

๐Ÿ“ˆ Similar Roles Comparison

  • This role is similar to a Corporate Communications Manager or a Change Management Consultant, with a focus on strategic planning, stakeholder engagement, and project management.
  • Unlike other roles in the communications or change management fields, this role is specific to the manufacturing industry and requires an understanding of supply chain processes and systems.
  • Career progression in this role could lead to advancement opportunities within the communications or supply chain functions, with potential for increased responsibility and leadership roles.

ASSUMPTION: The ideal candidate for this role will have experience in corporate communications, change management, or a related field, with a strong understanding of the manufacturing industry and supply chain processes.

๐Ÿ“ Sample Projects

  • Developing a comprehensive communication plan for a major supply chain systems implementation project, including messaging, stakeholder engagement activities, and training programs.
  • Facilitating a training program for employees to equip them with the necessary skills and knowledge to adapt to new processes and systems.
  • Managing resistance to change by proactively identifying and addressing concerns, providing support and guidance to impacted employees, and developing mitigation tactics.

ASSUMPTION: The ideal candidate for this role will have experience with various aspects of change management, including communication planning, stakeholder engagement, training program development, and resistance mitigation.

โ“ Key Questions to Ask During Interview

  • Can you describe the current state of the supply chain digital systems and the planned changes or improvements?
  • How does this role fit into the overall organizational structure, and who are the key stakeholders I will be working with?
  • What are the most significant challenges facing the supply chain digital systems, and how can this role help address them?
  • How does Kimberly-Clark support the professional development and growth of its employees?
  • What are the expectations for remote work in this role, and how is the team currently managing virtual collaboration?

ASSUMPTION: The ideal candidate for this role will be curious and proactive, asking insightful questions to better understand the role, the team, and the company.

๐Ÿ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
  • Prepare for your interview by researching Kimberly-Clark's products, industry, and company culture.
  • Be ready to discuss your experience with change management, corporate communications, or a related field.
  • Follow up with the hiring manager within 48 hours of your interview to express your interest in the role and reiterate your qualifications.

โš ๏ธ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.