Director, Account Management

📌 Core Information

🔹 Job Title: Director, Account Management

🔹 Company: Influential

🔹 Location: Midwest City, Oklahoma, United States

🔹 Job Type: Full-Time, Remote

🔹 Category: Technology, Information and Media

🔹 Date Posted: April 8, 2025

🔹 Experience Level: 7-9+ years

🔹 Remote Status: Remote Solely

🚀 Job Overview

Key aspects of this role include:

• Managing and growing a portfolio of strategic accounts
• Collaborating with sales leaders and internal teams
• Ensuring exceptional client opportunities and campaign success
• Fostering strong client relationships and driving business outcomes

ASSUMPTION: This role requires a strategic mindset, excellent communication skills, and the ability to thrive in a dynamic environment.

📋 Key Responsibilities

✅ Partner with revenue leaders to manage and grow a portfolio of strategic accounts

✅ Ensure appropriate staffing allocation across capabilities such as strategy & analytics, account management, performance media, creator partnerships, and campaign management

✅ Serve as the client advocate, ensuring the portfolio team has necessary information, awareness of KPIs, and best practices to scope and complete projects on schedule and on budget

✅ Drive vertical/category leadership opportunities in RFPs and opportunistic ideas

✅ Bring forward innovation and inventory leadership opportunities from the i3 team to showcase to clients

✅ Lead and engage portfolio teams across clients and campaigns to drive programs that meet clients' performance and business objectives

✅ Drive adoption of stated client solutions best practices through example setting and positive reinforcement

✅ Monitor and track client performance objectives for all existing initiatives to ensure program goals are being met/exceeded

✅ Act as a point of contact on client accounts, manage client escalations, and solve issues as appropriate

✅ Work with internal teams to ensure clients develop trust in the portfolio team by overseeing client outputs and communication

✅ Ability to see the big picture by thinking conceptually, imaginatively, and systematically addressing potential challenges and optimizing opportunities

✅ Collaborate with other departments to address client needs and scale the business to meet long-term company goals

✅ Lead process improvements, ensuring efficiency, and proactively identifying and mitigating potential risks to the business

✅ Maintain and expand working knowledge of research products, industry trends, and competitive set as they relate to the client’s business

✅ Manage monthly billing reconciliation process with Account Management and Finance teams

ASSUMPTION: This role requires strong leadership, organizational, and communication skills to manage multiple clients and priorities effectively.

🎯 Required Qualifications

Education: Bachelor’s degree or equivalent experience

Experience: 7-9+ years of experience working in a digital or advertising environment

Required Skills:

• Excellent engagement and negotiation skills
• Experience and/or aptitude for working in a startup environment
• Exceptional organizational skills
• Excellent written and verbal communication skills
• Knowledgeable of all major social platforms
• Insatiable curiosity and drive to learn and stay up to date on industry trends

Preferred Skills:

• Experience in influencer marketing or related fields
• Familiarity with AI-powered technology and platforms

ASSUMPTION: Candidates with experience in influencer marketing or AI-powered technology may have an advantage in this role.

💰 Compensation & Benefits

Salary Range: $130,000 - $160,000 per year

Benefits:

• Competitive compensation
• Flexible time off with inclusive holiday benefits
• Comprehensive medical, dental, and vision insurance for employees
• 401(k) matching
• An awesome collaborative work culture, a diverse team, and more!

Working Hours: Full-time, typically 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. Actual compensation may vary based on factors such as skills, experience, and performance.

📌 Applicant Insights

🔍 Company Context

Industry: Influential is a key leader in the influencer marketing space, connecting clients with a network of over 3 million social media influencers. They work with over 60% of the Fortune 500 companies and are the largest influencer marketing company in the world by revenue.

Company Size: Influential is a small company with 11-50 employees, offering a collaborative work culture and a diverse team.

Founded: Influential was founded in 2023 and is headquartered in South Delhi, Delhi, India.

Company Description:

• Influential is an AI-powered technology company specializing in influencer marketing
• They connect brands with influencers and vice versa, fostering meaningful collaborations that drive results
• Their mission is to create high-impact content, connect brands with influencers, and drive real engagement

Company Specialties:

• Technology
• Marketing
• Social media
• Brand deals
• Marketing growth

Company Website: www.influential.co

ASSUMPTION: Influential's focus on AI-powered technology and influencer marketing makes it an innovative and dynamic place to work.

📊 Role Analysis

Career Level: This role is a senior-level position, requiring significant experience and strong leadership skills.

Reporting Structure: The Director, Account Management reports directly to the company's leadership team and is responsible for managing a portfolio of strategic accounts.

Work Arrangement: This role is remote solely, allowing for flexibility and work-life balance.

Growth Opportunities:

• Potential to grow within the company as it expands and gains more clients
• Opportunities to work with high-profile brands and influencers
• Chance to develop leadership and management skills

ASSUMPTION: This role offers significant growth potential as Influential continues to expand and gain more clients in the influencer marketing space.

🌍 Location & Work Environment

Office Type: Remote work environment, with no physical office location required.

Office Location(s): Midwest City, Oklahoma, United States

Geographic Context:

• Midwest City is located in the Oklahoma City metropolitan area
• The city offers a mix of urban and suburban living, with a population of approximately 55,000 people
• Oklahoma has a humid subtropical climate, with hot summers and mild winters

Work Schedule: Full-time, typically 40 hours per week, with flexible hours and the ability to work remotely.

ASSUMPTION: The remote work environment offers flexibility and the ability to work from anywhere, with no commute time required.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• In-depth interview with the leadership team
• Background check and offer extension

Key Assessment Areas:

• Client management and negotiation skills
• Leadership and team management abilities
• Industry knowledge and understanding of influencer marketing
• Problem-solving and strategic thinking

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills
• Demonstrate your understanding of influencer marketing and the role's requirements
• Showcase your leadership and management abilities through examples from your past experiences

ATS Keywords: Account Management, Client Solutions, Influencer Marketing, Strategic Accounts, Team Leadership, Client Relationships, Campaign Success, Business Outcomes

ASSUMPTION: Influential uses an Applicant Tracking System (ATS) to manage job applications, so including relevant keywords in your resume can help your application stand out.

🛠️ Tools & Technologies

• AI-powered technology platform
• Social media management tools
• Project management software
• Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: Familiarity with AI-powered technology and social media management tools may be beneficial for this role.

👔 Cultural Fit Considerations

Company Values:

• Collaboration
• Innovation
• Transparency
• Results-driven approach

Work Style:

• Dynamic and evolving environment
• Remote work with flexible hours
• Strong focus on client relationships and business outcomes

Self-Assessment Questions:

• Do you thrive in a dynamic and evolving environment?
• Are you comfortable working remotely and managing your own time?
• Do you have strong client management and negotiation skills?
• Are you able to generate process and structure as needed to activate your team?

ASSUMPTION: Influential values a collaborative, innovative, and results-driven work environment, with a strong focus on client relationships and business outcomes.

⚠️ Potential Challenges

• Managing multiple clients and priorities effectively
• Thriving in a dynamic and evolving environment
• Working remotely and maintaining a healthy work-life balance
• Keeping up with industry trends and technological advancements

ASSUMPTION: These challenges can be overcome with strong organizational skills, excellent communication, and a proactive approach to problem-solving.

📈 Similar Roles Comparison

• This role is similar to an Account Director or Client Solutions Director in other agencies or technology companies
• However, Influential's focus on AI-powered technology and influencer marketing sets it apart from traditional agencies
• Career path may include progression to a Vice President or other executive leadership roles within the company

ASSUMPTION: While this role shares similarities with other account management positions, Influential's unique focus on AI-powered technology and influencer marketing makes it a distinct opportunity.

📝 Sample Projects

• Developing and executing a strategic account plan for a Fortune 500 client
• Managing a team to deliver exceptional client opportunities and campaign success
• Identifying and pursuing opportunistic ideas to drive vertical/category leadership opportunities

• Collaborating with internal teams to ensure client trust and adoption of best practices

ASSUMPTION: These sample projects demonstrate the strategic and leadership aspects of the Director, Account Management role at Influential.

❓ Key Questions to Ask During Interview

• How does Influential support the growth and development of its employees?
• What are the most significant challenges facing the company in the next 1-2 years, and how can this role help address them?
• How does Influential measure the success of its account management team and individual contributors?
• What opportunities are there for collaboration and knowledge-sharing within the company?
• How does Influidential foster a culture of innovation and continuous learning?

ASSUMPTION: Asking these questions can help you better understand the company's culture, values, and expectations for the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link: https://influential.co/careers
• Tailor your resume and cover letter to highlight your relevant experience and skills
• Prepare examples of your past achievements in client management, team leadership, and campaign success
• Follow up with the hiring manager one week after submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.