Director, Internal Communications

📌 Core Information

🔹 Job Title: Director, Internal Communications

🔹 Company: BlackRock

🔹 Location: New York, NY

🔹 Job Type: Full-Time, Hybrid

🔹 Category: Financial Services

🔹 Date Posted: 2025-04-22

🔹 Experience Level: 10+ years

🔹 Remote Status: On-site with hybrid flexibility

🚀 Job Overview

Key aspects of this role include:

• Leading and executing internal communication initiatives to enhance employee engagement
• Collaborating with senior executives and various internal stakeholders
• Crafting effective communication plans during transformative times
• Managing and developing talent
• Operating in a fast-paced, global environment

ASSUMPTION: This role requires a high level of strategic thinking, project management, and stakeholder engagement skills. It is well-suited for an experienced internal communications professional looking to make a significant impact in a global organization.

📋 Key Responsibilities

✅ Lead and execute internal communication campaigns and initiatives that engage BlackRock’s nearly 23,000 employees worldwide in the firm’s growth strategy and One BlackRock culture

✅ Counsel and partner with senior leaders, HR, cross-functional partners, and other stakeholders on best-in-class internal communication strategies and methods

✅ Anticipate and connect dots across the organization, driving change and innovation in internal communications

✅ Craft and deliver compelling narratives across various channels, aligning with the firm’s strategy, principles, and culture

✅ Measure the effectiveness of communication strategies and continually adjust them based on data

✅ Engage with senior executives and foster collaborative decision-making among senior stakeholders

✅ Manage and develop talent within the internal communications team

ASSUMPTION: This role requires a strong balance of strategic thinking, project management, and stakeholder engagement skills. The ideal candidate will be comfortable working in a dynamic, global environment and driving change through effective communication strategies.

🎯 Required Qualifications

Education: Bachelor's degree in Communications, Journalism, Marketing, or a related field

Experience: 10+ years of experience in internal communications, corporate communications, employee engagement, or employer branding, with a focus on the financial services industry

Required Skills:

• Strategic and tactical communication skills
• Proven ability to engage with senior executives and drive change
• Experience working across different regions and time zones
• Strong project management skills and ability to multitask
• Working knowledge of digital platforms, tools, and communication approaches
• People management experience and ability to develop talent

Preferred Skills:

• Experience in HR, particularly in areas related to culture and employee engagement
• Familiarity with design thinking, digital tools, and GenAI
• Bilingual or multilingual skills

ASSUMPTION: Given the global nature of this role, candidates with experience working across different regions and time zones, as well as those with multilingual skills, may have an advantage.

💰 Compensation & Benefits

Salary Range: USD$194,000.00 - USD$270,000.00 per year

Benefits:

• Healthcare
• Leave Benefits
• Retirement Benefits
• Tuition Reimbursement
• Flexible Time Off

Working Hours: Full-time, with a hybrid work model requiring 4 days in the office per week

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Director-level role in internal communications within the financial services industry in New York, NY.

📌 Applicant Insights

🔍 Company Context

Industry: Financial Services. BlackRock is a global asset manager and technology provider dedicated to helping more and more people experience financial well-being.

Company Size: 10,001+ employees. As a large organization, BlackRock offers extensive resources and opportunities for professional growth.

Founded: 1988. BlackRock has a rich history and a strong track record in the financial services industry.

Company Description:

• BlackRock is a global leader in investment management, with a wide range of investment products and services for both institutions and individuals
• The company is committed to helping more and more people achieve financial well-being through its global investments platform
• BlackRock operates in more than 40 countries and has offices in major financial centers around the world

Company Specialties:

• Investment Management
• Retirement Services
• Technology Solutions
• Sustainable Investing

Company Website: www.blackrock.com

ASSUMPTION: BlackRock's extensive global presence and resources make it an attractive employer for professionals seeking to grow their careers in the financial services industry.

📊 Role Analysis

Career Level: Director. This role is a senior-level position within the internal communications function, reporting directly to the Global Head of Corporate Communications.

Reporting Structure: This role will report directly to the Global Head of Corporate Communications and will manage a team of internal communications professionals.

Work Arrangement: Hybrid. This role requires employees to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week.

Growth Opportunities:

• Potential to advance to a more senior role within the internal communications function or the broader corporate affairs function
• Opportunities to work on high-profile, global projects and initiatives
• Access to professional development and training opportunities

ASSUMPTION: Given BlackRock's size and global presence, there are numerous opportunities for career growth and development within the organization.

🌍 Location & Work Environment

Office Type: Hybrid. BlackRock's hybrid work model enables employees to balance the benefits of in-person collaboration with the flexibility of remote work.

Office Location(s): 50 Hudson Yards, New York, NY 10001, US

Geographic Context:

• New York, NY is a major financial hub and offers a dynamic, multicultural work environment
• The office is located in the Hudson Yards neighborhood, which is known for its modern architecture and amenities
• The area is well-connected by public transportation, making it easily accessible from various neighborhoods in the city

Work Schedule: Full-time, with a hybrid work arrangement requiring 4 days in the office per week

ASSUMPTION: BlackRock's hybrid work model offers employees the best of both worlds, enabling them to collaborate with colleagues in person while also enjoying the flexibility of remote work.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with a member of the HR team
• In-person or virtual interview with the hiring manager and/or other team members
• Final interview with the Global Head of Corporate Communications
• Background check and offer extension

Key Assessment Areas:

• Communication skills and strategic thinking
• Project management and stakeholder engagement skills
• Cultural fit and alignment with BlackRock's values
• Leadership potential and ability to manage and develop talent

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Demonstrate your understanding of BlackRock's business and the internal communications function
• Prepare examples of your past accomplishments that showcase your ability to drive change and engage stakeholders

ATS Keywords: Internal Communications, Corporate Communications, Employee Engagement, Employer Branding, Project Management, Stakeholder Engagement, Change Management, Content Creation, Data Analysis, Leadership, Collaboration, Curiosity, Creativity, Strategic Thinking, Multitasking

ASSUMPTION: BlackRock's application process is designed to assess candidates' skills and cultural fit for the role. Applicants should be prepared to demonstrate their relevant experience and strategic thinking throughout the interview process.

🛠️ Tools & Technologies

• Microsoft Office Suite
• Project management tools (e.g., Asana, Trello, Microsoft Project)
• Communication and collaboration platforms (e.g., Slack, Microsoft Teams)
• Design and multimedia tools (e.g., Adobe Creative Suite, Canva)
• Employee engagement and survey tools (e.g., Culture Amp, Officevibe)

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the team's preferences and the organization's standards. However, strong proficiency in Microsoft Office Suite and project management tools is essential.

👔 Cultural Fit Considerations

Company Values:

• Putting Clients First
• Acting with Integrity
• Fostering Collaboration
• Focusing on Excellence
• Embracing New Ideas

Work Style:

• Collaborative and team-oriented
• Fast-paced and dynamic
• Data-driven and analytical
• Innovative and forward-thinking
• Adaptable and resilient

Self-Assessment Questions:

• Do you have experience working in a fast-paced, global environment, and are you comfortable driving change and innovation?
• Are you able to balance big picture thinking with strong project management skills and nimble execution?
• Do you have a proven track record of engaging with senior executives and fostering collaborative decision-making among senior stakeholders?

ASSUMPTION: BlackRock's culture is highly collaborative and focused on driving excellence through innovation and continuous improvement. Candidates who are able to thrive in this environment and align with the company's values will be most successful in this role.

⚠️ Potential Challenges

• The role requires managing multiple stakeholders and driving change in a complex, global organization
• The fast-paced nature of the role may require working on multiple projects simultaneously and meeting tight deadlines
• The hybrid work arrangement may present challenges in terms of balancing in-person collaboration with remote work
• The role may require travel to BlackRock offices in other regions, depending on business needs

ASSUMPTION: While this role presents numerous opportunities for professional growth and development, it also comes with its own set of challenges that candidates should be prepared to navigate.

📈 Similar Roles Comparison

• Compared to other Director-level internal communications roles, this position offers a broader scope of responsibilities and the opportunity to work on high-profile, global initiatives
• BlackRock's extensive global presence and resources make it an attractive employer for professionals seeking to grow their careers in the financial services industry
• This role offers significant growth opportunities and the potential to advance to a more senior role within the internal communications function or the broader corporate affairs function

ASSUMPTION: Given BlackRock's size and global presence, this role offers numerous advantages over similar roles in smaller organizations, including greater opportunities for career growth and development.

📝 Sample Projects

• Developing and executing a global internal communications campaign to launch a new employee engagement platform
• Crafting and delivering a keynote address to employees at BlackRock's annual global town hall meeting
• Managing a team to create and distribute regular internal newsletters and other communication materials

ASSUMPTION: These sample projects are intended to illustrate the types of initiatives that the successful candidate may be expected to lead and manage in this role. The specific projects and priorities may vary depending on the organization's needs and the team's goals.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and dynamics within the internal communications function?
• How does this role fit into the broader corporate affairs function, and how do the two teams collaborate?
• What are the most pressing challenges facing the internal communications function, and how can this role help address them?
• What opportunities are there for professional development and growth within the internal communications function and the broader corporate affairs function?
• How does BlackRock support work-life balance for employees, particularly in a hybrid work arrangement?

ASSUMPTION: These key questions are designed to help candidates better understand the role, the team, and the organization, and to assess whether the position is the right fit for their career goals and personal preferences.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare examples of your past accomplishments that showcase your ability to drive change and engage stakeholders
• If applicable, prepare a portfolio or examples of your past work to demonstrate your design and multimedia skills
• Follow up with the HR team one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.