📌 Core Information
🔹 Job Title: Director of Corporate Communications
🔹 Company: S&T Bank
🔹 Location: North Bay Shore, New York, United States
🔹 Job Type: Full-Time
🔹 Category: Financial Services
🔹 Date Posted: May 9, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing external and internal communications to enhance S&T Bank's brand and reputation.
- Developing press releases, managing media relations, and collaborating with various departments.
- Working closely with the Director of Sales Strategy and Marketing to create and drive the Bank’s strategy.
- Ensuring a consistent brand voice and increasing brand awareness and visibility.
ASSUMPTION: This role requires a strategic mindset, strong communication skills, and the ability to work effectively with various stakeholders.
📋 Key Responsibilities
✅ Manage external communications program, including press releases, media advisories, and media interviews.
✅ Increase visibility in media and financial press by building relationships with reporters.
✅ Develop and refine crisis communications plans and respond to media/press inquiries during crises.
✅ Manage executive communications and support business leaders in creating multi-channel communications plans.
✅ Collaborate with digital and integrated marketing teams to plan and distribute company announcements.
✅ Support S&T Bank corporate events such as quarterly earnings calls and all employee events as needed.
✅ Work closely with colleagues across the Bank footprint to ensure seamless and consistent communications.
ASSUMPTION: This role requires strong organizational skills, the ability to multitask, and the capacity to work well under pressure, especially during crises.
🎯 Required Qualifications
Education: Bachelor’s degree in English, Communications, Journalism, Public Relations, or a related field.
Experience: 5-10 years of general business experience (financial services preferred) and 5-10 years of specialized communications, public relations, and/or marketing experience.
Required Skills:
- Excellent written and verbal communication skills.
- Proven ability to manage multiple projects and meet deadlines.
- Strong relationships with local, regional, and national media.
- Proven crisis management experience.
- Ability to work effectively with various stakeholders.
Preferred Skills:
- Experience in the financial services industry.
- Bilingual or multilingual skills.
ASSUMPTION: Candidates with relevant experience in financial services and strong crisis management skills will be highly competitive for this role.
💰 Compensation & Benefits
Salary Range: $75,000.00 - $176,000.00 per year
Benefits:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee assistance program
- Tuition reimbursement
Working Hours: Monday – Friday: 8:00 AM - 5:00 PM (additional hours as necessary)
ASSUMPTION: The salary range provided is an estimate based on industry standards for a Director of Corporate Communications role in the financial services industry. Benefits may vary based on the company's benefits package.
📌 Applicant Insights
🔍 Company Context
Industry: S&T Bank operates in the competitive financial services industry, offering a range of banking, lending, and wealth management services.
Company Size: S&T Bank has 1,001-5,000 employees, providing ample opportunities for career growth and collaboration.
Founded: 1902, with a rich history and established reputation in the region.
Company Description:
- S&T Bank provides a full range of financial services to families and businesses throughout Pennsylvania and Ohio.
- The company's mission is to build relationships with customers based on mutual confidence, trust, and performance.
- S&T Bank is committed to establishing partnerships with a focus on longevity through strong customer service.
Company Specialties:
- Checking and savings accounts
- Loans and credit cards
- Online banking
- Financing solutions
- Treasury management
- Merchant services
- Benefit management
- Wealth management
- Insurance services
Company Website: http://www.stbank.com
ASSUMPTION: S&T Bank's extensive range of services and commitment to customer relationships make it an attractive employer in the financial services industry.
📊 Role Analysis
Career Level: This role is a senior-level position, reporting directly to the Director of Sales Strategy and Marketing.
Reporting Structure: The Director of Corporate Communications will oversee external and internal communications, managing relationships with media, employees, and other stakeholders.
Work Arrangement: This role is on-site, with the primary office location in North Bay Shore, New York. Occasional travel may be required.
Growth Opportunities:
- Potential to advance to a Vice President or Senior Vice President role within the communications department.
- Opportunities to expand the scope of the role based on the company's growth and evolving needs.
- Chance to develop leadership skills by managing communications teams and mentoring junior staff.
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to expand the scope of the position and advance within the company.
🌍 Location & Work Environment
Office Type: The primary office is a modern, professional environment with on-site amenities.
Office Location(s): North Bay Shore, New York, and Indiana, Pennsylvania
Geographic Context:
- The North Bay Shore office is located in a suburban area with easy access to major highways and public transportation.
- The Indiana, Pennsylvania office is situated in a historic downtown area with nearby shopping, dining, and cultural attractions.
Work Schedule: Monday – Friday: 8:00 AM - 5:00 PM (additional hours as necessary)
ASSUMPTION: The work environment at S&T Bank is professional and collaborative, with opportunities for growth and development in a dynamic industry.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screen with the HR department
- In-person or video interview with the hiring manager
- Final interview with senior leadership
Key Assessment Areas:
- Communication skills and ability to manage media relations
- Crisis management experience and problem-solving skills
- Understanding of the financial services industry and relevant regulations
- Ability to work effectively with various stakeholders and manage multiple projects
Application Tips:
- Tailor your resume to highlight relevant experience in communications, public relations, and crisis management.
- Prepare examples of successful media relations campaigns and crisis management strategies.
- Research S&T Bank's mission, values, and recent news to demonstrate your understanding of the company and its industry.
ATS Keywords: Corporate Communications, Public Relations, Crisis Management, Media Relations, Strategic Storytelling, Employee Communications, Brand Management, Press Releases, Investor Relations, Digital Marketing, Event Coordination, Cross-Functional Collaboration, Communication Strategy, Content Development, Relationship Building, Reporting
ASSUMPTION: Applicants should tailor their resumes and cover letters to emphasize their relevant experience and skills, demonstrating their fit for the role and the company's culture.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Crisis communication software (e.g., OnSolve, Everbridge)
- Media monitoring and analysis tools (e.g., Muck Rack, Critical Mention)
- Project management software (e.g., Asana, Trello)
ASSUMPTION: Familiarity with industry-standard tools and software is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Customer-focused
- Integrity
- Collaboration
- Accountability
- Innovation
Work Style:
- Professional and collaborative
- Results-driven and proactive
- Adaptable and responsive to changing priorities
Self-Assessment Questions:
- How do you align with S&T Bank's customer-focused value, and can you provide an example of a time when you went above and beyond to meet a customer's needs?
- Describe a situation where you had to manage a crisis or challenging media situation, and how did you ensure that the company's reputation was protected?
- How do you balance multiple projects and priorities, and can you provide an example of a time when you successfully managed competing demands?
ASSUMPTION: Applicants should assess their fit with S&T Bank's values and work style, and be prepared to provide specific examples of their relevant experience and skills during the interview process.
⚠️ Potential Challenges
- Managing media relations in a fast-paced, dynamic environment
- Balancing multiple projects and priorities, often with tight deadlines
- Navigating crises and challenging media situations with grace and professionalism
- Working effectively with various stakeholders, including senior leadership, business line leaders, and employees
ASSUMPTION: Applicants should be prepared to address these potential challenges and demonstrate their ability to succeed in a demanding, high-pressure role.
📈 Similar Roles Comparison
- Unlike other communications roles, this position requires a strong focus on crisis management and media relations, as well as the ability to work effectively with various stakeholders.
- In the financial services industry, communications professionals must have a strong understanding of relevant regulations and industry trends.
- Career paths for communications professionals in the financial services industry may include advancing to a Vice President or Senior Vice President role within the communications department or transitioning to a corporate communications role within another department, such as marketing or human resources.
ASSUMPTION: Applicants should research similar roles in the financial services industry to better understand the unique demands and opportunities of this position.
📝 Sample Projects
- Developing and executing a comprehensive crisis communication plan for a hypothetical data breach
- Managing media relations for a major product launch or expansion into a new market
- Creating and implementing an internal communications campaign to announce a significant organizational change or merger
ASSUMPTION: Applicants should be prepared to discuss their relevant experience and skills in managing communications projects, with a focus on crisis management, media relations, and internal communications.
❓ Key Questions to Ask During Interview
- How does this role fit into the company's overall communications strategy, and what are the key priorities for the first 90 days?
- Can you describe the team structure and dynamics within the communications department, and how does this role collaborate with other departments?
- What is the company's approach to crisis management, and how does this role contribute to that strategy?
- How does the company support the professional development and growth of its communications team members?
- What is the company's long-term vision for the communications department, and how does this role contribute to that vision?
ASSUMPTION: Applicants should ask thoughtful, insightful questions that demonstrate their understanding of the role and the company's culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience in communications, public relations, and crisis management.
- Prepare a cover letter that demonstrates your understanding of the role and the company's culture, and explains how your skills and experience make you a strong fit for the position.
- Prepare examples of successful media relations campaigns and crisis management strategies to discuss during the interview process.
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
