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Director of Inbound Marketing (Remote)

KnowBe4
Full-time
Remote
Worldwide

πŸ“Œ Core Information

πŸ”Ή Job Title: Director of Inbound Marketing (Remote)

πŸ”Ή Company: KnowBe4

πŸ”Ή Location: Remote (US only)

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: April 22, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Remote (US only)

πŸš€ Job Overview

Key aspects of this role include:

  • Managing inbound marketing team and processes to achieve company goals for brand awareness and demand generation.
  • Executing strategies across various inbound marketing channels, including website/blog strategy, SEO, paid search, paid and organic social media.
  • Overseeing website expansion and optimization, including traffic/conversion analysis, personalization, online chat, heat mapping, etc.
  • Collaborating with marketing team members to maintain a consistent brand voice and message across all programs.
  • Staying up-to-date with digital marketing trends and potential new channels and strategies to keep KnowBe4 ahead.

ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a deep understanding of inbound marketing channels and tactics.

πŸ“‹ Key Responsibilities

βœ… Manage inbound marketing team members and processes to achieve company goals for brand awareness, demand generation, and opportunity creation.

βœ… Execute strategy for inbound marketing channels, including website/blog strategy, SEO, paid search, paid and organic social media.

βœ… Oversee expansion of websites, including knowbe4.com, localized international websites, and other websites as needed, including traffic/conversion analysis, personalization, online chat, heat mapping, etc.

βœ… Measure and optimize inbound marketing programs using vendor-specific reports, internal dashboards/reports, and CRM data.

βœ… Identify, evaluate, and test new marketing programs with existing and new vendors to improve lead quality and conversion.

βœ… Collaborate with marketing team members to maintain a consistent brand voice and message across all programs.

βœ… Review and approve promotional content such as advertisements, blogs, infographics, etc.

βœ… Stay up-to-date with digital marketing trends and potential new channels and strategies to keep KnowBe4 ahead.

βœ… Identify, evaluate, and manage marketing agencies, vendors, and platforms.

βœ… Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight.

ASSUMPTION: This role requires a high level of autonomy and the ability to manage multiple projects and teams simultaneously.

🎯 Required Qualifications

Education: Bachelor’s Degree in Marketing or similar field, or equivalent work experience.

Experience: 3+ years of experience managing teams relating to websites, SEO/paid search, and organic/paid social media.

Required Skills:

  • Significant experience with all aspects of the inbound marketing function and processes.
  • Experience partnering with executive leaders in Sales, RevOps, Product, etc.
  • Experience with B2B marketing in the technology industry (IT Security and SaaS marketing a plus).
  • Experience handling marketing budgets and forecasting/reporting results.
  • Experience with Salesforce and Google Analytics.
  • Significant management experience overseeing teams of 2 or more.
  • Excellent communicator and creative thinker, with an ability to use both data and intuition to inform decisions.
  • Expert in end-to-end marketing for inbound marketing functions.
  • Strong analytical skills and the ability to extract meaning from data and apply that meaning to improving program performance.
  • Significant experience managing and negotiating with demand generation vendors and platform providers.

Preferred Skills:

  • Fluency in additional languages (Spanish, French, German, etc.) for international website management.
  • Experience with marketing automation platforms (e.g., HubSpot, Marketo).

ASSUMPTION: Candidates with experience in the cybersecurity industry and familiarity with KnowBe4's products and services may have an advantage.

πŸ’° Compensation & Benefits

Salary Range: $145,000 - $150,000 per year (based on experience and qualifications)

Benefits:

  • Company-wide bonuses based on monthly sales targets.
  • Employee referral bonuses.
  • Adoption assistance.
  • Tuition reimbursement.
  • Certification reimbursement and completion bonuses.
  • Relaxed dress code.

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and may vary depending on the candidate's skills and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: KnowBe4 operates in the cybersecurity industry, focusing on security awareness training and simulated phishing. The company is a leader in its field, with a strong focus on innovation and customer success.

Company Size: KnowBe4 is a mid-sized company with 1,001-5,000 employees, providing a dynamic and collaborative work environment.

Founded: KnowBe4 was founded in 2010 and has since grown to become a public company with a strong global presence.

Company Description:

  • KnowBe4 is the provider of the world's largest security awareness training and simulated phishing platform, used by tens of thousands of organizations around the globe.
  • The company enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
  • KnowBe4 has been certified as a "Great Place To Work" in multiple countries and has earned numerous prestigious awards, including Fortune's best places to work for women, millennials, and in technology for four years in a row.

Company Specialties:

  • Internet Security Awareness Training
  • Network Security
  • Cybercrime Prevention
  • Simulated Phishing
  • Security Awareness Training
  • Cybersecurity
  • Governance
  • Risk & Compliance
  • World's Largest Security Awareness Training Library
  • Free IT Security Tools
  • Inoculating Employees Against Social Engineering
  • Enable Employees To Make Smarter Security Decisions
  • KCM GRC Platform
  • Phishing Security Test
  • Phish Alert Button
  • Ransomware Simulator
  • Cybersecurity Webinars
  • Cybersecurity Whitepapers
  • and Human Risk Management

Company Website: www.knowbe4.com

ASSUMPTION: KnowBe4's focus on employee development, collaboration, and work-life balance makes it an attractive place to work for marketing professionals seeking to grow their careers in the cybersecurity industry.

πŸ“Š Role Analysis

Career Level: This role is a senior-level position, reporting directly to the Chief Marketing Officer (CMO) or another senior marketing leader.

Reporting Structure: The Director of Inbound Marketing will oversee a team of inbound marketing specialists and may collaborate with other marketing teams, such as content, social media, and events.

Work Arrangement: This is a remote position open to candidates based in the United States.

Growth Opportunities:

  • As KnowBe4 continues to grow, there may be opportunities for the Director of Inbound Marketing to expand their team or take on additional responsibilities.
  • KnowBe4 offers tuition reimbursement and certification completion bonuses, providing opportunities for professional development.
  • The company's focus on innovation and customer success creates an environment where high-performing employees can make a significant impact on the organization's growth and success.

ASSUMPTION: This role offers a unique opportunity for a senior marketing professional to make a significant impact on a growing company in the cybersecurity industry.

🌍 Location & Work Environment

Office Type: Remote (work from home)

Office Location(s): N/A (remote position)

Geographic Context:

  • KnowBe4 is headquartered in Clearwater, Florida, with additional offices worldwide.
  • The company has a strong global presence, with customers in over 180 countries.
  • As a remote position, the Director of Inbound Marketing will have the flexibility to work from any location within the United States.

Work Schedule: Full-time (40 hours per week), with flexible hours and the ability to work remotely.

ASSUMPTION: The remote work arrangement for this position may provide greater flexibility and work-life balance for the right candidate.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the HR team
  • Technical assessment or case study
  • Interview with the hiring manager and/or other team members
  • Final interview with the CMO or another senior marketing leader
  • Background check and offer

Key Assessment Areas:

  • Inbound marketing strategy and execution
  • Team management and leadership skills
  • Data analysis and reporting
  • Budget management and forecasting
  • Collaboration and communication skills
  • Cultural fit and alignment with KnowBe4's values

Application Tips:

  • Tailor your resume and cover letter to highlight your experience and skills related to inbound marketing, team management, and data analysis.
  • Be prepared to discuss your experience with inbound marketing channels, including SEO, paid search, and social media.
  • Demonstrate your understanding of KnowBe4's products and services and how your skills and experience align with the company's mission and values.
  • Showcase your ability to work independently and manage multiple projects and teams simultaneously.

ATS Keywords: Inbound Marketing, SEO, Paid Search, Social Media, Team Management, Data Analysis, B2B Marketing, Budget Management, Vendor Management, Content Creation, Digital Marketing Trends, CRM, Google Analytics, Creative Thinking, Analytical Skills

ASSUMPTION: KnowBe4's interview process is designed to assess candidates' technical skills, leadership potential, and cultural fit with the company's values and mission.

πŸ› οΈ Tools & Technologies

  • Salesforce
  • Google Analytics
  • HubSpot or other marketing automation platforms (preferred)
  • SEO tools (e.g., SEMrush, Ahrefs, Moz)
  • Social media management tools (e.g., Hootsuite, Buffer)
  • Project management tools (e.g., Asana, Trello)
  • Collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: The Director of Inbound Marketing will be expected to have proficiency in the tools and technologies listed above, as well as a willingness to learn and adapt to new tools as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Radical Transparency
  • Extreme Ownership
  • Continuous Professional Development
  • Work-Life Balance
  • Customer Success

Work Style:

  • Collaborative and team-oriented
  • Data-driven and results-focused
  • Innovative and adaptable
  • Customer-centric
  • Fun and engaging work environment

Self-Assessment Questions:

  • Do you thrive in a collaborative and data-driven work environment?
  • Are you comfortable managing multiple projects and teams simultaneously?
  • Do you have a proven track record of success in inbound marketing and team leadership?
  • Are you passionate about customer success and continuous professional development?
  • Do you enjoy working in a fast-paced and dynamic industry, such as cybersecurity?

ASSUMPTION: Candidates who align with KnowBe4's values and work style are more likely to succeed in this role and make a positive impact on the company's growth and success.

⚠️ Potential Challenges

  • Managing a remote team and maintaining productivity and engagement.
  • Keeping up with the latest trends and best practices in inbound marketing and digital marketing trends.
  • Balancing multiple projects and priorities, often with tight deadlines.
  • Collaborating effectively with cross-functional teams, including sales, product, and customer success.
  • Adapting to changes in the cybersecurity industry and KnowBe4's product offerings.

ASSUMPTION: The Director of Inbound Marketing must be able to navigate these challenges and thrive in a dynamic and fast-paced work environment.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other senior-level marketing positions, such as Senior Marketing Manager, Senior Demand Generation Manager, or Senior Inbound Marketing Manager.
  • However, this role is unique in its focus on the cybersecurity industry and KnowBe4's products and services.
  • Career path comparison: This role may lead to promotions within the marketing department, such as Vice President of Marketing or Chief Marketing Officer, or to other senior leadership roles within the organization.

ASSUMPTION: Candidates with experience in the cybersecurity industry and familiarity with KnowBe4's products and services may have an advantage in this role.

πŸ“ Sample Projects

  • Developing and executing a comprehensive inbound marketing strategy to drive brand awareness and demand generation for KnowBe4's products and services.
  • Managing a team of inbound marketing specialists to execute campaigns across various channels, including website/blog strategy, SEO, paid search, and social media.
  • Overseeing website expansion and optimization, including traffic/conversion analysis, personalization, online chat, heat mapping, etc.
  • Collaborating with cross-functional teams to develop and execute promotional content, such as advertisements, blogs, infographics, etc.
  • Identifying, evaluating, and testing new marketing programs with existing and new vendors to improve lead quality and conversion.

ASSUMPTION: These sample projects are designed to give candidates an idea of the types of responsibilities and initiatives they may encounter in this role.

❓ Key Questions to Ask During Interview

  • What are the biggest challenges facing the inbound marketing team currently, and how can this role help address them?
  • How does this role collaborate with other marketing teams, such as content, social media, and events?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does KnowBe4 support the professional development and growth of its employees?
  • What is the company's long-term vision for the inbound marketing team, and how does this role fit into that vision?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and your understanding of the company's mission and values.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your experience and skills related to inbound marketing, team management, and data analysis.
  • Prepare for your interview by researching KnowBe4's products and services and demonstrating your understanding of the company's mission and values.
  • Be ready to discuss your experience with inbound marketing channels, including SEO, paid search, and social media.
  • Follow up with the hiring manager within 48 hours after your interview to express your interest in the role and reiterate your qualifications.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.