T

Director of Marketing Operations

Tremendous
Full-time
Remote
Worldwide
βš™οΈ Marketing Operations

πŸ“Œ Core Information

πŸ”Ή Job Title: Director of Marketing Operations

πŸ”Ή Company: Tremendous

πŸ”Ή Location: Remote (Americas)

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: June 20, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Remote Solely

πŸš€ Job Overview

Key aspects of this role include:

  • Building and optimizing marketing systems and processes to drive growth
  • Partnering cross-functionally to ensure data integrity and efficient go-to-market motions
  • Analyzing data to make informed decisions and improve ROI
  • Managing the marketing tech stack and driving critical projects
  • Working in a fast-paced, startup environment with a remote, high-documentation, low-meeting culture

ASSUMPTION: This role requires a strong analytical mindset, project management skills, and the ability to thrive in a dynamic, startup environment.

πŸ“‹ Key Responsibilities

βœ… Own and optimize the marketing tech stack, including tools like HubSpot, Salesforce, and BI platforms

βœ… Design and optimize end-to-end campaign workflows from lead capture to hand-off to Sales

βœ… Build and maintain KPI dashboards, and identify opportunities to optimize marketing investments

βœ… Drive critical projects from strategy to implementation, such as lead scoring models and attribution frameworks

βœ… Partner with cross-functional teams to maintain data integrity and ensure single-source-of-truth reporting

βœ… Continuously evaluate new tools and processes that unlock scale, automation, or insights

ASSUMPTION: This role involves a mix of strategic planning, hands-on execution, and cross-functional collaboration.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)

Experience: 5+ years in Marketing Operations or Revenue/Growth Ops with heavy marketing focus for a fintech or SaaS company

Required Skills:

  • Deep experience with modern GTM stacks, including HubSpot, Salesforce, BI platforms, enrichment, chat, and ABM tools
  • Proven track record of pipeline forecasting, attribution modeling, and ROI analysis
  • Exceptional analytical skills, including advanced Excel/Sheets, SQL or warehouse querying, and familiarity with statistical testing/experimentation methodologies
  • Hands-on builder mentality, comfortable designing workflows, writing automation logic, and QA-ing data
  • Strong project-management skills, able to wrangle multiple stakeholders, deadlines, and competing priorities
  • Clear and concise communicator, able to translate complex analysis into actionable insights for various stakeholders
  • Startup grit, able to iterate quickly, embrace ambiguity, and enjoy scaling systems from scrappy to sophisticated

Preferred Skills:

  • Experience with specific tools mentioned in the job description
  • Familiarity with the fintech or SaaS industry

ASSUMPTION: Candidates should have a strong foundation in marketing operations and be comfortable working with data and various marketing tools.

πŸ’° Compensation & Benefits

Salary Range: $180,000 - $220,000 USD per year (based on industry standards for the role, experience level, and location)

Benefits:

  • Competitive pay
  • Equity
  • Benefits package

Working Hours: Full-time position, with flexible hours and a remote work arrangement

ASSUMPTION: The salary range is competitive for the role and experience level, and the benefits package is standard for a profitable, high-growth company.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services, specifically focused on global payouts and rewards

Company Size: 51-200 employees, offering a mid-sized company experience with ample growth opportunities

Founded: 2010, with over a decade of experience in the market

Company Description:

  • Tremendous is the simplest way to send rewards and payouts globally, handling international sending and offering 1,000 redemption options
  • Fully remote, highly profitable, and self-funded, offering a unique work environment with a high-documentation, low-meeting culture
  • Focused on customer support, with a best-in-class team to assist businesses and recipients

Company Specialties:

  • Technology and enterprise software
  • Prepaid cards and customer promotions
  • Market research incentives and health & wellness incentives
  • Global payments and bulk payments

Company Website: https://www.tremendous.com/

ASSUMPTION: Tremendous offers a unique value proposition in the global payouts and rewards market, with a strong focus on customer support and a remote, high-documentation, low-meeting culture.

πŸ“Š Role Analysis

Career Level: Mid-level to senior, with opportunities for growth and impact within the marketing operations function

Reporting Structure: Reports directly to the VP of Marketing, with cross-functional collaboration with Demand Generation, Product Marketing, Corporate Marketing, Sales Ops, and Finance teams

Work Arrangement: Remote solely, with the flexibility to work from anywhere in the Americas

Growth Opportunities:

  • As the company grows, there will be opportunities to expand the marketing operations team and take on more strategic responsibilities
  • Potential to collaborate with and learn from various cross-functional teams, gaining a well-rounded understanding of the business
  • Chance to make a significant impact on the company's growth and success by optimizing marketing processes and improving ROI

ASSUMPTION: This role offers a unique opportunity to grow both personally and professionally, with a strong focus on data-driven decision making and cross-functional collaboration.

🌍 Location & Work Environment

Office Type: Fully remote, with no physical office location

Office Location(s): N/A

Geographic Context:

  • Tremendous is headquartered in New York, NY, but employees can work from anywhere in the Americas
  • The company operates globally, with a focus on international sending and over 200 countries covered
  • The remote work arrangement allows for a diverse and inclusive team, with employees from various backgrounds and locations

Work Schedule: Flexible, with a focus on results and output rather than hours worked

ASSUMPTION: The fully remote work environment offers flexibility and inclusivity, allowing employees to balance their personal and professional lives more effectively.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • Technical assessment or case study
  • Final interview with the VP of Marketing and potentially other team members

Key Assessment Areas:

  • Analytical skills and problem-solving abilities
  • Project management and organizational skills
  • Communication and presentation skills
  • Cultural fit and alignment with Tremendous' values

Application Tips:

  • Highlight relevant experience and achievements in marketing operations, data analysis, and project management
  • Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications
  • Prepare for behavioral and situational interview questions, focusing on your ability to work in a remote, startup environment

ATS Keywords: Marketing Operations, Data Analysis, Project Management, Campaign Optimization, Budgeting, ROI Analysis, Salesforce, HubSpot, SQL, Statistical Testing, Lead Scoring, Attribution Modeling, Automation, Data Integrity, Communication, Startup Environment

ASSUMPTION: The interview process will focus on assessing analytical skills, problem-solving abilities, and cultural fit, with a strong emphasis on the candidate's ability to thrive in a remote, startup environment.

πŸ› οΈ Tools & Technologies

  • HubSpot (or Marketo/Pardot)
  • Salesforce
  • BI platforms (Looker, Tableau, Mode, or similar)
  • Enrichment, chat, and ABM tools
  • Excel/Sheets
  • SQL or warehouse querying

ASSUMPTION: The required tools and technologies are industry-standard and widely used in marketing operations roles, with a focus on data analysis and automation.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Data-driven decision making
  • Continuous learning and improvement
  • Transparency and open communication
  • Inclusivity and diversity

Work Style:

  • Highly collaborative and cross-functional
  • Focused on results and output rather than hours worked
  • Emphasizes clear communication and documentation

Self-Assessment Questions:

  • Do you thrive in a remote, startup environment with a high-documentation, low-meeting culture?
  • Are you comfortable working with data and making data-driven decisions?
  • Do you have strong project management skills and the ability to wrangle multiple stakeholders?

ASSUMPTION: Candidates should assess their fit with Tremendous' values and work style, ensuring they are comfortable working in a remote, data-driven, and collaborative environment.

⚠️ Potential Challenges

  • Working in a fast-paced, startup environment with a high volume of data and competing priorities
  • Managing multiple stakeholders and cross-functional teams with varying levels of technical expertise
  • Ensuring data integrity and maintaining a single source of truth across multiple tools and platforms
  • Continuously evaluating and optimizing marketing processes and workflows to improve ROI

ASSUMPTION: The role presents unique challenges and opportunities for growth, with a strong focus on data-driven decision making and cross-functional collaboration.

πŸ“ˆ Similar Roles Comparison

  • Compared to other marketing operations roles, this position places a stronger emphasis on data analysis and optimization, with a focus on improving ROI and driving growth
  • Industry-specific context: The global payouts and rewards market is competitive, with a strong focus on customer support and international sending capabilities
  • Career path comparison: This role offers opportunities for growth and impact within the marketing operations function, with potential to expand the team and take on more strategic responsibilities

ASSUMPTION: This role is unique in its focus on data-driven decision making and optimization, with a strong emphasis on improving ROI and driving growth within the global payouts and rewards market.

πŸ“ Sample Projects

  • Optimizing the lead funnel and improving conversion rates through data analysis and A/B testing
  • Developing and implementing a lead scoring model to prioritize high-quality leads and improve marketing efficiency
  • Building and maintaining KPI dashboards to track marketing performance and identify opportunities for improvement

ASSUMPTION: These sample projects illustrate the data-driven and strategic nature of the role, with a focus on improving marketing efficiency and ROI.

❓ Key Questions to Ask During Interview

  • Can you describe the current marketing tech stack and how it has evolved over time?
  • How does the marketing team collaborate with other departments, such as Sales and Product, to ensure alignment and efficiency?
  • What are the biggest challenges facing the marketing operations function, and how can this role help address them?
  • How does Tremendous support the professional growth and development of its employees, particularly in the marketing operations function?
  • What is the company's long-term vision for the marketing operations team, and how does this role fit into that vision?

ASSUMPTION: These interview questions focus on understanding the company's marketing tech stack, cross-functional collaboration, and long-term vision for the marketing operations team.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant experience and skills, emphasizing your ability to work in a remote, startup environment and make data-driven decisions
  • Prepare for behavioral and situational interview questions, focusing on your problem-solving abilities, project management skills, and cultural fit
  • Follow up with the hiring manager one week after submitting your application, expressing your interest in the role and asking if they need any additional information

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.