π Core Information
πΉ Job Title: Director of Marketing Operations
πΉ Company: Tremendous
πΉ Location: Remote (Americas)
πΉ Job Type: Full-Time
πΉ Category: Marketing
πΉ Date Posted: June 20, 2025
πΉ Experience Level: 5-10 years
πΉ Remote Status: Remote Solely
π Job Overview
Key aspects of this role include:
- Building and optimizing marketing systems and processes to drive growth
- Partnering cross-functionally to ensure data integrity and efficient go-to-market motions
- Analyzing data to make informed decisions and improve ROI
- Managing the marketing tech stack and driving critical projects
- Working in a fast-paced, startup environment with a remote, high-documentation, low-meeting culture
ASSUMPTION: This role requires a strong analytical mindset, project management skills, and the ability to thrive in a dynamic, startup environment.
π Key Responsibilities
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Own and optimize the marketing tech stack, including tools like HubSpot, Salesforce, and BI platforms
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Design and optimize end-to-end campaign workflows from lead capture to hand-off to Sales
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Build and maintain KPI dashboards, and identify opportunities to optimize marketing investments
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Drive critical projects from strategy to implementation, such as lead scoring models and attribution frameworks
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Partner with cross-functional teams to maintain data integrity and ensure single-source-of-truth reporting
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Continuously evaluate new tools and processes that unlock scale, automation, or insights
ASSUMPTION: This role involves a mix of strategic planning, hands-on execution, and cross-functional collaboration.
π― Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)
Experience: 5+ years in Marketing Operations or Revenue/Growth Ops with heavy marketing focus for a fintech or SaaS company
Required Skills:
- Deep experience with modern GTM stacks, including HubSpot, Salesforce, BI platforms, enrichment, chat, and ABM tools
- Proven track record of pipeline forecasting, attribution modeling, and ROI analysis
- Exceptional analytical skills, including advanced Excel/Sheets, SQL or warehouse querying, and familiarity with statistical testing/experimentation methodologies
- Hands-on builder mentality, comfortable designing workflows, writing automation logic, and QA-ing data
- Strong project-management skills, able to wrangle multiple stakeholders, deadlines, and competing priorities
- Clear and concise communicator, able to translate complex analysis into actionable insights for various stakeholders
- Startup grit, able to iterate quickly, embrace ambiguity, and enjoy scaling systems from scrappy to sophisticated
Preferred Skills:
- Experience with specific tools mentioned in the job description
- Familiarity with the fintech or SaaS industry
ASSUMPTION: Candidates should have a strong foundation in marketing operations and be comfortable working with data and various marketing tools.
π° Compensation & Benefits
Salary Range: $180,000 - $220,000 USD per year (based on industry standards for the role, experience level, and location)
Benefits:
- Competitive pay
- Equity
- Benefits package
Working Hours: Full-time position, with flexible hours and a remote work arrangement
ASSUMPTION: The salary range is competitive for the role and experience level, and the benefits package is standard for a profitable, high-growth company.
π Applicant Insights
π Company Context
Industry: Financial Services, specifically focused on global payouts and rewards
Company Size: 51-200 employees, offering a mid-sized company experience with ample growth opportunities
Founded: 2010, with over a decade of experience in the market
Company Description:
- Tremendous is the simplest way to send rewards and payouts globally, handling international sending and offering 1,000 redemption options
- Fully remote, highly profitable, and self-funded, offering a unique work environment with a high-documentation, low-meeting culture
- Focused on customer support, with a best-in-class team to assist businesses and recipients
Company Specialties:
- Technology and enterprise software
- Prepaid cards and customer promotions
- Market research incentives and health & wellness incentives
- Global payments and bulk payments
Company Website: https://www.tremendous.com/
ASSUMPTION: Tremendous offers a unique value proposition in the global payouts and rewards market, with a strong focus on customer support and a remote, high-documentation, low-meeting culture.
π Role Analysis
Career Level: Mid-level to senior, with opportunities for growth and impact within the marketing operations function
Reporting Structure: Reports directly to the VP of Marketing, with cross-functional collaboration with Demand Generation, Product Marketing, Corporate Marketing, Sales Ops, and Finance teams
Work Arrangement: Remote solely, with the flexibility to work from anywhere in the Americas
Growth Opportunities:
- As the company grows, there will be opportunities to expand the marketing operations team and take on more strategic responsibilities
- Potential to collaborate with and learn from various cross-functional teams, gaining a well-rounded understanding of the business
- Chance to make a significant impact on the company's growth and success by optimizing marketing processes and improving ROI
ASSUMPTION: This role offers a unique opportunity to grow both personally and professionally, with a strong focus on data-driven decision making and cross-functional collaboration.
π Location & Work Environment
Office Type: Fully remote, with no physical office location
Office Location(s): N/A
Geographic Context:
- Tremendous is headquartered in New York, NY, but employees can work from anywhere in the Americas
- The company operates globally, with a focus on international sending and over 200 countries covered
- The remote work arrangement allows for a diverse and inclusive team, with employees from various backgrounds and locations
Work Schedule: Flexible, with a focus on results and output rather than hours worked
ASSUMPTION: The fully remote work environment offers flexibility and inclusivity, allowing employees to balance their personal and professional lives more effectively.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- Technical assessment or case study
- Final interview with the VP of Marketing and potentially other team members
Key Assessment Areas:
- Analytical skills and problem-solving abilities
- Project management and organizational skills
- Communication and presentation skills
- Cultural fit and alignment with Tremendous' values
Application Tips:
- Highlight relevant experience and achievements in marketing operations, data analysis, and project management
- Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications
- Prepare for behavioral and situational interview questions, focusing on your ability to work in a remote, startup environment
ATS Keywords: Marketing Operations, Data Analysis, Project Management, Campaign Optimization, Budgeting, ROI Analysis, Salesforce, HubSpot, SQL, Statistical Testing, Lead Scoring, Attribution Modeling, Automation, Data Integrity, Communication, Startup Environment
ASSUMPTION: The interview process will focus on assessing analytical skills, problem-solving abilities, and cultural fit, with a strong emphasis on the candidate's ability to thrive in a remote, startup environment.
π οΈ Tools & Technologies
- HubSpot (or Marketo/Pardot)
- Salesforce
- BI platforms (Looker, Tableau, Mode, or similar)
- Enrichment, chat, and ABM tools
- Excel/Sheets
- SQL or warehouse querying
ASSUMPTION: The required tools and technologies are industry-standard and widely used in marketing operations roles, with a focus on data analysis and automation.
π Cultural Fit Considerations
Company Values:
- Data-driven decision making
- Continuous learning and improvement
- Transparency and open communication
- Inclusivity and diversity
Work Style:
- Highly collaborative and cross-functional
- Focused on results and output rather than hours worked
- Emphasizes clear communication and documentation
Self-Assessment Questions:
- Do you thrive in a remote, startup environment with a high-documentation, low-meeting culture?
- Are you comfortable working with data and making data-driven decisions?
- Do you have strong project management skills and the ability to wrangle multiple stakeholders?
ASSUMPTION: Candidates should assess their fit with Tremendous' values and work style, ensuring they are comfortable working in a remote, data-driven, and collaborative environment.
β οΈ Potential Challenges
- Working in a fast-paced, startup environment with a high volume of data and competing priorities
- Managing multiple stakeholders and cross-functional teams with varying levels of technical expertise
- Ensuring data integrity and maintaining a single source of truth across multiple tools and platforms
- Continuously evaluating and optimizing marketing processes and workflows to improve ROI
ASSUMPTION: The role presents unique challenges and opportunities for growth, with a strong focus on data-driven decision making and cross-functional collaboration.
π Similar Roles Comparison
- Compared to other marketing operations roles, this position places a stronger emphasis on data analysis and optimization, with a focus on improving ROI and driving growth
- Industry-specific context: The global payouts and rewards market is competitive, with a strong focus on customer support and international sending capabilities
- Career path comparison: This role offers opportunities for growth and impact within the marketing operations function, with potential to expand the team and take on more strategic responsibilities
ASSUMPTION: This role is unique in its focus on data-driven decision making and optimization, with a strong emphasis on improving ROI and driving growth within the global payouts and rewards market.
π Sample Projects
- Optimizing the lead funnel and improving conversion rates through data analysis and A/B testing
- Developing and implementing a lead scoring model to prioritize high-quality leads and improve marketing efficiency
- Building and maintaining KPI dashboards to track marketing performance and identify opportunities for improvement
ASSUMPTION: These sample projects illustrate the data-driven and strategic nature of the role, with a focus on improving marketing efficiency and ROI.
β Key Questions to Ask During Interview
- Can you describe the current marketing tech stack and how it has evolved over time?
- How does the marketing team collaborate with other departments, such as Sales and Product, to ensure alignment and efficiency?
- What are the biggest challenges facing the marketing operations function, and how can this role help address them?
- How does Tremendous support the professional growth and development of its employees, particularly in the marketing operations function?
- What is the company's long-term vision for the marketing operations team, and how does this role fit into that vision?
ASSUMPTION: These interview questions focus on understanding the company's marketing tech stack, cross-functional collaboration, and long-term vision for the marketing operations team.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills, emphasizing your ability to work in a remote, startup environment and make data-driven decisions
- Prepare for behavioral and situational interview questions, focusing on your problem-solving abilities, project management skills, and cultural fit
- Follow up with the hiring manager one week after submitting your application, expressing your interest in the role and asking if they need any additional information
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.