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Director of Marketing Operations

EcoVadis
Full-time
On-site
Toronto, Ontario, Canada
βš™οΈ Marketing Operations

πŸ“Œ Core Information

πŸ”Ή Job Title: Director of Marketing Operations

πŸ”Ή Company: EcoVadis

πŸ”Ή Location: Toronto, Ontario, Canada

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 14, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: Remote OK (Canada, US)

πŸš€ Job Overview

Key aspects of this role include:

  • Shaping and scaling a growing demand generation program in a traditionally sales-led organization
  • Leading marketing technology, process optimization, and data-driven decision-making to improve pipeline efficiency and revenue impact
  • Collaborating with demand generation, revenue operations, and sales teams to ensure seamless execution, attribution, and performance tracking
  • Working in a profitable, scaled SaaS company with 1,700+ employees worldwide

ASSUMPTION: This role requires a strategic mindset and the ability to work cross-functionally to drive marketing excellence in a dynamic, growing environment.

πŸ“‹ Key Responsibilities

βœ… Marketing technology & automation - Manage and optimize the MarTech stack to support scalable execution

βœ… Process optimization - Streamline workflows and system integrations to enhance marketing efficiency and effectiveness

βœ… Lead scoring & lifecycle management - Implement and refine lead enrichment, scoring, compliance, and routing to improve lead quality and conversion

βœ… Marketing attribution & spend optimization - Own and refine attribution models to evaluate campaign performance and optimize spend allocation

βœ… Data insights & reporting - Develop dashboards and reports to track pipeline impact, optimize investments, and inform strategy

βœ… Support ABM & intent-based targeting - Enable predictive analytics, database enrichment, and account-level engagement tracking to improve targeting and personalization

βœ… Compliance & data governance - Monitor lead accuracy, ensure seamless handoff to sales, and enforce GDPR, CCPA, and internal governance policies

ASSUMPTION: This role involves a mix of strategic planning, hands-on execution, and cross-functional collaboration to drive marketing success.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)

Experience: 10+ years in B2B Marketing Operations, including 5+ years in a leadership role

Required Skills:

  • Expertise in marketing automation (HubSpot, Marketo, Pardot, Salesforce)
  • Strong SQL skills; Python or R is a plus
  • Experience with Tableau, Looker Studio, and data visualization tools
  • Knowledge of attribution modeling, segmentation, and machine learning applications in marketing
  • Strategic communication and leadership abilities

Preferred Skills:

  • Experience with specific tools mentioned in the job description (e.g., ZoomInfo, VWO, HighSpot)
  • Familiarity with the SaaS industry

ASSUMPTION: A successful candidate will have a strong technical background, proven leadership skills, and a data-driven mindset.

πŸ’° Compensation & Benefits

Salary Range: $150,000 - $180,000 USD (Based on industry standards for a Director of Marketing Operations role with 10+ years of experience in Canada/US)

Benefits:

  • Casual and friendly work environment
  • International atmosphere
  • GRSP and TFSA matching programs
  • Health, wellness, and dental benefits
  • Life, critical illness, accidental death, long-term, and short-term disability insurance
  • Flexi-time
  • Home office allowance program
  • Work from home and work from anywhere policy
  • Employee referral bonus policy
  • Paid employee volunteer day
  • Access to E-learning platform
  • Virtual and in-person team-building events

Working Hours: Full-time (40 hours/week) with flexible scheduling

ASSUMPTION: The salary range is estimated based on industry standards for similar roles in Canada/US. Actual compensation may vary based on experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: EcoVadis is a leading provider of business sustainability ratings, helping companies analyze data and build sustainability scorecards to identify environmental, social, and ethical risks

Company Size: EcoVadis has 1,700+ employees worldwide, providing a large and diverse work environment

Founded: 2012, with a mission to guide all companies toward a sustainable world

Company Description:

  • EcoVadis is committed to guiding companies toward sustainability through data-driven insights
  • The company offers solutions backed by an international team of experts and powerful technology
  • EcoVadis' purpose is to make sustainability performance visible, comparable, and actionable

Company Specialties:

  • Business sustainability ratings
  • Data analysis and scorecards
  • Risk identification and mitigation
  • Sustainability performance improvement

Company Website: https://ecovadis.com/

ASSUMPTION: EcoVadis is a mission-driven company focused on sustainability, providing a unique work environment for professionals passionate about making a positive impact.

πŸ“Š Role Analysis

Career Level: This role is at the director level, reporting directly to the Chief Marketing Officer (CMO) and overseeing a team of marketing operations professionals

Reporting Structure: The Director of Marketing Operations will report to the CMO and manage a team of marketing operations specialists

Work Arrangement: This role offers a remote-friendly work arrangement, with the option to work from home or in the office

Growth Opportunities:

  • Potential to shape and grow the marketing operations function in a dynamic, expanding organization
  • Opportunities to collaborate with cross-functional teams and influence strategic decision-making
  • Possibility to advance to a VP or C-level role as the company continues to grow

ASSUMPTION: This role offers significant growth potential for the right candidate, with the opportunity to make a substantial impact on the company's marketing efforts.

🌍 Location & Work Environment

Office Type: EcoVadis has a hybrid work environment, with both on-site and remote work options available

Office Location(s): Toronto, Ontario, Canada (with the option to work remotely from other locations in Canada or the US)

Geographic Context:

  • Toronto is a multicultural city with a vibrant tech industry, offering a diverse range of cultural experiences and amenities
  • The city has a humid continental climate, with warm summers and cold, snowy winters
  • Toronto is well-connected by public transportation, making it easy to commute to the office

Work Schedule: Full-time (40 hours/week) with flexible scheduling and the option to work remotely

ASSUMPTION: The work environment at EcoVadis is collaborative, inclusive, and focused on driving sustainability through data-driven insights.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • Technical assessment or case study
  • Final interview with the CMO and other stakeholders
  • Background check and offer extension

Key Assessment Areas:

  • Technical skills and expertise in marketing automation and data analysis
  • Leadership and team management abilities
  • Strategic thinking and problem-solving skills
  • Cultural fit and alignment with EcoVadis' mission and values

Application Tips:

  • Highlight your relevant experience and achievements in marketing operations and data-driven decision-making
  • Tailor your resume and cover letter to emphasize your fit for this role and EcoVadis' mission
  • Prepare for behavioral and situational interview questions that focus on your leadership, problem-solving, and strategic thinking skills
  • Research EcoVadis' company culture and values to demonstrate your enthusiasm for the role and alignment with the organization

ATS Keywords: Marketing Operations, Demand Generation, Marketing Automation, Data-Driven Decision Making, Lead Scoring, Attribution Modeling, SQL, Python, R, Tableau, Looker Studio

ASSUMPTION: The application process at EcoVadis is designed to assess candidates' technical skills, leadership abilities, and cultural fit, with a focus on driving sustainability through data-driven insights.

πŸ› οΈ Tools & Technologies

  • HubSpot
  • Salesforce
  • Pardot
  • Google Analytics
  • ZoomInfo
  • VWO
  • HighSpot
  • Tableau
  • Looker Studio
  • SQL
  • Python
  • R

ASSUMPTION: Familiarity with the mentioned tools and technologies is essential for success in this role, as they are used to manage and optimize marketing operations and data-driven decision-making.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Expertise
  • Collaboration
  • Innovation
  • Impact

Work Style:

  • Data-driven and analytical
  • Collaborative and cross-functional
  • Adaptable and responsive to change
  • Results-oriented and focused on continuous improvement

Self-Assessment Questions:

  • How do you ensure the accuracy and integrity of data in marketing operations?
  • Can you describe a time when you optimized a marketing process to improve efficiency and effectiveness?
  • How do you collaborate with cross-functional teams to drive marketing success?

ASSUMPTION: Successful candidates will demonstrate a strong fit with EcoVadis' company values and work style, with a focus on data-driven decision-making, collaboration, and continuous improvement.

⚠️ Potential Challenges

  • Managing a growing demand generation program in a traditionally sales-led organization
  • Balancing strategic planning with hands-on execution and cross-functional collaboration
  • Ensuring seamless execution, attribution, and performance tracking in a dynamic, growing environment
  • Adapting to changes in the marketing landscape and evolving stakeholder needs

ASSUMPTION: These challenges require a strategic mindset, strong leadership skills, and the ability to adapt to change in a dynamic, growing environment.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional marketing operations roles, this position requires a strong focus on demand generation and collaboration with sales teams
  • EcoVadis' mission-driven focus on sustainability sets it apart from other companies in the industry
  • Career progression in this role may involve advancing to a VP or C-level position as the company continues to grow

ASSUMPTION: This role offers unique opportunities and challenges compared to other marketing operations positions, with a focus on driving sustainability through data-driven insights.

πŸ“ Sample Projects

  • Developing and implementing a lead scoring model to improve lead quality and conversion
  • Optimizing marketing attribution models to evaluate campaign performance and optimize spend allocation
  • Streamlining workflows and system integrations to enhance marketing efficiency and effectiveness

ASSUMPTION: These sample projects illustrate the data-driven, strategic, and hands-on nature of the Director of Marketing Operations role at EcoVadis.

❓ Key Questions to Ask During Interview

  • How does the CMO envision the marketing operations function evolving in the next 1-3 years?
  • What are the key priorities for this role in the first 30-60-90 days?
  • How does EcoVadis support the professional development and growth of its marketing operations team members?
  • What is the company's approach to work-life balance and flexible scheduling?
  • How does EcoVadis measure the success of its marketing operations function, and what key performance indicators (KPIs) are used?

ASSUMPTION: These questions help assess the strategic vision for the role, the company's commitment to professional development, and the work environment at EcoVadis.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare for behavioral and situational interview questions that focus on your leadership, problem-solving, and strategic thinking skills
  • Research EcoVadis' company culture and values to demonstrate your enthusiasm for the role and alignment with the organization
  • Follow up with the hiring team one week after submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.