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Director of Product Marketing - Resident Loyalty / Bilt Payment Center

Bilt Rewards
Full-time
On-site
New York, New York, United States
πŸ“¦ Product Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Director of Product Marketing - Resident Loyalty / Bilt Payment Center

πŸ”Ή Company: Bilt Rewards

πŸ”Ή Location: New York City, New York

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 19, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Remote OK

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and implementing product marketing strategies for Bilt's resident loyalty and Bilt Payment Center products
  • Collaborating with cross-functional teams to bring products and benefits to life across various channels
  • Communicating product value and benefits to customers and partners
  • Analyzing campaign performance and iterating on strategy

ASSUMPTION: This role requires a strategic mindset, strong communication skills, and the ability to work effectively with cross-functional teams.

πŸ“‹ Key Responsibilities

βœ… Own the B2B and B2C product marketing strategy for communicating to and through Real Estate partners

βœ… Lead cross-functional workstreams to bring products and benefits to life across various channels

βœ… Ensure impactful, relevant, and consistent messaging related to existing products across all always-on customer channels

βœ… Create and maintain training and informational materials to educate and activate partners on new and existing benefits/product features

βœ… Analyze campaign performance and use results to iterate on product marketing strategy

ASSUMPTION: This role involves a mix of strategic planning, tactical execution, and cross-functional collaboration.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 7-10 years of marketing experience, with a focus on B2B and proptech

Required Skills:

  • Proven experience with marketing tools across design, campaign management, data analytics, and marketing automation
  • Strong copywriting and deck/asset creation skills
  • Ability to understand complex products, customer needs, brand voice, and marketing channel mechanics
  • Cross-functional coordination and strong interpersonal skills
  • Organized and detail-oriented
  • Ability to work quickly and efficiently in high-pressure situations

Preferred Skills:

  • Experience in the proptech space

ASSUMPTION: Candidates with a strong background in B2B marketing and a proven track record of driving product adoption will be most successful in this role.

πŸ’° Compensation & Benefits

Salary Range: $130,000 - $165,000 per year

Benefits:

  • Competitive salary with equity and performance bonus program
  • Health insurance for you and your loved ones from day one
  • 401k plan with match
  • Commuter FSAs
  • Unlimited PTO
  • Exclusive employee-only Bilt Points
  • Team events

Working Hours: Full-time (40 hours per week)

ASSUMPTION: Bilt offers a comprehensive benefits package to attract and retain top talent.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services

Company Size: 51-200 employees

Founded: 2021

Company Description:

  • Bilt is a housing and neighborhood commerce network that transforms spend into rewards and benefits for everyone involved
  • The Bilt Alliance is a network of more than 4.5 million homes across the country that rewards residents on each residential payment and enables property managers to increase resident loyalty and cost savings
  • Launched in June 2021, Bilt boasts one of the highest value rewards programs on the market today

Company Specialties:

  • Rewards on rent and HOA payments
  • Travel rewards and fitness classes
  • Limited-edition and exclusive collections of art and home decor
  • Ability to use Bilt Points for rent credits, toward a future down payment on a home, or toward eligible student loans

Company Website: www.bilt.com

ASSUMPTION: Bilt is a rapidly growing startup with a unique value proposition in the financial services industry.

πŸ“Š Role Analysis

Career Level: Managerial

Reporting Structure: This role reports directly to the Chief Marketing Officer

Work Arrangement: Remote OK, with the expectation of occasional travel for meetings and events

Growth Opportunities:

  • Potential to grow into a leadership role as the company expands
  • Opportunities to shape the product marketing function and make a significant impact on the company's success

ASSUMPTION: This role offers significant growth potential for the right candidate.

🌍 Location & Work Environment

Office Type: Hybrid (occasional on-site work required)

Office Location(s): 31 Bond St, New York, NY 10012, US

Geographic Context:

  • New York City is a major hub for the financial services industry
  • The office is located in the trendy SoHo neighborhood, offering easy access to public transportation and nearby amenities

Work Schedule: Full-time (40 hours per week), with flexible hours to accommodate remote work

ASSUMPTION: This role requires occasional on-site work, with the flexibility to work remotely for the majority of the time.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Phone or video screen with the hiring manager
  • On-site or virtual interview with the team
  • Final interview with the Chief Marketing Officer
  • Background check and offer

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Communication and presentation skills
  • Cross-functional collaboration and leadership skills
  • Cultural fit with the company's values and mission

Application Tips:

  • Highlight your experience with B2B marketing and product marketing strategies
  • Demonstrate your ability to work effectively with cross-functional teams
  • Showcase your understanding of the financial services industry and Bilt's unique value proposition

ATS Keywords: B2B marketing, product marketing, cross-functional collaboration, financial services, proptech

ASSUMPTION: Bilt's hiring process is designed to assess candidates' strategic thinking, communication skills, and cultural fit with the company.

πŸ› οΈ Tools & Technologies

  • Marketing tools: Figma, Braze, Segment, FullStory, Looker
  • Project management tools: Asana, Trello, or similar
  • Communication and collaboration tools: Slack, Microsoft Teams, or similar

ASSUMPTION: Bilt uses a variety of tools to streamline marketing processes and facilitate collaboration.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • Innovative
  • Collaborative
  • Accountable
  • Inclusive

Work Style:

  • Fast-paced and dynamic
  • Data-driven and analytical
  • Collaborative and team-oriented
  • Adaptable and resilient

Self-Assessment Questions:

  • How do you approach working with cross-functional teams to bring products to life?
  • Can you provide an example of a time when you had to pivot your marketing strategy based on new data or feedback?
  • How do you ensure that your marketing messages are consistent and on-brand across various channels?

ASSUMPTION: Bilt values candidates who are customer-centric, innovative, collaborative, accountable, and inclusive, with a fast-paced and data-driven work style.

⚠️ Potential Challenges

  • Working with multiple stakeholders, including real estate partners and residents
  • Balancing B2B and B2C marketing responsibilities
  • Keeping up with the fast-paced nature of the startup environment
  • Occasional travel requirements

ASSUMPTION: This role presents unique challenges that require strong communication, collaboration, and adaptability skills.

πŸ“ˆ Similar Roles Comparison

  • Compared to traditional marketing roles, this position requires a deeper understanding of both B2B and B2C marketing strategies
  • Unlike other marketing roles, this position involves working closely with real estate partners and residents
  • Career path comparison: This role offers significant growth potential and can lead to leadership positions as the company expands

ASSUMPTION: This role is unique in its focus on both B2B and B2C marketing strategies, with a strong emphasis on collaboration with real estate partners and residents.

πŸ“ Sample Projects

  • Developing a marketing campaign to launch a new resident benefit or product feature
  • Creating a training program for real estate partners to educate them on new benefits and product features
  • Analyzing campaign performance data to identify trends and optimize future marketing strategies

ASSUMPTION: These sample projects illustrate the strategic, tactical, and analytical aspects of the role.

❓ Key Questions to Ask During Interview

  • How does the company support the growth and development of its marketing team members?
  • Can you describe the company's approach to working with real estate partners and residents?
  • How does the company measure the success of its marketing campaigns, and how often are these metrics reviewed?
  • What are the biggest challenges facing the marketing team in the next 6-12 months, and how can this role help address them?
  • How does the company foster a culture of innovation and collaboration within its marketing team?

ASSUMPTION: These questions help assess the company's commitment to employee growth, marketing strategy, and cultural fit.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your B2B marketing experience and strategic thinking skills
  • Prepare examples of your marketing campaigns and their results to discuss during the interview
  • Research Bilt's unique value proposition and be ready to discuss how your skills and experience align with the company's mission
  • Follow up with the hiring manager one week after submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.