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Ecommerce Marketing & Content Manager

OLIVER Agency - North America
Full-time
On-site
Toronto, Ontario, Canada
πŸ›’ E-commerce Marketing
πŸ“Œ Core Information - Job Title: Ecommerce Marketing & Content Manager, B2B - Company: OLIVER Agency - North America - Location: Toronto, ON - Job Type: On-site - Category: Advertising Services - Date Posted: May 29, 2025 πŸš€ Job Overview Key aspects of this role include: - Managing digital content strategy across web, email, and multichannel campaigns - Executing national email programs and driving website optimization - Collaborating with cross-functional teams to align marketing initiatives with business objectives - Monitoring website metrics and CRM performance to uncover optimization opportunities - Conducting competitive analysis and staying ahead of industry trends ASSUMPTION: This role requires a strong background in digital marketing, content management, and eCommerce. The ideal candidate will have experience in B2B marketing and be comfortable working in a fast-paced, collaborative environment. πŸ“‹ Key Responsibilities - 🌐 Digital Content Strategy: Manage and execute digital content strategy across web, email, and multichannel campaigns. - πŸ“§ Email Marketing: Own the execution of the national email program, including calendar management, creative development, and stakeholder approvals. - πŸ“Š Website Optimization: Drive website optimization through content management and performance analysis. - 🎨 Creative Collaboration: Collaborate with Studio teams to develop engaging digital assets. - πŸ’° Budget Management: Manage marketing budget allocation and track ROI. - 🀝 Cross-Functional Collaboration: Partner with cross-functional teams to align marketing initiatives with business objectives. - πŸ“ˆ Performance Analysis: Monitor and analyze website metrics and CRM performance to uncover optimization opportunities. - πŸ”Ž Competitive Analysis: Conduct competitive analysis and stay ahead of industry trends. - πŸ“Š Reporting: Build and present comprehensive reports on marketing and site KPIs. ASSUMPTION: The ideal candidate will have experience in eCommerce marketing, content management, and analytical skills to interpret data and provide actionable insights. 🎯 Required Qualifications Education: - Bachelor's degree in Marketing, Communications, or a related field Experience: - 3-6 years of experience in marketing, with at least 1 year specific to eCommerce Required Skills: - Proven experience in eCommerce marketing and content management - Fluency in both French and English - Experience with Content creation, CRM (SalesForce Marketing Cloud), and Website content (Youtube, CloudCraze, Drupal, HTML) - Analytical skills with ability to interpret data from various sources and provide actionable insights (HotJar, Adobe Analytics, SalesForce Marketing Cloud, primary research, etc.) - Project management skills and experience with agile methodologies - Ability to manage multiple priorities in a fast-moving environment - Data visualization and reporting skills - Strategic thinking with a results-driven approach Preferred Skills: - Experience in B2B marketing ASSUMPTION: Candidates should have a strong background in eCommerce marketing, content management, and analytical skills. Experience in B2B marketing is a plus. πŸ’° Compensation & Benefits Salary Range: $80,000 - $120,000 CAD per year (based on industry standards for role, experience level, and location) Benefits: - Comprehensive health, dental, and vision coverage - Retirement savings plan with company match - Generous vacation and time-off policies - Employee assistance program - Professional development opportunities - Flexible work arrangements Working Hours: Full-time, 40 hours per week ASSUMPTION: The salary range is an estimate based on industry standards for the role, experience level, and location. The benefits package is competitive and designed to support work-life balance. πŸ“Œ Applicant Insights πŸ” Company Context Industry: Advertising Services Company Size: 1,001-5,000 employees Founded: 2004 Company Description: - OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. - Established in 2004, OLIVER has grown to partner with over 300 clients in 48 countries and counting. - OLIVER is part of the Inside Ideas Group (IIG), which combines specialisms from Adjust Your Set (content and culture), Dare (design, experience and engineering), and Aylesworth Fleming (property marketing). - IIG joined marketing technology group, The Brandtech Group (formerly known as You & Mr Jones) in January 2019 to give their clients access to the latest marketing technology solutions. Company Specialties: - Brand strategy and planning - Real-Time Marketing - Creative execution - Digital strategy - Social media - CRM - Loyalty - Data - Analytics - In-Housing - Marketing Ecosystems - AI Company Website: https://www.oliver.agency ASSUMPTION: OLIVER's unique model allows them to move at the speed of modern business, driving change from the inside out and helping clients build better solutions, systems, and brands. πŸ“Š Role Analysis Career Level: Mid-Senior level role, reporting to the B2B eCommerce Manager Reporting Structure: The Ecommerce Marketing & Content Manager will report directly to the B2B eCommerce Manager. Work Arrangement: On-site, full-time position with a hybrid work arrangement available. Growth Opportunities: - Opportunities for career progression within the marketing department and the broader OLIVER organization - Potential to work on high-impact projects and collaborate with diverse teams - Exposure to cutting-edge AI technology and innovative marketing strategies ASSUMPTION: This role offers opportunities for professional growth and development within a dynamic and innovative organization. 🌍 Location & Work Environment Office Type: Modern, collaborative office space with state-of-the-art facilities Office Location: 151 Rosebery Avenue, London, London EC21R 4AB, GB Geographic Context: - Toronto, ON, is a multicultural city with a vibrant tech industry and a strong focus on innovation and creativity. - The office is located in the heart of downtown Toronto, offering easy access to public transportation, amenities, and cultural attractions. Work Schedule: Standard business hours with flexibility for remote work arrangements ASSUMPTION: The office location offers a dynamic and engaging work environment, with easy access to amenities and cultural attractions. πŸ’Ό Interview & Application Insights Typical Process: 1. Online application submission 2. Phone or video screening 3. In-person or virtual interview with the hiring manager 4. Final round interview with key stakeholders 5. Background check and offer extension Key Assessment Areas: - Digital marketing and content management skills - Analytical and problem-solving abilities - Cultural fit and alignment with OLIVER's values - Strategic thinking and results-driven approach Application Tips: - Tailor your resume and cover letter to highlight relevant skills and experiences for this role - Showcase your understanding of eCommerce marketing and content management strategies - Demonstrate your ability to manage multiple priorities and work in a fast-paced environment - Prepare for behavioral interview questions that focus on problem-solving, collaboration, and adaptability ATS Keywords: Ecommerce Marketing, Content Management, Digital Marketing, Email Marketing, Website Optimization, Performance Analysis, Project Management, Data Analysis, CRM, Content Creation, Agile Methodologies, Strategic Thinking, Results-Driven, Data Visualization, Competitive Analysis, Reporting, Bilingual, French, English ASSUMPTION: The interview process will focus on assessing your skills, cultural fit, and alignment with OLIVER's values and the specific requirements of this role. πŸ› οΈ Tools & Technologies - SalesForce Marketing Cloud - Adobe Analytics - HotJar - CloudCraze - Drupal - HTML - Agile methodologies - Microsoft Office Suite - Google Workspace ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role. πŸ‘” Cultural Fit Considerations Company Values: - Be Ambitious: Strive to succeed and push boundaries - Be Imaginative: Think creatively and challenge the status quo - Be Inspirational: Do groundbreaking work and inspire others - Be Always Learning: Stay curious and listen to understand - Be Results-Focused: Exceed expectations and deliver results - Be Actively Pro-Inclusive and Anti-Racist: Foster an inclusive environment and actively challenge discrimination Work Style: - Collaborative and team-oriented, with a focus on collective success - Fast-paced and dynamic, with a strong emphasis on agility and adaptability - Data-driven and analytical, with a focus on continuous improvement - Creative and innovative, with a strong emphasis on pushing boundaries Self-Assessment Questions: - How do you align with OLIVER's values, particularly 'Be Ambitious' and 'Be Results-Focused'? - How do you approach managing multiple priorities in a fast-moving environment? - How do you stay curious and continue learning in a rapidly evolving field like eCommerce marketing? ASSUMPTION: OLIVER values a strong cultural fit and actively promotes diversity, equity, and inclusion. ⚠️ Potential Challenges - Managing multiple priorities and deadlines in a fast-paced environment - Balancing creative and analytical aspects of the role - Collaborating effectively with cross-functional teams and stakeholders - Keeping up with industry trends and technological advancements in eCommerce marketing πŸ“ˆ Similar Roles Comparison - Ecommerce Marketing Manager (B2C): Focuses on consumer-facing eCommerce strategies, while this role focuses on B2B strategies. Both roles require strong analytical skills and experience in eCommerce marketing. - Content Manager: Oversees content creation and strategy across various channels, while this role focuses specifically on eCommerce content. Both roles require strong content management skills and experience. - Marketing Manager: Manages overall marketing strategies, while this role focuses on eCommerce marketing strategies. Both roles require strong marketing skills and experience. ASSUMPTION: This role is unique in its focus on B2B eCommerce marketing and content management, requiring a specific set of skills and experiences. πŸ“ Sample Projects - Developing and executing a national email campaign to drive customer engagement and sales - Optimizing the company's eCommerce website to improve user experience and conversion rates - Collaborating with cross-functional teams to create engaging digital assets for marketing campaigns - Conducting competitive analysis to identify gaps and opportunities in the market - Building and presenting comprehensive reports on marketing and site KPIs to stakeholders ASSUMPTION: These sample projects demonstrate the range of responsibilities and the level of strategic thinking required for this role. ❓ Key Questions to Ask During Interview - What are the key priorities for this role in the first 30, 60, and 90 days? - How does this role fit into the broader marketing strategy for the company? - What are the most challenging aspects of this role, and how can I best prepare to tackle them? - How does the company support the professional development and growth of its employees? - What are the key performance indicators (KPIs) for this role, and how will my success be measured? ASSUMPTION: Asking these questions demonstrates your interest in the role and your commitment to understanding the expectations and requirements for success. πŸ“ Next Steps for Applicants To apply for this position: - Submit your application through this link: [Application URL] - Tailor your resume and cover letter to highlight relevant skills and experiences for this role - Prepare for a phone or video screening and subsequent interviews with the hiring manager and key stakeholders - Follow up with the hiring manager after your interview to express your interest in the role and address any remaining questions - If selected, complete the background check process and await the offer extension ⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.