Field Marketing Representative - Waterloo, ON

📌 Core Information

🔹 Job Title: Field Marketing Representative - Waterloo, ON

🔹 Company: Kognitive Sales Solutions

🔹 Location: Waterloo, Ontario, Canada

🔹 Job Type: Part-Time

🔹 Category: Sales & Marketing

🔹 Date Posted: July 10, 2025

🔹 Experience Level: Entry Level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Representing President’s Choice Financial products in-store and educating customers about their features and benefits
• Driving sales, advocacy, and brand awareness through exceptional customer service and product knowledge
• Building and maintaining positive relationships with store personnel
• Working in a flexible, dynamic, and fun environment with opportunities for growth and development

ASSUMPTION: This role requires strong communication skills, a sales-oriented mindset, and the ability to thrive in a fast-paced, retail environment. Previous sales or customer service experience would be beneficial but is not required.

📋 Key Responsibilities

✅ Educate customers on President’s Choice Financial products within the store pavilion

✅ Understand customers' needs to make appropriate recommendations

✅ Offer exceptional advice and product knowledge

✅ Drive sales, advocacy, and brand awareness through exceptional customer service

✅ Build and maintain positive working relationships with store personnel

✅ Maintain a high level of confidentiality while working with customer information

✅ Create excitement around the product offering by being a subject matter expert and advocate for the brand/product

ASSUMPTION: This role requires a high level of integrity and accountability when handling customer information. Candidates should be comfortable working with confidential data and maintaining customer privacy.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: 1 year of sales experience in financial or retail (an asset)

Required Skills:

• Excellent communication and listening skills
• Strong sales orientation and target-driven mindset
• Outgoing personality with a talent for acquiring new customers
• High level of integrity and accountability
• Comfortable completing a criminal/credit background check

Preferred Skills:

• Previous customer service or sales experience
• Reliable access to a vehicle or valid driver’s license

ASSUMPTION: While previous sales or customer service experience is preferred, the company is willing to train the right candidate with a strong work ethic and a passion for sales.

💰 Compensation & Benefits

Salary Range: $17.75 CAD per hour (minimum protection guarantee) + commission (uncapped)

Benefits:

• Flexible work environment and schedule
• Fully paid training and ongoing coaching
• Career growth opportunities for advancement and professional development

Working Hours: Permanent FT or PT opportunities with flexible scheduling between Monday and Sunday, 10:00 AM - 8:00 PM

ASSUMPTION: The salary range is competitive for an entry-level sales position in the retail industry. The uncapped commission structure provides an opportunity for high-achieving individuals to earn additional income.

📌 Applicant Insights

🔍 Company Context

Industry: Kognitive Sales Solutions operates in the advertising services industry, specializing in face-to-face retail sales programs. They work with prominent clients such as President’s Choice Financial.

Company Size: Kognitive Sales Solutions has 1,001-5,000 employees, providing a large and diverse work environment with ample opportunities for growth and development.

Founded: The company was founded in 2006 and has since grown to become one of the most recognized marketing agencies in Canada.

Company Description:

• Kognitive Sales Solutions is a community-focused company that invests in its employees, teams, programs, and communities.
• The company takes pride in its customer service and has stellar reviews across various platforms.
• Kognitive Sales Solutions has contracts with some of the largest companies in Canada and is growing rapidly, offering numerous opportunities for career advancement.

Company Specialties:

• Field Marketing
• Sales and Acquisition Programs
• Promotional Staffing Solutions
• Campus Marketing
• Sampling
• Sales Training
• Sales Leadership
• Commercial Marketing

Company Website: kognitivesalessolutions.com

ASSUMPTION: Working for Kognitive Sales Solutions offers applicants the chance to join a large, established company with a strong focus on customer service and growth opportunities.

📊 Role Analysis

Career Level: This role is an entry-level position, ideal for candidates seeking to begin their career in sales and marketing.

Reporting Structure: Field Marketing Representatives report directly to the Field Marketing Manager and work closely with store personnel.

Work Arrangement: This is an on-site, part-time role with flexible scheduling between Monday and Sunday, 10:00 AM - 8:00 PM.

Growth Opportunities:

• Career advancement within the company, such as moving into a full-time role or taking on more responsibilities
• Professional development through ongoing coaching and training
• Expanding product knowledge and expertise in the financial services industry

ASSUMPTION: This role provides ample opportunities for growth and development, both personally and professionally, within the company and the broader industry.

🌍 Location & Work Environment

Office Type: This role is based in-store, with no dedicated office space.

Office Location(s): Waterloo, Ontario, Canada

Geographic Context:

• Waterloo is a vibrant, tech-savvy city located in the heart of Canada's Technology Triangle
• The city offers a mix of urban and rural living, with easy access to nearby cities such as Toronto and Kitchener
• Waterloo has a diverse and multicultural population, providing a rich and inclusive work environment

Work Schedule: Flexible scheduling between Monday and Sunday, 10:00 AM - 8:00 PM

ASSUMPTION: Working in Waterloo offers applicants a dynamic and diverse work environment, with easy access to nearby cities and a strong sense of community.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the Field Marketing Manager
• Background check and onboarding

Key Assessment Areas:

• Sales skills and product knowledge
• Communication and listening abilities
• Customer service orientation
• Adaptability and problem-solving skills

Application Tips:

• Highlight any relevant sales or customer service experience on your resume
• Tailor your cover letter to demonstrate your enthusiasm for the role and the company
• Prepare examples of your sales achievements or customer service successes to discuss during the interview

ATS Keywords: Sales, Marketing, Customer Service, Retail, Financial Services, President’s Choice, Product Knowledge, Customer Education, Brand Awareness, Target-driven, Commission-based, Part-Time

ASSUMPTION: The application process for this role is straightforward and focused on assessing the candidate's sales skills, customer service orientation, and cultural fit with the company.

🛠️ Tools & Technologies

• Point-of-sale (POS) systems
• Customer relationship management (CRM) software
• Sales performance tracking tools

ASSUMPTION: This role requires the use of basic retail and sales tools to effectively educate customers and track sales performance.

👔 Cultural Fit Considerations

Company Values:

• Trust & Respect
• Commitment to Excellence
• Growth Minded
• Solution Oriented
• Dynamic & Fun

Work Style:

• Sales-oriented and target-driven
• Customer-focused and service-oriented
• Adaptable and proactive in problem-solving
• Collaborative and team-oriented
• Positive and energetic work environment

Self-Assessment Questions:

• Do you thrive in a fast-paced, sales-oriented environment?
• Are you comfortable working with confidential customer information?
• Do you enjoy building relationships with customers and colleagues?
• Are you eager to learn and develop your sales skills?

ASSUMPTION: Applicants should assess their fit with the company's values and work style to ensure a successful and enjoyable work experience.

⚠️ Potential Challenges

• Working in a fast-paced, retail environment with fluctuating customer volumes
• Meeting sales targets and maintaining a high level of product knowledge
• Adapting to a flexible work schedule and managing time effectively
• Maintaining confidentiality when working with customer information

ASSUMPTION: These challenges can be overcome with strong sales skills, a customer-focused mindset, and a commitment to continuous learning and development.

📈 Similar Roles Comparison

• Compared to other field marketing roles, this position offers a competitive salary and uncapped commission structure
• Working for a well-established company with a strong focus on customer service provides a stable and supportive work environment
• This role offers opportunities for career advancement and professional development within the company and the broader industry

ASSUMPTION: Applicants should consider the unique benefits and challenges of this role compared to similar positions in the industry when making their decision.

📝 Sample Projects

• Developing and implementing a customer education campaign for a new President’s Choice Financial product
• Collaborating with store personnel to create in-store displays and promotions that drive sales and brand awareness
• Conducting customer surveys and gathering feedback to improve product offerings and customer service

ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives that Field Marketing Representatives may undertake to drive sales and enhance the customer experience.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does the company support the professional development of its employees?
• What are the most challenging aspects of working in this role, and how can they be overcome?
• How does the company measure the success of its Field Marketing Representatives?
• What opportunities are there for career advancement within the company?

ASSUMPTION: Asking these questions demonstrates a proactive and engaged approach to the role and provides valuable insights into the work environment and career growth opportunities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Workable application portal
• Tailor your resume to highlight your sales and customer service experience, as well as any relevant skills and achievements
• Write a cover letter that demonstrates your enthusiasm for the role and the company, and explains how your background and skills make you a strong fit for the position
• Prepare examples of your sales achievements or customer service successes to discuss during the interview
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.