G

Global Customer Marketing Manager

Geistlich
Full-time
On-site
Remote
🌟 Customer Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Global Customer Marketing Manager

πŸ”Ή Company: Geistlich

πŸ”Ή Location: Root (LU), CH

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: 2025-07-30

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Developing and executing global customer-centric marketing strategies
  • Collaborating with global and local teams for go-to-market excellence
  • Strengthening market position through impactful campaigns and product launches
  • Monitoring and optimizing campaign performance using marketing KPIs

ASSUMPTION: This role requires a strategic mindset, strong project management skills, and the ability to work effectively in a global team environment.

πŸ“‹ Key Responsibilities

βœ… Execute global marketing strategies to enhance brand awareness, customer loyalty, and business growth

βœ… Lead go-to-market initiatives across all product launch phases

βœ… Define and monitor marketing KPIs to evaluate campaign success and ROI

βœ… Collaborate with affiliates and target groups to deliver tailored marketing tools and activation concepts

βœ… Gather user insights to inform product development and commercial strategies

βœ… Plan and manage multichannel marketing campaigns aligned with global strategy

βœ… Develop compelling sales arguments, promotional concepts, and product messaging

βœ… Ensure scientific accuracy and consistency in claims and USPs

βœ… Analyze market trends to identify growth opportunities and engagement strategies

βœ… Manage international KOL relationships to amplify campaign reach

βœ… Create training and enablement materials for internal teams

βœ… Support business case evaluations for marketing initiatives

βœ… Monitor and optimize campaign performance

βœ… Ensure compliance in marketing content through collaboration with Medical Affairs and Regulatory

βœ… Translate clinical insights into actionable marketing and sales content

ASSUMPTION: This role involves a mix of strategic planning, campaign execution, and cross-functional collaboration, requiring strong organizational skills and attention to detail.

🎯 Required Qualifications

Education: University degree in Marketing, Business, Life Sciences, or a related field

Experience: 5+ years of experience in international product or customer marketing, preferably in healthcare or MedTech

Required Skills:

  • Proven experience in lifecycle marketing, campaign management, and affiliate enablement
  • Strong communication and project management skills
  • Fluency in English and German

Preferred Skills:

  • Experience in the dental or healthcare industry
  • Knowledge of marketing automation tools

ASSUMPTION: Candidates with experience in the dental or healthcare industry and familiarity with marketing automation tools may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: Based on industry standards for a Marketing Manager role in Switzerland with 5-10 years of experience, the estimated salary range is CHF 120,000 - 160,000 per year.

Benefits:

  • Competitive benefits package
  • Opportunities for professional development and growth
  • Dynamic and international work environment

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Pharmaceutical Manufacturing, specifically focused on regenerative dentistry and biological bone and cartilage regeneration

Company Size: 501-1,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration

Founded: 1851, with a rich history and strong Swiss heritage

Company Description:

  • Geistlich is a global leader dedicated to advancing regenerative medicine
  • World market leader in regenerative dentistry and committed to providing comprehensive support to clinicians
  • Swiss family-owned company with a strong focus on research, innovation, and education

Company Specialties:

  • Regenerative dentistry
  • Pharmaceuticals and medical devices
  • Biological bone and cartilage regeneration

Company Website: https://www.geistlich.com/

ASSUMPTION: Geistlich's focus on regenerative medicine and commitment to innovation make it an attractive employer for candidates interested in the healthcare industry.

πŸ“Š Role Analysis

Career Level: Mid-level to senior marketing role, offering opportunities for growth and development

Reporting Structure: This role reports directly to the Head of Global Marketing and works closely with global and local marketing teams, as well as other departments such as Medical Affairs and Regulatory

Work Arrangement: On-site, with the possibility of occasional remote work for specific tasks or meetings

Growth Opportunities:

  • Potential to take on additional responsibilities and advance within the marketing department
  • Opportunities to work on international projects and collaborate with global teams
  • Chance to develop skills in go-to-market strategy, campaign management, and cross-functional collaboration

ASSUMPTION: This role offers strong growth potential for candidates looking to expand their skills and advance their careers in marketing.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with state-of-the-art facilities

Office Location(s): Root LΓ€ngenbold, Luzern, Switzerland

Geographic Context:

  • Root LΓ€ngenbold is located in the canton of Luzern, offering a high quality of life and easy access to nature and outdoor activities
  • Close proximity to Zurich, offering convenient access to international travel and cultural attractions
  • Switzerland provides a stable political environment and strong social security benefits

Work Schedule: Standard full-time work schedule, with flexibility for occasional remote work

ASSUMPTION: The location and work environment at Geistlich offer a high quality of life and opportunities for professional growth and development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screening with the HR department
  • On-site interview with the hiring manager and relevant team members
  • Final interview with the Head of Global Marketing

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Campaign management and project execution abilities
  • Cross-functional collaboration and communication skills
  • Fluency in English and German

Application Tips:

  • Highlight relevant marketing experience and achievements in your resume
  • Tailor your cover letter to demonstrate your understanding of the role and your fit with the company's mission
  • Prepare for behavioral interview questions that focus on your problem-solving skills and experience with marketing campaigns

ATS Keywords: Global marketing, customer marketing, campaign management, product launch, market analysis, KOL management, user insights, multichannel marketing, compliance, training development, affiliate enablement, scientific accuracy

ASSUMPTION: The interview process at Geistlich is designed to assess candidates' strategic thinking, problem-solving skills, and cultural fit within the organization.

πŸ› οΈ Tools & Technologies

  • Marketing automation tools (e.g., Marketo, HubSpot)
  • Campaign management software (e.g., Asana, Trello)
  • Data analysis tools (e.g., Google Analytics, Tableau)
  • Microsoft Office Suite (Word, Excel, PowerPoint)

ASSUMPTION: Candidates with experience using marketing automation tools and campaign management software may have an advantage in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Quality
  • Collaboration
  • Responsibility

Work Style:

  • Dynamic and international work environment
  • Strong focus on collaboration and teamwork
  • Opportunities for professional development and growth

Self-Assessment Questions:

  • Do you thrive in a dynamic, international work environment?
  • Are you comfortable working collaboratively with global teams?
  • Do you have a strong commitment to innovation and continuous learning?

ASSUMPTION: Candidates who align with Geistlich's company values and work style will be well-suited to this role and the company culture.

⚠️ Potential Challenges

  • Managing multiple global projects and campaigns simultaneously
  • Balancing strategic planning with day-to-day campaign execution
  • Ensuring compliance with regulatory requirements and medical affairs guidelines
  • Adapting to a dynamic and fast-paced work environment

ASSUMPTION: These challenges can be overcome by strong project management skills, attention to detail, and a strategic mindset.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Senior Marketing Manager or Global Product Manager position, but with a stronger focus on customer marketing and campaign management
  • In comparison to other marketing roles in the pharmaceutical industry, this position offers a unique focus on regenerative dentistry and biological bone and cartilage regeneration
  • Career path progression may include advancing to a Director or Head of Marketing role within the company

ASSUMPTION: Candidates should consider their career goals and long-term aspirations when comparing this role to similar positions in the industry.

πŸ“ Sample Projects

  • Developing and executing a global marketing campaign for a new product launch
  • Analyzing market trends and customer insights to inform product development and commercial strategies
  • Managing international KOL relationships to amplify campaign reach and enhance brand awareness

ASSUMPTION: These sample projects provide a snapshot of the types of initiatives and responsibilities associated with this role.

❓ Key Questions to Ask During Interview

  • How does this role fit into the company's long-term growth strategy?
  • What are the key priorities for this role in the first 90 days?
  • How does the company support the professional development and growth of its employees?
  • What is the company's approach to work-life balance, and how is this role expected to fit into that framework?
  • How does the company foster collaboration and teamwork across its global marketing teams?

ASSUMPTION: Asking thoughtful questions during the interview process demonstrates a candidate's interest in the role and commitment to understanding the company's culture and priorities.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant marketing experience and skills
  • Prepare for behavioral interview questions that focus on your problem-solving skills and experience with marketing campaigns
  • Research the company and industry to demonstrate your understanding of the role and your fit with the company's mission
  • Follow up with the hiring manager within one week of submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.