Global PR & Social Media Intern

📌 Core Information

🔹 Job Title: Global PR & Social Media Intern

🔹 Company: Infobip

🔹 Location: Zagreb, Croatia (Remote)

🔹 Job Type: Internship

🔹 Category: Marketing & Communications

🔹 Date Posted: July 11, 2025

🔹 Experience Level: Entry-level (Student)

🔹 Remote Status: On-site (with remote flexibility)

🚀 Job Overview

Key aspects of this role include:

• Supporting global PR and social media activities and projects
• Assisting with reporting, writing, and administrative tasks
• Contributing to Infobip's external communications and social media presence
• Working with a diverse, global team in a fast-paced environment

ASSUMPTION: This role is ideal for a student pursuing a career in external communications and public relations, seeking to gain practical experience in a global tech company.

📋 Key Responsibilities

✅ Provide support on PR and Social Media activities and projects

✅ Support with reporting: identifying, evaluating, and analyzing information and data

✅ Writing: assisting in the development of various documents, including memos, press releases, fact sheets, and other materials

✅ Support Infobip's external communications activities, such as:

• PR operational support
• Social Media Outreach

ASSUMPTION: The role requires strong organizational skills, attention to detail, and the ability to work independently with minimal supervision.

🎯 Required Qualifications

Education: Pursuing a degree in communication studies, journalism, or a related field

Experience: No formal work experience required, but relevant internships or projects are a plus

Required Skills:

• Excellent written and verbal communication skills in English
• Strong analytical skills and structured way of thinking
• Proficient in MS Excel, MS PowerPoint, and MS Word
• Ability to work with a student contract for a 6-month term
• Availability for a minimum of 3 days per week

Preferred Skills:

• Familiarity with social media platforms and trends
• Basic knowledge of PR and social media best practices
• Ability to work in a fast-paced, dynamic environment

ASSUMPTION: While previous experience in PR or social media is not required, a strong interest in the field and a willingness to learn are essential.

💰 Compensation & Benefits

Salary Range: As an internship, this role is likely unpaid or offers a stipend. However, Infobip offers other benefits such as mentor and team support, travel allowance, and free lunch.

Benefits:

• Mentor and team support
• Travel allowance
• Free lunch

Working Hours: Full-time (40 hours/week) with flexible hours and remote work options

ASSUMPTION: The salary range provided is an estimate based on industry standards for internships in the tech industry.

📌 Applicant Insights

🔍 Company Context

Industry: Infobip operates in the IT Services and IT Consulting industry, focusing on global communications solutions for businesses and developers.

Company Size: Infobip has 1,001-5,000 employees, offering a mid-sized company environment with ample opportunities for growth and learning.

Founded: Infobip was founded in 2006 and has since grown into a global leader in omnichannel engagement, powering a broad range of messaging channels, tools, and solutions.

Company Description:

• Infobip is a global leader in omnichannel engagement, powering a broad range of messaging channels, tools, and solutions for advanced customer engagement, authentication, and security.
• The company helps its clients and partners overcome the complexity of consumer communications, grow their business, and enhance the customer experience in a fast, secure, and reliable way.
• Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

Company Specialties:

• A2P SMS messaging
• Mobile operators solutions
• 2-Factor Authentication
• Operator partnerships
• Telecommunications
• REST API
• Omnichannel communications
• RCS
• Mobile Identity
• WhatsApp Business
• Messaging
• Engineering
• Development
• Customer experience
• Retail Communications
• Banking communications
• Chat Apps
• and SaaS (software as a service)

Company Website: infobip.com

ASSUMPTION: Infobip's global presence and diverse team offer unique opportunities for professional growth and exposure to various cultures and markets.

📊 Role Analysis

Career Level: This role is an entry-level position, ideal for students or recent graduates seeking to gain practical experience in PR and social media.

Reporting Structure: The intern will report directly to the Global PR Team and work closely with various departments to support Infobip's external communications activities.

Work Arrangement: The internship is on-site, with a minimum of 3 days per week required. However, Infobip offers flexible hours and remote work options.

Growth Opportunities:

• Gain practical experience in global PR and social media
• Work with a diverse, global team and learn from industry experts
• Potential full-time employment opportunities upon completion of the internship

ASSUMPTION: This internship provides an excellent opportunity for students to gain valuable experience, build their professional network, and potentially launch their career in PR and social media.

🌍 Location & Work Environment

Office Type: Infobip's Zagreb office is a modern, collaborative workspace with a vibrant atmosphere.

Office Location(s): Zagreb, Croatia

Geographic Context:

• Zagreb is the capital and largest city of Croatia, offering a rich cultural scene, historical sites, and a high quality of life.
• The city is known for its vibrant nightlife, diverse culinary scene, and numerous parks and green spaces.
• Zagreb is well-connected by public transportation, making it easy to commute to the office.

Work Schedule: Full-time (40 hours/week) with flexible hours and remote work options

ASSUMPTION: Living in Zagreb offers a unique blend of urban and natural environments, providing an ideal setting for both work and leisure.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the HR department
• In-depth interview with the Global PR Team
• Background check and onboarding

Key Assessment Areas:

• Communication skills and language proficiency
• Analytical and problem-solving skills
• Cultural fit and alignment with Infobip's values
• Motivation and commitment to the role

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Demonstrate your understanding of PR and social media concepts in your application materials
• Show enthusiasm for the opportunity to learn and grow in a global tech company

ATS Keywords: PR, Social Media, Communications, Global, Intern, Marketing, Writing, Reporting, Analysis, English, Teamwork, Collaboration, Global PR Team, Infobip

ASSUMPTION: Infobip's application process is designed to assess candidates' skills, cultural fit, and commitment to the role, ensuring a successful match for both the company and the intern.

🛠️ Tools & Technologies

• Microsoft Office Suite (Excel, PowerPoint, Word)
• Social media platforms (LinkedIn, Facebook, Instagram, Twitter, etc.)
• Project management tools (Asana, Trello, etc.)
• Communication and collaboration tools (Slack, Microsoft Teams, etc.)

ASSUMPTION: Familiarity with these tools is not required but may be helpful in performing the job effectively.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric
• Proactive
• Innovative
• Reliable
• Collaborative

Work Style:

• Fast-paced and dynamic
• Global and collaborative
• Focused on continuous learning and improvement

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic environment?
• Are you comfortable working with a diverse, global team?
• Do you have a strong customer focus and commitment to excellence?

ASSUMPTION: Infobip values candidates who are proactive, innovative, reliable, collaborative, and customer-centric, with a strong work ethic and a commitment to continuous learning and improvement.

⚠️ Potential Challenges

• The role may require working on weekends or evenings to support global time zones
• The internship may involve handling sensitive information and maintaining confidentiality
• The role may require occasional travel for events or meetings
• The internship may involve working with a diverse, global team, which can present unique communication and cultural challenges

ASSUMPTION: These challenges can be overcome with strong communication skills, cultural sensitivity, and a commitment to professional development.

📈 Similar Roles Comparison

• This role is unique in its global focus and internship nature, offering a rare opportunity for students to gain practical experience in global PR and social media
• Similar roles in other companies may not offer the same global exposure or internship structure
• Career paths in PR and social media can vary widely depending on the industry, company size, and individual interests and skills

ASSUMPTION: This role provides a unique opportunity for students to gain valuable experience and build their professional network in a global tech company.

📝 Sample Projects

• Assisting with the development of a global PR strategy
• Creating and implementing a social media campaign for a product launch
• Analyzing and reporting on the effectiveness of Infobip's external communications activities

ASSUMPTION: These projects are designed to provide interns with practical experience and the opportunity to make a meaningful impact on Infobip's global PR and social media efforts.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does this role fit into the overall structure of the Global PR Team and Infobip's global communications strategy?
• What opportunities are there for professional growth and development during this internship?
• How does Infobip support work-life balance for its employees and interns?
• What are the key challenges facing the Global PR Team, and how can this role contribute to addressing them?

ASSUMPTION: These questions are designed to help candidates better understand the role, the team, and the company, ensuring a strong fit and a successful internship experience.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Prepare examples of your writing and analytical skills to showcase during the interview
• Follow up with the HR department one week after submitting your application to confirm receipt and inquire about the next steps in the process

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.