๐ Core Information
๐น Job Title: Growth Operations Manager (Remote, select US states)
๐น Company: Coforma
๐น Location: Remote (select US states)
๐น Job Type: Full-Time Exempt
๐น Category: IT Services and IT Consulting
๐น Date Posted: July 9, 2025
๐น Experience Level: Mid-Senior level
๐น Remote Status: Remote (select US states)
๐ Job Overview
Key aspects of this role include:
- Orchestrating growth activities across focus areas
- Connecting strategy with execution
- Managing pipeline, new opportunities, and partnerships
- Collaborating cross-functionally with teams
- Implementing AI tools to improve efficiency
ASSUMPTION: This role requires a high level of organization, attention to detail, and strong communication skills. The ideal candidate will have experience working remotely and managing multiple projects.
๐ Key Responsibilities
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Process and systems management and improvement: Identify, assess, implement, and manage all processes and systems/tools for the Growth team and evolve them over time as our organization grows and matures, focusing on implementing AI tools to improve speed and efficiency.
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Pipeline management and reporting: Oversee the development, maintenance, and analysis of the pipeline, generating reports/status updates and insights to inform strategy, drive decision-making, and ensure key stakeholders have visibility into the health of the pipeline at any given time.
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Lead/support new opportunity discovery: Proactively identify, vet, and prioritize new business opportunities through research, networking, and relationship-building, ensuring opportunities are aligned with our goals, capabilities, and capacity.
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Contract vehicle, alliance, and partner management: Oversee contract vehicle management and create and grow mutually beneficial alliance and teaming partner relationships that complement and strengthen our capabilities and expertise.
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Monitor industry trends and develop competitive analysis: Stay up-to-date on market shifts/changes, trends, industry developments, and competitive positioning and break down insights into executable strategies to drive business/increase market share.
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Track performance metrics: Monitor and analyze key Growth metrics and provide recommendations to drive continuous innovation and improvement.
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Drive and foster collaboration across the organization: Align solution architects with Delivery and Innovation teams to create and deliver the best solutions to our customers.
ASSUMPTION: The responsibilities listed above are not exhaustive and may change based on business needs and the candidate's skills and experience.
๐ฏ Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)
Experience: 4+ years of experience in growth/business development operations with a proven track record of success working across the entire business development lifecycle
Required Skills:
- Proven ability to use tech and tools to improve workflows, facilitate decision making, and drive outcomes
- Passion for learning, ability to create and adapt systems, and ability to collaborate with creative, technical, and business stakeholders and team members
- Experience using agile frameworks such as Lean, Scrum, Kanban, and Test-Driven Development (TDD)
- Experience working cross-functionally with strategists, product designers, developers, communications, and other disciplines
- Experience managing milestones, dependencies, communications, and stakeholder expectations
- Strong organizational skills and keen attention to detail
- Ability to communicate clearly in writing and orally (whether verbally or through assistive technologies/aids) to increase transparency
- Strong competency in situational awareness, situational leadership, and conflict mitigation and resolution
- Ability to nurture relationships to help drive prioritization across multiple projects and create ecosystems of success
Preferred Skills:
- 2+ years of experience working on a remote team or remote freelancing
- Prior professional services, government, federal, or private consulting experience
- Experience writing and editing requirements for government proposals
ASSUMPTION: The required and preferred qualifications listed above are subject to change based on the needs of the business and the candidate's skills and experience.
๐ฐ Compensation & Benefits
Salary Range: $147,290 to $156,560 Annual Salary + Benefits + Growth Potential
Benefits:
- Flexible PTO along with paid holidays
- Medical, dental, and vision coverage
- A 401(k) plan with an employer match
- Internet, phone, and home office stipends
- A professional development fund along with numerous growth opportunities
- 16-week parental leave policy available to birthing and non-birthing parents
- Remote work policy, which saves the average worker $5,000 a year in transportation costs
Working Hours: 40 hours per week
ASSUMPTION: The salary range and benefits listed above are non-negotiable and based on the company's equitable pay scale.
๐ Applicant Insights
๐ Company Context
Industry: IT Services and IT Consulting
Company Size: 51-200 employees
Founded: 2017
Company Description:
- Coforma works with the government and private sector to design creative digital solutions and build technology products that improve people's lives.
- Weโve honed a modern, agile, user-centered approach that elevates human needs through thoughtfully-designed systems and products.
- Weโre dedicated to reshaping the way communities access and utilize technology products. Together.
Company Specialties:
- Software Development
- Digital Services
- Design Research
- UX Design
- Product Design
- Content Design
- Solutions Development
- Product Management
- DesignOps
- DevSecOps
- Project Management
- Accessible Design
- API Architecture
- Product Delivery
- Design Systems
- Technology Transformation
- Technology Modernization
- Training and Facilitation
- Strategic Planning
- Go-to-market Strategy
- Cloud Migration
- Service Design
- Systems Integration
- Visual Design
- and Design
Company Website: coforma.io
ASSUMPTION: Coforma's focus on user-centered design and improving people's lives through technology sets it apart in the IT Services and IT Consulting industry.
๐ Role Analysis
Career Level: Mid-Senior level
Reporting Structure: Reports directly to the Head of Growth
Work Arrangement: Remote (select US states) with some travel required
Growth Opportunities:
- Potential to grow into a leadership role as the company expands
- Opportunities to work on diverse projects across various industries
- Chance to collaborate with and learn from experienced professionals in the field
ASSUMPTION: The Growth Operations Manager role offers significant opportunities for career growth and development within the company.
๐ Location & Work Environment
Office Type: Remote (select US states)
Office Location(s): Coforma employees work remotely from select US states
Geographic Context:
- Coforma employees are based in various states across the US
- The company has a strong remote work culture with flexible hours and PTO
- Coforma offers internet, phone, and home office stipends to support remote work
Work Schedule: Flexible hours with a focus on results and productivity
ASSUMPTION: Coforma's remote work environment offers employees the flexibility to balance work and personal life, while still maintaining a strong company culture and collaboration.
๐ผ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the Hiring Manager
- Technical assessment or case study
- Final round interview with the Head of Growth and other team members
- Background check and offer extension
Key Assessment Areas:
- Problem-solving skills
- Communication and collaboration
- Attention to detail and organizational skills
- Understanding of business development lifecycle and growth strategies
- Ability to work with AI tools and automation
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Be prepared to discuss your experience with AI tools and automation
- Showcase your problem-solving skills and ability to work collaboratively
- Demonstrate your understanding of the business development lifecycle and growth strategies
- Prepare questions to ask the interviewer about the role, team, and company culture
ATS Keywords: Growth Operations, Business Development, Pipeline Management, Contract Management, Industry Trends Analysis, Performance Metrics Tracking, Collaboration, Agile Frameworks, AI Tools, Automation, Remote Work
ASSUMPTION: The application process for the Growth Operations Manager role at Coforma is designed to assess the candidate's skills, experience, and cultural fit for the position.
๐ ๏ธ Tools & Technologies
- G Suite (Google Workspace)
- Loopio
- Monday.com
- AI tools and automation software
ASSUMPTION: The tools and technologies listed above are subject to change based on the company's needs and the candidate's skills and experience.
๐ Cultural Fit Considerations
Company Values:
- User-centered design
- Collaboration and teamwork
- Continuous learning and improvement
- Transparency and accountability
- Inclusive and diverse perspectives
Work Style:
- Remote and flexible work arrangements
- Focus on results and productivity
- Strong company culture with regular virtual team-building activities
- Open communication and feedback
- Emphasis on work-life balance
Self-Assessment Questions:
- How do you incorporate user-centered design principles into your work?
- Can you provide an example of a time when you collaborated with a diverse team to achieve a common goal?
- How do you approach continuous learning and improvement in your role?
- How do you ensure transparency and accountability in your work?
- How do you foster an inclusive and diverse work environment?
ASSUMPTION: Coforma's company culture values user-centered design, collaboration, and continuous learning, making it an ideal fit for candidates who share these priorities.
โ ๏ธ Potential Challenges
- Managing multiple projects and priorities simultaneously
- Working remotely with a distributed team
- Balancing the need for strategic thinking with day-to-day operations
- Keeping up with industry trends and competitive analysis
- Managing stakeholder expectations and communications
ASSUMPTION: The Growth Operations Manager role at Coforma presents unique challenges that require strong organizational skills, attention to detail, and the ability to manage multiple projects and priorities.
๐ Similar Roles Comparison
- Unlike traditional business development roles, this position requires a strong focus on operations and process improvement
- This role is unique in its emphasis on AI tools and automation to drive efficiency and outcomes
- Compared to other growth operations roles, this position offers a broader range of responsibilities and opportunities for career growth
ASSUMPTION: The Growth Operations Manager role at Coforma is distinct from other business development and growth operations positions due to its emphasis on AI tools, automation, and process improvement.
๐ Sample Projects
- Implementing a new CRM system to streamline pipeline management
- Developing and executing a go-to-market strategy for a new product launch
- Conducting a competitive analysis to inform business strategy and positioning
- Managing a government proposal process from start to finish
ASSUMPTION: The sample projects listed above are illustrative of the types of projects a Growth Operations Manager at Coforma might work on, but the specific projects may vary based on business needs and priorities.
โ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics of the Growth team?
- How does the Growth team collaborate with other departments, such as Delivery and Innovation?
- What are the most significant challenges facing the Growth team currently, and how can this role help address them?
- How does Coforma support the professional development and growth of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates the candidate's interest in the role and the company, and helps them better understand the expectations and requirements of the position.
๐ Next Steps for Applicants
To apply for this position:
- Submit your application through the Coforma careers page
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare for a phone or video screen with the Hiring Manager, focusing on your problem-solving skills, communication, and collaboration
- Complete a technical assessment or case study to demonstrate your understanding of business development lifecycle and growth strategies
- Prepare questions to ask the interviewer about the role, team, and company culture
- Follow up with the Hiring Manager after the interview to express your interest in the role and reiterate your qualifications
โ ๏ธ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.