📌 Core Information
🔹 Job Title: HCP Marketing Operations Manager
🔹 Company: EVERSANA
🔹 Location: Hoboken, New Jersey, United States
🔹 Job Type: Full-time, Hybrid (3 days/week in NJ office)
🔹 Category: Marketing
🔹 Date Posted: May 28, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Hybrid (3 days/week in NJ office)
🚀 Job Overview
Key aspects of this role include:
- Providing project management, operational, and administrative support to enable the success of the Commercial organization.
- Managing sales and marketing contracting processes, supporting events, and coordinating with vendors.
- Working with diverse teams and external vendors to advance project agendas.
- Identifying process improvements and solutions to management.
- Acting with a patient-minded approach, owning client experiences, and empowering others to act now.
ASSUMPTION: This role requires a balance of administrative tasks and project management, with a focus on supporting sales and marketing teams.
📋 Key Responsibilities
✅ Aggregating, tracking, and submitting sales-related expenses, budgets, and invoices.
✅ Launching and supporting new and existing sales and marketing-related programs.
✅ Managing and supporting sales and marketing contracting processes.
✅ Leading sales and marketing team logistics for local and regional sales-related physician/patient conferences.
✅ Supporting local and regional meetings, speaker programs, conferences, and other events.
✅ Managing HCP contracts, payments, travel, and accommodations, and tracking invoices.
✅ Performing diverse, often time-sensitive, administrative functions, projects, and tasks.
✅ Coordinating with select vendors to assist in sales and marketing projects.
✅ Supporting the Thought Leader Liaison Team.
ASSUMPTION: This role involves a mix of administrative tasks and project management, with a focus on supporting sales and marketing teams.
🎯 Required Qualifications
Education: Bachelor's Degree
Experience: Minimum of 3-5 years of relevant work experience in the Pharmaceutical or Biotech industries.
Required Skills:
- Prior experience managing diverse marketing-related projects in the pharmaceutical or related field.
- Ability to naturally partner, coordinate activities, and advance project agendas with multiple teams.
- Prior experience with contracting, budgets, vendor management, and supporting US pharmaceutical sales teams.
- Demonstrated ability to work with external vendors.
- Strong decision-making skills using all resources available.
- Strong interpersonal skills.
- Intermediate proficiency in Microsoft Suite, including Outlook, Word, Excel, Project, and PowerPoint.
Preferred Skills:
- Experience with sales and marketing contracting processes.
- Experience supporting events and conferences.
- Fluency in additional languages (e.g., Spanish).
ASSUMPTION: Candidates with experience in pharmaceutical sales and marketing, as well as strong administrative and project management skills, will be well-suited for this role.
💰 Compensation & Benefits
Salary Range: $85,000.00 to $100,000.00 per year (anticipated base salary range)
Benefits:
Working Hours: Full-time, 40+ hours per week. Hybrid work arrangement (3 days/week in NJ office).
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. The actual salary may vary based on factors such as relevant experience and geographic location.
📌 Applicant Insights
🔍 Company Context
Industry: EVERSANA operates in the Advertising Services industry, focusing on life science marketing, branding, and advertising for pharmaceutical and biotechnology companies.
Company Size: EVERSANA has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: EVERSANA was founded in 2018, with a focus on providing innovative marketing solutions for the life sciences industry.
Company Description:
- EVERSANA is a global team of over 7,000 employees committed to creating and delivering next-generation commercialization services to the life sciences industry.
- The company serves over 650 clients, ranging from innovative biotech start-ups to established pharmaceutical companies, with a mission to improve patient lives worldwide.
- EVERSANA's unique approach combines a deep understanding of the brand journey, patient experiences, and market insights to drive business impact for its clients.
Company Specialties:
- Life science marketing
- Branding
- Advertising
- Brand launches
- Strategic planning
- Creative services
- Market access
- Medical communications
- Consulting
- Digital transformation
- Technology strategy and consulting
- Omnichannel marketing
- Media planning and buying
- Innovation services
- Data and analytics
- Market research
- Social media
- Film, video, and animation
- Search engine marketing
- Web and mobile development
Company Website: eversana.com
ASSUMPTION: EVERSANA's extensive industry experience and global presence provide a strong foundation for supporting clients in the life sciences industry.
📊 Role Analysis
Career Level: This role is at the mid-career level, requiring relevant experience and a strong skill set in marketing operations and project management.
Reporting Structure: The HCP Marketing Operations Manager will report directly to the Commercial Operations Manager and work closely with sales and marketing teams.
Work Arrangement: This role follows a hybrid work arrangement, requiring employees to be physically present at the NJ office location 3 days/week.
Growth Opportunities:
- Potential advancement to a Senior Marketing Operations Manager role or similar positions within the organization.
- Expansion of responsibilities based on performance and company growth.
- Opportunities to work on diverse projects and collaborate with various teams.
ASSUMPTION: This role offers growth opportunities based on individual performance, company growth, and the employee's interest in expanding their responsibilities.
🌍 Location & Work Environment
Office Type: EVERSANA's Hoboken office is a modern, collaborative workspace with a focus on employee well-being and productivity.
Office Location(s): Hoboken, New Jersey, United States
Geographic Context:
- Hoboken is a vibrant city located just across the Hudson River from New York City, offering a mix of urban and suburban living.
- The area is known for its diverse culture, rich history, and waterfront views.
- Hoboken is well-connected by public transportation, making it an attractive location for commuters.
Work Schedule: Full-time, 40+ hours per week, with a hybrid work arrangement (3 days/week in NJ office).
ASSUMPTION: The hybrid work arrangement offers flexibility while maintaining a strong connection to the team and company culture.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the provided link.
- Phone or video screening with the Hiring Manager.
- In-person or virtual interview with the Hiring Manager and a member of the Commercial Operations team.
- Final interview with the Commercial Operations Director.
- Background check and offer extension.
Key Assessment Areas:
- Problem-solving skills and ability to manage multiple projects simultaneously.
- Strong communication and interpersonal skills.
- Experience with sales and marketing contracting processes and event support.
- Proficiency in Microsoft Suite and familiarity with project management tools.
- Alignment with EVERSANA's cultural beliefs and values.
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role.
- Demonstrate your understanding of EVERSANA's business and the specific needs of this role in your application materials.
- Prepare for behavioral interview questions focusing on problem-solving, teamwork, and adaptability.
- Research EVERSANA's company culture and be ready to discuss how your values align with the organization's cultural beliefs.
ATS Keywords: Marketing Operations, Project Management, Sales Support, Marketing Support, Contract Management, Event Planning, Vendor Management, Microsoft Suite, Pharmaceutical Industry, Biotech Industry, Hybrid Work Arrangement
ASSUMPTION: The interview process will focus on assessing the candidate's skills, experience, and cultural fit for the role and the organization.
🛠️ Tools & Technologies
- Microsoft Suite (Outlook, Word, Excel, Project, PowerPoint)
- Project management tools (e.g., Asana, Trello, Jira)
- Sales and marketing software (e.g., Salesforce, Marketo, HubSpot)
- Event planning tools (e.g., Cvent, Eventbrite)
ASSUMPTION: The tools and technologies listed are commonly used in marketing operations roles and may vary based on the specific needs of the organization and the projects at hand.
👔 Cultural Fit Considerations
Company Values:
- Patient Minded: Act with the patient's best interest in mind.
- Client Delight: Own every client experience and its impact on results.
- Take Action: Be empowered and empower others to act now.
- Grow Talent: Own your development and invest in the development of others.
- Win Together: Passionately connect with anyone, anywhere, anytime to achieve results.
- Communication Matters: Speak up to create transparent, thoughtful, and timely dialogue.
- Embrace Diversity: Create an environment of awareness and respect.
- Always Innovate: Be bold and creative in everything you do.
Work Style:
- Collaborative and team-oriented, with a focus on achieving results together.
- Adaptable and flexible, with a willingness to take on new challenges and learn from others.
- Proactive and self-driven, with a strong sense of ownership and accountability.
- Open and transparent, with a commitment to clear and effective communication.
Self-Assessment Questions:
- How do you demonstrate your commitment to EVERSANA's cultural beliefs, particularly "Patient Minded" and "Client Delight"?
- Can you provide an example of a time when you successfully managed multiple projects simultaneously, and how did you prioritize your workload?
- How do you approach working with diverse teams and external vendors to advance project agendas?
ASSUMPTION: EVERSANA's cultural beliefs and work style emphasize collaboration, adaptability, and a strong commitment to patient care and client success.
⚠️ Potential Challenges
- The hybrid work arrangement may require some employees to commute to the NJ office location 3 days/week.
- The role may involve working with tight deadlines and managing multiple projects simultaneously.
- Candidates may face competition from other experienced marketing operations professionals in the industry.
- The role may require occasional travel to support events and conferences.
ASSUMPTION: These challenges are inherent to the role and the industry, and candidates should be prepared to navigate them effectively.
📈 Similar Roles Comparison
- This role is similar to a Marketing Operations Manager or Marketing Project Manager in other pharmaceutical or biotechnology companies.
- However, EVERSANA's unique approach to life science marketing and its global presence set it apart from other organizations in the industry.
- Career progression in this role may lead to opportunities in commercial operations, marketing management, or related fields within the organization.
ASSUMPTION: While this role shares similarities with other marketing operations positions, EVERSANA's unique approach and global presence provide distinct opportunities for growth and development.
📝 Sample Projects
- Managing the launch of a new pharmaceutical product, including coordinating with cross-functional teams, vendors, and external partners.
- Supporting a regional sales conference, including logistics, vendor management, and on-site event support.
- Developing and implementing a new process for tracking and submitting sales-related expenses, budgets, and invoices.
ASSUMPTION: These sample projects illustrate the diverse and dynamic nature of the HCP Marketing Operations Manager role at EVERSANA.
❓ Key Questions to Ask During Interview
- Can you describe a typical day or week in this role and how I would prioritize my time and tasks?
- How does this role collaborate with other teams within the organization, such as sales, marketing, and commercial operations?
- What are the most important qualities and skills for success in this role, according to those who have held it previously?
- How does EVERSANA support the growth and development of its employees, particularly in this role?
- What are the most significant challenges facing the team or organization in the near future, and how can this role contribute to addressing them?
ASSUMPTION: Asking these questions demonstrates your interest in the role and the organization, and helps you better understand the expectations and requirements of the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role.
- Prepare for behavioral interview questions focusing on problem-solving, teamwork, and adaptability.
- Research EVERSANA's company culture and be ready to discuss how your values align with the organization's cultural beliefs.
- Follow up with the Hiring Manager one week after submitting your application to inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
