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Head of AI-Driven Marketing

Userlane GmbH
Full-time
On-site
WrocΕ‚aw, DolnoΕ›lΔ…skie, Poland
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Head of AI-Driven Marketing

πŸ”Ή Company: Userlane GmbH

πŸ”Ή Location: WrocΕ‚aw, DolnoΕ›lΔ…skie, Poland

πŸ”Ή Job Type: Full Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: April 28, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Remote OK

πŸš€ Job Overview

Key aspects of this role include:

  • Transforming marketing function by embedding deep AI capabilities
  • Architecting, building, and operating an advanced, AI-powered marketing engine
  • Leading a small team and collaborating across functions
  • Ensuring AI-driven marketing is both technically sound and aesthetically aligned with Userlane's brand

ASSUMPTION: This role requires a unique blend of AI expertise, marketing strategy, and design sensibility. The ideal candidate will have a strong technical foundation combined with strategic marketing experience in B2B SaaS.

πŸ“‹ Key Responsibilities

βœ… Develop and execute a comprehensive, AI-integrated marketing strategy

βœ… Lead AI-powered demand generation, owning the website and overseeing campaigns

βœ… Own the MarTech stack with an AI-first lens, evaluating, selecting, and integrating technologies

βœ… Translate marketing strategy into technical AI execution

βœ… Oversee brand consistency and strategic positioning

βœ… Oversee digital presence, managing the company website and other digital properties

βœ… Lead and mentor the team, fostering a culture of innovation and AI adoption

βœ… Collaborate closely with Sales, Product, and Customer Success for tight GTM alignment

ASSUMPTION: This role involves a high degree of strategic thinking and hands-on AI implementation. The candidate should be comfortable with both high-level planning and technical execution.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Computer Science, or a related field (or equivalent experience)

Experience: 5+ years of strategic marketing experience in B2B SaaS, with a strong technical foundation

Required Skills:

  • Deep, demonstrable expertise in applying AI/ML to real-world problems
  • Proven ability to leverage AI agents and automation frameworks for efficient, scalable marketing processes
  • Keen eye for design and brand aesthetics, ensuring brand consistency and quality across all marketing outputs
  • Demonstrable success in data-driven growth marketing, lead acquisition, and customer lifecycle optimization
  • Analytical and quantitative mindset, with ability to design experiments and interpret complex data
  • Familiarity with modern MarTech stacks and experience integrating diverse systems
  • Strategic thinker with leadership capability and a builder/practitioner mentality
  • Excellent communication skills in English

Preferred Skills:

  • Experience with specific AI tools and platforms relevant to marketing
  • Fluency in additional languages

ASSUMPTION: Given the unique nature of this role, candidates should have a strong background in both AI and strategic marketing, with a proven track record of applying AI to solve complex marketing challenges.

πŸ’° Compensation & Benefits

Salary Range: €80,000 - €120,000 per year (AI-estimated, based on market rates for similar roles in Poland)

Benefits:

  • Health and well-being programs
  • Leisure perks
  • Team events

Working Hours: Full-time, with remote work options and flexible hours

ASSUMPTION: The salary range is estimated based on market data for similar roles in Poland. Actual compensation may vary based on experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Digital Adoption Platform (DAP) industry

Company Size: Medium (101-500 employees)

Founded: 2016, with headquarters in Munich, Germany

Company Description:

  • Userlane is an award-winning Digital Adoption Platform that empowers organizations to understand and improve the value of their technology investments
  • Works with some of the world's most recognizable enterprises to identify and eliminate adoption barriers across software applications
  • Offers the Userlane Adoption Suite to help enterprises deliver employees and customers a more engaging, rewarding, and productive software experience

Company Specialties:

  • Digital Adoption Platform
  • Software Usability
  • Employee Training
  • Customer Experience

Company Website: https://www.userlane.com/

ASSUMPTION: Userlane is a growing company in the DAP industry, with a focus on improving software usability and customer experience for enterprise clients.

πŸ“Š Role Analysis

Career Level: Senior-level role, reporting directly to the Chief Marketing Officer

Reporting Structure: This role will lead a small team of marketing professionals and collaborate with other departments, including Sales, Product, and Customer Success

Work Arrangement: Remote OK, with flexible hours and the option to work from the Munich headquarters

Growth Opportunities:

  • Potential to shape the future of AI-driven marketing within the company
  • Opportunities for professional development through in-house training and learning opportunities
  • Possibility to grow within the marketing department or explore other areas of the business

ASSUMPTION: This role offers significant growth potential, as the company is investing heavily in AI-driven marketing and looking for a strategic leader to drive this initiative.

🌍 Location & Work Environment

Office Type: Hybrid, with the option to work remotely or from the company's Munich headquarters

Office Location(s): Munich, Germany (headquarters); WrocΕ‚aw, Poland (this role)

Geographic Context:

  • WrocΕ‚aw is the fourth-largest city in Poland, located in the southwestern region of DolnoΕ›lΔ…skie
  • Known for its vibrant culture, rich history, and beautiful architecture
  • Offers a high quality of life, with affordable living costs compared to other major European cities

Work Schedule: Full-time, with flexible hours and the option to work remotely

ASSUMPTION: The location in WrocΕ‚aw offers a unique blend of cultural experiences and a lower cost of living compared to other major European cities, making it an attractive option for professionals.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Initial screening call with the HR department
  • Technical interview with the Chief Marketing Officer
  • Case study presentation and Q&A session with the marketing team
  • Final interview with the CEO

Key Assessment Areas:

  • AI/ML expertise and problem-solving skills
  • Marketing strategy and brand stewardship
  • Leadership and team management capabilities
  • Communication and presentation skills

Application Tips:

  • Highlight specific AI projects and marketing campaigns from your past experiences
  • Tailor your resume and cover letter to emphasize your AI and marketing skills
  • Prepare a case study demonstrating your approach to AI-driven marketing
  • Research Userlane's products and competitors to show your understanding of the industry

ATS Keywords: AI, Machine Learning, Automation, Demand Generation, Content Marketing, Brand Stewardship, Data-Driven Decision Making, MarTech, SEO, Performance Analysis, Customer Lifecycle Optimization, Design Aesthetics, Analytical Mindset, Strategic Thinking, Leadership, Communication Skills

ASSUMPTION: The interview process will focus on assessing the candidate's AI and marketing skills, as well as their ability to lead a team and drive strategic initiatives.

πŸ› οΈ Tools & Technologies

  • AI/ML platforms (e.g., TensorFlow, PyTorch, scikit-learn)
  • Marketing automation tools (e.g., Marketo, HubSpot, Pardot)
  • Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot CRM)
  • Content creation and management tools (e.g., WordPress, Adobe Creative Suite)

ASSUMPTION: The candidate should have experience with relevant AI/ML platforms and marketing automation tools, as well as a willingness to learn and adapt to new technologies.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Customer-centricity
  • Collaboration
  • Continuous learning

Work Style:

  • Data-driven and analytical
  • Creative and innovative
  • Collaborative and team-oriented
  • Adaptable and open to change

Self-Assessment Questions:

  • How do you ensure that AI-driven marketing activities align with the core brand message and maintain visual/tonal integrity?
  • How do you approach balancing technical AI execution with strategic marketing goals?
  • How do you foster a culture of innovation and data-driven decision-making within a marketing team?

ASSUMPTION: Userlane values candidates who are innovative, customer-focused, and collaborative, with a strong commitment to continuous learning and improvement.

⚠️ Potential Challenges

  • Balancing the technical demands of AI-driven marketing with strategic brand considerations
  • Integrating AI capabilities into existing marketing processes and workflows
  • Ensuring brand consistency across AI-generated content and assets
  • Managing a small team with diverse skills and backgrounds

ASSUMPTION: The successful candidate will need to navigate these challenges while driving strategic initiatives and collaborating with other departments.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional marketing roles, this position requires a deep understanding of AI/ML and a proven track record of applying AI to solve complex marketing challenges
  • In the B2B SaaS enterprise space, AI-driven marketing is a growing trend, with increasing demand for strategic leaders in this field
  • Career progression in this role could lead to senior marketing leadership positions or specialized AI marketing consultancy roles

ASSUMPTION: This role is unique in its requirement for both AI expertise and strategic marketing experience, making it an attractive opportunity for candidates with a strong background in both fields.

πŸ“ Sample Projects

  • Developing and implementing an AI-driven demand generation strategy, resulting in a 30% increase in qualified leads
  • Creating and optimizing AI-generated content for enterprise buyers, leading to improved engagement and conversion rates
  • Designing and deploying AI models to predict customer churn and optimize customer lifecycle management

ASSUMPTION: These sample projects demonstrate the candidate's ability to apply AI to solve complex marketing challenges and drive meaningful business impact.

❓ Key Questions to Ask During Interview

  • How does Userlane plan to integrate AI-driven marketing into its overall business strategy?
  • What are the key performance indicators (KPIs) for success in this role, and how will they be measured?
  • How does Userlane support the professional development of its employees, particularly in the areas of AI and marketing?
  • What is the expected timeline for growing the marketing team, and how will this role contribute to that expansion?
  • How does Userlane approach brand consistency and strategic positioning in its marketing efforts?

ASSUMPTION: These questions will help the candidate better understand the company's vision for AI-driven marketing, as well as the resources and support available for professional development and team growth.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Highlight specific AI projects and marketing campaigns from your past experiences in your resume and cover letter
  • Prepare a case study demonstrating your approach to AI-driven marketing, focusing on a specific challenge and your proposed solution
  • Follow up with the HR department one week after submission to confirm receipt of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.