π Core Information
πΉ Job Title: Head of Customer Relationship Management (CRM), Product Manager, Asset Management Marketing, Vice President
πΉ Company: JPMorgan Chase & Co.
πΉ Location: Hong Kong
πΉ Job Type: Full time
πΉ Category: Financial Services
πΉ Date Posted: April 14, 2025
πΉ Experience Level: 10+ years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Leading strategic development and implementation of sales enablement platform
- Collaborating with cross-functional teams to enhance sales effectiveness
- Driving adoption of sales tools and resources
- Analyzing sales performance data to identify trends and opportunities
- Fostering a culture of continuous learning and development
ASSUMPTION: This role requires a high level of strategic thinking, leadership, and data analysis skills to drive sales excellence and innovation within a global powerhouse.
π Key Responsibilities
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Lead the strategic development and implementation of the sales enablement platform
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Collaborate with sales, marketing, and technology teams to align platform capabilities with business goals
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Drive the adoption and utilization of sales tools and resources to enhance sales effectiveness
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Develop and deliver training programs to equip the sales team with necessary skills and knowledge
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Analyze sales performance data to identify trends and opportunities for improvement
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Foster a culture of continuous learning and development within the sales team
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Ensure seamless integration of the sales enablement platform with existing systems and processes
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Monitor industry trends and best practices to keep the platform competitive and innovative
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Engage with senior leadership to communicate platform impact and strategic direction
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Manage vendor relationships and oversee platform enhancements and updates
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Champion a client-centric approach to sales enablement, ensuring alignment with client needs and expectations
ASSUMPTION: This role involves a high degree of cross-functional collaboration, stakeholder management, and strategic decision-making to drive sales enablement and marketing initiatives.
π― Required Qualifications
Education: Bachelor's degree in marketing, business, or a related field (Master's degree preferred)
Experience: Minimum of 10 years of experience in asset management or a related field
Required Skills:
- Proven track record in leading sales enablement or marketing initiatives
- Effective leadership and team management skills
- Excellent communication and presentation abilities
- In-depth understanding of sales processes and tools
- Ability to analyze data and derive actionable insights
- Experience in managing cross-functional projects and teams
- Proven strategic thinking and problem-solving skills
- Proficiency in CRM and sales enablement platforms
- Ability to work effectively in a fast-paced, dynamic environment
- Commitment to fostering a diverse and inclusive workplace
Preferred Skills:
- Experience in the Hong Kong or APAC asset management market
- Familiarity with Salesforce or similar CRM systems
- Advanced degree in marketing, business, or a related field
- Experience in digital marketing and client engagement strategies
- Large network within the asset management industry
- Ability to influence and drive change across diverse teams
- Passion for leveraging technology to enhance sales and marketing efforts
ASSUMPTION: Given the global nature of the role, candidates with experience in the Hong Kong or APAC asset management market may have a competitive advantage.
π° Compensation & Benefits
Salary Range: Industry standard for a Vice President role in asset management marketing in Hong Kong is HKD 800,000 - 1,200,000 per annum. This estimate is based on market research and comparable roles in the region.
Benefits:
- Competitive benefits package
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Generous time-off policies
- Employee discounts and perks
Working Hours: Full-time position with standard office hours (Monday to Friday, 9:00 AM to 6:00 PM) and occasional flexibility for project needs.
ASSUMPTION: Salary range is estimated based on market data and comparable roles in the region. Actual compensation may vary based on experience and qualifications.
π Applicant Insights
π Company Context
Industry: JPMorgan Chase & Co. operates in the financial services industry, with a focus on asset management, investment banking, and retail banking services.
Company Size: With over 210,000 employees worldwide, JPMorgan Chase is one of the largest financial institutions globally. This size offers extensive resources and opportunities for career growth.
Founded: JPMorgan Chase & Co. was founded in 2000 through the merger of J.P. Morgan & Co. and Chase Manhattan Corporation, with roots tracing back to 1799.
Company Description:
- JPMorgan Chase & Co. is a global leader in financial services, offering a wide range of products and services to consumers, corporations, institutions, and governments.
- The company is committed to responsible business practices, sustainability, and community engagement.
- JPMorgan Chase & Co. fosters a diverse and inclusive work environment, with a strong focus on employee development and growth.
Company Specialties:
- Consumer & Community Banking
- Corporate and Investment Bank
- Asset Management
- Private Banking and Commercial Banking
Company Website: http://www.jpmorganchase.com
ASSUMPTION: Working at JPMorgan Chase & Co. offers candidates the opportunity to gain experience in a large, global organization with extensive resources and career growth opportunities.
π Role Analysis
Career Level: This role is at the Vice President level, indicating significant experience and responsibility within the organization.
Reporting Structure: The Head of CRM reports directly to the Chief Marketing Officer (CMO) and works closely with various teams, including sales, marketing, and technology.
Work Arrangement: This is an on-site role based in Hong Kong, with occasional flexibility for project needs.
Growth Opportunities:
- Potential to expand influence and responsibilities within the marketing function
- Opportunities to work on cross-functional projects and gain exposure to different areas of the business
- Access to professional development and training programs to support career growth
ASSUMPTION: Given the global nature of the company, there may be opportunities for international assignments or relocation in the future.
π Location & Work Environment
Office Type: Modern, collaborative office space with state-of-the-art facilities and amenities.
Office Location(s): 270 Park Avenue, New York, NY 10017-2014, US (Global Headquarters); 101 Duncan Mill Road, Toronto, ON M3B1Z3, CA; 2200 Ross Ave, Dallas, TX 75201, US; Kadubeesanahalli Circle, Bengaluru, Karnataka 560103, IN; 370 S Cleveland Ave, Westerville, OH 43081, US; 100 N Tampa St, Tampa, FL 33602, US; 4 Metrotech Center, Brooklyn, NY 11201, US; 25 Bank Street, London, England E14 5, GB
Geographic Context:
- Hong Kong is a major global financial hub with a vibrant and dynamic business environment.
- The city offers a high standard of living, with excellent infrastructure, education, and healthcare systems.
- Hong Kong is known for its multicultural atmosphere, with a diverse range of international cuisines and cultural experiences.
Work Schedule: Standard office hours with occasional flexibility for project needs.
ASSUMPTION: Working in Hong Kong offers candidates the opportunity to gain experience in a dynamic, multicultural environment with a strong focus on business and finance.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- On-site interviews with cross-functional stakeholders
- Final round with the Chief Marketing Officer (CMO)
Key Assessment Areas:
- Strategic thinking and problem-solving skills
- Leadership and team management abilities
- Communication and presentation skills
- Data analysis and interpretation skills
- Understanding of sales processes and tools
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role.
- Prepare examples of your strategic thinking, leadership, and data analysis skills for the interview.
- Research JPMorgan Chase & Co. and the asset management industry to demonstrate your knowledge and enthusiasm.
ATS Keywords: Sales enablement, CRM, leadership, data analysis, strategic thinking, problem-solving, cross-functional collaboration, training development, client engagement, sales tools management, continuous learning, market trends monitoring, vendor management, client-centric approach, innovation
ASSUMPTION: The interview process for this role will likely focus on assessing the candidate's strategic thinking, leadership, and data analysis skills, as well as their cultural fit with the organization.
π οΈ Tools & Technologies
- Salesforce or similar CRM systems
- Data analysis and visualization tools (e.g., Tableau, Power BI)
- Project management software (e.g., Asana, Trello)
- Microsoft Office Suite (Word, Excel, PowerPoint)
ASSUMPTION: Proficiency in CRM and sales enablement platforms is essential for this role, and candidates should be comfortable using data analysis and visualization tools.
π Cultural Fit Considerations
Company Values:
- Putting clients first
- Living our values
- Fostering a diverse and inclusive workplace
- Acting with integrity and accountability
- Collaborating effectively
Work Style:
- Results-driven and proactive
- Collaborative and team-oriented
- Adaptable and resilient
- Strategic and innovative
- Data-driven and analytical
Self-Assessment Questions:
- How do you demonstrate putting clients first in your work?
- Can you provide an example of a time when you lived one of JPMorgan Chase & Co.'s values?
- How do you foster a diverse and inclusive workplace, and what steps have you taken to promote this in your previous roles?
- How do you approach collaborating effectively with cross-functional teams, and can you share an example of a successful collaboration?
- How do you stay adaptable and resilient in the face of change or challenges, and can you provide an example from your previous experience?
ASSUMPTION: JPMorgan Chase & Co. values candidates who align with their core values and demonstrate a strong work ethic, collaboration, and adaptability.
β οΈ Potential Challenges
- Managing multiple stakeholders and balancing competing priorities
- Keeping up with industry trends and best practices in a rapidly evolving market
- Driving change and adoption of new tools and processes within a large organization
- Navigating a complex and global organizational structure
ASSUMPTION: Given the size and complexity of the organization, candidates should be prepared to manage multiple stakeholders, navigate a large organizational structure, and drive change in a dynamic environment.
π Similar Roles Comparison
- This role is unique in its focus on sales enablement and marketing within the asset management division of a global financial institution.
- Compared to other marketing roles, this position requires a strong focus on data analysis, strategic thinking, and cross-functional collaboration.
- Career progression in this role may lead to senior marketing or leadership positions within the asset management or broader financial services industry.
ASSUMPTION: This role offers a unique opportunity to gain experience in sales enablement and marketing within a global financial institution, with potential for career growth and development.
π Sample Projects
- Developing and implementing a comprehensive sales enablement strategy to drive sales effectiveness and client engagement
- Analyzing sales performance data to identify trends and opportunities, and developing targeted initiatives to address these findings
- Collaborating with cross-functional teams to enhance the integration of sales enablement tools and resources with existing systems and processes
ASSUMPTION: These sample projects illustrate the strategic, data-driven, and collaborative nature of the role, highlighting the candidate's ability to drive sales enablement and marketing initiatives within a global organization.
β Key Questions to Ask During Interview
- How does this role fit into the broader marketing strategy for the asset management division?
- What are the key priorities for this role in the first 90 days?
- How does JPMorgan Chase & Co. support the professional development and growth of employees in this role?
- What are the most significant challenges facing the asset management marketing team, and how can this role address them?
- How does this role collaborate with other marketing and sales teams within the organization?
ASSUMPTION: These interview questions focus on understanding the role's strategic importance, priorities, and opportunities for growth and collaboration within the organization.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role.
- Prepare examples of your strategic thinking, leadership, and data analysis skills for the interview.
- Research JPMorgan Chase & Co. and the asset management industry to demonstrate your knowledge and enthusiasm.
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.