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Head of Digital Marketing Strategy & Execution

Wells Fargo
Full-time
On-site
Charlotte, North Carolina, United States

πŸ“Œ Core Information

πŸ”Ή Job Title: Head of Digital Marketing Strategy & Execution

πŸ”Ή Company: Wells Fargo

πŸ”Ή Location: New York, NY & Charlotte, NC

πŸ”Ή Job Type: Full-Time, Hybrid (3 days on-site)

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: April 30, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site (Hybrid)

πŸš€ Job Overview

Key aspects of this role include:

  • Leading digital marketing strategy for Wells Fargo’s Global Payments & Liquidity team
  • Overseeing website content management and paid media strategies
  • Collaborating with various digital teams to drive sales growth and optimize marketing performance
  • Working in a regulated environment with a focus on risk management

ASSUMPTION: This role requires a strategic mindset, strong project management skills, and the ability to work effectively in a matrixed organization.

πŸ“‹ Key Responsibilities

βœ… Design and manage marketing content on GPL website, including stakeholder communications, Legal and Compliance approval management, creative collaboration, and in-market tracking

βœ… Execute website content strategy and manage development and execution of written content to support customer needs

βœ… Participate in the development of and execute marketing campaign control processes and procedures that identify and address risk

βœ… Contribute to marketing, creative, or product management and provide consultation in one or more areas critical to E-business success

βœ… Owns the development of and manages paid media strategies for GPL and manages the allocation of Paid Media budget for Marketing and Communications team

βœ… Responsible for distributing GPL marketing, content, and communications to target audiences through advanced digital strategies and media

βœ… Analyze weekly performance across all media, make strategic decisions to optimize each campaign, and manage media partners to implement changes as needed

βœ… Lead the development of a GPL Website to house critical content for clients, prospects, stakeholders, and employees

βœ… Partner closely with CB and CIB digital teams to enable seamless orchestration of content to target audiences

βœ… Leverage a test-and-learn approach to marketing efforts and enable measurement & analysis of marketing performance

ASSUMPTION: This role requires a strong understanding of digital marketing, content strategy, and project management. Experience in a regulated environment is preferred.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 7+ years of Marketing, Digital Marketing, or Digital Platforms experience

Required Skills:

  • Advanced level skills in content strategy and digital marketing distribution
  • Project management skills: strong organizational, multi-tasking, and prioritizing skills
  • Excellent communication skills and ability to articulate complex material to a diverse audience
  • Ability to work effectively in a virtual environment with key team members and partners in various time zones and locations
  • Campaign management and execution experience

Preferred Skills:

  • Experience leading Business to Business digital content within a regulated environment
  • Financial services, Payments, and Treasury experience preferred, global business experience a plus
  • Ability to lead without authority and influence others to improve channel effectiveness
  • Ability to exercise independent judgment to identify and resolve problems

ASSUMPTION: Given the role's focus on digital marketing strategy and execution, candidates should have a proven track record in digital marketing and content strategy. Experience in a regulated industry is highly desirable.

πŸ’° Compensation & Benefits

Salary Range: $111,100 - $237,100 per year

Benefits:

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Working Hours: Full-time, Hybrid (3 days on-site)

ASSUMPTION: The salary range provided is based on market research for similar roles in the financial services industry. The benefits listed are subject to change and may vary based on the employee's location and employment status.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services. Wells Fargo is a diversified, community-based financial services company with approximately $1.9 trillion in assets. They offer a wide range of banking, investment, mortgage, and consumer and commercial finance products and services.

Company Size: 10,001+ employees. As a large organization, Wells Fargo offers numerous opportunities for career growth and development.

Founded: 1852. Wells Fargo has a rich history and a strong brand presence in the financial services industry.

Company Description:

  • Wells Fargo's vision is to satisfy customers' financial needs and help them succeed financially.
  • The company provides services through more than 7,300 locations, 12,000 ATMs, the internet, and mobile banking.
  • Wells Fargo has offices in over 40 countries and territories to support customers who conduct business in the global economy.

Company Specialties:

  • Business Banking
  • Wholesale banking
  • Mortgage
  • Consumer Finance
  • Commercial Finance

Company Website: http://www.wellsfargo.com

ASSUMPTION: Wells Fargo is a well-established financial services company with a strong brand presence and a wide range of products and services. As a large organization, it offers numerous opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: Senior-level role with potential for growth and leadership opportunities within the marketing function.

Reporting Structure: This role reports directly to the Head of Global Payments & Liquidity Marketing and collaborates with various digital teams across the organization.

Work Arrangement: Hybrid (3 days on-site). This arrangement allows for flexibility and a balance between on-site collaboration and remote work.

Growth Opportunities:

  • Potential to lead and grow the marketing function within the Global Payments & Liquidity team.
  • Opportunities to work on high-impact projects and drive meaningful change within the organization.
  • Potential to expand the role's scope and influence based on performance and business needs.

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to lead and expand the marketing function within the Global Payments & Liquidity team.

🌍 Location & Work Environment

Office Type: Hybrid (3 days on-site). The role requires on-site presence for collaboration and team meetings, with the flexibility to work remotely for the remainder of the week.

Office Location(s): New York, NY & Charlotte, NC. The role requires regular travel between these two locations.

Geographic Context:

  • New York, NY: A major financial hub with a diverse and dynamic business environment.
  • Charlotte, NC: A growing financial center with a lower cost of living and a strong job market.

Work Schedule: Full-time, with flexible hours and the ability to work remotely for part of the week.

ASSUMPTION: The hybrid work arrangement and regular travel between New York and Charlotte offer a unique blend of on-site collaboration and remote flexibility, with the opportunity to experience two distinct business environments.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screening with the HR team
  • On-site or virtual interviews with the hiring manager and team members
  • Final interviews with senior leadership
  • Background check and onboarding

Key Assessment Areas:

  • Digital marketing and content strategy expertise
  • Project management and organizational skills
  • Communication and collaboration skills
  • Risk management and compliance mindset
  • Cultural fit and alignment with Wells Fargo's values

Application Tips:

  • Tailor your resume and cover letter to highlight your digital marketing and content strategy experience, as well as your project management and risk management skills.
  • Demonstrate your understanding of the financial services industry and Wells Fargo's products and services.
  • Showcase your ability to work effectively in a regulated environment and manage risk.
  • Prepare for behavioral interview questions that focus on your problem-solving skills, leadership potential, and cultural fit.

ATS Keywords: Digital Marketing, Content Strategy, Project Management, Risk Management, Financial Services, Marketing Execution, Paid Media, Website Management, Stakeholder Communications, Legal & Compliance Approval, Creative Collaboration, In-Market Tracking, Campaign Control Processes, Marketing Campaigns, Marketing Consultation, Paid Media Strategies, Media Allocation, Media Performance Analysis, Global Payments & Liquidity, Wells Fargo

ASSUMPTION: The interview process for this role will focus on assessing the candidate's digital marketing and content strategy expertise, project management skills, risk management mindset, and cultural fit with Wells Fargo's values.

πŸ› οΈ Tools & Technologies

  • Marketing automation platforms (e.g., Marketo, Pardot)
  • Content management systems (e.g., WordPress, Adobe Experience Manager)
  • Paid media platforms (e.g., Google Ads, LinkedIn Ads, Facebook Ads)
  • Analytics tools (e.g., Google Analytics, Adobe Analytics)
  • Project management tools (e.g., Asana, Trello, JIRA)
  • Collaboration tools (e.g., Microsoft Office Suite, Google Workspace)

ASSUMPTION: The tools and technologies required for this role are standard for digital marketing and project management. Familiarity with marketing automation platforms, content management systems, and paid media platforms is essential.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Putting our customers first
  • Acting with integrity
  • Delivering excellence
  • Valuing diversity & inclusion
  • Reinventing for our customers

Work Style:

  • Collaborative and team-oriented
  • Data-driven and analytical
  • Adaptable and responsive to change
  • Results-focused and accountable
  • Committed to continuous learning and development

Self-Assessment Questions:

  • How do you ensure that your marketing efforts align with Wells Fargo's customer-centric approach?
  • How do you balance the need for innovation with the requirement to comply with regulations and industry standards?
  • How do you prioritize and manage multiple projects and stakeholders effectively?

ASSUMPTION: Wells Fargo values candidates who are customer-focused, act with integrity, and deliver excellence in their roles. Strong communication and collaboration skills, as well as a data-driven and adaptable work style, are essential for success in this role.

⚠️ Potential Challenges

  • Working in a highly regulated environment with strict compliance requirements
  • Managing multiple stakeholders and balancing competing priorities
  • Keeping up with the latest digital marketing trends and technologies
  • Navigating a large, matrixed organization with complex reporting structures
  • Regular travel between New York and Charlotte, with potential for additional travel as needed

ASSUMPTION: This role presents unique challenges, including working in a highly regulated environment, managing multiple stakeholders, and navigating a large, matrixed organization. Candidates should be prepared to adapt to these challenges and thrive in a dynamic and fast-paced work environment.

πŸ“ˆ Similar Roles Comparison

  • This role is unique in its focus on digital marketing strategy and execution within the Global Payments & Liquidity team at Wells Fargo.
  • Compared to similar roles in the financial services industry, this position offers a unique blend of strategic and tactical responsibilities, with a strong emphasis on risk management and compliance.
  • Career path comparison: This role offers significant growth potential, with opportunities to lead and expand the marketing function within the Global Payments & Liquidity team. With strong performance, candidates may progress to senior leadership roles within the marketing function or broader roles within the organization.

ASSUMPTION: This role is unique in its focus on digital marketing strategy and execution within the Global Payments & Liquidity team at Wells Fargo. Candidates should be prepared to adapt to the unique challenges and opportunities presented by this role and leverage their skills to drive meaningful change within the organization.

πŸ“ Sample Projects

  • Developing and executing a comprehensive digital marketing strategy for a new product launch within the Global Payments & Liquidity team
  • Managing a website redesign and content migration project, ensuring compliance with regulatory requirements and industry standards
  • Optimizing paid media campaigns to improve performance and drive KPIs, while managing a limited budget

ASSUMPTION: These sample projects illustrate the strategic and tactical responsibilities of this role, with a strong emphasis on risk management and compliance. Candidates should be prepared to adapt to the unique challenges and opportunities presented by these projects and leverage their skills to drive meaningful results.

❓ Key Questions to Ask During Interview

  • Can you describe the current state of the Global Payments & Liquidity marketing function, and how this role fits into the overall strategy?
  • How does this role collaborate with other digital teams within the organization, such as Consumer Bank and Consumer Investment Bank?
  • What are the key priorities for this role in the first 90 days, and how will success be measured?
  • How does Wells Fargo support the professional development and growth of its marketing team members?
  • What are the key challenges facing the Global Payments & Liquidity team, and how can this role contribute to addressing them?

ASSUMPTION: These key questions help candidates better understand the role's context, priorities, and growth opportunities, as well as the organization's commitment to supporting its marketing team members' professional development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your digital marketing and content strategy experience, as well as your project management and risk management skills.
  • Prepare for behavioral interview questions that focus on your problem-solving skills, leadership potential, and cultural fit.
  • If selected for an interview, be prepared to discuss your understanding of the financial services industry and Wells Fargo's products and services.
  • Follow up with the hiring manager or HR representative within one week of your interview to express your interest in the role and reiterate your qualifications.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.