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Head of Product and Channel Marketing

U.S. Bank
Full-time
On-site
Atlanta, Georgia, United States

πŸ“Œ Core Information

πŸ”Ή Job Title: Head of Product and Channel Marketing

πŸ”Ή Company: U.S. Bank

πŸ”Ή Location: Atlanta, GA

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Banking & Finance

πŸ”Ή Date Posted: April 28, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Leading product and channel marketing efforts to drive adoption and engagement of payment solutions
  • Conducting market research and competitive analysis to identify trends and opportunities
  • Developing and executing strategic marketing plans targeted towards key customer segments
  • Collaborating with cross-functional teams to ensure successful product launches and go-to-market strategies
  • Mentoring and leading a high-performing marketing team

ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a deep understanding of the payments landscape to drive growth and market share for U.S. Bank's payment solutions.

πŸ“‹ Key Responsibilities

βœ… Keep a pulse on industry trends, emerging technologies, and best practices in payments product marketing and drive market intelligence to the product teams to build better products.

βœ… Conduct market research and competitive analysis to identify trends, customer needs, and opportunities for differentiation in the payments industry.

βœ… Develop and implement comprehensive product marketing strategies that drive growth and market share for U.S. Bank's payments solutions targeted towards key customer segments: SMB, Enterprise, Partners, and Developers.

βœ… Lead the execution of marketing programs across key channels to maximize reach and impact.

βœ… Lead and mentor a high-performing product and channel marketing team, fostering a culture of innovation, collaboration, and excellence.

βœ… Oversee the creation of compelling marketing content, including product collateral, presentations, case studies, and whitepapers fit for the segment and the distribution channels.

βœ… Proven experience in leading digital marketing strategies to drive demand generation and elevate product visibility across channels.

βœ… Collaborate with product management, strategy, sales, education, and other departments to ensure successful product launches and go-to-market strategies.

βœ… Define and communicate the value proposition of U.S. Bank's payments products to internal and external stakeholders, including customers, partners, and media.

βœ… Commercialize products to market.

βœ… Monitor and analyze key performance metrics to assess the success of marketing initiatives (Offline and Online) and make data-driven recommendations for improvement.

βœ… Collaborate with the corporate marketing teams to have an effective presence at industry events, conferences, and customer meetings to promote products and build brand and product awareness.

ASSUMPTION: This role requires a strong focus on data-driven decision making, strategic thinking, and exceptional communication skills to effectively collaborate with cross-functional teams and stakeholders.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business Administration, or a related field; MBA preferred.

Experience: Minimum of 10 years of experience in product marketing, with at least 5 years in a senior leadership role within the fintech industry.

Required Skills:

  • Proven track record of developing and executing successful product marketing strategies with demonstrated growth
  • Strong leadership and team management skills, with the ability to inspire and motivate a diverse team with a growth mindset
  • Excellent analytical, strategic thinking, and problem-solving skills
  • Exceptional communication and presentation skills, with the ability to influence and build relationships with cross-functional stakeholders at all levels
  • Strong executive presence to drive effective presentations for the C-suite
  • Deep understanding of the payments landscape, including regulatory environment, market trends, and customer needs
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities

Preferred Skills:

  • Experience in the banking or financial services industry
  • Fluency in additional languages

ASSUMPTION: Candidates should have a strong background in product marketing, leadership, and a deep understanding of the payments industry to excel in this role.

πŸ’° Compensation & Benefits

Salary Range: $186,150 - $240,900 per year

Benefits:

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range provided is based on the primary location of Atlanta, GA, and may vary based on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Banking & Finance

Company Size: 10,001+ employees

Founded: 1863 (as U.S. National Bank)

Company Description:

  • U.S. Bank is a diversified financial services company, offering a full range of products and services to consumers, businesses, and institutions.
  • As the fifth-largest commercial bank in the United States, U.S. Bank has a reputation for strength and stability across a diversified mix of businesses, including commercial and institutional banking, business banking, payments, wealth management, and consumer banking.
  • The company is committed to helping millions of clients achieve their financial goals through a balance of best-in-class technology and human expertise tailored to individual needs.

Company Specialties:

  • Asset-based lending
  • Commercial lending
  • Custody services
  • Equipment financing
  • Foreign exchange
  • Fund services
  • Global payments and receivables
  • Liquidity and asset management
  • Loan syndication
  • Market risk management
  • Payment processing
  • Treasury management
  • Supply chain financing
  • Wealth management
  • Mortgage
  • Home equity
  • Deposits
  • Loans
  • Banking
  • and Financial services

Company Website: www.usbank.com

ASSUMPTION: U.S. Bank's extensive range of products and services, along with its strong reputation and commitment to client success, makes it an attractive employer in the banking and finance industry.

πŸ“Š Role Analysis

Career Level: Executive

Reporting Structure: Direct report to the Chief Product Officer (CPO)

Work Arrangement: On-site, full-time

Growth Opportunities:

  • Potential to shape the future of U.S. Bank's product portfolio and drive significant business growth
  • Opportunities to collaborate with and learn from senior leaders within the organization
  • Possibility to expand the role's scope and influence based on performance and strategic contributions

ASSUMPTION: This role offers a unique opportunity for an experienced product marketing leader to make a significant impact on U.S. Bank's payment solutions and drive business growth.

🌍 Location & Work Environment

Office Type: Corporate headquarters

Office Location(s): Minneapolis, MN (headquarters) and Cincinnati, OH

Geographic Context:

  • Minneapolis, MN: Known for its vibrant arts and culture scene, robust sports teams, and numerous Fortune 500 companies, including U.S. Bank
  • Cincinnati, OH: A major U.S. city with a rich history, diverse neighborhoods, and a thriving arts and culture scene

Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM (with flexibility for the role)

ASSUMPTION: U.S. Bank's headquarters and major office locations offer dynamic work environments with ample opportunities for professional growth and development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screening with the HR department
  • On-site or virtual interview with the hiring manager and team members
  • Final interview with senior leadership
  • Background check and offer extension

Key Assessment Areas:

  • Strategic thinking and problem-solving skills
  • Leadership and team management abilities
  • Industry knowledge and market trends awareness
  • Communication and presentation skills
  • Cultural fit and alignment with U.S. Bank's values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Prepare for behavioral and situational interview questions that focus on your leadership, strategic thinking, and problem-solving skills
  • Research U.S. Bank's products, services, and market position to demonstrate your industry knowledge and enthusiasm for the role
  • Practice presenting your ideas and solutions to showcase your communication and presentation skills
  • ATS Keywords: Product Marketing, Digital Marketing, Market Research, Competitive Analysis, Leadership, Team Management, Strategic Thinking, Communication Skills, Payments Landscape, Collaboration, Data-Driven Decision Making, Innovation, Customer Engagement, Go-To-Market Strategies

    ASSUMPTION: U.S. Bank's application and interview process is designed to assess candidates' skills, experience, and cultural fit for the role and the organization.

    πŸ› οΈ Tools & Technologies

    • Marketing automation platforms (e.g., Marketo, Pardot)
    • Customer relationship management (CRM) software (e.g., Salesforce)
    • Data analysis and visualization tools (e.g., Excel, Tableau)
    • Project management tools (e.g., Asana, Trello)
    • Content creation and design tools (e.g., Adobe Creative Suite, Canva)
    • Social media management platforms (e.g., Hootsuite, Buffer)

    ASSUMPTION: Familiarity with relevant marketing, data analysis, and project management tools is essential for success in this role.

    πŸ‘” Cultural Fit Considerations

    Company Values:

    • Putting clients first
    • Working together
    • Acting with integrity
    • Fostering an inclusive environment
    • Driving with purpose

    Work Style:

    • Collaborative and team-oriented
    • Data-driven and analytical
    • Innovative and adaptable
    • Customer-focused and results-oriented
    • Strong leadership and communication skills

    Self-Assessment Questions:

    • How do you align with U.S. Bank's core values, particularly 'Putting clients first' and 'Acting with integrity'?
    • How do you approach working collaboratively with diverse teams to drive results?
    • How do you balance data-driven decision making with innovative thinking to drive business growth?

    ASSUMPTION: U.S. Bank seeks candidates who embody their core values and can thrive in a collaborative, data-driven, and innovative work environment.

    ⚠️ Potential Challenges

    • Managing multiple priorities and deadlines in a fast-paced, dynamic environment
    • Navigating a large, complex organization with diverse stakeholders
    • Keeping up with industry trends and emerging technologies in the payments landscape
    • Balancing strategic thinking with tactical execution to drive results
    • Ensuring consistent and compelling messaging across various customer segments and channels

    ASSUMPTION: These challenges require strong leadership, strategic thinking, and adaptability to succeed in this role.

    πŸ“ˆ Similar Roles Comparison

    • Unlike other product marketing roles, this position focuses specifically on payment solutions and requires deep industry expertise
    • As a senior leadership role within a large financial institution, this position offers significant influence and opportunities for business impact
    • Compared to other fintech or banking roles, this position requires a strong balance of strategic thinking, leadership, and tactical execution skills

    ASSUMPTION: This role offers a unique blend of strategic, leadership, and tactical responsibilities, making it distinct from other product marketing positions in the industry.

    πŸ“ Sample Projects

    • Developing and executing a go-to-market strategy for a new payment solution, including market research, competitive analysis, and targeted marketing campaigns
    • Launching a beta program for an existing payment product, including customer referenceability and commercialization efforts
    • Conducting a comprehensive product marketing audit and developing recommendations to improve adoption and engagement for U.S. Bank's payment solutions

    ASSUMPTION: These sample projects illustrate the strategic, leadership, and tactical aspects of the role, requiring a strong balance of skills and experience.

    ❓ Key Questions to Ask During Interview

    • What are the biggest challenges facing the payments industry today, and how does U.S. Bank plan to address them?
    • How does this role collaborate with other departments, such as product management, sales, and education, to ensure successful product launches and go-to-market strategies?
    • What are the key priorities for this role in the first 90 days, and how will success be measured?
    • How does U.S. Bank support the professional development and growth of its employees, particularly in senior leadership roles?
    • What is the company's approach to innovation and staying ahead of emerging technologies in the payments landscape?

    ASSUMPTION: These questions help assess the role's strategic focus, collaboration opportunities, and growth potential, as well as U.S. Bank's commitment to employee development and innovation.

    πŸ“Œ Next Steps for Applicants

    To apply for this position:

    • Submit your application through this link
    • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
    • Prepare for behavioral and situational interview questions that focus on your leadership, strategic thinking, and problem-solving skills
    • Research U.S. Bank's products, services, and market position to demonstrate your industry knowledge and enthusiasm for the role
    • Practice presenting your ideas and solutions to showcase your communication and presentation skills
    • Follow up with the hiring manager one week after submitting your application to inquire about the status of your application

    ⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.