π Core Information
πΉ Job Title: Head of Product and Channel Marketing
πΉ Company: U.S. Bank
πΉ Location: Atlanta, GA
πΉ Job Type: Full-Time
πΉ Category: Banking & Finance
πΉ Date Posted: April 28, 2025
πΉ Experience Level: 10+ years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Leading product and channel marketing efforts to drive adoption and engagement of payment solutions
- Conducting market research and competitive analysis to identify trends and opportunities
- Developing and executing strategic marketing plans targeted towards key customer segments
- Collaborating with cross-functional teams to ensure successful product launches and go-to-market strategies
- Mentoring and leading a high-performing marketing team
ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and a deep understanding of the payments landscape to drive growth and market share for U.S. Bank's payment solutions.
π Key Responsibilities
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Keep a pulse on industry trends, emerging technologies, and best practices in payments product marketing and drive market intelligence to the product teams to build better products.
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Conduct market research and competitive analysis to identify trends, customer needs, and opportunities for differentiation in the payments industry.
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Develop and implement comprehensive product marketing strategies that drive growth and market share for U.S. Bank's payments solutions targeted towards key customer segments: SMB, Enterprise, Partners, and Developers.
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Lead the execution of marketing programs across key channels to maximize reach and impact.
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Lead and mentor a high-performing product and channel marketing team, fostering a culture of innovation, collaboration, and excellence.
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Oversee the creation of compelling marketing content, including product collateral, presentations, case studies, and whitepapers fit for the segment and the distribution channels.
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Proven experience in leading digital marketing strategies to drive demand generation and elevate product visibility across channels.
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Collaborate with product management, strategy, sales, education, and other departments to ensure successful product launches and go-to-market strategies.
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Define and communicate the value proposition of U.S. Bank's payments products to internal and external stakeholders, including customers, partners, and media.
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Commercialize products to market.
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Monitor and analyze key performance metrics to assess the success of marketing initiatives (Offline and Online) and make data-driven recommendations for improvement.
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Collaborate with the corporate marketing teams to have an effective presence at industry events, conferences, and customer meetings to promote products and build brand and product awareness.
ASSUMPTION: This role requires a strong focus on data-driven decision making, strategic thinking, and exceptional communication skills to effectively collaborate with cross-functional teams and stakeholders.
π― Required Qualifications
Education: Bachelor's degree in Marketing, Business Administration, or a related field; MBA preferred.
Experience: Minimum of 10 years of experience in product marketing, with at least 5 years in a senior leadership role within the fintech industry.
Required Skills:
- Proven track record of developing and executing successful product marketing strategies with demonstrated growth
- Strong leadership and team management skills, with the ability to inspire and motivate a diverse team with a growth mindset
- Excellent analytical, strategic thinking, and problem-solving skills
- Exceptional communication and presentation skills, with the ability to influence and build relationships with cross-functional stakeholders at all levels
- Strong executive presence to drive effective presentations for the C-suite
- Deep understanding of the payments landscape, including regulatory environment, market trends, and customer needs
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities
Preferred Skills:
- Experience in the banking or financial services industry
- Fluency in additional languages
ASSUMPTION: Candidates should have a strong background in product marketing, leadership, and a deep understanding of the payments industry to excel in this role.
π° Compensation & Benefits
Salary Range: $186,150 - $240,900 per year
Benefits:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is based on the primary location of Atlanta, GA, and may vary based on the candidate's experience and qualifications.
π Applicant Insights
π Company Context
Industry: Banking & Finance
Company Size: 10,001+ employees
Founded: 1863 (as U.S. National Bank)
Company Description:
- U.S. Bank is a diversified financial services company, offering a full range of products and services to consumers, businesses, and institutions.
- As the fifth-largest commercial bank in the United States, U.S. Bank has a reputation for strength and stability across a diversified mix of businesses, including commercial and institutional banking, business banking, payments, wealth management, and consumer banking.
- The company is committed to helping millions of clients achieve their financial goals through a balance of best-in-class technology and human expertise tailored to individual needs.
Company Specialties:
- Asset-based lending
- Commercial lending
- Custody services
- Equipment financing
- Foreign exchange
- Fund services
- Global payments and receivables
- Liquidity and asset management
- Loan syndication
- Market risk management
- Payment processing
- Treasury management
- Supply chain financing
- Wealth management
- Mortgage
- Home equity
- Deposits
- Loans
- Banking
- and Financial services
Company Website: www.usbank.com
ASSUMPTION: U.S. Bank's extensive range of products and services, along with its strong reputation and commitment to client success, makes it an attractive employer in the banking and finance industry.
π Role Analysis
Career Level: Executive
Reporting Structure: Direct report to the Chief Product Officer (CPO)
Work Arrangement: On-site, full-time
Growth Opportunities:
- Potential to shape the future of U.S. Bank's product portfolio and drive significant business growth
- Opportunities to collaborate with and learn from senior leaders within the organization
- Possibility to expand the role's scope and influence based on performance and strategic contributions
ASSUMPTION: This role offers a unique opportunity for an experienced product marketing leader to make a significant impact on U.S. Bank's payment solutions and drive business growth.
π Location & Work Environment
Office Type: Corporate headquarters
Office Location(s): Minneapolis, MN (headquarters) and Cincinnati, OH
Geographic Context:
- Minneapolis, MN: Known for its vibrant arts and culture scene, robust sports teams, and numerous Fortune 500 companies, including U.S. Bank
- Cincinnati, OH: A major U.S. city with a rich history, diverse neighborhoods, and a thriving arts and culture scene
Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM (with flexibility for the role)
ASSUMPTION: U.S. Bank's headquarters and major office locations offer dynamic work environments with ample opportunities for professional growth and development.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening with the HR department
- On-site or virtual interview with the hiring manager and team members
- Final interview with senior leadership
- Background check and offer extension
Key Assessment Areas:
- Strategic thinking and problem-solving skills
- Leadership and team management abilities
- Industry knowledge and market trends awareness
- Communication and presentation skills
- Cultural fit and alignment with U.S. Bank's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare for behavioral and situational interview questions that focus on your leadership, strategic thinking, and problem-solving skills
- Research U.S. Bank's products, services, and market position to demonstrate your industry knowledge and enthusiasm for the role
- Practice presenting your ideas and solutions to showcase your communication and presentation skills
ATS Keywords: Product Marketing, Digital Marketing, Market Research, Competitive Analysis, Leadership, Team Management, Strategic Thinking, Communication Skills, Payments Landscape, Collaboration, Data-Driven Decision Making, Innovation, Customer Engagement, Go-To-Market Strategies
ASSUMPTION: U.S. Bank's application and interview process is designed to assess candidates' skills, experience, and cultural fit for the role and the organization.
π οΈ Tools & Technologies
- Marketing automation platforms (e.g., Marketo, Pardot)
- Customer relationship management (CRM) software (e.g., Salesforce)
- Data analysis and visualization tools (e.g., Excel, Tableau)
- Project management tools (e.g., Asana, Trello)
- Content creation and design tools (e.g., Adobe Creative Suite, Canva)
- Social media management platforms (e.g., Hootsuite, Buffer)
ASSUMPTION: Familiarity with relevant marketing, data analysis, and project management tools is essential for success in this role.
π Cultural Fit Considerations
Company Values:
- Putting clients first
- Working together
- Acting with integrity
- Fostering an inclusive environment
- Driving with purpose
Work Style:
- Collaborative and team-oriented
- Data-driven and analytical
- Innovative and adaptable
- Customer-focused and results-oriented
- Strong leadership and communication skills
Self-Assessment Questions:
- How do you align with U.S. Bank's core values, particularly 'Putting clients first' and 'Acting with integrity'?
- How do you approach working collaboratively with diverse teams to drive results?
- How do you balance data-driven decision making with innovative thinking to drive business growth?
ASSUMPTION: U.S. Bank seeks candidates who embody their core values and can thrive in a collaborative, data-driven, and innovative work environment.
β οΈ Potential Challenges
- Managing multiple priorities and deadlines in a fast-paced, dynamic environment
- Navigating a large, complex organization with diverse stakeholders
- Keeping up with industry trends and emerging technologies in the payments landscape
- Balancing strategic thinking with tactical execution to drive results
- Ensuring consistent and compelling messaging across various customer segments and channels
ASSUMPTION: These challenges require strong leadership, strategic thinking, and adaptability to succeed in this role.
π Similar Roles Comparison
- Unlike other product marketing roles, this position focuses specifically on payment solutions and requires deep industry expertise
- As a senior leadership role within a large financial institution, this position offers significant influence and opportunities for business impact
- Compared to other fintech or banking roles, this position requires a strong balance of strategic thinking, leadership, and tactical execution skills
ASSUMPTION: This role offers a unique blend of strategic, leadership, and tactical responsibilities, making it distinct from other product marketing positions in the industry.
π Sample Projects
- Developing and executing a go-to-market strategy for a new payment solution, including market research, competitive analysis, and targeted marketing campaigns
- Launching a beta program for an existing payment product, including customer referenceability and commercialization efforts
- Conducting a comprehensive product marketing audit and developing recommendations to improve adoption and engagement for U.S. Bank's payment solutions
ASSUMPTION: These sample projects illustrate the strategic, leadership, and tactical aspects of the role, requiring a strong balance of skills and experience.
β Key Questions to Ask During Interview
- What are the biggest challenges facing the payments industry today, and how does U.S. Bank plan to address them?
- How does this role collaborate with other departments, such as product management, sales, and education, to ensure successful product launches and go-to-market strategies?
- What are the key priorities for this role in the first 90 days, and how will success be measured?
- How does U.S. Bank support the professional development and growth of its employees, particularly in senior leadership roles?
- What is the company's approach to innovation and staying ahead of emerging technologies in the payments landscape?
ASSUMPTION: These questions help assess the role's strategic focus, collaboration opportunities, and growth potential, as well as U.S. Bank's commitment to employee development and innovation.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for behavioral and situational interview questions that focus on your leadership, strategic thinking, and problem-solving skills
- Research U.S. Bank's products, services, and market position to demonstrate your industry knowledge and enthusiasm for the role
- Practice presenting your ideas and solutions to showcase your communication and presentation skills
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.