📌 Core Information
🔹 Job Title: Implementation-Conversion Analyst II
🔹 Company: FIS
🔹 Location: Jacksonville, FL, USA (Hybrid role)
🔹 Job Type: Full-Time
🔹 Category: IT & Software
🔹 Date Posted: July 8, 2025
🔹 Experience Level: Mid-Level (2-5 years)
🔹 Remote Status: On-site/Hybrid
🚀 Job Overview
Key aspects of this role include:
- Working closely with clients to implement FIS solutions and facilitate data mapping and system conversions
- Creating a roadmap for clients to guide them through the setup and integration process
- Providing training and coaching to clients on new systems and procedures
- Collaborating with cross-functional teams to ensure successful implementation and conversion
ASSUMPTION: This role requires a balance of technical and interpersonal skills, with a focus on client-facing interactions and problem-solving.
📋 Key Responsibilities
✅ Conducting data analysis, product mapping, and client interviews to assess data requirements for software utilization
✅ Creating data maps and transaction workflow documents to illustrate field conversions
✅ Performing tests to ensure new, customized software meets customer-specific needs
✅ Coordinating and conducting readiness reviews to ensure conversion is proceeding correctly
✅ Training customers on new systems and procedures
ASSUMPTION: This role involves a mix of independent work and collaboration, with a focus on delivering high-quality results to clients.
🎯 Required Qualifications
Education: Bachelor’s degree in business or a related field
Experience: 2-5 years of relevant experience in data analysis, project management, or a related field
Required Skills:
- Strong analytical and problem-solving skills
- Excellent human relations, negotiation, and documentation skills
- Ability to translate client requirements to technical specifications
- Familiarity with banking knowledge (loans, deposits, admin) and FIS FCM products (a plus)
Preferred Skills:
- Project management experience
- Workflow processes aptitude/experience
- Training experience
- Technical experience/aptitude
ASSUMPTION: Candidates with a strong academic background and relevant work experience will be well-suited for this role.
💰 Compensation & Benefits
Salary Range: $65,000 - $85,000 per year (based on industry standards for mid-level roles in Jacksonville, FL)
Benefits:
- Opportunities to make an impact in fintech
- Personal and professional learning opportunities
- Inclusive, diverse work environment
- Resources to give back to the community
- Competitive salary and benefits package
Working Hours: Full-time, with flexible hours and a hybrid work arrangement (2-3 days on-site per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: FIS is a global leader in financial technology, providing banking and payments technology solutions to financial institutions worldwide.
Company Size: FIS is a large organization with over 10,000 employees globally, offering ample opportunities for career growth and development.
Founded: FIS was founded in 1984 and has since grown to become a publicly-traded company listed on the New York Stock Exchange (NYSE: FIS).
Company Description:
- FIS offers a wide range of banking and payments technology solutions, including core banking, payments processing, and financial software
- The company serves over 20,000 clients worldwide, including banks, credit unions, and financial services providers
- FIS is committed to fostering an inclusive and diverse work environment, with a focus on employee development and growth
Company Specialties:
- Core banking and processing
- Payments processing and fraud management
- Financial software and analytics
- Consulting and managed services
Company Website: www.fis.com
ASSUMPTION: FIS' large size and global presence offer applicants the opportunity to work on diverse projects and gain exposure to various aspects of the financial technology industry.
📊 Role Analysis
Career Level: Mid-level (2-5 years of experience)
Reporting Structure: This role reports directly to the Implementation Manager and works closely with cross-functional teams, including product specialists, project managers, and other analysts.
Work Arrangement: Hybrid (2-3 days on-site per week, with the remainder of the time working remotely)
Growth Opportunities:
- Advancement to senior-level roles within the implementation or conversion teams
- Transition to other departments, such as product management, project management, or consulting
- Expansion of technical skills and expertise through training and development opportunities
ASSUMPTION: This role offers a clear path for career progression, with opportunities for both vertical and horizontal movement within the organization.
🌍 Location & Work Environment
Office Type: Modern, collaborative workspaces with a mix of open-plan and private offices
Office Location(s): Jacksonville, FL, USA (with additional offices in Atlanta, GA; Milwaukee, WI; and Little Rock, AR)
Geographic Context:
- Jacksonville, FL, is the most populous city in the state and offers a diverse range of cultural, recreational, and entertainment options
- The Jacksonville office is located in the heart of the city's financial district, providing easy access to public transportation and amenities
- The city boasts a subtropical climate, with mild winters and hot, humid summers
Work Schedule: Full-time, with flexible hours and a hybrid work arrangement (2-3 days on-site per week)
ASSUMPTION: The hybrid work arrangement offers applicants the best of both worlds, with the opportunity to collaborate with colleagues in the office and enjoy the flexibility of remote work.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screen with the hiring manager
- In-depth technical interview with the implementation team
- Final interview with the implementation manager or director
Key Assessment Areas:
- Technical skills and problem-solving abilities
- Client-facing communication and interpersonal skills
- Cultural fit and alignment with FIS' core values
Application Tips:
- Highlight relevant experience and skills in your resume, with a focus on data analysis, project management, and client-facing roles
- Tailor your cover letter to demonstrate your understanding of the role and your enthusiasm for FIS' mission and values
- Prepare for technical interviews by brushing up on your data analysis and problem-solving skills, as well as your familiarity with FIS products and banking processes
ATS Keywords: Data analysis, product mapping, client interviews, data requirements, testing, training, banking knowledge, FIS FCM products, project management, workflow processes, technical experience
ASSUMPTION: Applicants should focus on demonstrating their technical skills and problem-solving abilities, as well as their ability to work effectively with clients and cross-functional teams.
🛠️ Tools & Technologies
- FIS FCM products (core banking, payments processing, and financial software)
- Data analysis and visualization tools (e.g., Excel, Power BI, Tableau)
- Project management software (e.g., JIRA, Asana, Microsoft Project)
- Collaboration and communication tools (e.g., Microsoft Office Suite, Slack, Microsoft Teams)
ASSUMPTION: Familiarity with FIS FCM products and relevant data analysis and project management tools will be beneficial for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Client-centric
- Collaborative
- Inclusive
- Innovative
- Performance-driven
Work Style:
- Results-oriented
- Team-focused
- Adaptable and resilient
- Strong communication and interpersonal skills
- Ability to work independently and in a structured environment
Self-Assessment Questions:
- Do you thrive in a client-facing role and enjoy collaborating with cross-functional teams?
- Are you comfortable working in a structured environment and following established processes?
- Do you possess strong analytical and problem-solving skills, with a keen attention to detail?
ASSUMPTION: Applicants who are results-oriented, collaborative, and adaptable will be well-suited for this role and FIS' company culture.
⚠️ Potential Challenges
- Managing multiple projects and deadlines simultaneously
- Working with clients who have varying levels of technical expertise and understanding
- Adapting to changes in priorities and project scope
- Navigating a large, matrixed organization with multiple stakeholders
ASSUMPTION: Applicants should be prepared to manage multiple priorities and adapt to changing circumstances in a dynamic work environment.
📈 Similar Roles Comparison
- Implementation-Conversion Analyst II vs. Implementation-Conversion Analyst I: The primary difference is the level of experience and responsibility required. The II role requires more experience and may involve managing junior analysts or mentoring team members.
- Implementation-Conversion Analyst II vs. Project Manager: While both roles involve managing projects and working with clients, the analyst role focuses more on data analysis and system conversions, while the project manager role is more focused on overall project planning, execution, and delivery.
- Implementation-Conversion Analyst II vs. Business Analyst: Both roles involve data analysis and working with clients, but the analyst role is more focused on system conversions and implementation, while the business analyst role is more focused on process improvement and requirements gathering.
ASSUMPTION: Applicants should consider their career goals and areas of interest when comparing similar roles and determining the best fit for their skills and aspirations.
📝 Sample Projects
- Conducting a comprehensive data analysis of a client's banking processes to identify opportunities for improvement and streamlining
- Developing a detailed data map and transaction workflow document to illustrate field conversions for a client's core banking system migration
- Coordinating a readiness review for a client's system conversion, including conducting tests and ensuring all requirements are met
ASSUMPTION: These sample projects provide a sense of the types of tasks and responsibilities an Implementation-Conversion Analyst II might encounter in their day-to-day work.
❓ Key Questions to Ask During Interview
- Can you describe the typical workflow for an implementation project, from start to finish?
- How does the implementation team collaborate with other departments, such as product management and consulting?
- What opportunities are there for professional development and growth within the implementation team and the broader organization?
- How does FIS support work-life balance for employees in hybrid or remote roles?
- Can you provide an example of a challenging implementation project and how the team approached and resolved any issues that arose?
ASSUMPTION: These questions are designed to help applicants better understand the role, the team, and the organization, as well as to demonstrate their interest and engagement in the interview process.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Highlight your relevant experience and skills in your resume, with a focus on data analysis, project management, and client-facing roles
- Tailor your cover letter to demonstrate your understanding of the role and your enthusiasm for FIS' mission and values
- Prepare for technical interviews by brushing up on your data analysis and problem-solving skills, as well as your familiarity with FIS products and banking processes
- Follow up with the hiring manager or HR representative within one week of submitting your application to confirm receipt and express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
