📌 Core Information
🔹 Job Title: Interim Chief Growth Officer
🔹 Company: Hearst Health
🔹 Location: Tampa, FL
🔹 Job Type: Full time
🔹 Category: Hospitals and Health Care
🔹 Date Posted: June 27, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Driving revenue growth and market expansion within the software vendor environment serving Healthcare Payers
- Leading and managing high-performing teams across Sales, Client Success, and Marketing functions
- Developing and executing go-to-market strategies to drive revenue growth and increase profitability
- Fostering deep relationships with key healthcare payer organizations and industry partners
- Collaborating with product development and leadership teams to align product offerings with market demands and customer needs
ASSUMPTION: This role requires a strategic mindset, proven leadership skills, and a deep understanding of the Healthcare Payer industry to succeed.
📋 Key Responsibilities
✅ Lead and manage the strategic direction and overall performance of the Sales, Client Success, and Marketing teams
✅ Develop and execute go-to-market strategies to drive revenue growth, expand market share, and increase profitability
✅ Foster deep relationships with key healthcare payer organizations and industry partners, becoming a trusted advisor and growth partner
✅ Collaborate closely with product development and leadership teams to align product offerings with market demands and customer needs
✅ Oversee the development and implementation of client success programs that ensure customer satisfaction, retention, and advocacy
✅ Utilize market data, competitive analysis, and customer insights to continuously refine marketing strategies and sales approaches
✅ Establish clear OKR’s, KPIs and performance metrics for Sales, Client Success, and Marketing teams, ensuring accountability and alignment with company objectives
✅ Lead, mentor and further develop a high performing team across Sales, Client Success, and Marketing, ensuring performance aligns with revenue targets using a lead-by-example approach
✅ Represent MHK at industry conferences, trade shows, and thought leadership events, enhancing the company's brand and visibility
ASSUMPTION: The ideal candidate will have experience in managing and scaling high-performing teams, with a robust background in driving revenue growth and market expansion within the software vendor environment serving Healthcare Payers.
🎯 Required Qualifications
Education: Bachelor's Degree required; MBA or related advanced degree preferred
Experience: 10+ years of senior leadership experience in Sales, Client Success, and Marketing within a software vendor serving Healthcare Payers
Required Skills:
- Deep understanding of the Healthcare Payer industry, including market dynamics, key players, regulatory environments, and emerging trends and challenges
- Demonstrated success in achieving significant revenue growth and market expansion
- Proven ability to build, scale, and lead cross-functional teams
- Exceptional strategic planning, analytical, and organizational skills
- Excellent communication, interpersonal, and presentation abilities
- Experience working collaboratively with executive leadership to drive company-wide initiatives
- Proven ability to maintain/grow NPS scores and attain client testimonials to maximize customer satisfaction and retention, increase referrals, and ultimately drive sales growth
Preferred Skills:
- Experience working with software vendors serving Healthcare Payers
- Familiarity with the Tampa area and local healthcare industry
ASSUMPTION: The required skills and experience are essential for success in this role, as they involve driving revenue growth, managing teams, and navigating the complex Healthcare Payer industry.
💰 Compensation & Benefits
Salary Range: $200,000 - $250,000 per year (Based on industry standards for a role of this level and location)
Benefits:
- Medical, vision, and dental plans for full-time employees
- 401(k) offered with a generous match
- Benefits begin on the first day of the month following employment
- Exercise/Health Club reimbursement opportunity
- Monthly dependent care reimbursement opportunity
- Short Term and Long Term disability
- Basic Term Life and AD&D Insurance
- 15 Company Paid Holidays
Working Hours: Full-time, typically 40 hours per week, with potential for flexible scheduling and remote work opportunities
ASSUMPTION: The salary range is estimated based on industry standards for a role of this level and location. Benefits are subject to change and may vary based on the company's policies.
📌 Applicant Insights
🔍 Company Context
Industry: Hearst Health operates in the Hospitals and Health Care industry, focusing on delivering essential intelligence and software that improve the quality, safety, and efficiency of care.
Company Size: Hearst Health has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: Hearst Health was founded in 1981 and has since grown to become a leading provider of healthcare intelligence and software solutions.
Company Description:
- Hearst Health guides healthcare organizations by delivering essential intelligence and software that improve the quality, safety, and efficiency of care.
- The company has been innovating with care for more than 40 years, with a commitment to making a lasting positive impact on health.
- Hearst Health has several subsidiaries, including FDB, Homecare Homebase, MCG, MHK, QGenda, and Zynx Health, which elevate care by informing and empowering participants across the health journey.
Company Specialties:
- Care Guidance
- Improving Care Quality
- Evidence-Based Decisions
- Medication Decision Support
- Medical Necessity Documentation
- Care Coordination & Transitions
- Clinical Decision Support
- HIPAA-Compliant Communications
- Homecare & Hospice Software
- Alert Management
- Healthcare Workforce Management
- Clinical Order Sets
- and Health Plan Member Management
Company Website: http://www.hearsthealth.com
ASSUMPTION: Hearst Health's focus on delivering essential intelligence and software to improve care quality makes it an attractive employer for professionals seeking to make a positive impact in the healthcare industry.
📊 Role Analysis
Career Level: Executive
Reporting Structure: The Interim Chief Growth Officer will report directly to the CEO and oversee the Sales, Client Success, and Marketing teams.
Work Arrangement: The role is primarily on-site, with potential for flexible scheduling and remote work opportunities. The ideal candidate must be able to travel nationally as necessary.
Growth Opportunities:
- Potential for long-term growth within the company, as the interim role may transition into a permanent position
- Opportunities to work collaboratively with executive leadership to drive company-wide initiatives
- Chance to mentor and develop a high-performing team, fostering personal growth and leadership skills
ASSUMPTION: This role offers significant growth opportunities for the right candidate, including the potential for long-term career advancement within the company.
🌍 Location & Work Environment
Office Type: The role is based in Hearst Health's Tampa office, with a modern and collaborative work environment.
Office Location(s): 300 W 57th St, New York, NY 10019, US (Headquarters); Tampa, FL (Primary Office for this role)
Geographic Context:
- The Tampa office is located in the heart of the city, providing easy access to various amenities and attractions
- Tampa offers a diverse and growing healthcare industry, with numerous opportunities for networking and collaboration
- The city has a subtropical climate, with mild winters and hot, humid summers
Work Schedule: Full-time, typically 40 hours per week, with potential for flexible scheduling and remote work opportunities
ASSUMPTION: The Tampa office provides a modern and collaborative work environment, with easy access to various amenities and attractions. The city's diverse and growing healthcare industry offers numerous opportunities for networking and collaboration.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with hiring manager and/or team members
- Final interview with executive leadership
- Background check and drug screen (if required)
Key Assessment Areas:
- Strategic thinking and problem-solving skills
- Leadership and team management abilities
- Industry knowledge and understanding of the Healthcare Payer market
- Communication and interpersonal skills
- Alignment with company values and culture
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Demonstrate your understanding of the Healthcare Payer industry and market trends in your application materials
- Prepare for behavioral interview questions that focus on your leadership, strategic planning, and problem-solving skills
- Research Hearst Health and the Tampa office to show your enthusiasm for the opportunity and understanding of the company's mission and values
ATS Keywords: Revenue growth, market expansion, strategic planning, team leadership, Healthcare Payer industry, market dynamics, competitive analysis, customer satisfaction, client retention
ASSUMPTION: The interview process for this role will focus on assessing the candidate's strategic thinking, leadership, and industry knowledge, as well as their alignment with Hearst Health's company values and culture.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Marketing automation tools (e.g., Marketo, Pardot)
- Data analysis and visualization tools (e.g., Tableau, Power BI)
- Project management software (e.g., Asana, Trello)
ASSUMPTION: The required tools and technologies for this role will depend on the specific needs of the Sales, Client Success, and Marketing teams, as well as the company's overall technology stack.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Quality
- Innovation
- Collaboration
- Accountability
Work Style:
- Strategic and forward-thinking
- Collaborative and team-oriented
- Data-driven and analytical
- Adaptable and responsive to change
Self-Assessment Questions:
- Do you have a proven track record of driving revenue growth and market expansion within the software vendor environment serving Healthcare Payers?
- Are you comfortable working collaboratively with executive leadership to drive company-wide initiatives?
- Do you possess excellent communication, interpersonal, and presentation abilities?
- Are you comfortable leading, mentoring, and further developing a high-performing team across Sales, Client Success, and Marketing functions?
ASSUMPTION: Hearst Health values candidates who demonstrate integrity, quality, innovation, collaboration, and accountability in their work. Successful candidates will also be strategic, collaborative, data-driven, and adaptable, with a strong alignment with the company's values and work style.
⚠️ Potential Challenges
- Navigating a complex and evolving Healthcare Payer market
- Managing and scaling high-performing teams across multiple functions
- Balancing short-term revenue goals with long-term strategic planning
- Adapting to changes in the company's product offerings and market demands
- Ensuring customer satisfaction and retention while driving revenue growth
ASSUMPTION: The ideal candidate will have experience overcoming these challenges in previous roles and be well-equipped to succeed in this dynamic and fast-paced environment.
📈 Similar Roles Comparison
- Unlike other Chief Growth Officer roles, this position focuses specifically on the software vendor environment serving Healthcare Payers, requiring deep industry knowledge and experience
- This role offers a unique opportunity to drive revenue growth and market expansion within a specific niche of the healthcare industry
- Career progression in this role may lead to broader executive leadership opportunities within Hearst Health or other organizations in the healthcare industry
ASSUMPTION: This role offers a unique opportunity to drive revenue growth and market expansion within a specific niche of the healthcare industry, with potential for broader executive leadership opportunities in the future.
📝 Sample Projects
- Developing and executing a go-to-market strategy to launch a new product offering within the Healthcare Payer market
- Conducting a competitive analysis to identify gaps and opportunities in the market, and developing strategies to capitalize on them
- Implementing a client success program to ensure customer satisfaction, retention, and advocacy, resulting in increased referrals and sales growth
ASSUMPTION: These sample projects illustrate the strategic and analytical nature of the role, as well as the importance of driving revenue growth and market expansion within the Healthcare Payer market.
❓ Key Questions to Ask During Interview
- Can you describe the current state of the Healthcare Payer market and the key trends shaping its future?
- How does Hearst Health differentiate itself from competitors in the software vendor environment serving Healthcare Payers?
- What are the primary challenges facing the Sales, Client Success, and Marketing teams, and how can I address them to drive success?
- How does Hearst Health support the professional growth and development of its employees, particularly in executive leadership roles?
- What are the key priorities for this role in the first 90 days, and how can I hit the ground running to make an immediate impact?
ASSUMPTION: These key questions will help you better understand the role, the company, and the industry, as well as demonstrate your strategic thinking and preparation for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, emphasizing your understanding of the Healthcare Payer industry and market trends
- Prepare for behavioral interview questions that focus on your leadership, strategic planning, and problem-solving skills, as well as your alignment with Hearst Health's company values and culture
- Research Hearst Health and the Tampa office to show your enthusiasm for the opportunity and understanding of the company's mission and values
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications for the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
